We used Country Vogue for my wedding. When I first visited I was extremely pleased with Debbie, she was very sweet and laid back. Even said if the suits don't fit the way we liked that she would tailor them. Also offered to cover our ring bearers bow ties for us.
However, it wasn't until the week of the wedding until things went terribly wrong & I realized I made a mistake sending my guys there- horrible time to figure that out.
1st off, The groomsmen's rental suits won't come in until the very earliest- Tuesday the week of your wedding.
However, 1 of our guys suits did not arrive until FRIDAY. Mind you, my wedding was Saturday.
To top that off- my brother's suit jacket was way too small so they ordered him a size up without measuring him again, which then came in Thursday & still was too small. Then they ordered another for him which couldn't come in until Friday.
My dad's shoes were too big & another size had to be ordered which arrived Thursday.
One of the groomsmen's shoes were 3 sizes too small so we had to order another pair for him which arrived thursday.
The dad's ties & vests were both the complete wrong colors. We had to reorder & those came in thursday.
My husband's whole suit was too big & we had to order a whole new suit for him which came in Thursday & thankfully fit.
Debbie had asked that a size up & a size down be sent with the groomsmen's suit that wasn't able to come at all until Friday & one of the sizes of the suits they sent was the complete wrong color suit. Thankfully the original size that was ordered for that groomsmen fit or we would have been screwed.
Basically I was a stressed out mess after all of this. When I first came to Debbie about the issues she acted as though that was all common & even said that I was lucky because one of her brides had 13 groomsmen & none of their suits were in yet. She never offered any sort of discount or anything at all really other than reordering & hoping for the best. She did agree to let us keep all the suits- even the messed up orders just incase. She did apologize toward the end, but honestly before that blamed everyone else instead of admitting fault & was pretty passive agressive.
Let me just say that Debbie seems like a very sweet lady- I just don't know that she knew how to handle the situation correctly. It was stressful & no one wants to be at the end of that. I would hope that this isn't a common occurrence for them but honestly there was so much wrong that I don't see how it couldn't be. I would hate for another bride to go through what we went through the week of the wedding. read more