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    New Century BMW

    4.0 (1.3k reviews)
    Closed 9:00 am - 8:00 pm

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    Services - New Century BMW

    Routine automotive maintenance

    New Century BMW Photos

    Nearby Special Offers

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    4.0
    (25 reviews)
    Body Shops
    Responds in about 3 hrs
    4.5
    (135 reviews)
    Auto Parts & Supplies
    4.5
    (273 reviews)
    Roadside Assistance
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    Recommended Reviews - New Century BMW

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    Reviews With Photos - New Century BMW

    Love my new car
    Jacqueline T.

    I just bought a new i4 from this dealership. From test driving the vehicle,customizing my order, to delivering and all the paperwork, I'm very impressed with the communication and service that William Wong and Ken Chau provided. Communication was always prompt. Both are able to answer all my questions with outstanding customer service. I'd have to say this is one of the best auto buying experience that I ever had. I recommend this dealership and particularly Will and Ken for anyone who's looking for a new BMW.

    nancy and ken were awesome! be sure to visit them if you have a bmw or interested in getting into a new one! they will take care if u
    Andrea M.

    Ive been coming to New Century Bmw for over 10 years now and they never disappoint! ken Chau who is in sales/financing dept. is amazing, he always goes above and beyond to ensure im always happy with my New car! Ken is the Best he is friendly, professional and knowledgeable, always making it a breeze to purchase a car! Thats why i will always come to him to get all my cars. I highly recommend this location to all my friends and family! Thanks again for always taking good care of your loyal customers and helping get into my new suv ;-)

    I had an excellent experience at New Century BMW, and I want to thank William for his professionalism and dedication. He was transparent, patient, and truly worked with me to make the deal happen. He explained everything clearly and made the process smooth and stress free. I drove away in my beautiful BMW X5 and could not be happier. If you are shopping at New Century BMW, ask for William. He takes care of his clients.

    New car, who dis?
    Mike V.

    Growing up I always wanted a BMW E46 and October I decided the time is now to upgrade from my old 2006 350z to a brand new G80 M3. I came in on a whim and spoke to William Wong who made it all happen! I told him everything I wanted; an April delivery (he made that happen), he didn't try to sell me bogus upgrades and approved of all my add-ons and even changes I wanted during the build period. As I was tracking the build progress he kept me informed every step of the way; great communication! The dealership itself is modern and up to date with complementary beverage and an awesome collection of showroom M cars. Would absolutely buy another car from New Century BMW. I will be a customer for life and highly recommend anyone to William! Thank you for making this happen!

    2025 BMW M2

    If you're looking to buy a BMW, save yourself the hassle and go straight to New Century. I spent weeks searching up and down the coast for an M2 with the right spec and price. I talked to almost every dealership in California, and every single one wanted to play games--quoting one price, changing their story, or agreeing to my number and then trying to sneak in extra fees. Buying a car should be an enjoyable experience, and New Century made it enjoyable every step of the way. No games, no surprises--and they still gave me the best price out of everyone, even when other dealers insisted there was "no room" to move. William was incredibly attentive, communicative, and straightforward. He listened to what I wanted, gave me honest pricing, and had me in and out in a day. I can't recommend them enough. I'll definitely be coming back for my next BMW.

    BMW X5

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    20 days ago

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    3 months ago

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    2 months ago

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    3 months ago

    Kevin Luu is professional, provides great service, and always takes care of my car. Recommend going to him.

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    2 months ago

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    11 months ago

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    6 months ago

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    8 months ago

    It's not bad, but it's also not the best. Overall, pretty clean place but I just wish it's not in such a busy area.

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    8 months ago

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    1 year ago

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    8 months ago

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    3 years ago

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    1 year ago

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    6 months ago

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    2 years ago

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    5 months ago

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    1 year ago

    I've been with BMW, for over 15 years. New century Bmw, is always so great, fast, and over all great service.

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    2 years ago

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    1 year ago

    STAY AWAY they cant fix your car they will automatically flag it worst dealership. Horrible costumer service

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    6 months ago

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    2 years ago

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    2 years ago

    Very rude staffing, unwilling to work for a deal and afraid of obstacles. Wasted 3hrs here. Don't know why friends love this place so much.

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    1 year ago

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    Page 1 of 34

    New Century BMW Reviews in Other Languages

    Ask the Community - New Century BMW

    Looked all over the website and couldn't find anything. Are after-hours drop-off available here?

    Hi Daniel, Yes, we absolutely offer after-hours drop-off! We have a secure drop box located right in… 

    How much does a smog check cost?

    We do not offer smog check service at New Century BMW.

    ChargePoint lists New Century BMW having a charging station. Is fee-based EV charging open to non-BMW vehicle owners? Are the Level 2 stations inside the covered parking lot?

    Hello Thomas, yes the ChargePoint charging stations are fee-based, open to the public and inside our covered parking lot.

    Don’t See Your Question? Ask Away!

    Review Highlights - New Century BMW

    Shawn Nguyen the advisor is friendly, exceptional customer service, and surprises me every time I visit.

    Mentioned in 113 reviews

    Read more highlights

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    EZ Tire Stop

    EZ Tire Stop

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    (548 reviews)

    It's rare (unheard of, really) that I visit a business and leave with an experience that makes me…read moresincerely wish for its longevity, but that's how I feel about EZ Tire Stop. I stopped by in the AM for an oil change. I didn't make an appointment beforehand or anything, but they were happy to accommodate. But as it turns out, it was quite early for an oil change and I didn't need it. They reset my car system sensor so the alert disappeared and sent me on my way, no charge. This was my second time visiting, and I think it'll be my go-to for car maintenance from now on. I'll gladly support this business.

    Beware! Very Shady! Incompetent! Unprofessional!…read more Disrespectful! No Customer Service Care! No apology! Do not come here! I absolutely will sue them at the Pasadena Courthouse! Visited today 3/17/2026, after speaking with Matt the day before. I brought in brand new 21 inch Tesla rear wheels and Michelin PS4 tires for installation on my car. I drove over an hour from Chatsworth, California to this location so that they could use the Hunter Revolution machine, specifically to avoid damaging my wheels. Nevertheless, Matt, if it's his real name, severely damaged my new wheel near the wheel center cap area with the machine that was made to avoid this. How incompetent!!! He lied to my face and gave dull, illogical, dummy excuses about what happened. Bottom line: He damaged the wheel and would not acknowledge and take accountability for his actions. I had to call the police to make a record of this issue because I will be suing. The damage was caused because he did not apply the machine's plastic adapter when he clamped onto the face of the wheel; he clamped to the face of the wheel with metal to metal contact and severely damaged the paint. Sorry, nothing can improve ignorant people! See videos and photos.

    Goudy Honda

    Goudy Honda

    3.5
    (1.8k reviews)

    This review is for the Service Dept. I normally don't take my car to the dealer for routine or…read moremajor service unless it's for warranty work or I bought the car new from there. But I recently got a new-to-me Honda and wanted to get the CVT fluid changed since I don't know when it was last changed. I called Goudy for a price on this service, and it was quite reasonable. Of course I could probably do it myself for a lot cheaper, but I hadn't had a chance to know my car well enough to take on this job. Since they were a block away from me, I thought I'd give them a try. It was my first time using Goudy and Daniel Tieu was the first service advisor who assisted me. Fortunately I remember reading a positive review about him somewhere on Yelp or Google reviews, so that was reassuring. The service was timely and Daniel said everything checked out okay on their multipoint inspection (brakes, battery, tires, etc.) and didn't try to sell me on any other service. We all know that the car repair industry has a bad reputation for upselling or insisting that something needs to be fixed now or else it's going to catastrophically fail the moment you leave the shop. My experience on my first visit was a positive one. While I might have paid a bit more compared to an indie shop, I know I got genuine Honda parts and their techs are well versed on Honda maintenance and I assume know what they're doing. (I know that's not always the case, as I've heard about bad dealer service experience). I should also note that they have a nice waiting area. Nothing fancy, as in no fancy coffees or pastries. Just a quiet area (at least when I was there) away from the sales floor. I could have walked home, but I decided to stick around and read a book I had with me. It wasn't long when I got a call that my car was ready.

    I responded to a Goudy Honda advertisement for a 2025 hybrid with 90K miles. Clearly I would have…read morehad to add a warranty ($3500). I asked repeatedly whether it was not a good idea to buy the car. The salesman and manager knew well that the risk was the battery but no one chose to educate me. I am an older woman who has driven Accords for 40 years and they didn't have the decency to tell me that the battery was going to die. I bought a very nice Accord at Pasadena Honda and both the sales and financial office were great.

    Okuma Enterprises

    Okuma Enterprises

    4.9
    (414 reviews)

    I would highly recommend Okuma Enterprises. This was my first time using an auto broker and I'm so…read morehappy I did. If you want someone else to do all the legwork and not have the stress of negotiating with a salesman, this is the route to go. I had several car models in mind and Evan took all my requirements down and he quickly came back with some cars for me. I wanted to test drive them which he arranged with the dealerships fleet mgr. let me tell you that was great because I didn't have to worry about the salesman trying to sale me their car. I just showed up and drove the car then left. Evan was so patient with me as I had changed my mind a few times. He walked me through looking at some comparisons and I finally made my choice with the 2026 Lexus RX350 Hybrid. He even helped me with deciding whether to use my old car for a trade in. When I saw I wasn't getting a good trade in amt, he suggested taking it to Carmax for a quote. In the end I went that way since I didn't want to hassle with selling the car on my own. I sold it to Carmax and didn't have to spend time trying to haggle with a buyer. The best part was the new car was delivered to my house and it was quick and painless. If I ever decide to buy another car in the future, I'll be sure to always use a car broker and Okuma Enterprises. I'm telling all my friends and family they should call Evan.

    I heard about Okuma from a friend several years ago but did not end up using them to purchase my…read morefirst car. After having PTSD of dealing with car dealerships, when we were in the market for Toyota Highlander Hybrid we contacted Okuma. Since the vehicle is high in demand, we knew we would have to spend hours searching and talking with dealerships. Evan was able quickly to find one without dealer add ons at in our preferred color and interior at a reasonable price. The vehicle was delivered right to our home and the process of purchasing was so easy. We were so happy to not to haggle and spend hours at dealerships! Thanks Evan!

    Kia of Alhambra

    Kia of Alhambra

    2.6
    (793 reviews)

    I came here after having a bad experience at the Irvine location. I called to get a quote for a Kia…read moreK4 EX, spoke with Joe Ruiz. He gave me a quote. I went in and things moved smoothly. I even switched car color and he was still very cool about it. Joe was extremely professionally, knowledgeable and friendly. I really appreciated that he kept his word. Not a cent more was added to the quote after my credit was ran. My APR turned out wonderful too (I guess my credit score helped with that). I was then greeted by Jose, their finance manager, who also explained everything very clearly for me. He didn't try and sell me on GAP insurance bc I gave a high enough down payment. He said I didn't need it. Most other places would have tried to sell everything they could. So I really appreciated that. I love my brand new Kia K4 EX! I highly recommend Kia of Alhambra. I will be returning when I'm ready for my next purchase! I'll also be recommending friends and family!

    Offered me $3,500 less than other Kia's for trade in. $8,000…read moreless than Carvana. Then showed me a DEMO car that had tears in the leather (not a tear- a chunk of leather from a vehicle with 12,000 miles), and chips in the paint AND had been in an accident and wouldn't budge on the price. Oh, not to mention they lie on the listing that it has 4k miles. It has almost TRIPLE that . Lol listed on car fax at 12k miles, but differently on their website. Go figure. Wasted my time coming from San Diego to work with them. Their loss. Was in and out within 10 minutes because their inability to work on a car that has been listed for over 6 weeks with no buyers. Their car clearly has poor resale value and on a Labor Day weekend. When it's still on the market in a week, feel free to call me when you drop it a few a thousand. And feel free to ship it to San Diego since I won't be wasting my time driving all the way up to Alhambra. Immediately went back to GMC Tustin and gave them money for a different and better Telluride. FOR LESS than what they offered here.

    New Century BMW - autorepair - Updated July 2026

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