We bought a 2012 truck some months ago. Still have not received the license plates. I called to ask…read moreabout the plates and they insist it's in the car. It's not. We were told they would ship it to us. Now they don't know what I am talking about. Poor service

Alexander Auto is the best!!!…read more Fernando, Nancy and Gris at Alexander auto made this the easiest and happiest transaction I have ever had buying a car. I came in looking for a truck to fit my budget and Fernando went out of his way to find me the best one that I could afford . They have an amazing selection of low mileage vehicles and every car on the lot is super clean!!! Nancy was super helpful also, even had a brand new battery put in the truck I bought because it sounded a little low. These guys are the best. If you need or want a super nice used car then come see Alexander Auto, they will treat you right!!

I've now visited three different Tesla locations, and Tesla Montebello has hands down been my best…read moreexperience. My very first Tesla interaction was a test drive at the Inglewood location. While I appreciated the opportunity to test the vehicle, the experience itself was honestly a bit meh. It felt rushed and transactional, and the agents seemed eager to move on to the next customer. It didn't leave a strong impression and didn't quite match what I expected from the Tesla brand. My second experience completely reset my expectations. I picked up my Model Y at the Long Beach location, and it was exactly how a Tesla delivery should be. The representative who helped me, Adrian Espinoza, was absolutely amazing. He was patient, thorough, welcoming, and genuinely invested in making sure I felt confident with my new car. That experience set the precedent for how I anticipated my future interactions with Tesla to feel. Then came my first service appointment, which led me to Tesla Montebello. I'll be honest. When I initially saw in the Tesla app that the earliest available appointment was about seven days out, the day after New Year's Day, and required driving a bit farther from downtown LA, I was slightly annoyed. Now I can confidently say I'm incredibly grateful that things worked out exactly this way. The Tesla Montebello location is beautifully tucked away in its own quiet corner, and the entire environment feels calm, serene, and thoughtfully organized. As someone with Southern roots who truly appreciates peaceful, welcoming spaces, this immediately stood out. Everything, from the exterior to the interior, was spotless, neat, and well-run. I arrived about 15 minutes early and was warmly welcomed by the customer service team, who invited me to get settled in the waiting area. I barely had time to sit down before they came to ask if I was ready. My wait time was maybe two minutes total. The team walked out to my car with me and patiently answered questions that were likely covered in the user manual. They helped me locate alert and report history, showed me how to schedule morning warm-ups before heading to the gym, pointed out where my windshield wiper fluid container is, and even assisted me with obtaining a physical key while I was on site. Every interaction felt kind, unhurried, and genuinely helpful. The only hiccup during my appointment had nothing to do with the Montebello service team at all. It seemed to be related to the backend messaging architecture within the Tesla mobile app. While the service estimate was shared within the message thread, the button itself wasn't tappable from that section, so I had to navigate to a different area of the app to view the estimate. Once I found it, everything was clear. I mention this only as constructive feedback, because the team on-site handled everything flawlessly. And as a very busy person, I have to mention this. The Wi-Fi at the Tesla Montebello service center was excellent. Guest Wi-Fi is usually unreliable, but this was fast, seamless, and made it easy for me to get work done while I waited. I spend a lot of time in Tesla lounges, and while there is consistency across locations, Montebello truly stood out. Overall, this was a 10 out of 10 experience. Tesla Montebello exceeded my expectations and reinforced the level of service I came to expect after my Long Beach delivery experience. I will absolutely be scheduling all future service appointments here. Thank you to the entire Montebello team for such a smooth, calm, and genuinely positive experience.

Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.

Had a great experience at Ocean Honda if you go in ask for Mario. He was straight to the point and…read morehelped us out alot got us into the vehicle we wanted. No hassle or pressure. overall an amazing experience

Here is my second review and long time coming. I apologize Krystal. We took out Honda pilot again…read morebecause we were having trouble with the light not turning on inside the car. Krystal made sure those lights turn back on and we had our car back the same day. Thank you Krystal for your amazing customer service and satisfaction!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

His guy came at the exact time as promised. The worker was very friendly and hard working. The…read moreguy was very thorough and did a great job. I wasn't expecting all the stains in the seat to come out but miraculously it did. Would definitely use them again and recommend him to my friends and family

On my second vehicle with Moon Auto and they never disappoint! They always find the vehicle that…read morebest fits your needs and with an affordable payment as well. No need to wait for hours at the dealership and the car gets delivered to your door. Amazing service!!!

There should never ever be a need to go to a dealership haha . MoonAuto does the job of what would…read morenormally take more than three people at a dealer to do. You only talk to one person you only meet with one person and that one person takes care of all of your needs from before your purchase, during your purchase, and after your purchase and your future purchases, which to me is huge. They're actually there for you, not just to sell you something. I definitely recommend MoonAuto. Very patient and attentive to my needs. Thank you.

Thank you and shoutout to Tony for the help on picking out a new ride Super excited to get on the…read moreroad

The price is high but the customer service is on point…read more If you're there waiting make sure you get a complementary coffee.

About seven years ago, I was in need of a car. I happened to purchase a 2003 Toyota Camry from this…read morebusiness through Henry. It was previously a leased vehicle and was in very good condition. Other than the regular maintenance, I never had to visit a mechanic for any issues. If it weren't for the accident I had on a Tuesday afternoon, I'd still be driving it today. Once my insurance told me my vehicle was a total loss on Thursday, I got in contact with Henry. He helped me figure out the type of vehicle I was looking for and gave me a few suggestions to help me out. After looking at all the specs over the weekend, I decided on a car by Monday morning. Henry immediately started the search for the vehicle and color I wanted. Wednesday morning Henry contacted me that he had found a car. He sent me a quote and the MSRP by email, for my convenience. By late afternoon, I had decided. It was a good deal that he worked out on the price and it was exactly as I pictured. He had scheduled the dealer to deliver the car to the lot Thursday morning, but due to my pending settlement, I had to hold off. He rescheduled for Friday to allow me extra time. Friday morning, settlement was available and my car was on its way. My work schedule would not allow me to make it down in time so Henry came back in just for me to do the paperwork. I drove home in my new car that night. Henry made my entire process very easy and convenient. I got a beautiful, new car at a very good price without the hassle and haggle at a dealership. He is very quick and efficient in the entire process. I definitely recommend this business and personally recommend Henry to work with on your purchases. I will be going back for any future vehicles. Thank you Henry!

I work at L.A. Works, a nonprofit volunteer action center that makes volunteering really easy for…read morethe community. When we received a grant to purchase a new cargo van to transport the supplies for our large-scale custom corporate volunteer events I was thrilled. But then I was filled with dread. I have always found purchasing a vehicle to be a stressful experience in my personal life so having to do so for the organization that I work at made me doubly anxious. Thank goodness for Fred at Central Sales & Leasing! He helped us figure out exactly which vehicle we should purchase, found it for us at the right price, drove out to my controller's office to pick up the check and then dropped the new van off at our office doorstep! He went above and beyond to make sure purchasing a vehicle was stress free. It was so quick and easy; Fred really took all of the hassle out of car shopping. When the van arrived, we realized that we also wanted to get a liner to protect the interior. Fred connected us with a great company that provided this service at a reasonable price and informed us about Ford's rebate program for this enhancement. When we got the check from Ford, Fred called me to ensure that it was all taken care of in a timely fashion. I highly recommend working with Central Sales & Leasing!

Great price and serviced quick! Paid exactly what I was quoted, and received the service I…read morerequested.

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.