There are no mailboxes at this location and there haven't been for months. Other services are…read moreavailable only sparadically.

Cade was amazing. I needed help getting something I left at a hotel in Arkansas shipped back to…read moreme. Cafe navigated ups.com for me, created the label so I could email it to hotel. He was fast, polite and I appreciate his help so much. The ups store in Rio rancho said they couldn't help me - so appreciate Cade's help even more!

Kenny, Please go back and read your customer's reviews. So…read moremany issues with poor customer service and inconsistent service. I took my fully sealed box to another UPS store and had no issue. They scanned the barcode from my email and print the label that simple. Attached is the review that they received from my visit right after I left your store. That's the difference. Take the feedback, make corrections, and move on. Listen to your customers.

This is a locally owned location and the manager said they are "not UPS employees" and do not…read moreaccept packages that require a signature for drop off even when those are generated off the UPS site. The manager was dismissive, condescending, and in no way helpful. Consider taking your package elsewhere.

FedEx is a m0fU as they leave my packages out in the middle of my driveway where they are stolen…read more They are ignorant and irresponsible. I would NEVER trust them with any of my packages. RIPOFF!

Always appreciate the service and convenience of FedEx office. I still don't like the copier how…read moreyou have to put your credit card in and it automatically charges five dollars on your card. It takes three or more days to get your refund back if you don't use the whole five dollars.

I just was directed there from fedex for a box. My needs were small and the lady helping me was…read moreawesome! She helped me find the specific sized box I needed. Also it was a FRACTION of the price of a box at fedex/ups/usps (I paid $3 for a box that FedEx was charging nearly $20 for) Definitely will be using Peli for all my shipping needs for my business! They have really any sized box you could need. Thank you guys and I'll be a repeat customer forever. It was a short trip in and out but still made my day less stressful!

This business has been in Alb for a long time (although many years ago was at a location about 1/2…read moremile away). I guess people like this business enough to keep them going for 20+ (?) years. I've used them several times over the last year. I've been very impressed by how well they pack items - clearly a lot of care and time go into making sure the items will travel without damage. Very highly recommend and worth going to if you need to ship something important.

A long wait to do my Amazon return. They were very understaffed. I won't be taking my Amazon…read morereturns there anymore.

I frequently take my Amazon returns to Staples. Although the store is often busy processing…read morereturns, the staff is consistently courteous, and the return line moves efficiently and quickly.

We are a small trailer manufacture and we make cargo & pet trailer that can be pulled behind a…read moremotorcycle. Dave and his team ROCK!!! We have been using them for over four years and not one complaint from our customers. They are very reasonable in price, very responsive, and very polite. Every company should provide the same outstanding service as Certified does. Thanks Dave and team!!!

I used Certified Packing to crate and ship furniture from Albuquerque to San Francisco. The…read morecrating job was done really well which resulted in the item arriving safely. They were understanding that I was sensitive to price and came up with reasonable tradeoffs and ideas, including taking a trip to the furniture store to look at the piece in person. Communication was clear and prompt, I'd do business with them again.

This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

This mail location is beyond fantastic. Our family had to get some very fragile items shipped and…read morequickly. Kim at Mail Bank, was patient, kind, helpful and did a fantastic job both wrapping fragile items, and helping us understand how we could package things in a way that would most serve our financial needs. If you don't want to deal with the long line at other locations, look no further - this is the place to go! You will get truly great customer service here. I personally want to thank everyone at Mail Bank for the way in which you helped us.

Yesterday (wed, 27 August 2025)I made a sale on eBay and prepared my items in a Sterilite brand…read moresturdy plastic tote. I frequently buy and sell auto parts on eBay, and many of the items I receive are shipped in similar totes. In fact, I originally received this very tote from UPS when it was used to deliver a transmission to me. I secured the lid with 16 cable straps so there was no way it could open. eBay directed me to the closest UPS store, so I drove there with the tote. At UPS Store #0105, the manager refused to accept my package and insisted that I purchase one of their boxes for $97. After a lengthy discussion, I asked them to provide a written statement confirming their refusal, which they declined to do. I then took the same tote to another UPS location, where it was accepted in less than 30 seconds. For context, the package weighed 51 pounds and qualified as a heavy package. When I explained that UPS accepts plastic totes as shipping containers, I was told they weren't sure if the driver would accept it. So is the issue the material or the size of the tote? Their uncertainty made it clear that they were making decisions without knowing UPS policy. In reality, it seemed they simply didn't want to accept it because of its larger size. Education is key. I strongly recommend that the management ensure staff are properly trained to handle shipments according to UPS policy.

Great communication and assistance on shipping boxes and printing docs. They called me to ask…read morepertinent questions before I arrived to pick up a print job to be sure it was right. They are friendly and attentive. All around quality.

I sell online and had a big metal shelf to ship. I have been using fed ex for large packages…read moreliterally for decades. I had gone to Walmart first to buy tape to secure the package more. Took it in and started taping. The gentleman there (I call him that because of how nice he was) said "oh I can do that for you". Wow. How nice! When we lived in So Cal pre 2020 the fed ex place by us would not only have never offered this but would have complained I didn't use their boxes. There is a location a bit closer to me on alameda but will drive the extra mile or so to use this location.

I'm elated to write this review!…read more I went to this location today to ship a package. Unfortunately I arrived right before close. They close at 6pm and I arrived at 5:57. I felt bad coming in so close to closing time but I needed to get the package out. Luckily they hadn't locked the doors yet and I was welcomed with a smile despite my bad timing. The service was very friendly and professional. The process was easy and was back in my car around 6:02. I wish I remembered the name of the kind man who helped me but I will always keep his kindness in mind when dealing with unfortunate circumstances. The one thing I will say, if you go to FedEx to ship a package it will probably not be the cheapest form of shipping. However, my packages always arrived safely and on time and that's worth the money for me! Toodles!