I am happy with the attention to details by the whole team especially John who worked on the race bike. The team welcomes you when you enter the shop and didn't attempt to upsell. John got the bike ready for the big race which helped us podium and finalize our win. read more

Great bike shop, good vibes and great service. I bought a road bike here, got to do a test ride, and they fitted and adjusted it for me. Honest business! read more

Love this place! I'm so glad I found it - my son's 18" needed its rusted chain possibly removed and while waiting outside to observe social distancing, we were soon invited inside. The store was full of nice bikes of all shapes and sizes, though it's not a terribly large space, and had gadgets, gears, and apparels - a very thorough bike shop to my quick glance. After a bit, the owner took a look and put something on the chain and rotated the pedal quickly a few times, and checked couple other places too including alignment and inflating the tires. He then told me the chain doesn't need to be replaced because it's still good and that he put teflon on it so it should be okay. Very quick and efficient yet attentive service with explanations - just the way I'd want my bike repair shop to be! The reviews are not wrong - these guys know what they're doing, and will do honest business with you. I'm definitely coming here for my next bike purchase both for myself and my son! Thank you Cosmic Wheel! read more

This is the best thing ever that happened to this town best bike shop ever!! I love this shop I go every week to find good helmets,lights and bells read more

I came again to fix a flat and I must say John the owner is very nice and knowledgeable. He convinced me to upgrade my tire treads to Continental gatorskins because he said they will save me money in the long run from getting flats because I had two flats within two weeks I trusted him and they've been great so far. I'd been having trouble shifting my gears at the time and for some time and John fixed it right away. Other mechanic I went to a different shop couldn't get it right but John did. Do yourself a favor and get your bike serviced here. They're more expensive than I'm used too but they do good work. read more

Cosmic Wheel - My new baby thanks Cosmic because if it wasn't for that sales person being an a$# I wouldn't have found her. - Bikes Near Me - Ridgefield Park, New Jersey

Went by today and they happened to be open on MLK holiday. Spoke to Craig and the lovely pup mascot while I was sorting out a small maintenance issue. Everyone here was super friendly and totally different from the experience I get in bicycle shops in NYC-Manhattan. Having commuted daily for a year on road bike (25 miles each day, ~400 days) I've run through a multitude of bike shops and few are as professional and friendly as Cosmic Wheels. I will be back. And I recommend you check them out even if they might be a little out of the way. read more

Cosmic Wheel - Recommended fix. Thanks guys! - Bikes Near Me - Ridgefield Park, New Jersey

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As a former RP resident now living in Florida, I've been going to the Comic Wheel shop since I was a kid. Traveling back and forth with my bike can be a hassle and there's always issues. Thankfully, the crew at the CW can always be relied upon to help out when I need them most! Craig was great and took a lot of time out of his day to help me out in a pinch. I highly recommend the shop! read more

Great bunch of guys and oh yeah the do know about quality bicycles. Friendly attitudes and accommodating. read more

We are in the middle of COVID-19 and It is 10pm and I just purchased a beautiful purple Cannondale CAADX from Cosmic Wheel in Ridgefield Park, NJ. The owner John took the time on a late night to provide VIP service while he deals with a personal tragedy. It is refreashing to see a business owner go beyond the extra mile to set me up and provide 1:1 service; given everything negative in the world this gives me hope for a better tomorrow. John has earned my business for life. Great price, Excellent service, Beautiful person... you can not go wrong taking your business to Cosmic Wheel. read more

Cosmic Wheel - Bikes Near Me - Ridgefield Park, New Jersey

I visited several bike shops closer to my house before deciding to go with this one. The staff are way more knowledgable than at the other shops in the area, and way more ethical too -- notice that most of the (few) Yelp complaints about them are about them not selling things to folks that they don't need. Even though I'd prefer not having to drive over the GW bridge to get to them, I do anyway because these things are super important when dealing with expensive devices that don't actually confer any benefit if you don't enjoy using them, and that can cause injury if not assembled and maintained correctly. This analogy might only make sense to folks in the tech industry, but basically John and Craig are like devops guys but for bikes. Way overqualified for their jobs and super opinionated, but in a highly useful way. I ended up getting a way better bike from them than I would have if left to my own devices, and for far less money also. (Money that was instead reallocated toward accessories that overall provided a much better experience for the same price.) read more

If you want to go and check out some great bikes for a decent price go to cosmic wheels - If You have any questions about bikes , or trails go to cosmic wheels - The owner ( I forgot his name ) and dan are great , they are very patient and friendly - I also worked with another gentleman with a big beard behind the register who was also very knowledgeable and patient , I went in 2 days ago with my bike to have it inspected and tuned up. Hint ; You will need to make an appointment to have this service done, they are pretty busy. They treated my bike as if it was their own. I can tell they actually went thru the whole bike and made the proper adjustments. My bike came out riding as if it was brand new again - So I suggest talking to the owner or dan they are very patient and good with bikes. And don't worry they don't push anything on you to spend more money . Owner &/ Dan are very Easy going kinda guy. I will definitely go back to them - thanks guys read more

Cosmic Wheel - It's in the middle of the block - Bikes Near Me - Ridgefield Park, New Jersey

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I bought an awesome Bike for a great price! I got in, got adjusted and was riding my bike home about 30 minutes later. I am so pleased with my purchase. The bikes they carry & their personal guarantee is what keeps them in business. They are passionate about their bikes and love what they do. Cosmic Wheel deserves a perfect 5 star!! read more

Cosmic Wheel - Bikes Near Me - Ridgefield Park, New Jersey

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John Russo you and you're staff are the best. Can't thank you enough. Love my bike. And I know my knee will improve with each ride. Great physical therapy after knee surgery! Will see ya soon. I will be very happy to highly recommend you to anyone!!! : ) read more

Cosmic Wheel - Bikes Near Me - Ridgefield Park, New Jersey

The last thing I heard Craig say to others as I was walking out was "He'll probably leave a bad review..." Those words have stuck with me and it might make the title of a great book. I've always believed that reviews should be helpful and objective, and never punitive... I did in fact leave frustrated, but this is a great shop with great people. I commute by bike and was hoping to schedule a service, over an hour or two convenient to them, but I also understand that I needed a somewhat technical repair and the only qualified person had several competing responsibilities during any particular window of opportunity. I also think I caught him on a bad day, but I've also seen how Craig and others there have met the needs of the bike community that are often overlooked by many other high-end shops. They have some serious bikes here for mountain and roadies, but I also see that this is a community hub for cyclists of all ages and interests. They have a BMX following, and I've seen them take care of families buying less expensive bikes. I like that this place is meeting the needs of many different kinds of cyclists, including those that would never consider them the spandex variety of such. I hope one day the bike shop industry / market changes so it can provide higher levels of service to "commuters", but for now, I'll be thankful that John, Craig, and team are successfully performing as "Chief, cook, and bottle washer" to many kinds of riders, even if it wasn't what I needed at the moment I needed it. They have on more than one occasion served me well and gave great recommendations. Craig, if you ever read this, I hope you have a great day and continue to do good. read more

I have nothing but the highest praise for John, the owner, and the entire company. They are courteous, knowledgeable, and totally fair with pricing on their products and services. Additionally, they treat you with respect and patience. Had two bikes serviced there and bought a new bike rack. I do not know any other company that would install and show me how to put the new rack on my vehicle. They are simply a superb company and group of people. Thank you, again. Bill Klapper read more

Another wonderful attentive fair and super accommodating small business . The owners and staff were an absolute pleasure when my son wanted to trade his bike for a new one . They are beyond 5 stars in my book !! read more

Long time customer of Cosmic Wheel along with the rest of my family. I have never been disappointed. I've dealt predominantly with John and Craig, they know bikes and are professionals at helping decide what's right for you without overselling. If I could give more stars, I would! read more

I've been going to this shop since I was a kid and they were in Bogota. They never try to upsell me on things I'm not asking for, or don't need. They're quick to share tips on maintenance, and I've always found them to be very polite and respectful, if not funny. I've moved a few towns further away but I will still only go to this bike shop. Not an avid cyclist, just going a few times here and there as needed for tune ups, new tires accessories, etc. read more

Great experience. Talked bike selection by telephone, I live in Manhattan, realized that I was talking to the real McCoys. Purchased bike, went to pick it up today, felt as if I was in bicycle heaven. Obar (spelling?) was super helpful. Recommend CW without reservation. Ralph X. P. read more

My husband loves the bike shop and says the staff are excellent. He loves his new bike. I plan to get him another one for his birthday.

Looked around at purchasing a bike for the first time in a long time to continue my recent weight loss/fitness journey. Researched a few places but came here because just about all of the reviews were positive. Stepping into the shop I was greeted right away although they were extremely busy. The man who spoke to me let me know he would be right with me. Needless to say the next person who approached me was the owner. He gave me suggestions on the type of bike I should buy and then let me know that once the one I liked was built they would call me back in for a fitting. I went back about a week later and walked in around 720. I was fitted. Shown how to use the machine and given tips on what to do when preparing for a ride. It meant a lot that they spent that time with me. In addition Omar fitted my new bike rack onto the back of my car securely and also showed me how to adjust it and gave me some tips on safety. By the time I left it was over an hour later. They closed at 8 and you wouldn't even know because they didn't rush at all. Actually as I was leaving the owner was riding someone's bike down the block because she had purchased it from somewhere else and they didn't fit it to her body so the owner did that for her. I will be back. To buy more accessories to show my appreciation for such great service. Yeah I got more than what I paid for... read more

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I really wanted to like this place and call my go-to bike shop for a lifetime, but with every visit I was more and more disappointed. I bought my CAAD10 there about 3 years ago and the service was great from the start. There I met the owner, and the mechanic. They really took their time to help me select a bike that would fit my purpose which it did, and felt right at home. My downfall experience started happening when I would go for some modifications on my bike. I told them I was new to bikes and they understood. As a new road bike enthusiast, I decided to modify my bike with better components. I noticed that they have no other interest in brands besides Shimano or Mavic. If I were to mention Boyd or Williams, They would immediately give you this look as to were to say, "You are dumb for thinking of going with them." They would call it cheap China made products and so on, but from hundreds of hard core riders online, they seem to say the opposite. So I tried to brush this off and not pay too much attention. Then I tried to take some weight off my bike by making it lighter adding carbon components and they would just look at you again with a gaze and say, "You don't need that stuff on your bike." Excuse me?? Last time I remembered, this was MY bike, not yours. I am bringing my bicycle in for you to WORK on and thus get paid to do it, not to tell the customer what to do and not to do. It doesn't matter if he rides competitively or not, a customer should be treated like a customer, not like one of your pals. Like I said, I really wanted to like this place and on my last visit, which was about three weeks ago, I went to get my brake calipers replaced to Shimano 6700 and a tuning if needed. He asks for my number and tells me he will call me when the brakes are in and gives me a quote of around $89.00 with installation included. I wait about a week to follow up on my order. But when I call again I find out that they never processed my order and were claiming to be waiting for my confirmation. Total cost: $220.00. At this time, I just want my bike and don't really have the time to ask for a break down. What they told me is that they would get the brakes at a low price and give me the best price. This WAS not the best price. Cables: $7.99 x2 6700 Calipers: $169.00 Labor: $25.00 Plus tax. Are you kidding me?? The brakes are listed all over the internet for $90! And I get a quote of $89.00. Something is not right here. The nail in the coffin comes in when I'm pulling my bike out of the store...one of the guys says to me condescendingly "Put some miles on that bike will ya?" ?????????????????????????????? I answer, "I will try?" This really ticked me off and I thought of calling them and telling him how I feel. I really thought the owner at least was a sincere person and professional businessman. Maybe he was in the past, but if you pay attention on how his "crew" behave with one another, and how the word professionalism is absent from this bicycle store. There should be a **SNOB ALERT** posted somewhere in the store. I love the bicycle that you sold me. Remember that it's the customer's bicycle, not yours. If the customer wants you to add different components to the bike other than Shimano or Mavic, do not look down on him/her. If you are not going to be happy rendering that service to them, I would suggest you not waste their time nor yours because the customer will sense this. And also, don't ever judge your customer on how he or she rides their bike. Remember, it's their bicycle not yours. I will not be returning to Cosmic Wheel nor referring anyone to this place anymore. You just lost a customer. read more

I dont usually write reviews but i had to this time. I bought 4 bikes from them over the years. John, the owner, is a great guy but i feel bad for him because he is now surrounded by some wisea$$ workers and techs. Ive had some problems with my hydraulic brake on my new MTB. So I called and mentioned about Burping that everyone knows. This tech either was lying or BSing with me and says he doesn't know what it was, and says to me in condescending tone, "why would u do that?". He went on and told me to bring it in. So i asked if it could be done while im there, and he says in same tone, "yea if i drop everything i was doing i can". There are many different ways to handle customers and this is not it. He could've easily said "sorry we are booked" and i wouldve had no problems. Dear John, in this business, customer service is the key. There are many other great shops in NJ. Get rid of them while you can. read more

My friend who is an avid cyclist recommended I go this shop. I'm having trouble learning how to ride with clips. She said that the people here were very patient and perhaps would let me use their trainer. I don't like to post negative reviews about small shops, but I feel that the employee didn't take me seriously. I guess it was because I told him I've been taking spin class for years and had only owned a hybrid bike for three. I've been doing some online research and thought perhaps I should get a different type of pedal that makes clipping out easier. I explained what I have on my bike and he told me it "was all in (my) head." I asked about different types of shoes. Again, it "was all in (my) head." Then I attempted to ask about practicing on the trainer, and he told me that I "just needed to learn when to brake." He added some comment about remembering that I was clipped in. (Well, duh.) I know when to brake. I may ride a hybrid in "sneakers," but I'm a strong rider. I've taken bike trips overseas and participate in charity rides. I realized that he wasn't interested in helping me at all, so I thanked him and left for REI, where they treat me like a valued customer. I got a similar answer, an explanation why and an offer to bring my bike and shoes in for a proper fitting and match. Too bad the dude at Cosmic wasn't clued in enough to pick up that I'm nervous about clipping in, or maybe he just wanted to mess with me. Hopefully this will be a non-issue with me in a month, but I will always remember the way I felt when I left Cosmic Bike tonight. read more

By far the most pleasant bike shop experience I have had to date. I'm originally from the area and now live in Manhattan and would rather make the trip to this shop for their service. These guys are extremely thorough and do not sell junk to their customers. If you need a shop give these guys a try. They stock Cannondale and Trek, you won't need to go much further for a good bike. read more

John (the owner) and Tyler were both amazing. I am so glad I went there to buy my bikes! They were helpful and were willing to discount the accessories I purchased with the bikes. They spent A LOT of time with me, fitting the bike and making sure it was adjusted perfectly for my height and comfort. They are clearly passionate about cycling and knowledgeable. I appreciated shopping in a place where everyone was so trustworthy and never tried to "sell" me on anything. To top it all off, Tyler walked three blocks to my car to help me to get the bikes in there. They are more concerned with making the customer happy than making a quick sale. This is so rare nowadays. Buy your bike here! You will be guaranteed great service and you will leave with a big smile on your face. read more

I've been to Cosmic Wheel to purchase my hybrid, and more recently, to upgrade my shifters. On both occasions, the customer service have been top notch. On my last visit, Craig made sure my brake feels perfect. Highly recommended! read more

I wish all businesses could provide the same helpful, fair, obsession to detail service that Cosmic Wheel provides! I bought a Trek 7.2 hybrid a few years ago and John the owner & his staff have tirelessly worked to made my bike completely dialed in & its picky owner very happy. I have been so impressed with the service I made sure my girlfriend & best buddy upgrade their rides at Cosmic Wheel. I don't always say this, but I'm happy to report they get my highest rating. read more

Super helpful crew that works here. I brought my baby (6 speed Schwinn beach cruiser) in to fill her tires and adjust her chain and they did that for free. Also, people rushed to hold the door for me when I came in and out with her. I had already struggled with the damn thing in and out of the car so that was nice of them. There was a good amount of people here getting their bikes worked on so I would maybe call ahead to make an appointment. They also sell clothing and bike accessories. First class bike store! read more

I was looking around areas near Fort Lee to purchase a hybrid bike for recreation riding and fitness. I looked at a bunch of places near here and I see 5 star ratings from 11 reviewers. I'm thinking a shop that has 5 star ratings can't possibly be true and I had to go in for myself to check it out if it was true. I went their last Monday to take a quick peek after work to see what bikes they had. Mike was the one who came and provided me with information on bike that would best fit me and no pressure in purchasing it. He offer me to come back in suitable clothing to take the bike out for a spin. I wasn't able to come back that day but I came back today to check out the bikes that I would like. This time the owner John came and assisted and educated me on differences between each bike. He took his time in helping me find a bike that would best suit me. After an hour and a half I decided on the Quick 4 after taking the Quick 5 for a spin. I also bought the bicycle rack for my car and John helped and explained to me how to install it on my suv. This place has great customer service and that is what business is all about in keeping long term clients coming back. Will be bringing my girlfriend back to get her bike here. If you don't believe me come and check it out for yourself. read more

I walked into the store yesterday for the first time and was super pleased with everything. The owner and his employee were super helpful and made sure I was happy before leaving with my cycling shoes. I will definitely be back in soon. I'll be sure to recommend this shop to anyone that needs a bike store in the area. Thanks again for an awesome experience! read more

Can't tell ya how many times I've been in Cosmic for one thing or the other. I always come out smarter than when I walked in.I've never actually bought a bike there but I didn't have to I've always got top notch service even from Mu-Shin. John ,Craig and company Know their stuff and whether you like to roll your own like me or just need help these guys can do it all without trying to pick your pockets. You get treated the same whether your buying an end cap or a bike. read more

I'm real glad I gave this place a try. Outstanding service and everyone I've dealt with is absolutely professional. This is now my go to place. read more

I went in to have my Olmo custom bike worked on. The bike was in a serious crash and I wanted to make sure that it was repaired correctly. They replaced the neck, head set, handle bars and gave it a major tune up! Since, I was returning to riding cycling and quite out of shape, they made sure the bike would be positioned in a less aggressive angle. The cost was extremely reasonable and I am glad they did a wonderful job on the bike! I just went into the shop today because my rear bike caliper was locking, there was play in the bottom bracket and the front derailleur was not responding well. The shop took me immediately and I was able to road test it to my satisfaction. John even made sure my cleats and seat were positioned correctly before I left! What I really like about the shop is they are very knowledgeable and the customer is King. John is sincere and honest. If they don't sell the parts you want in the shop it is because they are not up to their standards. read more

This place rocks. I have gone there a few times and they always help no matter how busy. They are helpful and knowledgeable and did a great job on my bike. I won't go anywhere else. Fantastic bike shop. read more

Amazing bike shop!!! Phenomenal customer service. I keep coming back to John, Craig and the crew because they care so much about their customers finding the perfect bike and they do an outstanding job on fittings. Great prices as well. I have yet to find a bike store with lower prices. read more

My go-to bike shop for the past 6 years. Just had my 18-year old Cannondale F500 completely overhauled by John and the guys, and I couldn't be happier. The bike rides and feels brand new. They are passionate about what they do, and it shows in the work. Highly recommend! read more

Craig and the staff are super helpful! This is the aplace to be for all cyclist. U can never be wrong coming to this Store. Great Job. Will be coming back for more! read more

Best bike shop in NJ. They are so helpful and do not guide you to the wrong bike for your money. John really knows his profession.

To call The Cosmic Wheel anything short of phenomenally outstanding in a mega-altruistic and supremely helpful manner is doing the community of bicycles and bicycle riders a disservice the the world over. I'd like to begin with the owner, John Russo, a man who has the heart of a lion. As courageous as John is, he somehow manages to capture the kindness and sensitivity of a new mother only moments after childbirth. John knows what you need. John knows before you do. Nonetheless, he hears you out and weighs your concerns for the best possible fit for you, not as a cyclist, but as a human being. As a fellow walker of this earth. John doesn't do what he does for any other reason than his basic, root belief that there is a perfect bicycle for everyone and it is his job to find each rider that perfect bike. Will he up-sell you? No. Certainly not. How about a down-sell - everyone loves to save money, after all? There's no need. John's patented (I think) system of sales enables him to give each person the BEST possible deal around on the BEST bike for them! Incredible? I think so. And so do all of the other cyclists - be they recreational, competitive or merely exercise-enthusiasts - I've spoken with. The word is out, kids: The Cosmic Wheel is the place to be. The shop wouldn't be there without John, and neither would the employees, for that matter. Michael Zak is the man who tinkers with the bikes while John pampers each and every man, woman, child and dog who crosses the threshold into The Cosmic Wheel's marvelously magical land of rainbows and happiness. What Michael probably didn't tell you, is that his body is both a temple and a canvas. A temple which he treats with the care one expects to be given to a family heirloom - a vase passed down from generation to generation, traced all the way back to Cleopatra. A canvas for the artists who have designed training wheels to keep him upright during the worst of his pain and suffering. That's right - Michael Zak suffers through the nitty gritty, the muck and the mire, the worst of what The Garden State's competitive youth have to offer. He is Michael Zak, bike racer extraordinaire. Zak's been beat down, kept down, wrung out, hung out, brought down, knocked down, stomped on and crushed on his way to category 2 stardom racing first for the shop's team, Team Cosmic, and most lately for Blue Ribbon racing. All that Michael has learned while down in the mines, he has taken to heart and gladly (not to mention willingly) passes it on to all those who ask, and even some of those who don't. Most recently, a new member of the Cosmic team of tinkerers is Chris who has long hair and enjoys Welch's, from what I witnessed today. He seems to be made of the Right Stuff and sure knows a thing or two about long hair, spoke-wrenched keychains and BMX bikes. Having spent many a day down at "The Shop", allow me to vouch for THE COSMIC WHEEL as the best place around. Not sure what to do with your day? Head on down to the shop for a Clif bar and some water. Not sure what's on TV that's good? Head on down to the shop and listen to John's witty banter as you gaze longingly at the new Cannondale Mike's building up. Just want to look at some mean race bikes? You guessed it - head on over to The Cosmic Wheel Bicycles for the latest and greatest and the last word in racing bicycles. Less than 2 months ago, The Cosmic Wheel built up a bike that weighed 11 pounds. ELEVEN POUNDS. I know. I wouldn't have believed it either, had I not seen the scale with mine own two eyes. Which reminds me - curious about what your bike weighs? Head on over to The Cosmic Wheel to tip the scales and see how low you can get! Want to try and reach 11 pounds? Just hop on over to The Cosmic Wheel and see what kind of upgrades that can hook you up with! If there were 10 stars, I wouldn't have awarded The Cosmic Wheel with 5 stars. I would have given them 10. And not because they deserve 10, oh no. They deserve 100. But in this case, there were only 10 stars. If there were 100...well, you guessed it. As The Cannibal, Eddie Merckx, once said, "Don't buy upgrades, ride up grades!" While that may hold true in terms of getting stronger, The Cannibal didn't exactly ride a Target Special. Get your legs spinning at The Cosmic Wheel today! read more