Truly appreciate Vicky and Dr Stewart always taking such exceptional care of my fur babies - Merlin…read moreand Cookie. Visiting the vet can be a stressful experience for the owner and pet but this team is extremely helpful, compassionate and cost aware.

I brought my 11 week old Doberman puppy in for ear cropping, driving 3 hours each way. Dr. Stewart…read moreis well-known for doing a great job, so it was worth the drive for me. She and the staff took excellent care of Schatzi, and her ears look phenomenal. Can't say enough good things. I just wish they were closer so I could take her for her regular care.

Took our son's senior dog here who just moved to the areas. They got him in on the same day and…read moretook care of his ear infection. Happy with the service and how quickly they got the dog in. I

Love these guys! I take all my pets here. Two dogs and a cat. They are always timely and so so…read morekind. The care is affordable and quality. They are always kind and gentle with my pets and take the time to make sure they are comfortable.

I am writing to express my extreme disappointment with the care my pet received at Tigertown…read moreVeterinary Hospital. I took my dog in for a checkup, and the vet told me that my boy had an arrhythmia. She then told me that she didn't feel comfortable prescribing him medication until he was seen by a specialist. Totally understandable! After the vet left our room the vet tech came in with her as they were discharging us. The vet tech said that Dr.Cain should start us on a heart med. I was very concerned about this, as I had never heard of a vet tech prescribing medication. But the Dr.Cain just kind went along with it after the vet tech brought up that "it wouldn't hurt" Mind you I asked if I could record the findings as I tend to miss things that are said so I have ALL of this recorded. I called the next day after my dog had serious side effects and to to ask about the medication. The receptionist put me on hold and talked with the owner. She came back and said that Misty (the owner) said to NOT give that to him as it would not give us clear results when we got in with the cardiologist in a few weeks. I am very upset that my dog was given medication without a proper diagnosis. NOT EVEN DIAGNOSED AND THEY ARE GIVING OUT MEDS. In addition, the receptionist was very rude and unpleasant. She made me feel like I was an inconvenience when i just have my pets best interest at heart as I should. I would not recommend Tigertown Veterinary Hospital to anyone!

I have been taking my rescue felines here for five years. I have always been treated well by all…read morethe staff and my cats have received good care, even my monster Liam, who is very difficult.

My pets have been seen a few times at this place. I loved the veterinarians and never had any…read moreproblems. HOWEVER, I JUST HAD THE CRAZIEST EXPERIENCE AND WILL NEVER RETURN AND WILL URGE OTHERS NOT TO... here's why: A couple days ago my cat was bitten by a snake. His leg was swelling in front of my eyes and he personality changed quickly. I called the office right as they opened about thirty minutes later. They said with snake bites I would need to bring him in urgently due to the quick decline it can cause. I was concerned about price and she stated they don't do payment plans and said to try care credit but drop him off and we would figure it out. So that's what I did. I tried care credit and it was a no which was no surprise. I'm a full time healthcare student and mom. I received a phone call from the veterinarian who said they needed permission to start antivenom therapy and fluids etc, I said YES and explained again that I was trying to figure out the finance aspect she said it's fine we will deal with it at the front when we know what we are looking at and that the cat would usually stay overnight for observation so I would have a little more time to get whatever the cost was together. After I picked my son up from school, I went by to see the status and they said my cat was responding well and no complications and the price was $554. Okay, so realizing they were trying to release him right then I was panicking because I still haven't had enough time to have the response from the people who were going to pitch in to get the cat paid for. The woman in the back office came out and instead of calmly trying to understand that I just needed until the next day (which was what was eluded that morning) she used a humiliation tactic in front of the people in the waiting room and her staff. Things she said such as, "did you even have intentions on paying?" And scoffed at me. And I was trying to explain that I just needed a little bit to figure it out. She was very pushy and probing and so I had started getting emotional knowing that she was clearly treating me like I was a scumbag of the street. She asked that I call and speak to only her in the morning and I asked her if she was going to be as rude because if so I don't want to speak to her. She got very offended and visibly was shocked that someone would call her out. She got huffy and I was trying to dismiss her and she said things "do I tell her (pointing at receptionist) that she won't get her check because you can't pay" which is bad business and could get illegal. "Do you have a check we can just change the date?" Which is illegal. And through all of this she exclaimed that she was the owner like it was supposed to make a difference. Then she told me other clinics would call the police and press charges for theft of services. Absolutely ridiculous and such a disgrace of a woman. Like I anticipated, the next day I paid and got my cat and the medical records for my husky and my feline and will not be returning. What an embarrassment to caring for animals. Insensitive, rude, and disgusting. I wouldn't want my penny OR A FRIENDS BORROWED PENNY going to support this woman's place of business And after sharing the experience amongst my class one of my classmates knew the exact person I was speaking of. Kelly the owner. She shared some horrific stories on how the employees are screamed at and treated. I couldn't help from realizing that this woman is in the wrong field and she treats everyone like shit.

The staff and Dr Newbolt are truly amazing. We had to make the impossibly hard decision to say…read moregoodbye to our sweet girl Sophie today. They made this very hard day that much easier to handle. Their professionalism and courtesy is second to none.

Can't say enough good things!!! Our dog is well cared for…read morehere...I have total confidence in this clinic

I have had a couple of bad experiences with this vet practice. My small dog is hesitant with…read morestrangers. This business is unable to trim his nails without heavily sedating him because it is easier to medicate rather than just working quickly with care. When I ask questions, the staff is a bit argumentative and defensive. That is not pleasant for the dog or for me. This business is very efficient at collecting payment.

They really love on your animals. They are taken out…read moremultiple times a day. And they have a nice play area for your doggie babies!

My son is new to the area His pup had a paw injury and needed to be seen. They were friendly and…read morescheduling an appointment was easy. He was unable to take him to the appointment so good ole mom to the rescue! The staff were attentive and even though the pup wasn't excited to be there, they made him comfortable. We will be back

My dog came home happy and relaxed, and his grooming was beautiful! Got the cut I requested and…read morethey did the nail trimming and all the extras.

Just started taking our fur baby to Paws Kountry a couple months ago and we love it so far. Staff…read moreis very friendly and welcoming and our dog leaves happy and smelling amazing every time. Quick drop off and pick up and convenient parking right out front. Haven't used their boarding services yet, but if I needed it I would definitely consider them first. 100% recommend them for grooming services.

Amazing job on our fur baby! Such special care given to her and amazing service! We're able to get…read morean appointment that works for us, both drop off and pick up. Even surprised us with a bandanna and a photo of our girl