Pain at the Gas Despite what a lot of non-believers might think, Costco gas is fantastic, and I've never had an issue with it. In fact, my 240k-mile Subaru has been run almost exclusively on Costco gas thanks to the proximity of my work to a Costco Gas Station. Their gas is rated Top Tier™, and that isn't a meaningless proclamation, as TT means a higher quality of gas. Even Consumer Reports agrees: https://www.consumerreports.org/cars/fuel-economy-efficiency/top-tier-gasoline-worth-the-extra-price-a7682471234/ The Good: * Costco gas is almost always the cheapest in the area regardless of where you live. They intentionally run it at 20-30¢/gal cheaper than the market average because they use it as a loss leader. * One of the few Costco gas locations that carries diesel. * 5% cash back on the Costco Citi card is kind of hot, especially considering our gas prices as of late. The Meh: * No amenities here like paper towels and window washing equipment. Hell, you're lucky they even have garbage cans! * Members Only. But I mean honestly, does anyone in The Bay *not* have a Costco membership??? The Ugly: * The Santa Cruz station is priced 50¢/gal higher than San José gas stations. I guess that's the schlepping the petrol down the hill tax. Conclusion: Inexpensive, high-quality gas. Not much more one can ask for. read more

Costco Gas - Check hours and prices via the Costco app - Gas Stations Near Me - Santa Cruz, California

Quality/Quantity - Good to see crime is lower here with less things locked up. Also noticed that Costco last week changed from Pepsi to Coke, see pictures. Bought a bunch of stuff I do NOT need. Looks like an $8 theme today, lol. See pictures. As this is a late review, I just left the Carson City, NV Costco and they have not started marking down their stuff yet. But you already know that because you are following :) Decent selection of micro brews, but not really local, so I skipped. Atmosphere - Overall consistent. Nothing too different that stood out. They have most, if not all the departments - Tire, food court, gas station, pharmacy, optical, hearing aids, etc. I should have checked their gas prices... Service - Self service. Price - Reasonable, inexpensive. But I always end up buying stuff I do NOT need..... So for me it was a little wasteful. Owner Comment - Congrats on your success at this location since 1994. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

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We found one last jacket and my mom was actually cold walking around. So she put it on to try. Funny thing she likes it so with no price I ask and it was their last one and was under $3.00. What a deal and she was happy. Thanks as always. read more

Costco Gas - Also great prices. - Gas Stations Near Me - Santa Cruz, California

One employee threatened to have me escorted out of the store after I made a return using a family members membership. I was publicly embarrassed and humiliated. I still think about this experience when I'm laying in bed 3 years later. So I'm writing this review. read more

I blew out a tire due to my own stupidity and decided to check the tire prices at Costco. Their prices were lower than other tire retailers in the area and they do not charge for installation. Since I have an all-wheel-drive car and my tires were very worn I needed to buy four tires. They weren't able to take my car that day because it was late in the day and they already gad a full schedule. I made an appointment for the next day. They took my car in on time and had all four tires changed in an hour. I was very happy with the employees who were knowledgeable and helpful and I was very happy with the price and service in general. read more

Horrible car tire service. They said they would call us when the car was done, they did NOT call us. We had to check inside after an hour and 45 minutes. When we came in they were like "ok you're all set" so if we were all set then why didn't we get a call? I hope I never have the displeasure of getting serviced here again. read more

Hayden gave me no issues by assisting to pick up heavy objects in my basket and place them in my car, it sucks to have rheumatoid arthritis... and it sure helps when there is quality service available. Tyler gave me a pleasant smile at the cash register, which felt really good inside however, the cashier only gave a mean non-responsive look and turned away as I smiled at her , which made my momentary shopping experience very unpleasant... it really makes a difference when quality service gives a smile, a respectable response, and assistance for those of us who may need extra help from time to time.... PS.... Please tell the other shoppers to stay back behind my wallet when I am paying for their lack of inpatient is annoying and disrespectful to my privacy.... Due to their impatience in line.'!!!! That invariably really pisses me off. Thank you MIA C. read more

We love the local Costco. Who doesn't? They have great prices and great items. What's not to love? We have been using the Costco same day delivery service the past year and have to give it a review. It can be found on the Costco website by selecting Same Day. ( the prices are better on their same day service over Instacart). The delivery people are reliable and helpful. We always get our order way before the estimated time. Very seldom do we not get exactly what we wanted on our order. It's so fantastic to get your Costco order delivered to your door! read more

Costco Gas - Costco Same Day Delivery - Gas Stations Near Me - Santa Cruz, California

What can I say it's Costco. The items are very organized, and the prices are reasonable. This Costco is very clean which makes shopping easier. The workers are very friendly and will help you with anything you need. A nice Costco to stop by if ever in Santa Cruz and have a membership. read more

Excellent Service from Nathan at Costco Tire Center in Santa Cruz. I had the best experience at the Costco Tire Center in Santa Cruz, all thanks to Nathan! From the moment I arrived, he was incredibly nice, patient, and helpful. Dealing with tire issues can be stressful, but Nathan made the entire process smooth and easy. I felt so bad because there was a long line and he still was so kind. He took the time to explain my options, answered all my questions without rushing me, and made sure I felt confident in my decision. Even though the shop was busy, he remained calm, professional, and friendly--truly a standout in customer service! If you need tire service at Costco, I highly recommend asking for Nathan. His kindness and expertise turned what could have been a frustrating experience into a genuinely pleasant one. Five stars all the way! read more

Well it's Costco. What more to say. It's a pretty good size one considering Santa Cruz seems to always get the mini version of everything. You'll find all your Costco needs here. Well run and everyone is friendly. Parking is sort of a nightmare during high times but that's also pretty typical of Costco especially since it's the only one in the county! Self check out is great and I use it every time I go. read more

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This is a great Costco! Everyone is very friendly, and helpful. I purchased a large item, and as I was checking out at the door, they asked me if I needed help. When I pulled my car around they loaded it in the car, and took the flatbed cart away for me! Awesome service! read more

Fuck this Costco they charge me $.50 for a cup for my soda should've been told in advance read more

Costco Gas - Fuck Sanna Cruz Costco in their cup charge hotdog supposed to be $1.50 not $1.75 - Gas Stations Near Me - Santa Cruz, California

Unfortunately, my experience with this location has been very unprofessional. Customer service is horrible. Staff members treat you like a Number and overall the managers can't even have a real conversation with you. If I could, I would give a zero stars to this location. read more

My cashier and everybody throughout the store was super sweet. Even the person taking people in to Costco polite, and courteous.. the food court employees were nice.. I almost forgot why I stopped going to the Santa Cruz Costco because of unpleasant experiences before.. right when I was leaving 6:15pm the employee on the right side with her hair in a ponytail look like curly hair her name might've been Angie or Angela. I didn't really look after she gave me a snarl. I said thank you and she just poked her nose up to the sky like she was too important.. then I'm passing to see if I could see her name tag cause I'm definitely writing a review. She was flirting with some single guy exiting Costco. I'm like dang I couldn't even get a smile or thank u, have a nice night nothing customer service dialogue.. read more

I've used this Costco regularly since it opened in (I think) 1994. I buy mechanical, electrical, electronic, hiking & camping gear, books, household stuff, always-fresh food, contact lenses (& exams), prescriptions, booze, oil, tires, gas, etc. [POSITIVE]: -- employee morale high, very helpful & paid better than most. -- refund policy incredibly generous & uncomplicated. -- commendable recycling efforts. -- parking spaces wide & numerous. -- carts clean & well maintained. -- generous free samples (sometimes leading to new food). -- free tire pressure gauge & pumps in parking lot (that actually work). -- self checkout option. -- no bait-&-switch tricks (unlike the local Sayfwayy). [NEGATIVE]: -- parking lot partially on a slight incline, no big deal, just watch your cart. -- high entrance (& inside) doors/portals waste energy (for cooling & heating). Costco -- consider putting some kind of curtains across the tops. -- woke advertising (most but not all is beyond Costco's control). read more

Yet another unsuccessful trip to the Costco gas station for different cards were declined I can't remember all the different error messages it was giving me but it does this all the time. The instructions are very vague and there's about five different slots to put a card in very confusing. I'm pretty sure they don't accept MasterCard but I tried my Visa and American Express and neither one worked. So far this gas station has lost several hundred dollars of my business because their card readers do not work. read more

One of the better gas stations in the area. These pumps are relatively new and there are three rows of pumps per lane which is MUST needed during the weekend traffic. This gas station can even back up with a line of cars during the week. Prices tend to me on the lower end compared to other stations in the area which is nice. Although, you're saving an average of 5 cents person gallon so it's likely not worth it to go out of your way to get here, unless you're in the area already. read more

Costco Gas - Costco gas. 5.99 on 6/10/22 - Gas Stations Near Me - Santa Cruz, California

we were visiting from Boston for sons graduation. Realized sons car tires were bald, so went to Costco Cruz, We met Lewis in automotive, he went over applicable tires in stock, Lewis said they were booked up that day but somehow managed to fit us in, Outstanding service, Thank you Lewis it was also pleasant working with you, good job! read more

"Lisa" at the Returns desk horrible customer service. Rude, unprofessional, and disrespectful.

As an avid Costco shopper for many years this is my absolute favorite Costco of all time. Such friendly and attentive staff. Many times with Costco it's so busy and many of the workers ignore you, but not Costco in Santa Cruz. Always have had friendly and so helpful interactions . 100000% would choose this Costco over any other! read more

Great prices & monthly sales on selected items. Good customer service & value overall! Oh did I mention the great gas prices, I bring all my cars to Costco to fill up read more

This location not as crazy as other locations. Pharmacy is terrible though. Never seem to pick up the phone so never know if anything is ready. When they say it will be ready it isn't. Staff is rude and unhelpful. It is Costco so the prices are better guess that is why they don't have much emphasis on customer service. read more

I was at the Costco tire center in Santa Cruz, CA for an 11:45am appointment on Saturday aug. 31, 2024. After waiting just about 3 hours (was supposed to be 60-90min), I go in and ask about my car exactly 2:37pm. He said my car was already done and someone "should have called me". Nobody called me. When I got my paperwork it is printed on the top: time in 12pm, time out 2:02pm. So they were done with the car AND paperwork 35min before I walked in to ask about it? Why did nobody contact me? Seems like a management problem. I am going to contact corporate on Monday. Never again getting tires at Costco. read more

Costco Gas - Gas Stations Near Me - Santa Cruz, California

Special thanks to Aaron, who was sweating it up moving grocery carts. He kindly stopped and helped me load my cases of water into my car

Costco is no longer a good deal. Inflation has not stopped there at all. Every time I go in there they have jacked the price is higher. Yet the company's earnings is sky rocking. Their prices are ridiculous. read more

This is just on their gas station. Pretty busy for a Sunday afternoon. There are two ways to get in, thru the parking lot or from the street. The gas pump lines are long enough to pump gas from either side of your car. Easy to deal with and gets you in and out. Be sure to have your Costco card and credit card ready when you pull up. Review #16 of 100 for 2022. read more

I have never been to the Santa Cruz Costco but I like going to different Costco's in different areas. They always have cool unique items to the area in which they serve. This particular Costco had an array of surfboards and out door equipment!! I'm not too sure if it was seasonal, but I know the Santa Clara in San Jose Costco's I've been to don't have some of the paddle boards and surfboards that this Santa Cruz Costco had. This Costco also had a pretty decent size organic section which I love going and shopping in! I never actually found the gas station, but we drove in got a couple items and left quickly to the beach before all the weekend people arrived. Lol read more

This costco is extremely disorganized, has a terrible selection of items, and is hot and humid. Went to buy a case of Starbucks mocha frappes from this store and they were spoiled, chunky, and had large mold pieces at the bottom. I would not reccomend purchasing from this costco unless you want to risk your quality of food and health due to the poor storage of food items. read more

I have never been more unsatisfied with the service at any Costco chain. The cashier who atttended us, Krystal (with a K), was so rude and disrespectful in her service and communication. Please don't work in customer service if you're not going to be nice to people. Krystal have a great rest of your shift and a wonderful spring. read more

Great place...I mean it's Costco what do you expect but the best! I love the flowers and protein shakes and of course everything else too! read more

Costco Gas - Flowers - Gas Stations Near Me - Santa Cruz, California

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First off, I have to say that I'm really surprised that noone made a Yelp page for this Costco Gas station. I don't know if it is because it is new, or if everyone simply added their gas station review onto the Yelp page for the Costco warehouse right next door. On my way home from a job out in Watsonville tonight, I realized that I was going to be passing Santa Cruz while going down Hwy 17, and there was a Costco Gas station right in Santa Cruz. Perfectly convenient detour here I come! This particular gas station is rather confusing to locate because unlike other Costco gas stations, it is not actually on the same lot as the warehouse. Instead, it is across the street on the corner of Sylvania Ave and Harvey West Blvd. Also unlike other gas stations I've been to, this Costco gas station also offers diesel at every pump. Convenient for those that need to fill up on something other than unleaded gasoline. And while there is unfortunately no indicator lights at this particular station showing cars waiting in queue what pumps are free and available for pumping, there wasn't huge lines when I arrived around 7pm tonight. Overall, a clean, well-maintained, brightly lit and convenient gas station if you happen to be stopping by or are shopping at the nearby Costco. In addition, I found the gas here to be cheaper than the Costco gas locations in the Bay Area with Premium gas at $4.059/gallon (as of 10/18/19). read more

There is a strong homeless presence surrounding the entire warehouse property. Lots of people from the encampments cruise the parking lot on bikes and on foot. Make sure you don't leave anything visible in your car. read more

Worse fucken service.. I try seeing if I could get a replacement for a tv I have a 5yr warranty on and they were no help. the lady who help didn't greet us just walked away and gave us a number... for a 130 membership I would think I would get better service... this is the worst costco in all of the county. read more

Got gas from here while we were in Santa Cruz, also had to use the restroom as a pit stop, good thing we were members.

Ordered and paid for a refrigerator on-line, on 1/07/2023. No problem. Ordering and paying for the appliance went smoothly Was informed that there might be a delay in scheduling delivery. Tracked the product from Hayward to Stockton... it was on its way! Scheduled delivery for 01/27/2013. Was informed that we would receive a call the night before, giving us a two-hour window during which delivery would occur. Night before ... I received an email letting me know that the item was out of stock, and the order had been canceled! What was I tracking? Did Costco not know that the item was out of stock prior to the night before the scheduled delivery? Called customer service the next morning... The rep was apologetic... but confirmed that the order had been canceled. I had to ask about the refund. Not happy with Costco. Ordered a similar fridge from a competitor. read more

Don't know which station or brand is the 2nd best, BUT COSTCO GAS is number 1-- price, value, reliability and anything else you can name. Nice people too!! read more

95-ish % of the time, Costco has the best gas prices in town. Unless you get there during peak times, (you can do a Google search for "Costco Santa Cruz" & check the busy rating) I rarely have to wait for gas. Furthermore, I LOVE the digital signage showing open spaces. I do get a good chuckle when people are waiting in line yet there are open spaces, oh well, their wait is my gain! When I have interacted with the staff member they have there, it has always been pleasant. They have always been helpful. Costco is my go-to for gas here in town. Compared to other Costco Gasoline locations in the area, this one tends to be the one I can get in and out of in the least amount of time. read more

Costco gasoline is the A+ of American gasoline. This gas exists on a plane above and beyond all other gasoline. The wait is always worth it. So grab a hot dog and sit down and enjoyyy the ride ;) come and get it boys! read more

What's going on today 15 August 2020 I purchased gasoline at Santa Cruz CA. The price for cheap gas was $2.93. I can as cheap or cheaper gas all over Santa Cruz and Watsonville. Probably a month or so ago the price of the cheap gas at Costco was 30 to 50 cents per gallon most gas stations in Santa Cruz. So what's going on??? read more