I have had two eye surgeries performed by Dr. Arregui, most recent March 2026. He has shown himself…read moreto be courteous and competent at each visit. Current office is spacious and I have been treated appropriately by staff. Parking which was inadequate at their former facility is ample at the present location.

I have been a patient of Dr Gilbert's for years and have always had a good experience with my…read moreappointments. But after my last appt in Dec 2025. I was supposed to be scheduled for a surgery and was told someone would call me. Forgot about it because of the holidays but called in 04/26 and was told someone would call me right away. Called again in 05/26 and left message. Nobody called me back. Left message via website 2 weeks ago requesting a copy of my RX so I could get updated glasses since I wasn't getting a call back on getting surgery scheduled. And again nothing from CEC. Very poor customer service.

If you are Looking for great care for your eyes in Redding there are a few good choices, but in my…read morehumble opinion, Riverside Eyecare is the best. They are located in a beautiful building on the banks of the Sacramento River adjacent to Cypress Ave in Redding. The facility is large, clean, modern, and well laid out. On the bottom floor are the physicians, Ophthalmologists, Dr Michael Sumsion and Doctor Sean Sumsion. Not only are both of these guys great physicians, their bedside manner and interaction with patients and family is fantastic. Very down to earth, patient, and happy to explain things. I have seen both of these docs, and I would put them as some of the best. For reference I see physicians at both UCSF and Stanford and this practice is at that caliber of professionalism and competence. Upstairs is the Optometrist, Dr. Jordan Evans. He is truly one of the nicest people I have ever met. He is so kind and patient. I was trying to switch from just eyeglasses to Contact Lenses and my experience with him and his awesome staff was phenomenal. They were not in a hurry to move me through, they took the time to educate me, ensure that everything fit right, on multiple appointments. The bedside manner, caring, and interaction are all outstanding in my humble opinion. I am definitely a fan!

Lacee was the absolute best ...she was so kind and professional…read more and deserves a huge raise that other woman with the wild 4 foot long long unkempt hair was rude and bossy to me ...what a rude egotistical creature !!! she should put her hair up ..it looked very tacky, very dirty , flying all over the place & she was extremely unprofessional & rude.. I pity the housekeepers who have to clean up all of her wild hair that she flaunts, yet she has no consideration for anyone else or who has to deal with her hair always in the way & no doubt her long hairs are all over the place .. it does not matter if her co workers like her, she is egotistical, rude & bossy to the patients & exhibits no kindness or human compassion My eyes had been dilated and are very sensitive to the bright light anyway , but she barged in with no kindness or consideration for my ptsd, and my injuries and light sensitivity ,,, she demanded that the lights be bright even though I asked her to keep them down and the dr. was not even there yet .. & then the dr. threatened to not see me for being rude to his staff, when that female with the crazy wild four feet long unkempt unprofessional hair was way too rude and bossy, I have rights to be treated with respect, and courtesy and she was neither to me, more like the wicked witch of the west, and then for the dr. to reprimand me , a senior close in age to him when he did not even ask me what happened, which was also wrong ... I stuck up for myself, I told him I have rights...I did not cuss at her ot r threaten her, but she did not like it that I spoke up for myself Some of the employees were very nice but that bossy one with the ridiculous 4 feet long untamed insane hair, needs to learn to be humble and respectful of others, especially her elders ... and the doctor needs to be humble too & not be so bossy either.. I dont care if it is his office... I have the right to be treated well and Lacee treated me very well, she should get the exact pay of the dr. because she was way nicer and she did all the work ...you people get paid a lot, the least you could do is not get on your high horse and show some kindness love and human compassion & dont accuse your clients and threaten us when someone in your staff needs more training & a serious attitude adjustment //// Dont mess with the proud daughter of a brave WWII ARMY SOLDIER ..show some respect... you can have all the degrees in the world , but if you are not kind considerate loving & humble, you have nothing

Fast and always ready to help. Dr. Asato loves explaining the process and working with her…read morepatients. They always make sure to get the best glasses possible for my insurance and money.

Dr. Asato has been my eye Dr. for many years. I highly recommend her. She is knowledgeable and…read morethorough. She and her staff are all very nice. I wouldn't go to anyone else in Red Bluff! Beth J.

I got my right eye cataract fixed last month and will get my left eye fixed this month. Very glad…read morehe's doing these surgery's in Redding!

The best eye surgeon in town! Great office and customer service.read more

We've been going there for the last 5 years or so, and this time was our best yet! We were both in…read moreand out in an hour! Dr Hastings was kind, polite, and professional. He gave us good advice on how to take care of the dry eyes we both have. All the staff has been friendly and nice every time we've been.

Quality of care Good WHEN you get care…read more Care is Hit or Miss. mainly Miss Wait times of 1 1/2 hours is normal. They have gotten bigger than their capacity to handle. Do not recommend

Dr Shaw is amazing! He diagnosed something that had been afflicting me for years that I couldnt get…read moreany other doctor to admit/diagnose. two surgeries later I am happy and healthier...without SO Many issues. I love that guy...

Dr. Shaw has retired. This is quite a loss to our community. I have never met anyone in medicine…read moreas courteous as Dr. Shaw. He was truly a professional.

Customer service seriously needs to be improved with this office. Realize and know who the…read morecustomers are. Without customers - you folks wouldn't get paid or even have a job. Listening and understanding is imperative and good skills to have and demonstrate as true professionals in the healthcare field.

Been coming here for a while, my parents now go to Dr. Chang too. She's really nice and so are her…read morestaffs. 4 stars only bc I feel like they need better glasses selections.