This is more of a critique of the owner and not the team. But that being said, this most event…read morevisit was not great. I go to Valvoline basically religiously for my oil changes so I'm used to their operating methods. I travel all over so this was my first trip to this location. 1. After I had my service I was told they don't accept the company coupons. I had just gotten a coupon in the mail the week prior for $25 off my oil change. They wouldn't accept it. So now I'm there with my service completed and I have to pay full price. 2. The guys took FOREVER to get us in and done (50min just waiting to pull in). I realized after I got in why, they tried to offer me NO JOKE... 5 different additional services and this was adding much more time to the flow of people who just want to pop in for a quick oil change. I get that you're trying to offer more services and all that but you're not an automotive repair shop and that's why people go through a quick oil change place like this... so you can get in and out without it being 90min ordeal. I will continue to go to Valvoline but definitely not this location

Called the number and the representative gave miss-information. Said no Vavolinae's do VA state…read moreinspections. I know that is not correct went all the time in Fairfax. Total idiots go elsewhere.

We have all 3 of our cars enrolled in the "wash club." My husband is a bit more high maintenance on…read morewhat he likes, so he purchased the highest package. I don't mind not receiving the presoak, so I opted in for the $20 deal for the other two vehicles. We go at least once a week while out running errands. Sometimes the wash is packed, and sometimes we get right in. Either way, our car is always clean when we leave. And, while I appreciate the free vacuum upgrade, I do wish they'd have them checked more frequently for suction. There just doesn't seem to be enough power to do a really good job on the interior. But, I still use the air and the cleaner for the hard surfaces. Both function properly at all times for me. Personally, I'll keep using this place. It's a good value for the wash. I change my own oil, and detail my own interior, so I don't require those other services. The employees we've spoken to have all been very friendly, and quite willing to help with any known issues. 5 stars, for sure.

I have always found them to be trustworthy and to do exactly what they promised when servicing and…read moremaking repairs to my cars

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

Honest dependable service at prices well below dealers. I've had maintenance and brakes doneread more

Don't go there they did damage to my vehicle and said it was brought there like that they are…read moreincompetent people

Great communication while car was being repaired. They explained the issue and provided options…read more They did excellent work.

Tony's Import Repair is by far the best Audi mechanic shop that I have ever had. I have an Audi A4…read moreB6 with ~210,000 miles and I have been working with them for almost 20 years. While I like working on my car, there are things I cannot do. Their work is impeccable, their charges are reasonable and, most importantly, they are trustworthy. I highly recommend them for all your foreign car needs. First class.

VA store on Faraday Dr Fantastic experience- helpful and…read morehonest. My go to store. The staff we're very professional and friendly. I would recommend this store

Chris is great!! Very good service! Great price and honest work! Fast and no wait! Very clean Clean…read morefacilities

Got in and got out quickly. Charges $135 for an oil change, and tire rotation but failed to reset…read morethe oil life and put in the appointment sticker. Will not be back. Tired of lazy people expecting a paycheck and not completing the job.

What a bunch of crooks!! I received a coupon for a 30% off oil change and I received the bill I…read moreasked about the coupon and they they did use it for the cost of the oil which was a savings of about 4 dollars, they even charged for labor cost and a oil plug so a typical oil change normally about 50 to 60 dollars cost me twice at 108 dollars.

I would feel more comfortable learning how to fix my own vehicles based on YouTube reviews than I…read morewould ever going back to this place. I was rushed for time and needing an oil change before heading out on a 6 hour road trip to pick up a horse the next day. My dad offered to take my truck somewhere for me while I was at work, and Trinity was able to fit it in. I knew the truck needed a new fuel filter in the near future which they said they could go ahead and replace, but when they tried it wouldn't fit. My dad was told "It's the right one but a different style" or something of that nature so they put the old one back in. No, what actually happened is somewhere during this visit, someone broke the cap on my fuel filter and didn't bother to say anything. Fast forward to the next day, I am in Pennsylvania hauling 7,000 pounds behind me and begin to smell diesel. My dad said they spilled a bunch messing with the filter so I didn't think much of it until the truck starts smoking and I realize I'm getting about 5 miles to the gallon. Diesel was spewing all over my engine from the broken fuel filter cap. I am very lucky the truck did not blow up on the highway. Do you have any idea how expensive it is to have a truck, steel trailer, and horse transported 3 hours home on a minutes notice? I know this is a Christian establishment so maybe they at least said a prayer for me and for that I am very thankful, but I'm pretty sure the Lord also encourages honesty and I experienced none of that. This is the same place that a while back tried charging me $500 for a new timing belt because "mine was torn". Sorry guys, that car has a timing chain, which is fully intact, and to my knowledge chains don't "tear".

Fast! This place is like the other drive up oil change places on steroids...I barely have time to…read moresit down and my car is done. The staff is friendly and they never try to push me into extra services. That is not to say they will not tell me if they notice something, they just respect no as an answer and move on. I don't foresee taking my vehicle anywhere else for an oil change as long as this place is still in business.