Mark and Randy were wonderful! They helped install my hot water heater in a tough basement, and I…read morecan't say how much I appreciated their patience and diligence getting me taken care of!!!!

Less than 1 star if I could!! The General Manager (Amy…read moreDuda) at the Woodstock VT branch was extremely rude when I raised a concern brought forth by a service tech (not a Dead River tech which I am sure played a role in her attitude) who was at my house over the weekend to fix my furnace and told me the issue that almost caused my house to burn down was most likely due to the tank not being filled regularly cause a large build-up of sludge which in turn burnt out all the electrical aspects inside the furnace - $800+ and tank needs replacement this spring, but thank god we still have our house and out fur-babies are still alive as we were not home when the issue occurred!! She was very belittling and extremely rude when I didn't use the correct terminology (I don't work in the fuel business). She even told me to research how sludge builds up in tanks, saying the tank not being full is not a contributing factor. So here is the research (special attention to the last line "This process is exacerbated by oil impurities, and internal tank rust, especially when tanks aren't kept full"): Sludge builds up in #2 heating oil tanks due to condensation, creating water at the bottom that fuels microbial growth (bacteria/fungi) that feed on the oil, producing waste that mixes with rust flakes, dirt, and oxidized oil to form a thick, sticky residue. This process is exacerbated by air exposure (oxidation), oil impurities, and internal tank rust, especially when tanks aren't kept full, creating ideal conditions for contaminants to settle at the bottom. It appears that both oil impurities and the tank not being full for months are contributing factors to the issue! I wasn't saying they were the only issue, but my research only strengthened my decision to change companies, as the lack of timely deliveries IS a factor in the issues we currently have! Please do better!! Customer beware: call the main office in Maine if you have an issue, as the Woodstock office is horrible!

Very friendly. Completed the work in a timely manner. Having him come back for another job.read more

I had a furnace issue that needed to be evaluated as soon as possible. Justin came through quickly…read moreand professionally. I will be using him for additional work on the immediate future.

Cardigan Mountain HVAC installed a renaii heater for us in Alexandria, NH and later a Mitsubishi…read moreheat pump system. I highly recommend them. Jeremy, the owner has been incredibly helpful, thoughtful and very knowledgeable. They responded immediately when we had a problem with our renaii heater. The work has always been high quality. Jeremy inspires trust which is very important in a contractor. We have been completely satisfied and happy with all the work Cardigan HVAC has done.

We wanted air conditioning on our first floor and in our MBR. Talked with three companies, and…read morechose Cardigan Mountain HVAC because they did more than just say "here's what you need based on square footage." Jeremy and his team took the time to consider that we have vaulted ceilings, and they checked the attic to ensure we had enough insulation. Their proposal was based on science; it was affordable; they were done in two days and with complete cleanup - you would never know they were even there. They followed up by completing the rebate forms for us. And because they are diamond-rated installers by Mitsubishi, our warranty was extended for years. Yes, this is a glowing report. Cardigan Mountain HVAC truly deserves it.

Appears to be out of business as reported to me by another area chimney firm. Happened some time…read morebetween the beginning of July 2019 and the last week of the month when I couldn't reach anyone to confirm an appointment for which they did not show. (3-stars because I had to select something.)

Fantastic service by John! He was pleasant , professional, friendly, knowledgeable and taught me a…read morefew things about my chimney! See ya next year, John!

Excellent Service. Great people to deal with…read more Show up on time - even come after hours when needed.

Had a broken pipe, they came over and fixed it and the prices was very reasonable. Highly recommend…read moretheir services.

The technician was excellent. He was knowledable, efficient and friendly. He explained everything…read moreas it was happening. I am so glad I found Jerm's. I will be using them for all my plumbing and heating needs in the future. Not only was the technician impressive, but the first phone call I made with Erin and those following were very pleasant and informative.

Matthew Townsend did a wonderful job of repairing and upgrading my plumbing today…read more He was very professional and helpful I recommend Jerms for prompt and quality work Thank you Dalene Washburn

Chimney Savers saved our chimney and roof, accomplishing some necessary repairs expertly and…read moreefficiently and adding a stainless steel cap so that it might be a while before we need another visit -- at least to take care of the problems they fixed! Great service and workmanship, accurate estimate, and great communications: they showed up when they said they would and did the work in the time they projected. Highly recommended.

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

Extremely well run business with professional, knowledgeable, and dedicated client-focused service,…read morefrom making the appointment, throughout services and when reviewing their work prior to billing. Always a pleasure to work with Jerm's!

efficient and professional. Difficult job handled well and without issues…read morewould recommend