This is a bottom of the barrel facility/business that hasn't been updated in decades. In my view…read moreit's only a hearing aid dispensary that is only in existence to sell you hearing aids. One should always go to an Audiologist first. on the card, it says hearing aid dispenser. Anyone can do this with 3-6 weeks if training by taking a pretty simple test. Also the lady Christina seems to be hating life, not very pleasant at all giving off a very negative attitude.

I had a great experience with Amplex. The staff is wonderful and helped me from the hearing test to…read moregetting the best hearing aids for me. Thank you. I highly recommend them. Sandra J

My transition to wearing Hearing Aids has been made so smooth by Betty and her Staff! When I was…read morefaced with buying Hearing Aids for the first time, I did not realize that one does not just buy them and walk out. Betty takes you through the entire process. Selection, fitting, learning to use them successfully, and long-term evaluation to ensure a perfect experience. Avalon is my Hearing Care Provider. Always.

Betty and Angel are the best Hearing Aid Experience that I have had…read more Thank you very much.

I appreciate the calm, kind, patient attention from both the receptionist and Rebecca the hearing…read moreaid specialist. Her assessment matched the Kaiser Permanente audiologist evaluation. It is easier to get appointment at this hearing Life Center and it looks like it is easier to get appointments for any ongoing needs. Paying interest free for 36 months makes it easier. Rebecca selected hearing aids that match my skin and hair color, are comfortable and the right amount of technology for my life.

Weeks prior, we received multiple notices reminding us of our appointment and repeated messages to…read morecomplete the pre-appointment questionnaire, which we did. Drove an hour to this location (Roseville, CA) through major road construction to find out my 97 year old mother, who has worn hearing aids for many years, had some fresh earwax in the outer canal of one of her ears prohibiting the administration of their hearing test. We were instructed to go to a drugstore and purchase ear wax remover and return in 3 weeks for the hearing test. Apparently, they can't clean ears. Given that her ears were just cleaned by an ENT the previous week, I am suspect of this business. We were there less than 5 minutes. The ??audiologist?? at this location was substituting for the regular person who was on vacation. I declined scheduling another appointment in three weeks, blocked their business phone as spam, and unsubscribed. My next destination Costco-- I do not recommend HearingLife under any circumstances.

just went in for an ear cleaning, clean office and friendly staff. Well worth the visit. Highly…read morerecommended! I tried debrox for a week with no results. Doctor took it out in under 5 mins!

Great care, they follow best practices in hearing aid fitting. Megan is a great front office person…read morewho treats all with dignity and respect.

Great service. Worked with Kyle who was extremely helpful. he will guide you through the entire…read moreexam smoothly!

Outstanding experience. I have gotten hearing aids before and from a very good provider Costco was…read moresignificantly better starting off the price was about half of what I paid for my previous hearing aids and they're very high-tech and the insurance policy that I had to pay separately for previously comes included with the Costco hearing aid so there about $3000 less out the door than my previous set. The hearing aid exam they had there was good. I've had multiple hearing tests at several different places including Sacramento State and UC Davis. All of them have been similar exams. Costco's hearing aids are absolutely top-notch,you can get an appointment easily,there's no co-pay on the regular visits and they will go so far as to give you loaner hearing aids if they can when you have a repair pending. Most (if not all) of other providers of hearing aids get kickbacks; Costco doesn't. The price is the price. Highly, highly, highly, recommend Costco. Also a shout out to Kyle who was the person who helped me and he was fantastic.

Very receptive to your needs. Always prompt response from his office. He is professional and…read morecourteous.

Hmm, well I've posted a review a few weeks ago with lots of details, so hope it took as the at…read morereview still stands. They are amazing, kind and professional. Highly recommend them for all your hearing needs.

I had a great experience during my sleep study. The lady checking me in (didn't catch her name) was…read morevery kind and helpful. The staff was friendly, professional, and made me feel comfortable from the moment I arrived. The technician Lana explained everything clearly, answered all of my questions, and helped ease any nerves I had about the process. I was nervous all day about staying somewhere overnight and with people watching me but Lana was so nice and talkative I was immediately relaxed and comfortable. The room was clean and comfortable. There was blackout curtains and a fan, which made the room feel relaxing. I actually fell asleep much faster than I expected, which made the experience even better. The bathroom was clean and had a bench I could set my stuff down while I changed and got ready for bed. The facility was clean, quiet, and well organized, making it as comfortable as possible for an overnight stay. I really appreciated how kind and attentive everyone was throughout the night. I would highly recommend this sleep center to anyone needing a sleep study.

they have a voice messaging service that doesn't seem to work. It always says it will call back…read morewith a link to leave a message, but hasn't done so in my case.

Once they have received the big sum for the hearing aid, they lose interest…read more My mom's appointment was on August 29, 2023, when she received the hearing aid from Keith Rios. After the appointment, I called the California Hearing Aid Center to arrange a follow-up appointment. However, I was informed that they only had schedules available for the following two weeks, and I was advised to call back later in the month. I called back three more times to no avail. I was on a trip to Europe and even called from there to ensure that she would be seen as soon as possible. Unfortunately, no one returned my calls. In the meantime, my mom's hearing aid was malfunctioning, and she urgently needed to be seen by Keith. During the week of September 25th, I made numerous calls until I finally reached someone at the center. They scheduled an appointment for October 24th and mentioned that if I didn't hear back, I should consider the appointment confirmed. Today, on October 5th, I called three times and left messages, but no one returned my calls. Finally, at 3:52 pm, I was able to speak with Karen, who informed me that she couldn't locate my appointment because Keith would be out of the office on October 24. I want to know why this call center is not functioning and why there is no respect for patients concerns nor caregiver time. I am very dissatisfied and frustrated with the call center performance and don't recommend this Hearing Aid Center!

This is a FIVE STAR review that California Hearing Aid Center (CHAC) has earned on a bunch of…read morelevels... Any one of them would have been worth a good review, but taken all together -- simply outstanding... Actually, this would have been a TEN STAR review, but Yelp doesn't go that far... =8-) Will go through the reasons one by one... My wife is extremely hard of hearing... We are retired and the whole idea of the several thousand dollars for hearing aids seemed beyond our means... The insurance company that handles our Medicare Supplemental Coverage added a perk this year: $1,000 toward each hearing aid... Suddenly hearing aids seemed within our reach... CHAC was one of several providers in their network... We contacted a few of those providers but were unimpressed until we reached CHAC... The person on the phone, Brooke, clearly came across as interested in our situation... However busy at the time, she made us feel like we were her only interest... We talked a bit about options and how this would all unfold... Brooke really gave us confidence to go forward with them... Their office is located nearly fifty miles from home... We live in the Sierra Foothills of Amador County, California... Hundred mile round trips did not sound appealing... Brooke cinched the start of the dance by telling us that their hearing specialist comes to our rural community regularly... The round trip was reduced to 1.8 miles... We'll take it... Our first encounter with the specialist, Keith Rios -- who we now know is the owner -- was thorough, professional and instilled tremendous confidence to us... Then he absolutely sealed the deal: He noticed something in the tests he gave my wife that might suggest an underlying medical condition requiring more than just hearing aids... He asked us to get a referral from our family physician to an Ear Nose Throat medical professional to check that out before going forward... He could have closed the deal right then and there for what surely would have been a quite handsome profit, but he was willing to forego that to make sure that hearing aids would be the appropriate solution... That professional integrity alone, was worth the FIVE STARS... The process took a couple months to unfold: getting the GP referral, booking the ENT appointment, going to the ENT professional, getting her diagnosis (false positive on the first tests; hearing aids would be sufficient), forwarding her notes and Rx to CHAC, getting the devices ordered and delivered to CHAC... Today my wife received her hearing aids during one of Keith's visits to our little community... He walked her through the whole process, made sure they worked as planned... All the while he was both the consummate professional and fully compassionate and caring to be sure that my wife was comfortable with her "new" experience... Unexpected side benefit: the particular hearing aids Keith recommended and we ordered include a three year supply of batteries... Considering the frequently short life spans for hearing aid batteries, that works out to something between $450 and $600 of an unanticipated benefit... There's still more... This turns out NOT to be a "fire and forget" situation... We will go back (1.8 mile round trip, remember =8-) once a month for several months for Keith to check that she is becoming comfortable with the hearing aids and to respond to any questions that arise from their use... So, as I write this review, my wife is out in our little garden listening to the birds singing for the first time in years... THANK YOU, Keith, Brooke and the entire California Hearing Aid Center team...