I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

A little too pricey on some items but great inventory!! Great selection of Jewelry, gift items,…read moreetc. The owner is very helpful but not pushy which is exactly what I want when shopping!! Being open on Sunday would be great for us working people!!

What a cute little store! Plus the woman who waited on my friend and me was super friendly. There…read morewas no pressure to buy - just lots of ideas on how to perk up, redo or brighten your home. There are items for sale but I think the bulk of their business is to assist you in redecorating. And it's not that expensive! My friend bought a very cute side table they had redone for 85.00 and is having a dresser she owns redone for slightly over a hundred. There are lots of fabrics and they are available for home visits. I liked it so much that I was very dismayed to see a dog there when we visited. I get it, you don't have much foot traffic but a dog just doesn't belong in the public part of a business. Granted, it was a tiny, extremely quiet and well behaved dog who went immediately to sleep. But I haven't brought my daughter back here because she has such severe dog allergies. Please keep the dog in the office part! I do plan a return visit and sure hope there aren't any dogs to greet me, no matter how cute and well behaved they are.

Beautiful flower and gift shop. Upon arrival was greeted by Ellen. She was very professional and…read morekind. I ordered the dozen red roses with a couple other accessories to top it off. Linda checked me out and she also was kind. Special roses for a special lady!

I am so happy to have come across The Flower Depot today!! Using their website was an easy process,…read moretheir price points are competitive yet fair and customer service is amazing. I had the pleasure of speaking to "Grandma Lois" this morning and she was just what I needed to brighten my day! She assured me my order would be delivered today and it was right on time. The recipient of the flowers called me immediately and gushed over how beautiful the arrangement was! I am throughly impressed and truly grateful for The Flower Depot...I highly recommend this business (already told 3 people about the shop) and will definitely be using again!!!

I will never return back to water Street again. I went in there with my mother who just got done…read morewith chemotherapy and her immune system is very low. She wanted to do some Christmas shopping and the employees were not wearing masks. We asked them to put on a mask on and the lady said it Wasn't mandated and refused to put it on while we were there .I'm sorry but when somebody is sick and they're doing their best to be careful you would think that a business would be respectful to their customers who spend a lot of money there. I will let all my friends and family know and I've also contacted the village of Mokena to let them know that this place does not care about their customers.I have also let the public health department for Illinois know that this particular place will not follow through when Irequested by customers.

Cutest store! They have great lines of merchandise, great vibe, and the cutest gift ideas. I've…read morebought several things here and always stop by when I am in the area. Staff is incredibly friendly and always willing to help. It's so nice to have another cute Boutique with unique items in town.

8.29.23 Johnson's…read moreGreenhouses created an over-the-top arrangement for my best friend's passing. It exceeded my expectations. Kim, the vendor I spoke with, patiently listened to my detailed instructions, added her creative touch and created a tastefully unique tribute. She sent me updates and a photo of the final fresh flower design. The standing floral composition fully complimented the sentiment of the solemn occasion. I would use them again and hope not for the same reason. Tim B. Denver, CO

My brother unexpectedly passed away late last week. Due to my physical distance from my family in…read moreIllinois, I ordered flowers from a business in Manteno that seemingly had a great name. Long story short, my order was canceled 2 hours prior to when the flowers were to have been delivered to the mortuary for my brother's services. I immediately contacted Johnson's Greenhouses and spoke with Kim. After sharing my story and need for help, Kim reassured me that she could deliver a beautiful arrangement by 12:30 pm, in time for my brother's service. I cannot thank Kim enough. The arrangement was beautiful, in tribute to my brother. With gratitude- Marcia

Mary is wonderful! She did a beautiful job on all of my wedding flowers! I'm not sure how her cost…read morecompares to others, we chose a lot of orchids which I know are more expensive, so this was one of our biggest wedding expenses - but it was well worth it! I would definitely recommend Mary and a Floral Affair!

Mary is AMAZING! She made my flowers one of the least stressful aspects of my wedding by her sheer…read moreprofessionalism and expertise. I know very little about flowers and when we first met she looked at my Pinterests pics on my phone and made my dreams come true. She was timely, reliable, and didn't disappoint. The flowers stayed beautiful all day and when I got to the venue I was BLOWN away at how beautiful my center pieces were. I got everything I wanted, and all at the right price in compression to other florist I met with. Mary has been in the business for YEARS, and her business is highly driven by word of mouth recommendations (that is how I found her) but I want Chicago brides to know that if you are looking for some one who you can trust, knows what she is doing; and does beautiful work. Mary is the perfect florist for you.

I got the flowers for my wedding from this place. At first I was satisfied with the te service…read more(that is why it's 2 stars not 1). Two days before the event I was called by the owner and told that my deposit was less than what I've given them (even though I had everything on the receipt). That was the first red flag. The day before the wedding I went pick up the flowers for my hair and the cake. They were already looking old! Or like someone mistreated them badly. And the flowers for the cake weren't as I asked. Also my husband's boutonnière fall apart (it was one rose) right after the ceremony. The owner again tried to argue with me about the deposit wanting me to pay more than we agreed on. And after she saw the receipt she finished it by saying "well, I have it written down differently so if I lose money it's on me". How unprofessional?! I do not recommend this place at all.

Tecza Flowers did all of the flowers for our wedding and reception. My wife and I can't say enough…read moregood things about Maria. She was constantly in touch with us since the day we booked her, making sure to work with us and let us know of all the options available to us. She's very accommodating and easy to talk to. We visited other florists before choosing Tecza, and many either charge much more for similar quality arrangements or have their own vision, rather than catering to the clients.

Waiter for months after calling, texting and going into the store for a quote to have them do…read moreseasonal porch planters. That should have been my first clue- lack of customer service and follow up. Finally got a quote of 175-200 for a planter and was told it would most likely be less. I received a text from owner, saying after plants were installed, my total was $540! I was told prior I would get a say or input on design choices when they were planted- the women came while I was gone, which is fine, but prior to that no options were given. Just a price- which I did approve. When I asked why this was so high I was told Two hours for labor and additional taxes. Really? My ring door bell shows she was here less than 20 min. I should have been informed there would be add ons (labor, taxes) during the quote. That would be the professional business and honest thing to do. Clearly the owner does not value my business because I was told to bring the plants back and leave them back the back door. What a waste of my time. Do not recommend this business for poor customer service and appreciation. Shame

Beaucoup of love for BoKAY!…read more My husband came home with an early Valentine's bouquet that is stunning - just a bit different and total quality. I had walked by their new studio earlier in the year and was blown away by the modern and unique way they arranged the flowers. I highly recommend this florist if you are looking for something high quality and original. And if you are a husband looking to really make your wife happy, remember this review and thank me later for the bliss in your house.