The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

I brought in a child's party dress to get a stain remove on the front of this dress as you can see…read morein the photo. I went to pick it up and it wasn't ready and it was told it was still soaking...really. When I returned a few days later the stain was still there and this older woman suggested I cut off the lace bow and sew in a different one? Really? Why would I damaged this beautiful dress like that! I've been a fashion designer and seamstress for over 40-yrs and I know How to remove a stain as shown in the photo that took only 5-minutes! This person was lazy and ignorant thinking someone like myself was oblivious on removing a stains. Nevertheless, I won't return there again!!! Good luck people.

Suggestions: Don't lose clothes entrusted to them to clean…read more They lost my clothes and for one year had me come back several times saying they found the clothes and then admitted to losing them and to meet "Johnny" for payment. Finally today they said it's been a year so we donated your clothes. Liars I will explore my options Don't use this business. Unprofessional and zero integrity

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful service, a large stock of dresses. Thank you for helping my granddaughter pick out the…read moreperfect dress for the prom.

The employees who helped me order my dresses for 2 bridesmaids in West Branch were so helpful since…read moreI live in Fort Lauderdale, FL. I will use them again if i ever need formal wear while visiting MI! Thanks again Ladies :)

Ridiculous. Don't bother if you are over a size 14. Even called ahead to ask if they had women's…read moredresses and was reassured that they have them in all sorts of styles. It was pure chaos in the store and we were not greeted or asked if we needed help for over 15 minutes. Found a few matronly looking dresses and they had $400+ price tags.

The dresses have some wear and tear. A lot of pilling. You are in a big room with lots of other…read morebrides and their families. You will not get a unique and intimate experience here. I was also surprised to see the dresses were still around $1000+. There is a large selection and the customer service was wonderful!

Made an appt here for my Daughter and I to try on mother dresses and bridal dresses. After the…read moremother dresses, the lady tells us she has no more time/help to start trying on bridal dresses. What??? That's why we made an appt lady!!!! She was pushy to only look at the racks of my size to encourage you to purchase off the rack dresses. I'm like...nooooo I'll be ordering a dress so I can look at all sizes for style. Who feels comfortable buying a dress that a ton of people have tried on? Gross! Very rude/extremely pushy -and short! Not the experience we were looking for!!! Would not go back to this place!

My initial bridal appointment was wonderful--the staff was very kind and made me feel special…read more However, the communication regarding post-purchase details left a lot to be desired. I wasn't clearly informed about extra costs like the $60 shipping fee (which only covers shipping to the shop, not to your home) or that I would be required to schedule an in-person pickup appointment within 7 days of arrival. Additionally, I felt left alone in the fitting room for too long while trying to figure out the pricing, and we missed taking a photo of the 'say yes to the dress' moment because of the rush. On the bright side, they were very accommodating and flexible when I needed an extension due to my family and personal commitments. Good experience overall, but they need to be much more transparent upfront about fees and policies.

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

They carry over 500+ high end dresses in store and have the possibility to order things too…read more They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :)

The vibe felt very off and there wasn't a big selection of homecoming dresses. When my friends and…read moreI walked in, we were told that we couldn't try on dresses because we didn't have our parents. My parents have their own lives and I wanted to enjoy a day with my friends but that was not possible. We are seniors in high school and can drive but we can't try on dresses? Make that make sense. I would rather go to Macy's than go here. They also never stated that we need parents in the website. That would be valuable information to have.

Loved going to this shop! Beautiful dresses! Service was amazing, and Carley was absolutely…read moreamazing, would definitely recommend

I would not recommend this place if you don't want a strapless dress. I drove two hours for this…read morewedding dress selection and once i was there, they told me 90% of their dresses are strapless. I was then put in multiple strapless dresses even though i knew i did not want one from the beginning. The customer service was wonderful! Still a great place to shop and fun experience.

Doesn't take debit or credit. My clothes came out fine. $38 and some change for five items, and I…read moregot them back in two days.

My go-to cleaners for many years. Can't imagine going anywhere else, they simply do the job right…read moreevery time!