Friendly, helpful staff! Great selection-you will find something that is a must buy! Like the…read morenotifications of specials

Long drive from prospect to mount Washington for an item that was already sold! Messaged seller…read moreprior to departure, NO response. Item listed on Facebook Marketplace was not updated as sold( still not). Was advised that I should have called first(Really!)

Thankful to all of the Ladies that work here who are so helpful and kind…read more There was a recent mix-up of an online order I had placed. The store said they didn't have my items on a day that I went in there and asked in person. In actuality they did have the items at that time. I called them the other day to check, was told the items were there. Told them I would get them asap. I then received a VM, a couple of days later, telling me that if I didn't come and get the items within 5 days they would be placed on the floor to sell them. I became upset at this VM as I've shopped there since the day they first opened at this location. However, I'm giving them a 5 star rating because it was all a big mis-understanding. I apologize to Jackie, one of the Ladies that works there. Thank you Cato's for very nice clothing choices and excellent employees.

We needed to return a $150 coffee pot that I bought online because it was leaking. I did not have…read morethe box but did have the emails supporting my purchase and delivery. So I wasn't sure how the return would go. But Carla, at the return desk was super efficient, pleasant and professional and had a credit posted to my account within 2 minutes, using information from my emails. We shopped (to use some of that credit since I had already paid the bill) and a clerk in rhe store was also super friendly and helpful inquiring if we needed help. Dressing rooms were free of cluter and accessible. Overall, an easy experience and I was able to use some of my credit on new dresses.

This kohls department store is located in the hip view neighborhood of Louisville just off Preston…read moreHighway right as your entering bullitt county. Very nice and spacious store. If your not familiar with kohl's they are a department store that sells clothing, toys, home appliances, shoes, and etc. they run great sales frequently and really have a great rewards program for there valued customers. Kohls on a whole hour can find amazing deals on great brands. However when a sale isn't being ran it can get pricey. But there sales are frequent and great. One of the new perks Kohl's and this location has added that I love is the return an Amazon product in store and they handle all the shipping for you. That's a great and smart partnership with Amazon. Makes it another and easier for customers. Overall this is a nice location. They do a good job of keeping it stocked and clean and the workers here are usually friendly.