Giving a 1 star based on my customer service experience with the pharmacy department. Particularly…read moreDahlia. I don't know why anybody is putting her on the phone duty. She should not be talking on the phone the customers. Rude & Irritated to have to do her job. My doctor called me in a prescription that is out of stock. I called to discuss two questions. If it's out of stock, when will you get it?? And two, if you guys are unable to get it today, can you transfer it to another pharmacy so I can pick it up today?! That seemed very difficult for her. Her response in a nutshell. We don't have it and can order it will be to here tomorrow. I need it filled today as I'm leaving town. Asked if she could have it transferred to another pharmacy. She told me to hang up and call another pharmacy to have it filled there. I asked her if she could have it transferred since she's already in my profile. So I don't hang up and have to call another pharmacy. I mean that would be a good customer service. No. Then she told me to just go to the pharmacy and talk to them and pick it up. At that point, I said, let me talk to a manager. The manager got on the phone and said she can't even transfer it and that the doctor would need to have it transferred. So she just gave me information that was false just to get me off the phone. On top of that- if she's going to talk crap about me at least know that her phone is still on I can hear. Take that girl off the phones. *** and after reading these reviews, it sounds like the pharmacy department is just making the review ratings go down.

DO NOT, and I mean DO NOT go here for pharmacy services! Absolutely the rudest and incompetent help…read moreI have EVER received. The good help doesn't stay and I understand why. Had to have everything transferred away from this location to another. Unbelievable how they treat their clients.

I have been a loyal smiths shopper for 36 years. Never again. I am a 62 year old woman and went…read moreinto the store on bengal blvd to purchase beer and groceries. They would not sell the beer to my 25 year old son who had his id because I did not have my id with me. Since when does the whole family have to have id to purchase beer? Ridiculous

The pharmacy is the WORST!! They never have prescriptions ready. They seem to be "lost " and I have…read moreto do the work to find them. They don't answer the phone They forget to use my insurance and I don't want to wait anymore so I just pay more. They almost laugh at how bad their pharmacy is. NEVER GOT ONE OF MY SCRIPTS RIGHT. And they are very rude. Mostly the girl pharmacist Monique or something like that

I'm in town visiting my son and needed a small prescription until I get home. Normally I use mail…read moreorder but it hadn't arrived by the time I left so my doctor's office offered to call in a two-week supply for me locally. They confirmed that they had, in fact, called it in at 1 pm (12 pm local time) yesterday and verified once again the pharmacy location and phone number. Today I went there at 4 pm to pick it up only to be told by the pharmacy that they hadn't received it. They offered to transfer my entire prescription to their pharmacy which would then enable them to fill it for me but I wasn't interested in changing pharmacies... just getting enough medication until I returned home. They were nice about it, but I told them I had called my provider's office before coming who confirmed they had called it in so I believed they should have it. Just then another woman working in the back came up to "help." I had heard her complaining (grumbling?) since I got there about how she needed to leave or she'd get caught in traffic, so I wasn't surprised when she firmly restated to me that it hadn't been called in. Her "husband's a doctor" you see, and she sees this all the time where the doctor's office says they did something when they hadn't. Well guess what, Mrs. my-husband's-a-doctor, I'm not sure how your husband's offie is, but I've been going to the same provider for 15+ years and my experience tells me when they confirm they've done something, it's taken care of. On the other hand... there's a long list of reasons why I no longer use CVS as my regular pharmacy and today, you just made that list longer. May I suggest a little refresher on customer service?

Everything is what you can improve! Every time I come in here I think I'm going to give it just one…read moremore shot. But the constant and I mean constant every single time I walk in the door there's an issue. It's always their policy that they can't do what is necessary that delays the prescription and then they're out of the meds. I need all of the time, and it's not their fault they never have any accountability and every single time I think to myself I'm never going to come back in these doors again for this pharmacy and now I have completely reached my limit! This is the worst pharmacy I've ever been to do not come here!

I was looking for a new pharmacy and got recommended to the medicine center, They matched prices…read moreand was so much cheaper than my old pharmacy, so I have only been here 3-4 times and she greeted me by my name! They are fast and great at what they do. I would recommend this place to everyone!

Always friendly. This is the mom & pop pharmacy of the neighborhood. On top of being very sweet the…read morestaff are always attentive and knowledgeable. I love the selection of vitamins and other healthy products. And they have lots of great gift ideas.

I would like to give the Walgreens and their people a higher rating…read more I really miss CVS, they never texted me and gave me false info. Walgreens texts me saying my RX is ready. No it ain't ! Told me it should be in tomorrow. Then when they text me next, I'd just driven through their drive-up telling them I got a text and my RX is ready. So 15 min ago, right after I'd just been there, now the text says they have it !!! No they Don't !!! Or do they ? So I dropped back bye because by now I'm ready to discuss this with somebody. Now there's 4 cars on n front of me! C'mon Walgrens! 2-4-6-8 C'mon Walgreens, Don't Suck!!!!!!! You Must B Better than

I'm writing this from my wife's account but I went in today to ship a box with the fed ex…read moredepartment. I had the experience of working with Morgan and let me tell you what an experience it was. I simply asked if she had some tape so that I could tape my package to make it more secure and Morgan snapped back with an attitude I don't think ever experienced before. She was mocking me as if asking for tape was some unreasonable request. After a few exchanges I told her she was being childish to which she threw herself down on the floor and started flailing her arms as if she was a child throwing a temper tantrum. I still am at a loss as to what the hell happened in that store today. Apparently she was the shift lead, but she is in no position to be in charge of anyone. She is incredibly unstable. Management, if you are reading these reviews please go review the video footage because she is a liability for your store. I want to add that there was a really kind girl working in the makeup department that was so helpful. Management should make her the shift lead not Morgan.

The retail store is so unique and so fun to go to! They have the best gifts and I don't think I've…read moreever left without something in my hand. The staff is always so friendly and helpful. Courtney does such a great job telling me what I need and showing me all the latest and greatest. Don't miss this Hidden Gem inside a Pharmacy!

I was shopping for Easter gifts with my son and, since the store does not provide carts, we used…read moreour stroller to hold several stuffed animals and a book while we decided what to purchase. While changing his diaper in the restroom, my son began showing signs of an asthma attack. He has severe asthma, and I immediately rushed him to the car to get his inhaler. In the stress of the moment, I unintentionally left the store with several stuffed animals still in the stroller. As soon as I realized what had happened, I called the store to explain and let them know I would return the items. I mistakenly contacted the West Jordan location instead of the Sandy store and was unfamiliar with the exact city when asked. I intended to return the items after work at 5:00 p.m.; however, at exactly 5:00, I received a call from a police officer informing me I was being accused of shoplifting and needed to return immediately. I fully cooperated and brought back every item as fast as I could. Unfortunately, despite explaining the medical emergency and my efforts to correct the mistake, I was met with a lack of understanding and was issued a citation. The owner explained she was a mom herself with a child that had asthma so I was very shocked to see the coldness and lack of understanding. I cooperated the whole entire time and apologized multiple times This was an honest mistake made during a medical emergency involving my child. And when I told her that she said "well you were at a pharmacy" as if that's the same as a hospital. I acted promptly per my motherly intuition and I to took full responsibility and returned everything immediately, and I hope other parents can understand how quickly situations like this can unfold. I would never recommend this place to anyone, especially those shopping with young children.

Pharmacists have always been very helpful and courteous. Even when I have an issue with a medicine…read moreavailability, they are responding my texts or calling directly. A welcome behavior in this strange society. I recommend them thoroughly.

I've been using this pharmacy for about 10 years. Even though there are many pharmacies, some even…read morecloser, my family uses this one inside the Sandy Target. Customer service has always been exceptional. The pharmacist is always available to answer any of my questions. I highly recommend them.

I had a prescription called in and I called Walgreens Holladay store. To make sure they had it and…read morethey told me yes and confirmed the prescription and took my insurance info. I went in a couple hours later to pick up the prescription and they told me they lost my entire profile. They lost the prescription and all my info!!!! They were extremely rude like it was my fault. Never called me to let me know any status at all. They did not even care! Horrible customer service. I got the prescriptions transferred to Harmons in Holladay they got them done for me in record time. I will only use Harmons in Holladay pharmacy!!!

This Walgreens location used to be a great spot in town to get your meds and other pharmacy…read morerelated items. However, in the past few years, the location has gone downhill and whoever manages this store does not seem to care. Shelves are empty and there seems to be a skeleton crew running the place. I have stopped picking up most of my prescriptions from here because of this situation. This past weekend, I broke my leg and had the ER call my meds in to this location since it is the closest to my house. When looking up the hours so I could have a neighbor pick up my prescription, I noticed that the pharmacy is not even open on Sunday! I had to call the ER department back and have the prescriptions sent to another pharmacy that was open. Today, after surgery, my surgeon sent several prescriptions here. The prescriptions were called in several hours prior to being picked up, and the whole order was not ready after being called in many hours in advance. The pharmacist and technician who were on duty were very short and dismissive with my parents who had to pick up my prescriptions. Unfortunately, after this experience and after my recovery, I will continue to pick up prescriptions elsewhere. The cashiers at the front of the store are always friendly and helpful, but the pharmacy department really needs a complete overhaul so they can serve customers in a more efficient and friendly manner. The continual complaints from those who work in the pharmacy that they are short staffed (which they have been stating) is not an acceptable excuse for such poor service for a pharmacy.

Wonderful customer service! I talked with 2 different people in separate occasions, and both of…read morethem were very friendly, polite and helped me to place the order. In both cases I received my meds (by priority mail) in 2 business days. Love to do business with them again. Keep up the good work!! ^_^

We ordered (and paid for) 60 Christmas cards from Walmart. We got 54. We still had what we needed -…read moreluckily. Bad form Walmart. This is stealing from your customers plain and simple. Order your Christmas cards elsewhere. BOOOOOO

I purchased tires from Walmart online. When I tried to get the Midvale walmart to install them…read morethey refused to give the $18 tire install package listed online for tires purchased from walmart. Told me I would have to pay $29 or return the tires and reorder online. Real great job Midvale Walmart tire center. I went to the Taylorsville Walmart and showed them my purchase receipt and they honor the $18 install no problem.