I just wanted to share with you all about the most wonderful little dress shop in Saginaw, MI. It…read moreis called Lola's Bridal on Gratiot in Saginaw. I called a few days prior to see if they were open on the 5th and they called me back and let me know that they would be open, so I made an appointment. I showed up with my mom, sister, niece and sis-in-law and spent the whole day trying on gowns. Shannon the manager was helping me and I gave her full reign on picking out what she thought would look good on me. She picked out a bunch of dresses and I started going to town. Kelly the owner was also there at the store and she was pulling dresses too, so I had both of these ladies helping me out. These ladies have taste! They both selected such beautiful gowns, and at first I was thinking that I would never find anything because all of the dresses were so pretty...but then I narrowed to down to two. My family and i took a break for lunch and while we were goneShannon pulled a few more for me. When I got back I tried on the other gowns, and even though they were nice...I went back to the first two. Shannon and Kelly were very helpful, but I totally felt no pressure regarding what they thought was better, nor did I feel pressure to purchase. I actually went in not thinking that I would be purchasing, but I loved their service so much that there was no way that I was going to purchase this gown from anyone else! From bridal gowns and accessories, to bridesmaid dresses, they are a full service salon. I would highly recommend them...tell them Carrie Sue sent you! It is not necessary to make an appointment but I think that it is helpful. There were a few other brides in the salon while I was trying on dresses (but I was there for 6 hours:) Since I was in no hurry I kept telling Shannon and Kelly that it was okay to go help other clients. I wanted to savor the experience so I was totally not bothered by the slight interruptions. Here is the contact info for the shop: email: lolasbridalboutique@gmail.com phone: (989) 964-0090 address: 4884 Gratiot Place, Suite 17, Saginaw 48638 www.lolasbridal.com

Let me start by saying, I did find my dress here and I am very happy with my dress. The selection…read morewas decent and it was the first place we went. I am not the kind of person to try on 100 dresses before I choose one so the number of dresses they had worked well for me. Kelly, the owner, was very nice during the process of me trying to find a dress. She helped me in about out of the dresses and gave opinions. My biggest concern was, although I'm from mid Michigan originally, I currently live in Chicago. I work retail hours so I don't have a lot of time to go back and forth between Saginaw and Chicago before the wedding for fittings and alterations etc. Kelly said multiple times that she would do whatever it takes and work with my schedule to make sure that this dress would be able to work for me. After we put more than half of the money down on the dress (we were waiting for it to come in to pay the rest) her demeanor changed. She called repeatedly to get the remaining balance from my mother. She also left me multiple voicemails saying how she was getting worried I wouldn't be able to get fitted for it in time since my date was rapidly approaching. As a side note the dress fits perfectly, and all it needed was to have some layers removed so it wasn't so puffy. I called her and stated that I just started a new job but would have a weekend off to come get the dress hemmed. This is when she told me that the seamstress does not work weekends. Seems like that might be important info to share with an out of town bride before she makes her purchase... I explained to her that I don't have days available to come mid week and her response to me was "I don't know what to tell ya kiddo". As if patronizing me would be a good way to solve this problem. I made an appointment for Monday at 10am which she told me a few times was her doing me a favor since the seamstress wasn't in at that time. Except it wasn't a favor because it was not convenient to me in the slightest. I showed up at my 10am appointment time and took my dress to be hemmed elsewhere. She had said it would be about 200 dollars to hem it and I got it hemmed and bustled at a salon in Flint for an eighth of the price by a woman who was kind and understanding. Do yourself a favor, buy a dress from someone who will be nice to you after the sale. That's the true way to determine someone's customer service standards.

VERY helpful and friendly people. My mom and I went in to shop for her dress for my wedding…read morebecause she knows the owner. What a nice store! There are a few places with huge mirrors where you can step up and take a better look at your dress. Marion is one of the seamstresses and she's sooo sweet. You can tell they care about the people here because they are not pushy (one reason I wanted to avoid David's Bridal). My mom tried on a bunch of dresses and the girls were quite honest with her. They told her if a dress didn't flatter her...But, they said it in a nice and straight forward way. They carry a nice selection of prom and formal dresses too, as well as accessories. The customer service is definitely a plus!!

Absolute WORST Bridal shop I've worked with. It's my third time being a bridesmaid and giving this…read moreshop over $200 for a dress to be treated so poorly. I'm on the west coast so literally all they had to do was take my measurements over the phone, order the dress then make $200 off me.... But apparently they threw in offending me for free. I gave my measurements and in a rude tone the woman commented that I'm too big for a size 4 and needed to size up. If there was literally any way I could've avoided giving them my money I would've but my love for the bride overcame and I shelled out the dough. Brides, save yourselves and your bridesmaids, don't buy here. Also, the bride had to take her dress elsewhere to get it altered to her specifications.

Alert: this review is based off of the alteration department…read more Overall great experience they had me leave happy! I got Renae Hall the first time I went in for my wedding dress fitting and she was amazing, took her time helped whenever needed, explained things to my mother so we knew what was going on. She had to take in my dress and what not. So I left my dress and went back for my second fitting unfortunately I didn't get Renae this time and my experience was let's just say not good. I don't have the ladies name but she was rude (I get I was her first appt but still), not helpful, and had no idea what she really was doing (at least that's how myself and a bridesmaid felt). If I would've taken my dress home that day like I was supposed to I would've walked down the aisle looking like a duck....so I had her fix the things I seen wrong. Went back and thank GOD I got Renae again she made me walk out looking amazing and I am now excited to wear my dress again come Saturday!!! I would give 5 stars but my second experience was the reason for the 4 stars!! Duplicate Renae if possible for the 5 stars!!

The sales person (Danielle) was rude. She didn't try to upsell. We had a mother of the bride that…read moreneeded a dress and a bridesmaid. She did not help any of them. We were left to find things on our own. The bride needed shoes, jewelry and undergarments, Danielle didn't ask her if she needed any of these. We are wondering if she works on commission? When we called with our concerns they hung up on us. The place was filthy. It looks like it hasn't been vacuumed in months.

Purchased a dress here for my daughter for prom. Staff were really nice during the sale and made…read moresure the dress was a good fit, right size, etc. We ordered the same dress, same size, just a different color. When we came to pick up the dress, we were told it had been quality checked and there were no issues . Fast forward to prom night. Before she even left for prom, the seam of the slit had popped and opened about half an inch and a seam in the side had popped open. About an hour into prom, one of the straps had broken loose and had to be safety pinned. Incredibly poor quality for such an expensive dress. I called the store for support and while the person at the front desk was nice, she said her manager told her they couldn't do anything about it. I wasn't even looking for a refund, just for them to have their seamstress fix the dress since it essentially broke in 3 places within a couple of hours of her putting it on (and not because it was too small for her). They told me if I wanted it fixed, I would have to pay for it to be repaired. Even then, it's now been 2-3 weeks since sending pictures to get a quote on that repair and I haven't heard anything back. Do better and stand behind your products, especially with your prices! We won't be shopping here again.

So yesterday I got off work and grabbed my daughter and drove 1 hr and 15 minutes to shop for prom…read moredresses. We got there 40 minutes before they closed, which full disclosure, made me feel bad but our schedules are what they are. We were immediately treated, given the run down and sent off into the rows of dresses. As we selected dresses, our associate, I think her name was Zoe's, took them to a fitting room. Once we selected 5, my daughter and Zora headed to the dressing room. Zora took the time to "alter" each dress after tying, snapping, zipping, etc and after a few dresses, Zora started looking for ones she thought we'd like. Her suggestions were fantastic. She found several choices we loved and was able to show us alternative color options. As closing time quickly approached, I asked if she minded if we stayed and she was very accommodating, assuring us they were staying late to set up for something, insisting she didn't mind. Unfortunately we didn't find THE dress. We did find a contender and the store is keeping it on file so we can just call if we opt to say "yes to the dress". I was incredibly impressed with all the staff, the selection and the service. I wish we would have found out about this place 4 homecoming's ago. The best part is that they will not sell the same dress again to anyone that goes to the school, not even in another color. I hope we can find another day to go back, revisit the dress and make it happen, if for no other reason than Zora deserves the sale. And I hope I'm getting her name right.

I would not recommend this place if you don't want a strapless dress. I drove two hours for this…read morewedding dress selection and once i was there, they told me 90% of their dresses are strapless. I was then put in multiple strapless dresses even though i knew i did not want one from the beginning. The customer service was wonderful! Still a great place to shop and fun experience.

I came to Becker's Bridal in early May as my first ever bridal appointment. I had maybe 2-3 inspo…read morepics from pinterest and was so nervous that I didn't do enough preparation. We were paired with Olivia who immediately reassured me that the pics I had were more than enough to find THE dress. As we tried on the first few, I pointed out aspects I liked and aspects I didn't, and Olivia knew EXACTLY what dresses to pull next. She was in my brain reading my mind, I would describe what i was picturing so poorly and I would ramble on and on and she would listen patiently and then come back with a handful of dresses that matched exactly what I had envisioned! She was also sooo fun to chat with between try-ons!! Her advice and perspective was so helpful. I loved working with Olivia, she truly helped me SAY YES TO THE DRESS!!!!

The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

This place is super cute and the ladies that own it are so nice and helpful. However they are kind…read moreof scatter brained. They ordered 3 out of 8 bridesmaids 8 sizes too big and then charged them ridiculous amount of money to get it tailored. They ordered my husbands pants WAY to big after we told them multiple times we wanted a slim fit. He tried on the pants and they insisted it was right and they check and it was wrong. Causing them to drop ship the pants two days before the wedding. Talk about nerve racking. My father and brother drove two hours to the shop and they were closed an hour early after they listened to the answering machine and it was wrong. Would not open the doors and wasted a trip. Love the shop but not for someone with a large wedding party.

We bought my sister's wedding gown here. The shop by far has the most beautiful dresses of all the…read morebridal shops in the tri-city area. And trust me, we went to all of them. I was buying my sister's dress for her as a gift and was pleasantly surprised with the price. It was last season's style, so we paid half price. The ladies were wonderful and kind. The seamstress also did a wonderful job, and the rate was very reasonable.