I've been to quite a few Costco locations over the years, and the Brentwood store has quickly become one of my favorites. The warehouse is clean, well organized, and easy to navigate, even when it's busy. The employees have always been friendly, and checkout moves much faster than you'd expect. The produce and meat departments are always fresh, and it's hard to leave without finding something new to try. The food court is consistently on point, and the gas station is worth the stop with its competitive prices. Since moving to Tennessee, this has become my go-to Costco. Great selection, great service, and a shopping experience that's always worth the membership. Definitely one of the better-run Costco locations I've visited. read more

Great Costco - it's always clean, well stocked and friendly employees. The BEST time to go is weekday evenings after 6:30, way less crowded. I've also found right when it opens is less crowded. Anytime during the day is packed. Still plenty of parking and room inside just a less enjoyable shopping experience. I never understood the hype on Costco until I had a family. Truly has so many great products at a much lower cost than traditional grocery stores. We typically get birthday cakes from here which are huge and less than $30. Additionally I buy all of our diapers, wipes, medicine, formula here. Well worth the cost of the membership. My main tip: shop on a weekday evening to avoid crowds and keep your peace! read more

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$15,000 of damage to my house because of Costco, THIS COSTCO, after delivering and installing a fridge with a broken water line and they sent me in circles for 6 months with insurance companies just to offer me $2500 and they will not fix what they damaged! I hope and pray every person reads this review to see how terrible and manipulative this company is! If you're an attorney and want this case look me up and reach out. Ready to sue them for damages. All good things until it comes to making things right then they hide behind insurance and refuse to be honest and reliable as a business. How much do you have to hate your customers to do this to them? Take responsibility for your actions and products and fix my house. read more

Costco Wholesale - Refusal to fixed what they damaged! - Wholesale Stores Near Me - Brentwood, Tennessee

Our family has been using Costco Optical for years, and we've consistently had excellent experiences with their opticians. This most recent visit was no exception -- great selection of frames, attentive customer service, and very reasonable prices that make for outstanding value. My new glasses were ready within a week, which was impressive. The only area that could be improved is the check-in process; using the QR code and waiting for a text notification can be unclear. It would be much more convenient if there were a screen displaying the queue of customers being served. read more

All Costco locations are essentially the same but they do not carry all the same products. This location is definitely far from my local Costco but it has some of the things my local Costco does not so it's worth a trip every so often. I noticed some of the groceries here are a bit more expensive but just by a few cents to $$$, perhaps it's the location but other products are a less expensive too so I guess it just varies by Costco location. read more

Costco Wholesale - They have persimmons! - Wholesale Stores Near Me - Brentwood, Tennessee

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I give high praise to Jill in the tire sales department. She came out to my car with me and measured the tread on each of my tires, shared her thoughts on when I would need to replace them then we went inside and she took the time to print out 4 tire options. Great customer service!!!! I'll be back for new tires thanks to her! All 4 tires for around $1,000 seems fair, plus no installing or labor fees. read more

Read carefully!! If you are going to this location because you goggled COSTCO HOME SHOWROOM.... STOP!!! All they have is a huge beautiful sign saying to check out their showroom of furniture and appliances etc.... it is only appliances... in a small building attached to the main Costco. VERY DISAPPOINTING!!! We drove quite a distance hoping to find displays of all the furniture on line.... Costco you should do better.... remove the sign it is misleading and update goggle so you don't have more disappointed customers. The two associates working in the department were very nice and polite but clearly bored as there were no customers in the "showroom" Totally unacceptable COSTCO!! read more

Yo the deals are good and love the hot dog you can't beat it .kid from Brooklyn and I approve this message .and 2% back get the credit card and get the executive membership . Awesome read more

This is our Costco Location and we enjoy shopping here weekly! The store is always well stocked and the deals are good. This location always has the best samples especially during the holidays. The staff are friendly and always helpful too! read more

I love this Costco! Got my membership here recently and have had several pleasant visits and an easy return experience. I am sad they are currently renovating so the gas station is unavailable and looking forward to filling up when it reopens in May! read more

CAR WASH REVIEW ONLY - please update it! $7.99 isn't a deal if it doesn't work! The front of the car doesn't look like it got sprayed at all! It's been like this for awhile, each time I try it out hoping it's gotten fixed/better... and it hasn't. read more

Costco Wholesale - That's outside window of a car wash - Wholesale Stores Near Me - Brentwood, Tennessee

Who doesn't love Costco? This location is no different. They literally have it all! Toilet paper to last you years at a time, tires, produce and the most random gifts. This location is probably my favorite one I've been to yet.... very well organized and the layout just makes sense. Great meat and seafood selection, literally anything you can think of, they have. Sometimes I go and load up on everything, sometimes I literally walk out with the largest package of hot sauce and feta cheese and nothing else. Always a gamble. Only downer, parking. But that's cause everyone else loves the place as much as I do. read more

Costco Wholesale - Wholesale Stores Near Me - Brentwood, Tennessee

Visited 6/10/2024 7PM. Came to add an additional member to our membership. While waiting in the membership line there was only one representative to assist members and two others helping with returns. Not sure what was happening at the counter but something needed management approval. The manager took forever to come and we were finally helped 30m later. The food court also was out of pretty much all options. My order took roughly 16m to complete which feels really long when you watch others put their orders in after you then receive it before. This and other Tn locations do not have as many diverse food and beverage options as other states. read more

Oh Costco, you have my heart...and I will gladly continue to give $60 per year so I can spend hundreds of dollars monthly on things I never knew I needed in bulk. This Costco is situated in Brentwood/Cool Springs/Franklin area and has to be one of the sweetest locations I have have visited. It has all your standard areas including pharmacy, tire center, photos, electronics, gas station, etc...but this spot has the added luxury of a car wash and solid sized liquor store. My only complaint with the liquor store is they don't sell Kirkland branded booze, which is lame...but that is on TN, not Costco. In addition to all that they offer, the service has always stellar at this location. From entry to the service desk, in the aisles, food counter and all the way to the exit...the folks that work at this location are friendly and helpful! Store is always well stocked, clean and is in good condition. Overall, I am a fan of Costco and a constant at this location! read more

This is a Costco like most Costcos. A big warehouse store with wide array of products. We wanted to stop by for fresh fish and we picked up Chilean sea bass as well as some wine, shrimp, hard seltzer, live plants, coffee and on and on. The selection is good, most prices are very good. We really like Costco! read more

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It was fine today but I'm over Costco . It's not as nice as it used to be . Came in for garbage bags , came out with $500. Worth of nothing . You know how it goes . We did have one nasty encounter with the sample lady . That used to be the best part on Saturday mornings . Some of my favorite shoppings with my mom , grandma and my kids was pushing the littles around and eating pretty much your lunch in samples . They don't have as many now . But my husband got a sample today and asked this mean old lady what it was, and she told him to read the sign . Like really ? You must hate your job . If it were up to me I'd transfer to Sam's club or just shop at Aldi . The experience just isn't there anymore especially when you're dropping some serious change in there . The parking lot at the Nashville locations are nightmares too . I refuse to drive my vehicle there . Too clustered and tight . And extremely long lines that are confusing . Today was okay though as far as the line . I don't know , I just don't get why people like it there . They also have cheap clothes that are ugly and run like super big . read more

Costco Wholesale - Moldy rotten Brussels sprouts - Wholesale Stores Near Me - Brentwood, Tennessee

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Spoke with Tammie today upper manager of costco after continued problems with the tireshop ..I can tell you she was right on it and resolved the problem Quickly and Efficiently I'm glad they have management that Can Direct people how to do the right thing I don't like going to management but after several attempts I had no other choice read more

Costco Wholesale - Great food great service $5 - Wholesale Stores Near Me - Brentwood, Tennessee

Me and my mom came here to buy a few things for Sunday dinner. We go to the checkout line, buy our food, but then get stopped by someone that says that we bought two pressure washers that we did not buy it all and they said we have to buy it to get out of the store. Now we are waitingthree hours at the service desk to wait to get served. This place is terrible. read more

My family and I decided we would give it a try after being faithful Sam's Club members for over 20 years. We arrived and were provided a visitor pass to look around but not actually purchase items. To purchase we would need to purchase a full membership. So my initial thought was wow it feels disorganized and items were not grouped together at the door. For example, there were clothes, wine, food, etc right at the door. It felt disorganized and overwhelming. I am use to entering Sam's to a more open structured area. As we walked around we kept saying this is the exact stuff at Sam's and never figured out the hype. Plus the prices were about the same! We actually priced a few items at both stores and there were close to the same. Perhaps I missed it, but I didn't see rotisserie chickens that we love at Sam's. Plus the bakery section seemed basic without the beautiful cakes, cupcakes, and breads at Sam's. After walking around we realized we ate too loyal to Sam's and don't think Costco is the change we were looking for. Do we left and headed right back to our Sam's! read more

The only place I go for gas. The beef and non farmed fish is very good. The food court needs to be closed. When you suck at something as much as they suck selling prepared food items, just stop. This particular location is beyond bad. Expect to wait 45 minutes minimum for a pizza. sometimes longer. My teenager loves their pizza and its a great price. I'll drive to downtown Nashville and pay to park before I ever go to this food court. Corporate must be completely unaware or this store manager would long ago have been fired for gross incompetence. It's warehouse food. My expectations couldn't be lower and they still have me giving up after 50 minutes and requesting a refund. This food court gives American retail a bad name. read more

OPTICAL only This place needs to be "mystery shopped".... Literally the rudest people. Very "un Costco".... More "Walmart"... read more

Costco, as a whole, is good. This location, as a whole, isn't. Your membership is better used at a location without such long gas and checkout lines. The site was once the right size. Now, it's too small for the population. You're likely to spend as much time in line getting in, shopping, getting fuel, or getting out, than at other retailers. read more

Store workers are very disrespectful to vendors. I have seen this first hand, and when asked about cameras to be evidence, store management and security say that no cameras are available, or cameras don't reach into said department in question. very dangerous place to shop. they do not look out for you. this isn't the Costco that was ethical back in the day...it is now a fast track corner-cutting operation that doesn't want you to "see too much" . read more

Optical Dept review Way understaffed. Currently an hour into my wait to be seen with no hope in sight. This is the norm here read more

Came here to grab some snacks and fruit, lots of parking, not too many people, staff wears masks. No samples at the moment or maybe I came too late in the day. Grabbed a churro on the way out, wasn't very good because it wasn't crispy, just a bit soft and not that great. Gas is super cheap, cheaper than the Costco gas in Nashville. read more

Good: competitive, if not cheaper prices on brand name items from food to electronics, tools, household goods, and more. Maybe not so: The yearly cost (basic membership $60 per year). Good: Tires and car service generally get high ratings. Maybe not so: The check out lines are generally long, although there are now self-check out registers if you have just a few items. Good: Vision and Eye Glasses services are much lower than other commercial establishments. (You will have to check to see if you insurance carrier is accepted here.) Maybe not so: The food "court" - most people #love the hot dogs but as with all their products the flavor and appeal comes with a weighty fat and calorie component. Toss-up Good: Gasoline prices are usually about 50 cents cheaper per gallon than other stations. (You still need you card to pump gas....so gas pumps are not open to the general public.) Maybe not so: If you have a vary large family or are shopping for family and friends (or for charity organizations as I sometimes do)...the large portions you must buy can be a deterrent. But price per item/ounce/etc is usually good. Toss-up. Good: Wine and beer prices: very competitive, especially the wines. I've really only scratched the surface of the LARGE warehouse....so I'll pause here and simply leave you with the admonition: Shop carefully, my friend. read more

I feel like I am in Brentwood Tennessee, just outside of Nashville, several times a year. No kidding, the gas at Costco is about $.30 cheaper than surrounding gas stations. If you are south of the city and driving through town, pull over and get gas! Costco has it going for them. Know that you will probably wait in line for a super long time, as all the locals know this fact... But if you are looking to save a few pennies, Costco is the place! After getting gas, I ran inside to get some NyQuil (honestly, I shop for the necessities, lol). It was a quick in and out trip, but with the Costco app, I was able to quickly grab what I needed and head to the self check out. Unfortunately, all employees need to enter your birthday when you buy cold medicine... So just be aware that might cause a slight delay in getting out of the door quickly; however, the employees that were there that night were on it! It was quick and simple. I love looking around Costco for some great deals--and there is certainly a time and a place--but I loved the quick in and out this time. It did exactly what I needed it too! read more

Visiting from NOLA and needed supplies so decided to pop in the local Costco. Which is when I realized I have been very spoiled by my own Costco parking lot. This one has much tighter parking spaces and a much smaller parking lot in general. Great service and employees, checkout was smooth sailing. Will be back! read more

This has to be the mother of Costco Wholesales. The Brentwood Costco is filled with not only the standard pharmacy, tire center, and photo center, but they also have newer features like self-checkout for members and the option to add a carwash to your delightfully cheaper gas. Yes, it's always crowded, but with deals like Costco's, it's difficult to find yourself anywhere else early on Saturday mornings. I want to specifically highlight the amazing team at Costco tires. I bought a set of tires in Chicago around 2-3 years ago. My Subaru dealership did an electronic diagnostic, and they wanted me to replace the entire set. After I had purchased an entirely new set of tires, the honorable men and women at this specific tire location called me to let me know I didn't actually need a new set. The front desk staff member at the time walked me to member services for a full refund - despite a long, harrowing, and slightly peeved line of customers. They were thoughtful, considerate, and willing to go the extra mile for even a clueless tire afficianado like myself. There have been slight hiccups with service people forgetting to check certain items (like Le Croix at the bottom of my cart), but I've never met a more devoted and efficient Costco team. They will have you in and out within a few minutes. Well, unless you made the rookie mistake of going to Costco on Sunday, at any hour. Truly, this Costco sets the standard high for not just the brand but big box stores everywhere. read more

There is no place like Costco. They got the samples back! Definitely a great for the fam every time we soo there. And I also feel very safe about the fact that they have a return policy, in case something doesn't work or isn't a right fit. Side note: their watermelon is to die for, and good job Costco for having more and more organic products to keep our bodies healthy!! read more

My first trip physically to Costco in a year. I bought something I sampled and got home to make it. I opened the box and it was filled with bugs. Maggots seeds spilled all over me and my kitchen. Absolutely disgusting that they would sell this and feed it to people. I can't have the only bad batch. read more

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This has been my go to Costco location for many years, the staff is very friendly and always looking to help. I will say the people who give out samples arent usually the most friendly and look at you like you are a crazy person for saying thank you to them. read more

Costco Wholesale - Car wash - Wholesale Stores Near Me - Brentwood, Tennessee

This is a great store with employees who care. The store is always well stocked and very neat. I also believe the buyers are smart and their choices with products in the store is outstanding! read more

Let me just tell y'all about Kyle the gas line attendant...he saved my day!! My car battery died... in the gas line...with 100 degree heat...and my kid in tow. I don't know a think about cars..Kyle noticed I was in distress, got my car out of the way and jumped it (twice) all while getting me and my son cold waters and Gatorades and the biggest smile on his face and sweetest disposition. I mean he really restored my faith in humanity today...can't say enough good things about this man!! read more

I went to this Costco for the first time on a rainy, I was feeling sick Friday evening and I'm thankful I did. After not having the greatest experience at the other Costco location this one more than made up for it. Clean and well put together. Everyone was nice and ready to assist. Their stock was awesome and variety was well worth the trip. Im glad I took this detour it's closer to me and definitely a better experience. read more

I will be canceling my Costco membership for y'all firing Matt!!! He is disabled and if he did do something wrong you should be more understanding! I hope yall get sued like crazy out of this!! read more

This is for the optical- over the past week we have witnessed the most grossly inefficiently run operation. We have spent 5 hours total and have nothing to show for it observing the people working at the optical. We have seen them be rude to elderly people, show favoritism and as a result could likely use some DEI training. Colter for examples averages 1 customer per hour and blames his slowness and inability to help on his supervisor getting angry at him and penalizing him for having to pay overtime. We saw him mistreat a Latin family that had also waited over 2 hours. They weee very nice and we saw his colleague trying to pressure them and me into leaving despite arriving early and despite being logged into their queue that means nothing. This optical needs mostly new people. The attitudes are bad. As a shareholder of Costco I could not be more in awe ar wha to have witnessed which must indicate the leadership is even poorer. read more

We try to go into Costco in every state we visit. We found this one in Tennessee. The warehouse is great. My 3* IS SOLEY for the food court. The hotdogs are spot on like always. But we saw, that they sell a cheeseburger. So of course it's Costco, we had to try it. VERY disappointing. To start, The bread to meat ratio was way off Way too much bread!! The meat was cold and dry, with not much flavor. The cheese was not melted, not even a bit. The bread was cold too. Tasteless. So needless to say, you really dropped the ball in this cheeseburger. We say, "If Costco doesn't have it; you don't need it." But if you can't bring up the quality of this burger, then stop selling it. Stick to what you do best, hot dogs, chicken bakes, pizza, and salad. I'm just sayin'. read more

Costco Wholesale - bottom of the cheeseburger bun at the food court. You'll see, I've added the lid to a soda for comparison. - Wholesale Stores Near Me - Brentwood, Tennessee

Whoever "James" is at the Costco fuel station in Brentwood, he's a grouchy old guy who shouldn't be leading other people. While getting gas today, I saw him yelling at the younger employees...l"just shut up and do as I say." Unfortunate and unnecessary. read more

Love Costco! Always helpful. Great value. The gas is so much cheaper than Franklin that with just regular amount of driving it would pay for the membership. It is also very high quality gas. read more