Upon entering her office, I was a little bewildered at the setup since this was my first…read moreappointment. Went in & she had a receptionist take my information who was pretty cool. For some reason this place doesn't offer patient online registration thus saving the time of filling out the paperwork, never the less i prevail on. Her lounge/sitting area isn't the best of decor Ive seen for an office, which was kinda lame but that's my personal choice has nothing to reflect on her on duty as an MD. So I'm sitting there in these uncomfortable chairs that are closely packed side by side as if I'm in a platoon awaiting for some stumper mission to be handed down upon me, I am called to see Dr. Cestero. Kind & endearing women, but her english need work lol. Her first language is spanish so I was little off being that mi espanol es no bueno & no me praticar (and i dont practice) for the english speakers. So she is observing my condition & and mentions a reason for why it could have occured but the language barrier was difficult to overcome. Now for everyone who was spanish speaking (which was everyone) I clearly saw they were comfortable with her & that's great. Overall she was able to address my concern & her bedside manner was courteous for our language barrier but i would have liked to have asked more questions. All in all she diagnosed my condition on spot & its healing rather quickly, so kudos to Dr. Cestero!

I love Cestero ! She is great, my skin has improved so much after she started treating me !…read more Cestero is very understanding, takes the time to listen, and lets me ask questions .. explaining everything as she goes along ! I don't feel rushed out as I have felt at other dermatologists office ! I just can't rave enough about her !

Very clean and quiet facility which is nice. The front desk guy who helped me was very friendly and…read morehelpful. I was brought back super quick and the medical assistant was very friendly also. The provider was semi-friendly and I honestly felt kind of rushed by her. But otherwise great clinic, great front desk and medical assistant.

I sent a message the owner Eric Schweiger as well as Laura Fink, Chief Marketing Officer regarding…read morethe billing team mishandling my bills, telling me that I am collections when I am not as well as having multiple office visits for an issue that never got resolved that another Provider was able to remedy in one visit doing the same intervention. It does not appear that they are interested in how staff conducts themselves or how a provider performs in the practice. This concerns me as a patient but then again, the office manager did make it clear to me that she "didn't understand why I continue to schedule with them when I have so many issues". I would be very very cautious scheduling with Schweiger. One: Their billing team has mishandled every single claim. Two: They have two Providers in Monroe that perform incorrect interventions or don't do them properly. Three: You can never get in contact with an actual person when you have an issue.

Note: this is now Schweiger dermatology, and has been for a couple of years…read more Went here on Thursday April 17th 2025 for my annual appointment with Dr. Amy Adams. Was easy to find parking, and easy walk to the office. Checked in, and pleasant clerk that checked me in. Didn't wait long at all, and went in the office and to the back straightaway. Nurse was pleasant- again told me to take off my socks, but i kept them on because I can be easily cold. Took off all my clothes except my underwear, and socks. Was given a paper gown, which may not be the greatest as far as comfort, but this visit i felt it was a little more comfortable. Exam was quick, doctor was pleasant, and only moved the gown of the parts she examined. For example, she looked at my chest, covered one side, and uncovered the other, and tucking it in the gown after was done. Kudos for respecting modesty here, and what the patient wants to do. for example, i have vitago, and can get a prescription for it, but didn't want it because I have a weird shower routine sometimes. Dr. Amy Adams respected my decision on that, and of course respected my modesty. i got dressed, made an appointment for next year, Then went on my merry way. Oh and side note: I was away and kept getting referral messages from this office, and well 1, my doctor was slow(not to mention seemed to not want to write me a referral at first) , and sent the referral very last minute, and 2, they did mess up and say they needed a referal after they recieved it. However, in the message they did apologize, and the insurance was checked at check in.

Doctor Avi is great. He has amazing bedside manner and beyond thorough. My issue is that since…read moreOctober I have been dealing with a skin blemish that was going to be resolved with injections. My insurance charges me $80 for said injections. 7 appointments later and it was finally decided that these injections don't work and there is nothing the practice can do but refer me out. I wouldn't be so u happy except by January I had mentioned the injections do not seem to work. So $300 later they agreed. I will be finding a new derm for this specific problem.

New York took the only person who has been able to keep my face consistent! I always had an issue…read morewith my nose being so dry and once Diana touched my face, that was it for me! She is very educational and explains what she's doing while you're getting your facial done. Diana was also the only person I let do my eyebrows and derma plane my face. She's very attentive to detail! Wish there were more people like her!

Diana is amazing! One of the best facials and spray tans I've ever had. She's so knowledgeable and…read moretruly takes her time with you and makes you feel so comfortable. She has helped me with all my skin care concerns and questions. I highly suggest her - you're in the best hands with Diana!

This place is ridiculous. They make you come in 3x as if people don't have jobs. AND make you pay a…read morecopay EACH time for nothing but a consultation or to fill out forms. Then you have your appointment for a removal and they make you wait an hour past your appointment. It's so chaotic and unorganized. Plus they do the removal in one site but then you must travel to a different site to see the plastic surgeon. So you are traveling to different sites in one day.

Clean office ladies in the front or cordial. Very thankful the location has an opening I've been on…read morea wait list for Montefiore for over 9 months to see a Dermatologist. Here I received a appointment in less then a week. I was extremely happy with the service I received.

"Haters going to hate!"…read more Wow, there is certainly a lot of hate for this place and it makes reading reviews almost traumatic in itself. I almost required a medic to treat my anxiety just reading the reviews prior to visiting this clinic. I have nothing bad to say about this place because the doctors, nurses & staff were nice. I visited during the worst times, a pandemic, and they managed visits as best they could and I think the check-in system works pretty darn good. For my multiple visits I checked in from my vehicle in the parking lot using the automated system and waited at worst 15-20 mins but if that's long it's only because I arrived 15 mins early for each appointment and was inside within 10 mins of my actual appointment time. Masks are required and hand sanitizer is available within the facility if needed. There's never really more than a dozen patients in the building, that I saw personally or crossed paths with. Specialists I was treated by (two of them) were both great! Nurses were great and even the staff when I inquired if I should just be seated and wait were nice in directing me. I wish more people that are satisfied with this place would share their experiences because it would have greatly reduced my stress levels prior to my visit from reading all the bad reviews. If I require major treatment in the near future, I hope my experience continues to be positive. Maybe your milage for satisfaction varies based on the specialist you need but the hand surgeon and neurologist I had seen were awesome.

I had a very disappointing experience at the Monroe location due to the level of customer service I…read morereceived. The front desk staff needs to get retrained. Communication was poor, my concerns were not addressed in a timely manner, and I felt dismissed rather than supported. I understand healthcare environments can be busy, but patients deserve professionalism, respect, and clear communication. I hope this feedback helps improve the experience for future patients.