Dr McColgin is very competent but the scheduling staff person is so rude and already burned out. You can tell she hates her job.

In the past 16 days, Dr. Mingwan Wang, MD and PhD, expertly performed cataract surgery on both the left side and the right side of my 83 years old eyes. The surgeries were carefully delivered, with little discomfort. Doctor Wang's descriptions of every step in proposed surgical processes are clear. His explanations are nicely calibrated to accommodate individuals' differing abilities to understand each part of the surgical processes. The ophthalmologists and staff I encountered at Cornea and Cataract Associates are all polite, friendly, and professional. Net result of my experience? My cataracts became history in a relatively painless process. I no longer require glasses to drive, or to view movies on TV, or scenery while traveling. I am a voracious reader, and reading is now as comfortably enjoyable and efficient for me as it was fifty years ago. read more

Dr McClogin performed cataract surgery on my one eye a month ago. My visits with her prior and post surgery were excellent. She took time to answer all my questions on many occasions and she always made me feel very comfortable. She and her whole staff were always polite, professional and competent. If you ever need a brilliant Doctor for cornea or cataract issues, you must consider a visit to Dr. McClogin! read more

No place to sit in waiting room as they overbook. Sat in an inside waiting room for over 45 minutes waiting also. Billing charges VERY confusing. Never notified me of my upcoming appointment. Had a large refund, but was never notified of it. Dr. Moffat was very good. Charged me for a print out of my prescription, but never even did a full exam to update my prescription. read more

Dr Ann McColgin is the best!! She has great staff also!! Dr McColgin, is very caring, very honest and is excellent surgeon!! read more

Saw Dr. Wang for cataract surgery. The consultation experience was great and when he recommended a toric lens for my right eye, I shared that I had read that they sometimes move out of alignment. He assured me that he is careful to ensure that the lens is attached at the time of surgery and his patients do not have problems. He was right. He did not feel that it was needed in my left eye which did save me personal expense. My vision is now almost perfect 20/20 and I am so grateful for his expertise and guidance, He was a delight to work with. I had not realized how much vision I had lost and am in awe of the vision that Dr. Wang restored for me. It feels like a miracle and I am so grateful. read more

My vision was restored with cataract surgery performed by Dr McColgin. I have been extremely nearsighted with thick glasses my entire adult life. I am now 20/20 and use readers. Incredible outcome and I am very thankful. I am being monitored by Dr Moffat for other issues that could damage my eyesight. I am privileged to have found such a high quality conscientious practice. The surgery and stable outcome has allowed me to drive safely and enjoy nature and the beauty around me. Huge, huge, huge!! read more

My five stars are for this brilliant doctor McColgin. She cares. She is honest. She is friendly. She helps nervous patients to relax. I was petrified of the surgery. I did not want anyone to ever have to fool with my eyes. I would take my mother to Dr. McColgin and I truly loved my mother. The staff at the Campbell office is very friendly and helpful. Vanessa, Amanda, and Monica assisted me with contacting my ride and I have low blood sugar; Monica went to their refrigerator and brought me a protein drink so that I would not get sick. I am willing to do a commercial for Dr. McColgin and not get paid. She is a Godsend. I truly believe that God orchestrated that I would find out who she is through Dr. Iveson who referred me to Dr. W. Lynch who referred me to Dr. McColgin. What qualified doctors and such a blessing to have these doctors in my life. God bless Dr. McColgin and all of her staff and fellow-colleagues. I am recommending her to all of my friends and lovedones who are in need of eye care and surgery. read more

Dr. Wang is rude and arrogant. We heard good things about Dr. McColgin, so tried to make an appointment 2 months ago with her. It was for 11:30 am. Not having received the usual reminder call one expects from a medical office, I called to confirm that morning. I was then told that my appointment was with Dr. Wang, not McColgin. I asked why, when I was told it was with McColgin, and they had no answer, other than that she is in surgery, and "I don't know who made this appt for you." They also said Dr. McColgin would not be available for another month, so I said I would come in at 11:30 and see Dr. Wang as scheduled, as my condition had not improved. At that point, the front desk staff member told me that my appointment was for 10:45!!! I told her they don't know what they are doing and I was cancelling, and didn't expect to be charged anything. She snidely replied "Sounds good" so I hung up. Unbelievable. read more

Going through a health scare and contacted Cornea Associates to get a second opinion. Despite having disclosed my condition, they booked my appointment at a satellite location that did not even have the right type of equipment to confirm the diagnoses (yet somehow they asked me why I booked an appointment at the wrong facility when I'd never even been there before). From the moment I stepped into the appointment (before I even had my incomplete "eye exam") they pressured me to go through with an expensive and relatively new surgery procedure. They also apparently don't use insurance to fit medical contact lenses...the whole experience was just total and utter trash, no bedside manner, and felt like a sleazy scam. Avoid, avoid, avoid! read more

From check in to check out, I had a great experience for my first time coming here. The staff at check in were kind and helpful. Wait time wasn't bad at all. The staff helping me to the back were wonderful. When I finally met Dr.Wang and his assistant Vanessa they were very kind and helpful for my situation. Dr.Wang is very knowledgeable and knows what he is doing. He makes sure the patient is receiving the right care safely. This office is clean and well kept. Staff members provide excellent customer service and Dr.Wang is a kind doctor. Highly recommended! 5 stars earned! read more

Cornea and Cataract Associates - front desks check in areas - Optometrists Near Me - Tucson, Arizona

I have been a patient here since 1995. Dr. MCColgin has performed 3 cornea transplants, two cataract surgeries. I recommend her unconditionally. My wife is also a patient here as well. Dr.Moffet is an absolute wonder in fitting contact lens. The staff has always treated us with courtesy and patience. read more

Though I will continue to see the doctors here because they were highly recommended, the scheduling dept. is atrocious. I made an appointment over a year ago; trying to keep on top of things and to make sure I take care of my eyesight. A month ago, the scheduling people called and left a message statjng "they needed to change my appt.. Could I please call them to reschedule?" It seems the doctor didn't accept my new insurance. Ok, this is understandable. I returned their call and changed the appointment to the day after my original appointment. So I takeoff from a place where I have been helping out to make a little extra money (Disability pay is very small). I drive from the FAR WEST SIDE of Tucson to their office on the EAST side of town, at Speedway and Wimot (a 45 min drive). I go to check in and am told "aw shucks lady, we called and left you a message telling you we had to change the date AGAIN!!!" They, SUPPOSEDLY, called a second time and had left a message telling me the appt. was changed to three weeks from now. Except, I NEVER RECEIVED a second message from them. I never rec'd any message telling of the new date, asking me to return their call to let them know if the new date and time was acceptable. Wouldn't that just be common sense to have a patient return their call and let them know that the new appointment time is fine, I had no other plans for that day and time??? Geez, do they have such a large God-complex that they feel everyone will meet THEIR schedule, too bad if you had something else to do that day??? The people working there are INCONSIDERATE and beyond rude. How did they even KNOW if the new date and time was acceptable to me if they didn't have me call them to verify it??? And, as it is...I NEVER EVEN REC'D THEIR SECOND MESSAGE. THANKS A LOT PEOPLE!!!! Will you deduct my double gas expense from my bill? read more

Read the reviews people they are pretty much right on! I've just had a similar experience with rude staff and an appointment that I was turned away from because of a lack of communication in qualifying my need. From what I have experienced and read in reviews about CA, I'm wondering how they stay in business? I for one know that there has got to be a better Dr. office out there, it's just not here! read more

I have been a patient at Cornea Associates on speedway for the past 3 years. I am a Canadian so only use this clinic when I'm in tucson which is 5 months per year. Other than my initial appointment 3 years ago I was always charged $75 per visit (no insurance so paid cash). Today I had an appt to check my pressure. A simple procedure performed by the technician. I indicated this was what I needed when I made the appointment. On arrival I was informed by the receptionist that my fee would be $180. The technician checked my pressure and the "dr" spent less than 5 minutes looking at my eye. Something that I did not need or ask for. For this I paid $180. If the front desk would have had the courtesy to tell me that I was going to be treated as a "new" patient and incur the $180 charge I would have used a local optometrist who could have performed the same test. Needless to say I will not be a patient of Cornea Associates again. read more

I' drive up from Yuma just to see Dr. Brick & Dr. McColgin for the eye issues, they are both very thorough & professional. The staff at the front desk are very kind & professional along with the techs. I'm happy to drive up 3 1/2 hours to see these Dr's for my eye conditions to be resolved. I highly recommend them to anyone looking for a eye Dr. read more

Dr. McColgin is a pro through and through. I feel like I am in highly capable hands with her. She had an amazing background and career, and I hand picked her for her stellar ratings and was not let down. read more

I cant say enough good things about Cornea Associates!! From the moment you call and actually speak to an actual person and not have to hit one for this or 2 for this department. I made an appointment based on a referral from a friend and i have been happy each time i've had to go. It's nice when they remember you and can address you by your name. The front desk is awesome and always friendly despite what we are going thru. They techs are super friendly and make you feel comfotable with all the tests you sometimes need. i will continue to refer friends and anyone i know who needs a great eye doctor!! read more

Run as far away as you can from this place. The Drs. may be good but the staff should be fired. I live in Sierra Vista and had to get someone to drive me 4 times for cornea replacement surgery. The next week they gave me four more appointments without checking my schedule. When I said I couldn't make it they rescheduled me for August but apparently didn't cancel the schedule they had already made. I had someone drive me up for an appointment only to find out from the Dr that I didn't need to be there. It cost me $45 to get a service to drive me there for nothing. The following week I got paperwork for surgery the next day. Too late to schedule a ride and besides we had cancelled this one. I was told I had to get another covid test and they will not let me get it done here. I have to drive to Tucson. Now, they have totally cancelled my surgery in their words, "until I get my act together." All because they are too lazy to schedule my covid test here and because they will not admit that they have made several scheduling mistakes. read more

PLUS...Doc Wang is nice, answered after hours for emergency, and tech is friendly and competent. MINUS: EXTRA $30.00 to write a script for glasses is RIDICULOUS...also: poor time management, lying receptionist, trash at front door, disabling reaction to exam, no explanation of what to expect during exam, lost paperwork, 3 months from initial request for appt. to finally getting there, appointments changed too many times, from one office to another. So here is my review, but you have the gist of it. Today during our visit, a smelly pile of trash spilling from a plastic sack sat by the entrance at the Campbell office for hours. Who would guess this would be the least of my problems at this new eye doc office? I was there to drop off hubby for a regular eye exam at our new doc office. I was told to come back and pick up my husband in 45 minutes, and I asked specifically...as his exam usually took over a hour at the old docs office. I was again told 45 minutes. At that point, reception had to know that they were running FAR BEHIND. Why not tell the truth? Well, 45 minutes after his appointment was supposed to start, hubby called me to tell me he had not even been seen yet. I finished my shopping up and headed over there. He was finally given an exam. The appointment took 1.5 hours. The tech put the drops in to dilate his eyes. I thought only a doc was allowed to do that, but I could be wrong. It takes about 30 minutes for the drops to work. But after only 10 minutes he was given an exam for dilated eyes. He was not offered sunglasses, or told he would be totally incapacitated or 100% disabled. I had, of course, arranged to drive him home and he wore sunglasses and a hat with a large brim. We have had eye dilation before and many times, but nothing like this reaction has ever occurred to either of us. My husband vomited while I drove him home, we supposed from motion sickness, as he was totally unable to open his eyes, due to light blinding him. I mean blinding, not simple sensitivity. When he tried to see, giant daggers of light surrounded everything; a simple set of headlights from miles away looked like it stretched across both lanes of traffic. I called the doctor when we got home and although it was after hours, Dr. Wang was immediately available. He said he had never, in his entire practice, heard of anyone having this reaction, and if things had not resolved by tomorrow, he would see my husband in the afternoon. So, I am waiting right now to see if he is going to be okay, but I can guarantee you, we are not going back, and I am cancelling my own upcoming appointment. I think the office means well, but is unable to handle the patient load after El Dorado closed and sent all their patients and their records over to them. I hope my husband recovers, and I hope that Cornea Associates hires more people, gets more organized, and explains better to their patients in the future, what to expect from an eye dilation. No one told my husband ANYTHING. I will also say this finally: Our appointments were changed 5 times, they lost and then found all our paperwork, we waited for a callback for over 3 months after our initial contact with them...this may all be growing pains, but the real final straw was this...THEY WON'T WRITE MY HUSBAND A PRESCRIPTION FOR HIS GLASSES unless we pay an extra 30.00. That is right...it takes 30 seconds to write a few numbers down on a pad of paper. They require $30.00 for that. No, insurance doesnt pay for it. And if you try to get new glasses, even on your usual years-old, still-good script? Forget it. The places that make glasses require a script written in the past 12 months. What a racket. I am so extremely sick of the constant disorganization, surprise "fees", and the broken medical system of EVERYWHERE we go, that I am about to give up. $30.00 fee to write a script, Jesus Christ...You are an EYE DOCTOR....IT IS YOUR JOB to write that script! Charge an extra $30 for 30 seconds of work...who else do you know that gets paid a dollar PER SECOND to do their job? Forget it. If hubby doesn't recover, I will take him to the ER. I have no doubt that will also be a debacle. But that will be a different review. read more

Rating this office with one star is generous! The docs are good but the front office staff are weak and have no idea the importance of patient care. Nor do they understand the details of the job. The office has finally been forced into electronic records and they are obviously not prepared at all. A perfect example of how Antiquated operations only leads to poor patient care. Run for your life! So many other options in Tucson. PS. Docs, when your ready to get an office manager with a clue, I am happy to help. read more

Terrible service. Waited 2 hours after my appointment time. The staff are very unprofessional.

I called requesting a callback from the dr regarding numerous incorrect billing invoices...never heard back. My insurance card literally has the co-pay written on it, yet they try to charge me triple. In addition, my insurance company tried to assist them with correcting the billing error on the end of Cornea Associates, yet, guess what.... they continue to make the same errors time after time. On top of that, they wanted to charge me well over the co-pay, and proceeded to state if they charged me incorrectly, they would issue me a refund.... pretty sure that's not how that works. I'll be going back to Primary Eye Care... much more competent. STAY AWAY FROM THIS PLACE!!! read more

I contend that this business is scamming their customers and the insurance companies. My wife and I were each charged $30 for our prescriptions after our routine eye exams. This is explicitly forbidden by federal law. See https://www.ftc.gov/eyeglasses. Their argument that they are exempt due to being specialists is complete specious in my opinion. If you have been charged for your prescription, please contact the FTC. read more

What a terrible place. My wonderful eye doctor at Barnet Dulaney referred me here because he wanted a test done that required equipment he didn't have. His receptionist made the appointment for me and I overheard her describe in detail the test I needed. Imagine my surprise when I showed up for my appointment to discover that the office they sent me too had barely any equipment at all and that I would need a second appointment at the other office to get the actual test. This appointment was a complete waste of time. The office was set up so I overheard all the consultations with other patients and the staff were mind bogglingly incompetent when they weren't on their phones. Stay well away. read more

After having an ophthalmologist for 5 years and then having him retire. My information was transferred to cornea Associates for my next visit. When I got there they had no record of my information despite having canceled my first appointment and rescheduling it due to travel. What a s**t show!!!! read more

I had such a wonderful experience at Cornea Associates. Dr. McColgin did my cataract surgeries and I am legal to drive without glasses now. Staff was friendly and on time. Everyone was courteous and all was explained to me. I chose Dr. McColgin after asking for recommendations from a forum of 1000+ people I belong to and her name was overwhelmingly the winner in best results and satisfaction! read more

Dr. McColgin is knowledgeable, professional, compassionate, and thorough. She truly listens and has always been open to exploring my own ideas and intuitions about my condition without automatically dismissing them. Sometimes I'm wrong, and sometimes I'm right, but the fact that she's willing to investigate everything and address all my questions gives me peace of mind. I would highly recommend this brilliant doctor! read more

Moved from Phoenix and needed cataract surgery and regular eye checks for me and my SO as well. Wonderful practice. Although Dr. Wee, who did the cataract surgery, moved to San Francisco, the other doctors we've seen since then have been great, and we totally trust them with our eye issues. When I needed a referral for a retinal issue, they got me into Retina Associates THAT day, which was very much appreciated. The eyeglass place in the group is small and seems to be on the very expensive side, so we got glasses elsewhere. Only thing that kept this from being 5 star--we have always paid $30. copay for exam. To get the written script for glasses they charged ANOTHER $30. which seemed kind of usurious, and we'll probably followup with this as the desk was busy and didn't want to make a big deal at the time. read more

Had my corneas scraped by Dr. McColgin. First eye went fine, but the second one not so good. A lot of pain, and blurry vision. I was told up front that she couldn't guarantee this procedure. I took my chances. After almost a year there was nothing more to do for my eyes except get new glasses. Dr. McColgin recommended Dr. Kelly Moffert in the same office. Dr. Moffert is a very "chirpy" person. She examined my eyes and wrote a prescription. I took the prescription to Costco, who have done my glasses for years. When I tried them on I had double vision through my bifocals, and very limited distance sight. My eyes had been like wearing a high heel on one foot, and a flat shoe on the other. I could not even read the large street signs over the roads. I was so looking forward to decent sight. Costco apologized and said that if Dr. Moffert changed the prescription they would make the lenses again free of charge. I went back to Dr. Moffert. She was to dialate my eyes. I didn't want her touching my eyes. She was her "chirpy" self until she realized what I was saying. She changed drastically right away. She got defensive and sarcastic about me questioning her presciption. I stood my ground, and stood behind Costco. At this point she told me that I was one degree above being legally able to drive at night, which I did not know. She also told me that my distance vision was what I could expect from now on. After examining my eyes again, she told me that she was adding to my prescription, but not changing it. If you add, or subtract something to something, is that no changing it? I would never return to Dr. Jekell and Ms. Hyde (Dr. Moffert) again. How sad that someone is so perfect as to never make a mistake. Costco remade the lenses free of charge. read more

They have a terrible business model. They try to tend to too many patients at once and you end up feeling herded like cattle. I think it seriously compromises the care when patients are treated in a factory like setting. They missed a few key issues and overlooked my concerns. Wouldn't recommend this place to anyone. They have the talent it seems but not execution. read more