Captain Donna Carrie General Manager…read moreSafe Harbor Pier 77 12312 Manatee Ave West Bradenton, Fl. 34209 My husband signed a contract with your company in September with a commencement date of October 1. Hurricane Helene arrived to the area 9/26. We made a phone call just prior to the hurricane to ask about access and were advised not to bring our boat as planned on 10/1 as a hurricane was expected, and we would be informed by email when we could access the facilities. The hurricane impacted your marina and access to the Space was prohibited. On 10/10 Hurricane Milton arrived. On 10/19 we visited your marina to see if we could bring in our boat. Maggie's referenced emails we had not received saying the marina was not open. Checked email address and it was correct but, apparently not added to someone's list, so she said she would add it and we would be notified when to bring our boat. 10/24 another visit to marina to ask when it would be open as we had heard nothing. Maggie said it opened yesterday 10/23. Again, no notification of this fact was communicated to us. We asked for consideration for the loss of the first month on our contract because we weren't allowed access. We were referred to Michael Blake who was not in that day. 10/26 another visit to marina. We asked for our contract to begin then on Nov. 1st. as our boat did not have access. This request was denied by Michael Blake. He said the "higher ups" denied our request for some kind of consideration for time we were unable to access the Space. Your contract provides relief in the paragraph 1. License., wherein it states "If Safe Harbor is unable to deliver the Space within 10 days after Commencement Date, Member may terminate this agreement by written notice delivered to Safe Harbor prior to delivery of the space. Also, under Term. Contract states "the "Term" begins on the earlier of the Commencement Date or the date that the member is permitted to occupy the space..." and since you were closed to us on the Commencement date, and we were not permitted to occupy the space until 10/23, our position is that that is when the term begins on this contract. After stating the above items to Mike he still stated that they would not move the start date. I then stated I would take all of them to small claims court for one months rent. Mike, Maggie, the higher ups as well. Please let me know if you plan to honor your contract and we will bring our boat over on Nov. 1st. as first day of the 6 month term. Thanks for your consideration. Sincerely, Edward Dodge On Oct 30 th we contacted the office to see if we could bring our boat in We were told by Maggie that's a Mike question and they would get back to us in a few hours. 5 hrs later we called and put on speaker phone with business manager and all the office staff, we were told they wanted to terminate the contract and refund us all our monies. We accepted this and the monies were returned to us C: Safe Harbor Corporate Office 14785 Preston Rd #975 Dallas, TX 75254 Michael Blake Dockmaster Safe Harbor Pier 77 12312 Manatee Avenue Bradenton. Fl. 34209

From the owner: State-of-the-art construction meets the serene natural beauty of Perico Island. Opening in 2019,…read moreSafe Harbor Pier 77's entirely new facilities features a cutting edge dry-stack building rated to withstand 175 mph winds and bridge-free access to the Gulf. Explore the endless oceanfront destinations throughout Bradenton, unwind at the Jimmy Buffett themed restaurant & grill, or savor a stunning sunset view over Anna Marina Sound.