I brought my cat in for blood work, and when returning from the back room of this vet, he had a…read morebroken femur that had broken off from his hip. He was a completely capable cat going into this. When getting my cat back from the back room, we pointed out that he could not walk normally how he could before. We pointed this out to the vet and the vet cited arthritis as the cause of him not being able to walk. My wife and I were more concerned because he had never acted like this before. Dr. Brown then hesitantly recommended going to get an x-ray to see what maybe the cause while simultaneously inferring that arthritis could be the cause of his inability to walk. We went down the road to get an x-ray and it turns out that they had snapped his femur from his hip joint while under their care. When we asked about this, they were very hesitant and said they had to contact their insurance agents before answering any further questions. Dr. Brown then later came to us, confirming that his femur had been snapped and ushering us to get him euthanized, even though we had originally came in for simple bloodwork. Now my cat is lying next to me with his femur snapped as we wait to get a second opinion on what we can do while they try to cover their tracks on what they've done wrong. I highly do not recommend this for they have inexperienced that tax who will manhandle your animals behind the scenes without cameras and then become very KG when they are returned with exterior injuries. I say this as a cat dad of many years, who loves and cares for his animals and who would give nothing else for a cowboy, my cat, to be OK just like he was before visiting this vet for simple bloodwork. This vet needs to be investigated for malpractice in the very least.

Dr Brown is an amazing veterinarian and person. She was very compassionate when we had to euthanize…read moreour beloved doggy. She experienced very similar loss with one of her own dogs so she totally understood our pain. We take all of our pets here. Vanessa at the front desk is extremely knowledgeable and sensitive to the customer situation. I highly recommend this place for all of your pets needs.

We use this vet for all of pet medical needs. Dr Roe is amazing, our oldest dog can't be a handful…read morebut not with him she loves him. The prices are very good and I would recommend them to anyone.

Brought my dog in on a Friday. Was given two options of a X-ray and/or blood work by Dr. Hager…read more Did both, and she thought he could potentially have a blockage. Sent us home with medicine and to bring him back in the morning for another xray. If nothing was moved, he would likely need surgery. His temperate was at 98 which was dangerously low and he was so weak. I couldn't believe she didn't offer to keep him overnight or to keep trying to find the issue as she was not certain about the blockage. Woke up early Saturday morning and my poor dog was basically lifeless, couldn't even move. Rushed him back and Dr. Roe had the issue figured out within 10 minutes by a simple fecal test but unfortunately it was too late. Dr. Roe tried his best to save him. I truly believe if he was diagnosed properly Friday, my sweet boy would have had a fighting chance. I feel Dr. Hager and the assistant had no compassion for my dog and she certainly did not put in the effort to find what was wrong with him. This place has gone down hill ever since it was sold and I will never be back. This dog meant the world to us, our family is broken.

Easily the best, most professional and caring vets in the area. My animal was seen by this group…read morefor years and his welfare was always their priority. They always show the same compassion and love for your animal as you do. They are truly angels!

I lost my 15 yr. old cat Brooklyn who slept with me every night. I'm not sure what she passed away…read morefrom but loosing her has just been so heard and I feel like part of me went with her. Heartland Pet Cremation were so kind to me during this time of loss and grief. They gave me some of Brooklyns fur, her paw print, her urn which I bought a name plate for and a lovely card which showed me that they cared and knew what I was going through loosing her. They have prepared two of my other pets through the years and I would go to no one else but them. They are just so kind and understanding. I would recomend them to any of my friends who had to go through the same thing. Thank you Heartland Pet Cremation!

Heartland Pet Cremation is there to support you when the worst happens to your pet family. The…read morestaff is by far the best. My pup passed on Saturday and they opened on Sunday just for me to bring her and make arrangements and they didn't charge anything additional. Tony was respectful, knowledgeable and made the process painless. The prices vary on the package, but I felt they were reasonable. I dropped her off on Sunday and they had her remains ready on Monday afternoon. That was a quick turnaround compared to when I previously did this for one of my other pups at a different location. Lienna greeted us when we went to pick up the remains and she, like Tony, was very knowledgeable and kind. Lienna was also willing to wait an additional hour after closing to ensure we were able bring our pups remains back home. I would give the company a 5 out of 5 star rating based on the professionalism, empathy/sympathy, knowledge and overall respect and kindness. I would recommend others to go here during their time of need for their pet family and I would return too should I find myself needing to care for my pets remains.

I have contacted Peaceful Pets USA, they Open at 8am and…read moreclose at 5 I sat in their parking lot 90 minutes calling texting banging on the door to no response. I had my baby for 19 years we had done our 11 year old dog there no problem but this time the owner herself was rude hateful and if you love your beloved pet go elsewhere because you don't know. If it's truly getting your pet or just ashes left over from the day before please if you love your pets please please take them elsewhere

Peaceful pets went above and beyond the call of duty when I asked for their help during one of the…read moresaddest days of my life. They were compassionate and cooperative in my time of need. I had to reschedule a couple of times due to unexpected delays and they were phenomenal. The customer service was remarkable. They went out of their way to make a bad day better and picked my best friend up in the middle of the evening without hesitation. When I picked up my baby back up they were awesome and had paw prints, hair clippings and a beautiful urn. I will always go back whenever I am in need. If you want the best customer care for you and your beloved pet please contact them, you won't be disappointed. Thank you from the bottom of my heart

I liked the fact our dogs did not need vaccines to be groomed there "personal preference."…read more While we were able to utilize their services our dogs were happy being groomed. We only had one incident of contracting fleas after a grooming session and they took care of it once I notified them.

I'm happy with coming here same with Scooter the Pomeranian. In the past for Scooters summer hair…read morecut. While winter can be ok on a dog while living in Florida. The winter coat need shaving for the summer. His usual groomer was no longer available so a new one took care of him. It took an extra day to get his head looking right. It looked funny. And too round. They end up giving the dogs a cute neckerchief. Scooter seems happy every time. 28/2015

they always treat our dogs well! we appreciate them getting us in as quickly as possible.read more

My father took our shepherd mix in to be examined because her tummy was extremely swollen and hard…read morelike a melon. They took blood did an exam And told him they would contact him and let him know what they found. He asked if they were going to X-ray her tummy, they said that would be very uncomfortable for her and she would need to be sedated. They did not X ray. Several days later they called and said that our dog was diabetic and that we should come back in immediately to get started with testing and insulin. They had no conclusive testing to indicate that she was diabetic but wanted to get us started anyway. I was not comfortable with them guessing and decided that we should take her for a second opinion. When we got to the 2nd vet they immediately took an X-ray and said she had a mass in her stomach most likely was cancer. They sent us home. After sitting and watching our poor sweet baby for 3 days I decided that that was not going to happen and started to research for a vet that dealt with cancer in canine when I found blue pearl in Louisville. I took her to them they did ultrasound and determined that the mass was most likely coming from her splain it had been damaged somehow and had turned into a huge hematoma. She absolutely was not diabetic but was bleeding into this bruised spleen. What you see in the photo is her spleen with the huge bruise and it was removed and she is doing fine now. I would not take my dear pets to this vet to have their anal glands squeezed, all they wanted was expensive testing and drugs without any diagnosis