I took my car to Victory Lane for an oil change this afternoon. I will admit that I did not ask…read morethem about the price before they started. I waited in line for about 20 minutes, which wasn't too bad, but had to wait in my car because the waiting room was locked. The oil change itself also took about 20 minutes. The last 5 minutes was because only one technician knew how to use the computer to charge the customers. Imagine my shock at finding out that a simple, no-frills oil change cost $117 plus tax! I was left with little recourse since the work had already been done and I did not ask in advance, but I will not be returning. Car dealerships charge less than that!

From the owner: We specialize in fast hassle free oil changes. Here at Victory Lane, we will have you in and out as…read morequickly and efficiently as possible.

Highly recommend this business! I was traveling across the country in a rental and noticed it was…read moreleaking a lot of oil. As there were no rental places open when this happened, I stopped by this service station to figure out what the issue was. A group of folks spent about 10 minutes checking it out for me and figured out it was an incorrectly installed oil filter. They were able to replace and get me back on the road quickly so I could finish my journey. Shout out to Devon for recommending that I take a video of the bad filter and for his friendly and professional attitude! Thank you all so much for helping me out!!!

This is more of a critique of the owner and not the team. But that being said, this most event…read morevisit was not great. I go to Valvoline basically religiously for my oil changes so I'm used to their operating methods. I travel all over so this was my first trip to this location. 1. After I had my service I was told they don't accept the company coupons. I had just gotten a coupon in the mail the week prior for $25 off my oil change. They wouldn't accept it. So now I'm there with my service completed and I have to pay full price. 2. The guys took FOREVER to get us in and done (50min just waiting to pull in). I realized after I got in why, they tried to offer me NO JOKE... 5 different additional services and this was adding much more time to the flow of people who just want to pop in for a quick oil change. I get that you're trying to offer more services and all that but you're not an automotive repair shop and that's why people go through a quick oil change place like this... so you can get in and out without it being 90min ordeal. I will continue to go to Valvoline but definitely not this location

I have always found them to be trustworthy and to do exactly what they promised when servicing and…read moremaking repairs to my cars

I had my car cleaned asking for #3 service starting at 119. I live alone and have no one else in…read moremy cart so I chose time simplest cleaning. After it was booked and my car was there they said because my interior was light (? some black and some tan interior) they ended up charging me more than what the most expensive cleaning started at which included upholstery cleaning. The car was already there by the time they quoted me the price so I said OK. Get a price first before leaving it. Then also the USB drive in my entertainment system with 20 years of music on it disappeared. I called and they said they would call me back shortly. No Call. It was mostly clean but I will think twice about going back there. If there is another option I will take it.

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

Honest dependable service at prices well below dealers. I've had maintenance and brakes doneread more

Don't go there they did damage to my vehicle and said it was brought there like that they are…read moreincompetent people

My neighbor recommended this location to me based on their reliability, work ethic, price point and…read morecustomer service interaction. I needed to locate two empty oil drums. And, after calling numerous other locations with no luck and rude staff, I called Midas. Amber answered the phone, with nothing more than hospitality in her voice. I asked her about the empty oil drums, and she asked me to hold. I waited less than 20 seconds before she returned with a response. I was told they did have a couple, and was offered them free of charge. Unlike a few other places that want anywhere from $10-30 per drum. When I arrived to pick up the drums, I was greeted immediately. That was a wonderful first impression. I was asked to back up to a bay and the drums were brought out. The gentleman loaded the drums in the back of the truck for me, and wished me a good day. Now, that may not sound like much to some, but as someone who still remembers how customer service standards used to be, I appreciated the hell out of this location. They have a firm grasp on what it takes to stay in business: The customer. I will not even bother with another location for my vehicle needs. This very small interaction with the team members here told me everything I need to know about their business practices. It's absolutely absurd to me that more places don't adopt the Midas way of doing business.

Honest technicians and manager!…read more I am a car enthusiast and have been around the block and know a service center or two. I brought my vehicle here for a third opinion because the two I received earlier at other places were polar opposites. I dont know the name of the manager at this place but he is simply awesome - knowledgeable and honest. What more can you ask for!! They fixed my issue and charged me only part of the amount because it was not fixed completely right the first time. Just sitting in the waiting area and watching the manager deal with the customers and giving them honest feedback and guidance is a testament to why this place is always so busy! Keep up the awesomeness..you have a loyal customer.

Great communication while car was being repaired. They explained the issue and provided options…read more They did excellent work.

My daughter brought her car into the garage for a muffler issue. She made an appointment for the…read moremorning, and they had her in and out in just an hour. Quick professional service, will definatley be bringing the car back for some routine maint. that needs to be performed. Finally, we found a mechanic in Winchester, that is honest, and upfront. Such a rare find these days. Highly recommend Tony's, and thank you for helping my daughter get her car back on the road.

Chris is great!! Very good service! Great price and honest work! Fast and no wait! Very clean Clean…read morefacilities

NTB is amazing! The service team always gets me in to work on my vehicle. They always have great…read morecustomer service and always has an answer for any questions I may have. Very comfortable waiting area and the service manager checks in and asks if you would like coffee. Excellent customer service!!!

Got in and got out quickly. Charges $135 for an oil change, and tire rotation but failed to reset…read morethe oil life and put in the appointment sticker. Will not be back. Tired of lazy people expecting a paycheck and not completing the job.

What a bunch of crooks!! I received a coupon for a 30% off oil change and I received the bill I…read moreasked about the coupon and they they did use it for the cost of the oil which was a savings of about 4 dollars, they even charged for labor cost and a oil plug so a typical oil change normally about 50 to 60 dollars cost me twice at 108 dollars.

I would feel more comfortable learning how to fix my own vehicles based on YouTube reviews than I…read morewould ever going back to this place. I was rushed for time and needing an oil change before heading out on a 6 hour road trip to pick up a horse the next day. My dad offered to take my truck somewhere for me while I was at work, and Trinity was able to fit it in. I knew the truck needed a new fuel filter in the near future which they said they could go ahead and replace, but when they tried it wouldn't fit. My dad was told "It's the right one but a different style" or something of that nature so they put the old one back in. No, what actually happened is somewhere during this visit, someone broke the cap on my fuel filter and didn't bother to say anything. Fast forward to the next day, I am in Pennsylvania hauling 7,000 pounds behind me and begin to smell diesel. My dad said they spilled a bunch messing with the filter so I didn't think much of it until the truck starts smoking and I realize I'm getting about 5 miles to the gallon. Diesel was spewing all over my engine from the broken fuel filter cap. I am very lucky the truck did not blow up on the highway. Do you have any idea how expensive it is to have a truck, steel trailer, and horse transported 3 hours home on a minutes notice? I know this is a Christian establishment so maybe they at least said a prayer for me and for that I am very thankful, but I'm pretty sure the Lord also encourages honesty and I experienced none of that. This is the same place that a while back tried charging me $500 for a new timing belt because "mine was torn". Sorry guys, that car has a timing chain, which is fully intact, and to my knowledge chains don't "tear".

Fast! This place is like the other drive up oil change places on steroids...I barely have time to…read moresit down and my car is done. The staff is friendly and they never try to push me into extra services. That is not to say they will not tell me if they notice something, they just respect no as an answer and move on. I don't foresee taking my vehicle anywhere else for an oil change as long as this place is still in business.