I have been a Costco member for 18 years; California and Nevada. I've never had a problem, employees are always friendly, and Costco usually has what I need. I usually go to buy gas but now and then I go inside. I was at Optical recently and I am waiting for my new glasses. So thankful my Medicare Advantage insurance is accepted here. I am done with Walmart for my glasses. Costco has never failed me in the past and I am staying with Costco's Optical. They are very good at their jobs and that made my day. read more

Dear Costco Management, I would like to share a disappointing experience I had on May 22, 2026, around 3:30 PM at the Sparks Costco location. I met my wife near the gas station area to transfer our children between cars so they could attend a party. While moving a car seat and helping our three young children (ages 5, 10, and 14), I briefly parked in an area that had clear parking lines across my other vehicle. Within seconds, a gentleman approached me and asked me to move the vehicle because it was blocking traffic. Since I was carrying a car seat and assisting the children, I immediately apologized and explained that I had not noticed it was no-parking (it didn't say anywhere). What disappointed me was the response I received. The employee called me a "smart-ass" in front of my children that I can't see the faded lines (see attached pictured how faded are they). I found this especially upsetting because: I was cooperative and apologetic from the beginning. No Costco employee should speak to a customer in that manner, particularly in front of young children. My wife and I work hard to model respectful behavior for our kids, and I later had to explain inappropriate language to my 5-year-old because of this interaction. I want to emphasize that this complaint comes from a place of disappointment, not anger. My family and I genuinely enjoy shopping at Costco, and we visit this location multiple times a week. We have consistently had positive experiences with Costco employees, which is why this interaction stood out so strongly. I understand that employees may need to address parking or safety concerns, and I would have completely understood a polite request to move the vehicle. However, the tone and language used were unnecessary and unprofessional. I hope Costco will take this feedback seriously, take concrete actions on this employee and train employees to communicate respectfully with customers, especially when children are present. read more

Costco Wholesale - Wholesale Stores Near Me - Sparks, Nevada

See all

I do not usually come here as they typically carry the EXACT same stuff as the Reno location. Whereas the Carson City location not only has different products, but also different sales. Quality/Quantity - Last update was so fun and exciting. Today, not as much. It was not bad; but again, the last visit was so positive! Did not buy anything except gas on this trip (see Costco gas 2 star review). Ambiance - Consistent. Service - Self service. Price - Reasonable, but the previous visit was inexpensive as we grabbed some great clearance deals. Owner Comment - Congrats on your success at this location since 2006. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

See all

I love coming to the Costco. It's clean, the employees are kind, it isn't as crowded and overwhelming as the Reno Costco and the parking lot always has empty spots by the front of the store. The gas station line is quicker than the Reno location as well. We ordered from the food court and our pizza was served hot and fresh! read more

See all

We always enjoy coming to this Costco. Parking is really hectic when it's busy though and people can be ruthless. Even with how busy they are, employees are always so nice! The store is well kept and clean. Things are overall easy to find but they do move products around occasionally. The food court is also hectic when it's busy. They've come up with a system where you stand in line after you order your food rather than them calling numbers and everyone crowding the counter. Loved the cheese Pizza and it was huge! Larger than my plate. 100% worth it. read more

See all

This Costco has the most friendly staff. Adequate checkout lanes are available to keep the li es moving. Some prices may vary (more or less) than others Costco stores. It is worth shopping here because the store is generally less crowded at certain times of the day. Also, the parking lot is usually not crowded since it does not share boundaries with other stores. The produce is great! The clothes are seasonal and sales may be available on older items. I always buy minutes at Costco! read more

See all

Customer service is not good at all. So complicated when they make a mistake. I ordered two slices of pepperoni pizza a cookie and a brownie sundae. They charged a chicken bake and a pepperoni pizza, voided the chicken bake and charged another chicken bake. I didn't realize what they had done, until getting to the counter. When I explained it to the lady, she said I had to go to the customer service counter and get a credit and then buy another pizza from the kiosk. I had all my other groceries with me. Anyone who goes to Costco knows the customer service line is fairly long for returns. I didn't have time to wait in the line for the refund and then go to the kiosk and order again. Very frustrating, not to mention the line yiu have to wait in to leave the store because they think all their customers are criminals and stealing items. Boo Costco. read more

What can I say? Costco is great with quality products at great value and the biggest draw back is that it is so popular and crowded. I've never had an issue and the customer service has always been amazing and have handled everything I've brought their way. But I wanted to point out my favorite offering from my local Costco that not many others have that I've visited and that is the free nitrogen tire refill stations next to the tire center bay for members. They are well maintained unlike the average gas station rig and they fill your tires lightning fast to a pressure that you set at the console. They've been a lifesaver in an area like Reno where weather fluctuations happen almost daily and the fact that they have been so well maintained and never out of order speak volumes about Costco and how they treat their members. It's little things like this that make me always want to come back. read more

Costco Wholesale - Wholesale Stores Near Me - Sparks, Nevada

See all

I'm not a member but yet I can shop there with a cash card. The only thing with that is their policy does not let you return your bad produce or bad anything because you are not a member. That is bad service in my opinion. I'll not go back!!! A ripoff!!! Piece of shit company!!! read more

Costco Wholesale - I shopped Costco with cash card. I gotta be a member to get a refund!! - Wholesale Stores Near Me - Sparks, Nevada

See all

Its still great! It s funny to me when people say they don't like it because it's busy. That just means the products are popular, and continually rotated though so they are fresh. I found a special additive-free tequila recently! It is a single barrel reposado made just for Nevada Costco members. I purchased 2 and took them to a family dinner. It was a hit and I had to go back to get more for my home bar. Keep checking in for seasonal products and deals. You never know what you will find! read more

Costco Wholesale - Suerte Single Barrel Reposado. Additive-free - Wholesale Stores Near Me - Sparks, Nevada

I will probably add photos later. This Costco location has parking that is slightly more difficult, but maneuvering in the building is slightly easier. I don't know if it's larger or more organized. I choose this location when I feel I am more in a hurry because it's not congested inside. Its also closer to where I live. read more

I was out in Spanish Springs today and I needed some things from Costco. I only live about a mile from the Reno location, but I had never stopped to shop at the Galleria location. It's large, clean and filled with helpful employees with a sense of humor. I asked the stocker if the eggs were going to locked up in a display case like the high-end booze at the Reno location. He laughed. Eggs are limited in this location to only 3 containers per person, but they sell out of stock as soon as they are put out. As I was leaving while checking out in the self checkout with my Costco app with my Costco credit card, the register has a nice female voice directing my sale... I asked the clerk watching out over the self checkout that if iPhone's have Ms Siri and androids have Ms Alexa... did the female voice in the self checkout have a name? She said not yet. Perhaps Costco will have a contest to name her one day. The bathroom was clean but only had the paper towels, while the Reno location has both the heated air hand dryer and the paper towels. read more

Costco Wholesale - Front entrance/ exit at sundown... - Wholesale Stores Near Me - Sparks, Nevada

See all

Do not buy roses at Costco. The next day they will start falling over, this has been going on every single time my husband buys them there, for years now. I don't know where Costco gets their roses from but they and whomever the seller is should be ashamed!!! Several friends have said the same thing has happened to them. For the price they should last several days. read more

Jordan the manager at the optometrist department is rude no customer service skills whatsoever. Shocked that he's even a manager ! If you want to not get greeted, and be stared at with the judged look. definitely come here read more

Costco Wholesale - Wholesale Stores Near Me - Sparks, Nevada

Costco Sparks is genuinely one of the better warehouse locations I've visited. The store is clean, well-organized, and usually stocked with everything from fresh produce to electronics. The employees are friendly and efficient, even when the place gets busy--which it often does. The checkout lines move surprisingly fast, and the self-checkout area helps keep things flowing. Prices are, as always with Costco, great for bulk buys, and the quality of their products--especially in the bakery and meat departments--makes the membership worth it. Parking can get a little crowded during peak hours, but that's pretty much expected for a good Costco. Overall, Costco Sparks is a solid location: good products, good service, and a consistently good shopping experience. read more

Great experience at this Costco! I moved from Sacramento and this one is HUGE! Only thing that I was disappointed by was that they didn't have a few things in stock that I wanted to get. Which I know varies from time to time. Overall, the employees were super helpful and it was a breeze to get in and out. read more

The store was clean and orderly. It was well stocked. The staff was friendly and helpful. They had what we were looking for and were knowledgeable about their products. I recommend this Costco. It's a great place for locals. read more

Went for gas n groceries about 1 pm Sunday and it was unusually not busy! 3 cars in line for gas and able to check out without a long line! Love the Sparks Costco!! read more

Costco Wholesale - Wholesale Stores Near Me - Sparks, Nevada

You all know how I love Costco. Coming here on a Saturday is quite the challenge. But it wasn't too bad today because I go to self check out and I only had nine things. I wish Costco would get the checkout system that Sam's Club has where they scan five items, scan a receipt or go or where they have the machine that scan everything in your car according to your receipt. Their lines are so long to get out of Costco. Beside that we need a Costco on the south end of Reno because they all seem to be busy. There is no easy way in or out of Costco. Except maybe during the week or in Carson City. But overall, you know I like Costco. read more

Awesome Costco! Super clean and organized very well! We purchased a bunch of food for a bbq last Saturday. The rib eye steaks were absolutely wonderful! About an inch and a half thick and juicy tasty marbling. Perfectly trimmed and very tender and flavorful! Also, 1/2 the price of the big chain stores!! I'll be back often because Costco's meat section rocks!! read more

Tuesday morning I had a problem with my card used from the app the girls at the return counter called for a manager, he never came over to clear the register another lady came over Rose, I think she didn't say hi kiss my ### or anything cleared the register and walked away. The girls at the return counter didn't seem to have anything good to say about the male manager who never showed up, seems he's a rude guy who doesn't do well with customer service. What's happening to our Costco??? When I went to check out another issue w my online card, so the problem was never solved it was just cleared each time and I was left to figure out why I was having a problem with my app....pretty shitty. Maybe I'll go to Reno, they have a better selection anyway. read more

If I could give a negative rating I would! There is a manager there that has got to have the worst managerial skills in the entire state if not the entire country!! I thinks her name is Marcy or Darcy can't remember. Writing this review probably won't accomplish anything because Costco doesn't care about their customers. They care about encouraging awful behavior and allow their management as well as employees to be nasty and disrespectful to their customers!! To have a manager screaming so irate that she's literally spitting in your face while trying to rip the receipt out of your hand is a bit overboard for someone who isn't stealing or breaking anything!!! This woman is the nastiest human being and I use that term lightly, I have ever had the unfortunate opportunity to encounter! Apparently Costco promotes terrible people to management and doesn't care about how their employees treat customers. I have yet to return to Costco since my terrible experience! It's a bummer cause I used to shop at Costco twice a week at the least!! Way to go Costco!!! You and your employees are awful!!! read more

I have always enjoyed shopping at Costco but now even more! So, one of the things I love about my local Costco is finding their discounted items! They always have great discounts on clothes! However, what really shocked me most recently was their optical dept! I had gone to see another optometrist. I went through the glasses display and never found anything that I really like but I desperately needed glass! My dog chewed mine up! Anyway, I decided on a pair and after my insurance coverage I was still given a quote of $464 for a pair of glasses. I then asked for a copy of my prescription and took it to Costco. I found three pair of glasses their and two were name brand! My total was $317 for all three pair! I was floored! I also got my glasses sooner then I would have through the optometrist! I am so happy with the experience and my new glasses! read more

Costco Wholesale - One of my new pair of glasses from Costco! - Wholesale Stores Near Me - Sparks, Nevada

Find everything easy and nice employees as well the electronics are at an excellent price

It really did make them like that. Tased very good there at good price, only problem was my balls were itchy. Honest review. read more

Costco Wholesale - Made my balls itchy - Wholesale Stores Near Me - Sparks, Nevada

Costco is amazing and friendly and clean. The bummer about products is they go away and sometimes products don't come back.

Love the Sparks location Costco. Typically packed on weekends I though today would be different because of the rain and I was wrong. Still packed. Lots of choices; clothes, gifts, holiday decorations, alcohol and excellent prices, fruit, seafood, pet supplies. The list goes on. I was there for gifts. read more

Costco Wholesale - Great deals this weekend Dec 10 on Lego and Laser X. - Wholesale Stores Near Me - Sparks, Nevada

I've never considered writing a review for Costco. I've been a business executive member for years and have found this location easy to park, shop, etc. The gas station can be a bit of a hot mess during the day but the inconveniences were always pretty minor. This review is specifically regarding their new carding policy at self checkout and the way it's being handled by employees. People were pretty disgruntled when Costco added self-checkout. I don't think people like feeling like they have a second job when they're paying a lot of money for groceries. I found it be convenient because as a single person, I might run in to Costco to pick up something specific rather than a cart full of groceries and I don't want to stand in a line behind someone shopping for their restaurant or convenience store to check out. I found myself on an appointment in Sparks this past week and decided to run in to Costco after because I needed milk. That's it. I was on a mission, so I did not grab a cart. I knew I could comfortably carry my box of 3 half gallon milk cartons without an issue. I travel light these days, so I have my Costco app set up and leave my physical card at home. I showed it at the door and made my way to the refrigerated section. Problem is, it's easy to get distracted at Costco. I saw a box of 90 second Cilantro Lime rice at the end of the aisle and decided that should come home with me. Then as I got closer to the milk I saw the Suja immunity shots - and I've been sick twice in the past 3 weeks so I obviously felt I could benefit from having those available. Then I made it to the milk. So I've got my hands full... then spot new frozen PB+Js with STRAWBERRY JELLY?! My weakness. So I stacked the rice, pbj and immunity shots in my left hand and held my 3 pack of milk in my right. It was sketchy. Before I got to the front the immunity shots slid off the top and busted open when they hit the floor. I stack it all back up but it's even more precarious with an open box of like, 10 tiny bottles. I finally make it to self checkout and spot an open check out (sweet relief) so I start to make my way over to it when I am stopped by an employee asking to check my card. I clearly have no free hands to pull out a card. As I continued walking I ask, "Can I set this stuff down first?" He meets me at the register and then says to me - "Next time I can just hold your stuff so you can get your card out." Bffr right now - did he not just see me struggling? Does he think that would have saved anyone time or it just would have saved him a couple of steps?? Anyway, I pull out my phone, show my card and kindly let him know that his solution would not have been reasonable given the amount of stuff I was carrying. He walked away. Now I ring up my stuff and as I get my card out to pay I'm looking around for a box because I wasn't about to struggle all the way to my car with 4 loose items. At the Reno location there are usually boxes stacked in between the self checkout registers. I see a different employees standing close by ready to help people scan big items, etc and ask if there are boxes available. He points to 2 different spots, a big rolling cart filled with boxes about 50' in front of the registers my the front office door or 50' to the right on some unused check out lanes. So I had to leave my stuff unattended to find a box, leaving the check out lane unavailable for anyone else to use in the mean time. As a long time member I just found this to be annoying and can't see how anyone in Costco management would find this efficient at all. I really don't have a problem with them checking cards but verify at the door. Maybe you need some retired nightclub bouncers up there so people know you mean business after decades of being so lax about it. read more

Costco Wholesale - No regrets - these are good - Wholesale Stores Near Me - Sparks, Nevada

During football season for my kiddos we love to stop by for pizza from Costco and take it to GERP and share! I always call in our pizza and order it triple cut for smaller pieces. If you don't want to wait those crazy dinner hours I suggest you call ahead. Ordered some pizza last week and I was in and out in 2 minutes. read more

Costco Wholesale - Wholesale Stores Near Me - Sparks, Nevada

This is the superior Costco in northern Nevada. Way less busy, service is always friendly. Well stocked. I have never been disappointed with a product. Samples are always fire, employees handing out samples are always so sweet. Great changing variety in products. Food is always delish. Parking lot makes sense overall. Luckily this Costco is the closest one to me but even if it wasn't, I'd go out of my way to come to this Costco. read more

food court was dirty and understaffed. Employees were rushed and rude. Ago tot he one in Reno.

Shopping today for my Soroptimist international of Truckee Meadows 100 Meals in 100 Days to Hope Springs, a bridge housing development, to celebrate our 100th Anniversary in serving women and girls locally and internationally. www.sitmnv.org In addition to providing over 100 meals, we collected an additional $1200 in donations to spend for stocking up their pantry, refrigerators, and freezers. Costco Associate Chanel was very helpful in directing us to the products we were looking for and even checked when an item was out of stock at their Sparks store, but in stock at the Reno store. We ended up with two Costco shopping carts full of groceries. And checking out we were assisted with loading up our car, too. A five star shopping day at Costco and I know the Hope Springs folks will be delighted when we deliver. read more

Membership manager Thalia. It needs more training on customer service Pls costco take care your customers with better employee's

I enjoy going toCostco. Over the twenty plus years I've been a member I've made some friends of Costco's staff. So I look forward to my "visits" to Costco. And yes it's true, I usually spend more than I intended but so much of going to Costco is finding the interesting and unusual. I enjoy Costco! read more

Who doesn't love a good Costco run! Will always be a fan of the samples and some of the bulk items that are just so much cheaper... and good quality. Don't sleep on the Costco clothing, especially their workout clothes are often phenomenal and a great price. Treated ourselves to an easy and cheap dinner from Costco yesterday - Cesar salad kit and a half cheese, half pepperoni pizza. The pizza is honestly just as good as many of the places around town. Plus it is massive and a great price. Very satisfied! read more

Costco Wholesale - Half cheese, half pepperoni - Wholesale Stores Near Me - Sparks, Nevada

One thing about customer service that so many people are lacking in is they don't UNDERSTAND what customer service means. When I ask someone for help pointing in a general a of the store is absolutely useful to me. Costco does have a huge selection of just about everything you could want from tires to flowers to food to animal beds so that aspect they're good but like I said the lack of actual customer service drives me insane because that stores way too big to not have an employee actually escort you over to where you need to go because obviously you can't find it or you wouldn't be asking for it. On the plus side you cannot be there hot dog deal not only is the hot dog totally yummy but you get a hot dog and a soda for $1.50 yes that's correct $1.50 that's absolutely insane. I've heard that the pizza is very good but I personally have not tried it. The only other thing that I want to give people a heads up about is unless you are on them about do not load everything that I purchase into one box to where it's 75 lb that's what they're going to do. read more

See all

The Draw for Costco for us is always the $5.00 roast chicken, the free food samples, and the hotdog and drink combo. The $5.00 roast chickens that are 2 x the size of Safeway or Raley's. Then you have the $1.50 Hotdog/soda combo that includes an extra long/large hotdog, with a steamed bun, and a 20oz refillable drink. The condiment bar has Catsup, mustard, deli-mustard, chopped onions and pickle relish. We also get the ex-large pizzas for $10.00 approximately 1-2 times a month. The kids also enjoy the frozen yogurt with berries which is $1.60 I think. When we are not in a hurry, we buy a bowl of chili, along with hotdogs, and sit down and make some chili dogs (not at this Costco). There are quite a few other items in the food court that are delicious. The chicken Caesar salad, churros, pizza by the slice, hot turkey provolone sandwich, brisket, mocha lattes... at great prices. We also like the gift cards that are available. You can usually get $100 value for $50-$80. This allows us to try new places at a discount. Today we bought 4 of the $25 gift cards from The Brewer's Cabinet for $69.00 (look forward to a review soon). Cards from I-Fly to Sushi Pier, Theater tickets to PF Chang. I can't end this review without talking about the meats. When we can afford some quality steak, we always go with the New York steaks here. We have never been disappointed in the quality. We look for sales on Lamb, hamburger, salmon and seafood. We love the quality of the meat department, but with a budget, often we have to forgo these luxuries. It is true you get what you pay for! Below are some tips to help your shopping experience. Tip 1: not all Costco's are the same. Seems that each Costco can carry different Items. For example, I usually get chicken, beef and vegetable "Better than Bullion" and usually the pyramid has only the chicken. Tip 2: though they often have great prices, just because its bulk, doesn't make it a better price than your local supermarket. An example today was the Arrowhead water $8.00 for 40 bottles and at Smiths, it was 24 bottles for $3.99. The Costco water is around 3.5¢ higher per bottle. It is definitely convenient to grab huge packages of stuff, but it doesn't always mean it's cheaper. Tip 3: Food samples. My kids absolutely loved this. I had to go to both Cosco's today, and neither of them had samples. Covid has reduced the fun. If they ever start again, There is no set pattern for going and getting to taste those awesome free samples. I asked the manager, and he said food samples are dependent on if they have vendors that want to provide them, workers to work the carts, and there are enough people shopping. read more

See all

Between the two, this is is my favorite Costco to do my shopping at. The parking lot is easily accessible, the gas line is never too long, and the employees are all so friendly. The store is laid out well and it's easy to find what you're looking for. It is always organized and clean. Their clothing area is never overcrowded or full of mountains of clothing as the staff are very attentive to keeping it neat. The food court can get a bit busy and backed up, but it's never too big an issue. I'm always in the mood for a hotdog or slice of pizza - you just can't beat the price for a quick bite to eat! read more

I go to Costco probably once every week or maybe twice I love Costco. I am so glad they are in Sparks they and their employees are great helpers so again, check out Costco because they are the best and their snack, bar, and their pizza and their hotdogs. You can't find that anywhere for the price read more

Explain to tire center person, that I was caught short on time and have to go out of town. Wanted to know if they could rotate my tires as they are due and I have to leave on Oct 2. Best they can do is have me drop off my vehicle and leave the car there most of the day. Bought the tires as a faithful client, but the service is not there when you need it. Les schwab is right down the road. read more