They are very nice and quick no long wait, they have exactly what you need and they make sure your…read morecar is safe. Great team work!!!

I work in a town where I know no one, and commute an hour to get there, so when I got off work and…read morefound my tire completely flat, and it was minutes before most tire centers close, I knew I was in trouble. I called this tire center, and then got a bit of air at a gas station and moved slowly toward them. I was shaking. When I arrived, you'd have thought the staff was awaiting a long lost relative (that they actually liked!) rather than a woman in need who would keep them working overtime. They had a replacement tire, and were so very friendly and kind. Massively grateful to their terrific work. Highly recommend!

Family Tire Center is awesome! We have been taking our vehicles there since 2011. Their service…read moreis unsurpassed and their prices are very fair. I have recommended FTC to numerous friends and they have always been pleased. They are our mechanics for life! Don't know why I'm showing as being in CA. I'm right here in Cleveland.

They have the WORST communication here. I was promised call back that never happened. You have my…read morevehicle like just call and give the updates you are supposed to give. They were doing warranty work and it took them a day and a half to even send the quote off for approval. Who ever thought the hard part of getting warranty work done would be with the shop trying to fix it. They have lost my business and I will never recommend them again.

Had my RAM 1500 in for a 4" lift kit and a new wheel/tire package. The lift kit was installed well…read morewith no complaints. The tire/wheel package was purchased in advance from a different online supplier, therefore all 2BTA needed to do was install the wheels. I had vibration while driving after the install, took it back and 2BTA said the tires were out of balance so they charged me to rebalance them and said 1 tire was way out of spec. The owner also said that the type of tires I ordered would never ride well because they've had bad experience with them. Since the tires were under warrantee, the supplier issued me a new tire which was taken back to 2BTA to change out. Needless to say they swapped out the wrong tire and they did not rebalance the wheel. The front of my truck vibrated so much that I was unable to drive it above 50 mph safely. Out of frustration with 2BTA, I decided to take it to another tire shop and the manager did a Roadforce Balance check and showed me that the new tire that 2BTA just installed was out by 13oz (WOW!!). I immediately had them re-check the other 3 tires that 2BTA installed and sure enough they were all out of balance also. The other tire shop was able to rebalance all 4 tires and my truck finally drives smooth with no vibration on the road at all speeds now. Before my experience with 2BTA, I checked their reviews and they looked like a respected shop to go to. I don't know if it was a lack of training/knowledge balancing tires or just plain laziness on the tech's part, but I will never recommend or take my vehicles back to this shop for anything tire related.

Superior service and at a fair price. Actually fixed an issue I couldn't get a local GMC dealer to…read morefix. I highly recommend them to anyone.

Everything is always perfect at Gobbles automotive. The staff is always friendly and the pricing…read moreis always fair.

We were visiting family in the Cleveland area from Louisiana, and on the way up, our A/C went out…read morein our SUV. After talking to a few folks in the area, we kept getting the same shop name: Gobble's Automotive. We called them Monday afternoon and was able to schedule an appointment for first thing Tuesday morning. They called us mid-day Tuesday with the prognosis and gave us a high and low estimate before tearing into the system. We gave them the go-ahead. Wednesday morning, they called and said we could come pick up our vehicle and that we had the best case scenario and price was even lower than the original estimate. The group at Gobble's accommodated us in the best way possible, got us in and out VERY quickly and everything under the hood was perfect. Thank you so much for the great service!

Top notch service; fast, realizable and great customer service…read more I needed new tires fast, for my roadtrip and for a wedding day-of. Not only did the folks at NTB give me a new pair of shoes for my SUV, but they did it on time as promised. Rolled up to the wedding looking brand NEW --- thanks NTB!!!

I chose NTB because I found a low price on Bridgestone tires online. What I got were good tires,…read morebut bait and switch pricing, and the addition of windshield wipers that I did not ask to be replaced. I was forced to review my Bill two or three times and argue with the manager, and I still left with the feeling that I was taking advantage of. There's some really great tire stores in Cleveland, Tennessee. This is not one of them. Do yourself a favor and find a place that will treat you fairly.

Bill at OK tire is not only a great guy you can trust, but man of God first. You can rely on him…read morefor all needs for your vehicle.

From the owner: Sowing God's Word with Every Set of Tiresread more

My husband went here this past week. Two new tires on his truck. First they put a tire that seemed…read morewarped on it. He returned immediately. Then they put a tire on but did not tighten lug nuts. The tire almost came off going 45-50 MPH!! He had already paid for two new ones. They had to order. Returned today and had to wait even after others were taken in front of him. When he ask they told him it would be yet another hour. He ask for Manager or Owner who proceeded to install tires His life was put in risk by the tire almost coming off. They offered him no discount for this incident for his inconvenience. Never again

Thank you for quickly helping us out when we found that the tire on our rented RV had a chunk…read moremissing. We were worried about driving back to California on that tire and you took care of it so quickly! Without an appointment. And the price was right! Many thanks

What can I say about Premier Tire? This is not your typical auto/tire shop. We had an engine blow…read moreon one of our vehicles. We still owed a little bit of money on it and it was out of warranty. They bent over backwards to try to find me the best deal they could. We didn't end up replacing the motor and bought a new car instead. They allowed me to leave the car in one of their bays until I figured out what I was going to do. These are fare, honest people that aren't looking to get one over on you. I've been back several times since then. I took one of my cars in with a screw in the tire recently. The screw was in a bad spot right on the edge and it continued to leak. They attempted another method but there was no saving this tire. They did all this work without even charging me. They understand how to take care of repeat customers! Briar is the one I usually deal with when I call or go in. This guy is a class act and will remember who you are. This is the hometown mechanic shop that I've been looking for. Any work I need completed on any of my 3 cars will be done here. They have a customer for life in me!

(Cleveland location, not ooltewah)-…read more This shop treated my jeep 2 months ago for an oil pressure code I was getting with my CEL. they replaced the most expensive part that *could* have been the culprit, costing $4k. the light came back on intermittently not long after. I took it back recently on a Friday and they said it was a "stuck code," manually cleared it and said come back Monday if it returns, but assured I was safe to drive it off of their lot. it did return, and upon their inspection Monday they said the new oil pump was "working well" but they'd replace it under warranty. my CEL was active at this time, but they still assured me it was safe to drive until the part came in Wednesday. the 2nd replacement of the pump also failed to clear the code, and now they have noted catastrophic engine failure despite contradicting notes stating the engine had been physically healthy every other time and that the part they replaced functioned up to standards. when I asked about a separate sensor that could be the culprit, they dismissed me entirely and claim no such sensor exists, but a quick google will tell you otherwise. clearly, they performed an ineffective repair that has led to engine failure. I've been offered a full refund, but only if I sign a waiver releasing them of the liability for damages to my engine. I had only had this vehicle for 2 weeks when I first took them my vehicle. The shop manager refused to give me a phone number to contact the owner to seek resolution on this issue, so unfortunately I had my vehicle towed to a certified Jeep dealer for a full forensic breakdown diagnostic to find what they missed and document how their negligence led to destruction of my engine. As a teacher gearing up to go back to school, this is an incredibly difficult time to be without a car. I have filed a complaint with consumer affairs, as well as the BBB. If I do not hear back from the business in a timely manner with a way to compensate for the prior repair as well as a new engine, I will be perusing legal action.