So here's the deal......I have known Paul for well over 35+ years ever since he worked at a bike…read moreshop on the Arnot Mall. He always was soft spoken, sincere, trustworthy, and knowledgeable. Following him through these years to where he is now proves that his traits as a businessman hold true to this day. He always shows that going beyond what is typically expected is normal for him. Great guy!

I've been going to Kingsbury's since he was on South Main St (30 years ago). I have never had a…read morebad experience with them. Paul and his staff are skilled and courteous professionals.

Great place. They tuned-up a used bike that I bought and everything works like a charm. Nice…read morefolks. I'll absolutely go back with any bike needs.

Charged me $30 to make a 5 minute phone call to SRAM about a warranty. I called 2 other shops…read moreafterwards and found they charge only $20 for the same service.

There are a lot of cool bikes for sale here in the shop. I was hoping that they might tune up my…read moretwo mountain bikes or buy them but they aren't taking on new work or purchases until August. That being said, I had time to speak with the owner for quite some time. He is a very personable and cool guy. helped me decide on my next trip for some deep southern blues .... Memphis and Santa Fe. I found him to be a very "real" and genuine human being. This guy understands the struggles people/ students who aren't Uber wealthy struggle with. I look forward to doing business with this establishment for any biking adventures needs in the future.

I've been here a couple of times already for a helmet and an inner tube. The owner Tom is super…read morefriendly and helpful. It's more of a bike shop people like to stop in to say hi because of good experiences. He's been helpful getting the exact price point and quality. Don't be fooled by the size and selection. They have affordable options available and also some really super high end products. Some really amazing bikes and service. I definitely recommend stopping in and getting set up with a new ride. They have plenty of E-bikes to get up those Ithaca/Cornell hill.

Amazing customer service. I had a few questions and the team at Wheels Unlimited were super patient…read moreand helpful.

My wife and I just love Wheels Unlimited and the owner Taylor. He is all about knowing his…read morecustomers, and giving you the best recommendations for bikes he possibly can. For a small bicycle shop in the fingerlakes you will find he has just great knowledge on Road and Mountain bikes all the way up to the latest trends, which are eBikes. When you visit his shop you will find a very good selection of bikes that range from the mid-tier quality bike to the high end enthusiasts level and everything in between. He equally has a great selection of biking accessories and clothing apparel to make sure you look great on your new bike. Not only does Taylor know bikes but he's an expert craftsman at repairs and tune-ups along with custom mods or builds. One of the best experiences you will find if you stop by Wheels Unlimited is the man himself, Taylor. He is friendly, customer focused and always will put you first. He is truly there to share his passion about biking with you and making sure you have the best experience and products that he can offer. Out of all of the bike shops my wife and I visit in Upstate, NY - Wheels Unlimited is the best shop we have ever been in and highly recommend them.

THEY KNOW THERE STUFF! Very friendly people and assisted me with all of my needs, would really…read morerecommend this store

The kind and knowledgable folks at Country Ski and Sport saved our vacation when we had a problem…read morewith one of our bikes as we prepared to ride on the Pine Creek Trail. We had no phone service on the trail so we packed up and drove until we could call around to get the bike serviced. I didn't find this business listed under "bike maintenance" on Yelp so I added it. Country Ski and Sport has a repair shop as well as bikes for sale. They took a look and fixed the brake cable problem in a few minutes while explaining to us how to avoid messing it up again. They didn't charge us for this service, which amazed me since my store at home has a $10 minimum. Great service and the closest bike repair to the Turkey Run entrance of the Pine Creek Trail.

The best selection of recumbent bikes and trikes any where in this region! Service was excellent…read more Prices are not bargain level but seem fair compared to what I saw on line and other bike shops with very limited selection.

Peter gave us exceptional service on a bike repair issue that was still covered under the warranty…read more He was always available by phone and emails in the long process in dealing with me and the manufacturer. There was no charge for his time. I highly recommend them. A big thank you.

I rode a new to me e-bike to the shop, to get some: diagnostics on it, get a mirror and have it…read moremounted on it, buy a water caddy and have it mounted on it and get some questions specific to e-bikes answered. They did also this and answered a bike frame fit question that I have never managed to get a correct answer to. The visit was a win and worth the shop labor and time. I will go back to the Cayuga Ski and Cyclery.

A bike shop that wouldn't even let me bring my bike inside? The staff here is really something.read more

I don't know too much about bicycles, but it's obvious that this place is an Ithacan gem. Among my…read morefriends are some serious cyclists, so I've made many a trip up to Glen Swan's with them, and they absolutely swear by his work. They're road bikers and they buy parts, gear and clothing, and occasionally place orders with him (I'm pretty sure Glen does the whole spectrum of bikes, though). Glen does the repairs they don't know how to do - serious stuff, as Jennifer said. Glen also sells whole bikes in addition to parts at whoppingly awesome prices. He and his wife (and their two dogs) are extremely friendly, and Glen is extremely helpful to his customers as they make decisions or ask for recommendations. Also, Glen barely marks up his stuff, so if you're willing to make the trip up to his house (the drive is gorgeous), his prices are worth it. He prefers cash and is open from 5:30-8:30pm Monday-Thursday these days.

I called Swan Cycles on a Thursday afternoon because my bike wouldn't stay in gear. I needed my…read morebike for an even Saturday, but Swan Cycles is only open Monday-Thursday (until 8:30PM). Talking on the phone for 5 mintues I explained my problem and the age of the bike (an old racing by from the 1970's). When I told the man on the phone the age and style of the bike, he said "Oh, that means it uses [some different mechanism to shift than newer bikes]. I was told to try tightening a small pin up by the gear lever. Lo-and-behold, my bike is fixed! I am seriously impressed by Swan Cycles' knowledge and customer service (he waited while I flipped my bike upside-down to pedal and change gears). I would highly recommend Swan Cycles to anyone wanting great customer service from a knowledgable team.

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!