This is for the tire shop! Let me start by saying we looked at other tire shops, spent most of Saturday doing so, before coming to Costco. On Saturday 12/30 we were deceived by Andy in the tire shop. We asked for 225/60/17 tires, he said let me check to make sure we have them in stock. He went in the back for a bit, came back and looked in the computer, then went in the back again. Then came back to the computer and told us they had one set of the BridgeStone Ecopia in stock and they were the only store that had them. I said great we will take them. He said they were busy and it would be better to bring the car in tomorrow (12/31) at 8 a.m. when they open to drop it off. I said should we pay for them now? He said no, we will hold them and get you signed in tomorrow morning. I asked do you need my name to hold them? He said, no I will put them aside for you. We showed up this morning at 8 and the guy at the counter (not Andy) looked for the tires and said they only had one of the tires in stock. He said chances are Andy did not find the tires yesterday. TOTAL WASTE of our time and gas. I should have known there was something fishy, because he didn't take our name or anything for holding the tires.Of course, the guy today offered us a higher priced tire..total bate and switch in our opinion! We have been a member at Costco for many years and have always had a positive experience until today! P.S. Firestone in Bellevue got our business! They were on the up and up, unlike Costco Tire Shop! read more

I don't know what we would do without "our costco". It's interwoven into our lives. Great products, excellent produce and top notch employees. I have noticed recently however, the service is not quite as friendly as it used to pride itself on. They seem a little "shorter" and less eager to please these days. Hmmmm. read more

The Issaquah Costco pharmacy is my default as the service is usually fast, they have the medication on hand, and the location is convenient. Most of the time, the pharmacists and pharmacy techs are also very helpful. On one occasion a few days ago, however, I interacted with one of the pharmacy techs, Petra, who was extraordinarily rude, dismissive, and condescending. I inquired about the status of a prescription (after having waited for 45 minutes), and she said something to the effect that she had, "heard it all, yah, yah, yah," and the called the next customer in line. As I was seated in the waiting area, she was also rude to another customer, who had not seen the start of the pharmacy line. This was during a busy lunch rush and I understand that staff may have been overwhelmed; if techs like Petra, however, are unable to interact appropriately with customers when the pharmacy gets busy, it would be beneficial to have other pharmacy staff members interface directly with the public during these during these busier times. read more

My family has been long time loyal Costco customers, so when I went in today I was shocked at how I was treated. After spending 2 hours searching the store for items I proceeded to go to the checkout. I handed them my fathers membership (I am 19 and do not have my own) and the checkout lady proceeded to be extremely rude and demeaning to me for literally no reason. I was shocked as she screamed at her coworker to check out my membership. I was not aware that I could not use my fathers card and showed them my ID (he was at work and sent me to get groceries). The man proceeded to look at it, then look at me and be very rude in handling the situation. I tried pleading with him as I had a cart full of groceries I had just spent hours looking for, but instead he proceeded to be extremely rude. Eventually I just left all the groceries and stormed out, will NEVER be going back. read more

Have been to the tire center a couple of times to have tires rotated etc. and was told it would be about an hour or so, which if you don't get an appointment is usually the case. So I followed the guidelines by they're employees and set up and appointment. Don't bother it didn't help. Still was told it would be at least an hour and a half. So in the future even though they have cheaper prices I will take my business elsewhere, at least when you set up an appointment to get something done it usually happens. Not usually doesn't happen. read more

For some reason this station always seems to have a good rate! Plus if you get here around 6-6:30 am there are really no lines which is an added bonus. Though I have had to wait in lines and they seem to go pretty quickly. read more

The people at this Costco (and pretty much all of them) will bend over backwards for you. The food is really good, though sometimes the fruit can be hit or miss. If you want to grab a nice bottle of vino and impress your significant other this place has it and a LOT cheaper than anywhere else. The meat is awesome and I love getting the 6 pound bags of muscle milk protein and the individual protein shakes for the go. read more

HELLS YES!!! Costco is the best store of all time. Everyone should get a membership, it is totally worth it. Also while you are at it tell all your friends to get one. read more

A heads up to freelance writers who may be considering submitting an article. I was recently jerked around by an editor who originally led me to believe my piece could be published in a theme issue, but needed to be cut from 2000 to 600 words. I complied, but heard nothing for months. I contacted the editor who next told me to submit an accompanying photo. Again, I complied, and again heard nothing for months. I once more emailed the editor who told me the article was being considered for either an April or June 2020 edition. After -- you guessed it -- several months of hearing nothing, I again contacted the editor who dismissively told me the magazine couldn't find a place for my article. read more

Cost of VISA photos vs Passport photos. How come VISA photos are $10 while the passport photos are $5? The only difference is that the VISA photos are slightly smaller in frame size but it has the same face dimensions and you get a usb device that is not needed. It would be fair to charge an additional $1 for the smaller size and with no usb, for a total of $6. Doubling the price of a passport photo for a VISA photo does not make sense. read more

It's Costco, people!! Better than the Kirkland location. Easier to navigate, etc. Even gasoline! Don't go during stupid hours; you know better. read more

sweet place to shop compared to the other Costcos. The outside deli on point

Best time to shop is Tuesday at 11am. New products are in, the morning rush is over and its one of the slower shopping days. They have a new Japanese Plumb wine that I am excited to try out. Also while in Issaquah I enjoy grabbing some goodies at PCC to compliment my Costco finds. read more

Costco is going the way of Sam's Club and BJ's when it comes to service. There is a new generation that has not been trained in customer service as the people 10 years ago. When you call customer service now the people can only answer questions that they can read on the website. The same website that you and I can see. And don't try to speak to a supervisor. They are trained to make sure that nothing gets past customer service. Aside from the deals that you find in the stores don't look to find Costco being any different than Sam's. I called the customer service line and because the young lady could not answer my question, they had me hold on until they decided to hang up. Intentionally. read more

I always receive fast and friendly service at this Costco. I also overheard two employees in the produce section that were discussing different items that they were going to donate to the local food bank. It was great to find out that Costco cares about the community it serves. read more

All the Costco's I've been to are pretty good but my gripe with this one is the parking situation for sure. I went there on a weekend and could not find a spot anywhere... There were literally traffic jams in the parking lot and it took me 15 minutes just to get out of the parking lot once I realized finding a spot wasn't going to happen. I ended up going to a different Costco. read more

I am a Costco junkie. Absolutely love everything about them. I just wish their warehouses were bigger. :)

This is heaven for us! Costco has got everything you need ranging from electronics to household to groceries to automobiles etc., The best thing about Costco is the price - member discounts are applied to the items by default. There are also discounts on top of that. I love the electronics section, especially TV - they have got a huge selection of TVs to choose from. Even Apple products are at least $50 cheaper here in Costco. read more

How could you give this place less than a 5 star rating?! Even though there are 2 of us in our household...COSTCO is my grocery store! I go in for 1 thing...and out with an entire car full! COPPER RIVER SALMON!! BEST DEAL IN TOWN!! $8.99 a lb! UNBELIEVABLE!! YUMMY!! read more

Customer service is outstanding, clean store, I shop here to get great food and browse thru the isles to see what's new

The coupons are often tricky - they apply to a spefic item - the Ziploc gallon freezer bag but not the one with the double zipper (for instance). Twice I have been rung up double for an item there and had to wait in another line to get money back. Once they forgot to give me postage stamps, a $40 item (I went back to the store and got them). And latelty they are often out of basic items! (diaper wipes, diet coke, cheddar cheese) I don't ever look forward to going there, but a year ago would have said 4 stars. The above gripes have all happened fairly recently and there has never been a simple apology for their mistake and my wasted time. I do like their cart with room for 2 kids and their food court for a cheap lunch. read more

Costco Concierge service SUCKS...and so does Vizio Tv...I have a 47 inch smart tv that is shot,,they came out twice to fix it...its been a month now..finally after hours ob the phone Vizio saysd they'll replace with a used TV...or reconditioned...look up there luick with those..there a reason people return this crap-...at any rate the local costco said file a claim weith ax as its Manufacturer warranty is 1yr..Ax says Vixo offered to replace with a new tv for free...they skipped the used part...I mentioned the warranty act and they saidf they were not interested..I asked for a cop of the 2 yr warranty i never got..no one seems to have it..WELL PER THE WARRANTY ACT...WHICH IS LAW IF THAT MAY INTEREST YOU..STATES THAT CETRTAIN SPECIFIED INFO ABOUT THE WARRANTY IN A SINGLE CLEAR AND EASY TO READ DOCUMENT BEFORE YOU PURCHASE..which did not occur.. read more

Costco - this is where your Costco Vizio Tv will end..up basically a cat toy///thank you concierge service for hours of lip service.. - Wholesale Stores Near Me - Issaquah, Washington

This is "the" Costco-across the street from the corporate headquarters. Whatever Costco has-this place will have it first. Naturally it is a total madhouse, but they all are. Only issue is the poor parking lot design that makes for a lot of cumbersome manuevering. Great service from the optical folks who have done wonders for my grandson. read more

Costco Optical - The frames are cheaply made and the service is terrible. The person waiting on me acted as if I was taking time out of her busy day and didn't care at all if my glasses fit. read more

I've tried going here at all different times of the day/days of the week and it always seems to have worse lines than anything I've ever seen. Out east I had a membership at BJs, and sure, they had lines, but none this bad. The place is ALWAYS packed. Not great customer service either. Don't get me wrong, you can till get great prices/deals, I'm just not willing to wait in line for them. read more

Lots of parking spot. Always busy but easy to park and navigate through store.we do 80% of our grocery shopping here

Customer Service and Return policy excellent! I recently had to return two different items on different occassions (one of them a fairly big ticket item). In both instances, Costco may have had a defensible reason to not accept the return or exchange but they went out of their way to make it right. In both instances, the customer service was professional and even above and beyond. Yes, it is a very busy place but I have yet to see the customer service problems noted in some reviews and I have been a Member for many years and shopped at alot of Costcos. Carry on... read more

I love Costco! Quality products and reasonable pricing (given the volume). Love their customer service and back-up guarantee for all their products. We shop here almost weekly! The staff are always friendly and helpful. read more

Customer service has really deteriorated over the past few years at this location. Most of the staff is nice, but there are notable exceptions. For example, I've gotten my tires replaced at the auto department there several times, and they manage to screw up the air pressure almost every single time (one time it was as bad as 19 lbs in one tire and 39 lbs in the other), which is dangerous and irresponsible. This morning, I called in and asked if they had toilet paper and paper towels in stock, as they were completely out of stock the last few times I was there. I asked if there was still a limit of 1 item per customer, and the person I spoke to on the phone told me it was 2 items per member. I got 2 of each, and when I check out I was told only 1 item per member. I let them know that I just called in and was told the limit was 2. I didn't want any special treatment or attention nor to hold up the line, just to let them know in defense, but they immediately called a supervisor who just held up his hand and told me the limit was 1. I was treated like some kind of hoarder when the opposite was true. I've been a customer there for nearly 15 years, and have regularly purchased 2 TPs and PTs at a time for most of those years, before COVID-19. I called back to report my experience, hoping that the same person would answer the phone again (I had driven over 30 miles because of the wrong information that was given to me), a woman picked up. I explained my experience so that they could better educate their staff. She was nice at first and kept apologizing (which wasn't necessary btw), but when I tried to ask if the limit had ever been 2 over the past few months (which would explain the confusion), she hung up on me. I was shocked. I understand that the staff is under a lot of stress due to Covid and that some customers are very demanding, but I'm not one of them and I don't appreciate being treated like a liar or an unreasonable person. We probably spent over $20,000 at that location over the years. That's not how you treat a customer. read more

Today I was treated so badly at this Costco. I bought 10-20 small items in pouring rain and a woman at the cash register started putting them in the cart without a box. When I asked her I need a box its raining hard, she said we don't have any boxes. Then I pointed at a box at another register saying they have one. She said: go get it if you want and made me go get it when there're 2 of them doing that one job. When I changed my mind on a basket of fruit I gave back, she said in nastiest demeanor : "oh you want this now". It was 2 older women working at the cash register. I mean you could be having a bad day but why ruin others. If you get treated badly at a service places it's something you did wrong but I did nothing wrong but asked for a box that I know Costco kindly offers its customers. Those 2 older cashiers made me cringe all day. read more

NEVER NEVER TAKE YOUR PHOTOS to this organization. In November I took in 962 photos to be placed on disc they returned only half of my photos. These are my photos of my children. They are not replaceable. It is now January 3rd and still no answers! No excuse is acceptable I cry everyday about this screw up. Beware!! read more

Costco consistently has the cheapest gas prices in the area. The lines can get long during the day and on weekends. I find that the best time to go is after 7pm on week days. read more

To my dismay I could not believe this employee still works here. His name is ALI and works at the entrance of the store who checks Costco cards when someone enters. He also works at the exit checking the receipts. He is an older man with glasses. I had an encounter with this individual months ago where he was not checking everyone's Costco card as they were entering the store. He asks me to show him my card which I do, I question why he does not ask other individuals who enter the store about their card as well. He actually tells me to "WAIT HERE" which I stupidly did. He says look I ask everyone and then says in a very aggressive voice and light yell "DON'T ASK ME WHY I DON'T CHECK EVERYONES CARDS!" I yell back saying stop harassing me! He finally shuts up and I continue on my shopping. I contacted the manager which was a nice guy and he told me to write a complaint about him which I didn't. I thought they would have fired him for doing that in the first place. I noticed he still works here and I feel so uncomfortable whenever I see him and nervous. He even gave me a dirty look which is unnecessary. read more

This was the first time I've actually been inside this particular Costco. The only time I've been here was for their gas station (which was little slow, but I think it's kind of expected since a lot of people tend to come here for gas). The layout looked nice, but I really didn't get much further than the entrance then went into line (the fianc was on a mission, lol). I'd love to come here again though another time to see more of how it's set up. read more

Like what other people said. Always cheapest price in town. And since they added two more islands. (8 pumps) you don't really have to wait. Price subject to change everyday! read more

Oh how I love thee! Costco quality and prices can't be beat. Planning a BBQ? Out of household products? Need a housewarming gift? Football game viewing party? Visit Costco! They have their check-out system down too so the process is always fast and easy. I live alone with a dog so sometimes I wish their products came in smaller sizes but I guess that's what you get when you shop at wholesale prices! read more

The only thing I don't like about this Costco is how insanely busy it can get. Otherwise, it's my preferred place for big items and grocery.

I always get the best prices for gas at Costco! The lines are often long however the amount of money I save by filling up from Costco is insane. They also have a large number of pumps so you're not in line for that long since there's at least about 20 pumps. read more

I've been to several Costco's in the general Seattle area. This is my favorite. Courteous, friendly, helpful, CLEAN and well lit. You might have to use your Ninja skills to find a sparking space and maneuver through the store but hey it's Costco. People don't know how to park their carts on the side while they stalk the food sample people. So, annoying but again that's all and any Costcos. I've had problems with other Costcos but this one has been few and all issues resolved quickly and friendly. read more

Costco is just awesome. Free samples, cheap food court (hot dog and a soda for $1.64, big cup of frozen yogurt for $1.48, and big box of pizza for 10 bucks!), cheaper stuff in bulk, and cheapest gas. Now because Costco has all these great features, it is always crowded, especially on weekends. People would always fight for the close parking spots but they recently expanded the parking lot which is nice. The gas area always has a long line but it usually moves not too slowly because there are quite a few pumps. Lines in the store and food court can be long but lots of people are working to make things a little quicker. But overall an awesome store. Especially great if you need to feed a lot of people. Things come in big packages here, and you can get pastries, and meats, and other stuff for pretty cheap compared to a regular grocery store. read more