Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

We took our little fur baby in three times over two days, and honestly the care we received meant…read moreeverything to us. By the third visit, Dr. Podriza--who is probably one of the kindest people on the planet--took the time to really look closely at the X-rays and noticed something that needed more attention. We originally thought it might have just been something minor from a nail trim, but our baby ended up needing to stay overnight. The next morning, Dr. Biquet came in, did additional X-rays, and figured out exactly what was going on. You should have seen her face when she solved it--it was such a moment of relief. It was truly their teamwork, attention to detail, and how much they genuinely care that made all the difference. I really feel like they saved my dog, and I'm so grateful. I would absolutely recommend them to anyone.

My cat was very dehydrated and had not eaten for a couple of days. $1800 later they gave him two…read moresubcutaneous IVs for hydration and an x-ray. They encouraged me to leave him overnight and gave me the price...I was out of there so fast, and it had already been at least three hours.

Ok went today for my baby dental appointment and everything went well ! They did honor the discount…read more, I finally found out the actual lab results and what they tested for and they went over all my questions !

I would rate my experience with "NO STARS" if that were an option!…read more I am extremely disappointed with the care my pet, Nikki, received during her visit on 02/23/26. This is especially upsetting because my experiences with this clinic in 2023/2024 was excellent, and I previously felt confident in the level of care provided. Unfortunately, the quality of care has declined significantly. At this visit, I was advised that Nikki's labs were "all good." I later learned that the appropriate labs for her symptoms were never performed, including basic indicators of infection such as a white blood cell count. When I took Nikki to my regular veterinarian on 02/26/26, he had to repeat the labs, and her WBC was found to be elevated, indicating infection or inflammation. Additionally, the X‑rays taken during the visit were poor quality and did not include proper spinal views. My vet advised the images were difficult to interpret and incomplete, requiring all imaging to be redone. Those repeat images revealed a prolapsed spinal disc, which was not identified or ruled out during the initial visit despite Nikki showing neurological symptoms. The vet at this clinic suggested a possible inner or middle ear issue and recommended motion sickness medication and an ear wash. When I asked if starting an antibiotic would be appropriate, I was told it was "invasive," which was concerning and unclear, as antibiotics are not invasive. Ultimately, my vet diagnosed Nikki with an infection affecting her central nervous system along with a prolapsed disc, requiring antibiotics and steroids--treatment that was delayed due to the initial misdiagnosis and incomplete diagnostics. Because of this visit: Nikki's infection and spinal condition went undetected Appropriate treatment was delayed Labs and imaging had to be repeated elsewhere My pet endured unnecessary risk, discomfort, and stress I am sharing this review because I previously trusted this clinic and had positive experiences in the past. I hope management takes this feedback seriously and reevaluates diagnostic processes, imaging quality, and clinical decision‑making so other pets do not experience similar delays in care. To make matters worse, I paid $789.13 for this visit and left with no answers, and ultimately, the wrong ones. I then had to incur additional costs elsewhere to receive an accurate diagnosis and proper treatment.

Our 13-yr old pup became very ill very suddenly. When we got to Burleson Animal Emergency Hospital,…read morethey met us at the door and immediately took our baby to triage and took us to an exam room. About 3 minutes later, the nurse came in and took us to the triage area. Our baby was dying from her illness. We were very grateful to be with her, loving on her, during her transition. All the staff were very compassionate and gave us their sympathies and hugs. We were able to stay with our baby in the exam room for as long as we needed to finish saying our goodbyes to her. Within a day or two, we received a sympathy card from Burleson Animal Emergency Hospital. We then received a card from The Arbor Day Foundation saying Burleson Animal Emergency Hospital donated for a tree to be planted in memory of our baby. The folks at Burleson Animal Emergency Hospital went over and above anything we ever expected. We are very grateful for them

This place is horrible. The lady in the front was the only…read moregood part about the place. The Dr was trash. The nurse explained the meds backwards. The meds they gave me made my dog worse and ended up leading to her death I'm sure. They want money and don't care about the well being of the pet. I asked for a quote up front on everything that was going to be done and possibly be needed after test where done. I paid and then get a call saying they need more money from me for stuff the originally told me was going to be needed. Agter all the tests and X-rays they tell me my dog will be fine just give her the meds and monitor her. 2 days later she's dead. DO NOT TAKE YOUR PET HERE IF ITS A REAL EMERGENCY. They just gonna run the bill up waist your time and not help you the way you need. BURLESON needs to shut this place down. There reviews show exactly what your going to get.

Worth the drive from Azle, Vet Bill has been a steady presence with our fur kids. From routine…read moreheart worm, flea, allergy treatments, to surgery when one of our cats needed a tail amputation and diagnosing our other cat when he just stopped acting like himself! They can usually see us the same day or the next when we've called. They call when they say they will call with results and usually check on the animals after they've treated our fur kids.

I had to have my cat Bonnie of 17 years euthanized last week and today I got a real nice card from…read morethe staff that they all signed. thank you such much. Dr Lemish and Amanda were so nice and helpful. thank you again.

Dr. Tad Jerrett is one of the most kind, compassionate, and caring people I've ever met, and…read morehonestly one of the most brilliant vets I've ever had the pleasure of knowing. His love and dedication to his practice is phenomenal, and his love for animals is just amazing. Brazos Animal Hospital has been around in Mineral Wells for as long as I can remember, they have a wonderful staff, and the office is ran very well, the shelter is as cheerful of a place as a shelter can be, and always as clean as possible. I've taken many animals to Dr. Jerrett and it dont matter if your bringing in a stray you found, a horse, or your beloved pet you will be amazed at the care thats given. I love how Dr. Jerrett advertises on the radio, instead of it being just an ad with a catchy jiggle to bring your pet in, he actually teaches you something valuable that any pet owner should know. I love this approach to his advertising, and it was always helpful to me. A++++++ for the labor of love Dr. Jerrett and his staff are doing in Mineral Wells keep up the good work!

I took my dog in for a scheduled spay after she got an infection from her last heat cycle a month…read moreearlier. Brazos Animal Hospital called five times within a two day period before the scheduled surgery. Two of the phone calls were to confirm that I was still coming and three of the phone calls were to make sure I was aware of the estimated cost of the expensive spay procedure. I also received one more phone call 40 minutes after I picked up my dog after the surgery letting me know that the correct meds were delivered to them 20 minutes after I left. This was a confusing phone call because Brazos Animal Hospital sent me home with the correct meds, but in a form that just needed to be doubled up to reach the original prescription. Evidently, they neglected to communicate with each other about the amended meds. Then...crickets. There was no follow up phone call to check on my fur baby's status after surgery. I just followed the instructions to keep her quiet and calm for the next two weeks until she healed. To be fair, an infection in the uterus was discovered during the surgery...which was an unexpected complication. However, the spay surgery was still treated like a normal surgery despite their findings to the contrary upon opening her up and discovering she had pyometra. My fur baby's health slowly deteriorated during her recovery at home over the next few days until I felt the need to take her to I-20 Animal Hospital as a precaution. After completing an ultrasound, they discovered she still had an infection in her abdomen that was not removed during the spay. The incision made during the initial spay surgery was not long enough to see or reach all of the infected areas. A small incision is fine for a routine spay, but not for a spay complicated by a pyometra infection. During the second emergency surgery it was discovered that my dog had multiple blood clots from internal bleeding from Brazos Animal Hospital not treating the pyometra and continuing the surgery like a regular spay. The type of sutures used for a regular spay were not adequate for her enlarged organs as a result of the pyometra infection, resulting in internal bleeding. I paid Brazos Animal Hospital over $600 to have my fur baby slowly suffer for four days and finally escalate to the point where an emergency vet was required. When Brazos Animal Hospital saw the enlarged organs and infection present during the procedure, the routine spay should have immediately changed to a pyometra surgery so that all of the infection could be located and removed. I know mistakes can happen, but I just feel like Brazos Animal Hospital cared more for the potential money to be earned than they did for my fur baby's health. Once they received their money, they were basically done with me and all communication stopped. I went back there in person to tell them everything that I am writing here so that they can (hopefully) make improvements in the future when dealing with the beloved pet of someone else. Honestly, I won't be back, though. Too many mistakes were made that could have easily been averted. The trust is gone as a result of this $600+ blunder. My beloved dog has now spent two days at I-20 Animal Hospital with a vet bill of $3,000+ (and climbing) and I still do not know if she will live through the experience as I-20 Animal Hospital tries to fix everything that went wrong at Brazos Animal Hospital. If my dog lives through this, I'll just make it a point to go to I-20 Animal Hospital where I have always received exceptional care...and a follow-up phone call to check on my fur baby. In my opinion, it is worth the drive to get professional expert care from a team of vets that I trust. Update: Thanks to I-20 Animal Hospital my fur baby will survive the experience of getting her spay done here. The vets there are still talking about the "stump" that they had to remove during the emergency surgery to save her life. My advice for anyone utilizing the services of Brazos Animal Hospital is to do your research and follow your heart.

I have been looking for a different vet. Well, push came to shove this morning with an urgent…read moresituation! I had heard some personal experiences from people about Pet Western AH and also saw reviews looked really good! One person posted negatively and it was because of the wait time which I think was unfair from what he posted. My experience was 5 star and positive from the staff who were great listeners, caring and were true in their compassion right down to Dr. T. Super impressed! My mini dachshund had a ruptured abscess and they made way for us. It is a half hour drive. We were seen within just a few minutes. Treatment was great. The cost was very fair - I feel they give more value than what I paid for, something not seen much these days! We have found ourselves a new vet! Thanks to everyone there that helped us!

Excellent veterinarian services . Excellent prices…read more Excellent service. Dr. Talley is great with our dogs.

Yesterday we had to bring our senior German Shepherd, Zeus, to Revive Veterinary Emergency and…read moreSpecialty Hospital in Prosper. Unfortunately the outcome was not what we hoped for, but we are incredibly grateful for the care and compassion shown by Dr. Novikoff and the entire team. From the moment we arrived, everyone treated Zeus and our family with kindness, patience, and respect. Dr. Novikoff took the time to clearly explain everything that was happening and walked us through each step so we fully understood our options. We never felt rushed and it was clear that everyone genuinely cared about Zeus and about helping our family through a very difficult moment. Losing a dog that has been part of your family for so many years is incredibly hard, but the team at Revive treated Zeus with dignity and compassion the entire time. We are truly grateful for the care they provided and for the kindness they showed our family. I would highly recommend Dr. Novikoff and the team at Revive in Prosper to anyone needing emergency veterinary care. Thank you for taking such good care of our boy Zeus.

You were there when you were needed most! You had the skill and courage to do what was necessary!!…read moreThank you so much for helping Linda & Pawerful Rescue!!

Because my wife and I love our vet of 25 years, it's difficult to imagine anyone else caring for…read moreour animals. I'm sure you already know where this is going. Last week, after our longtime vet left the country for a much-needed vacay, our orange tabby gal (Blossom) became very ill. Prior to our vet's departure, she treated Blossom's troubling ambulatory issues. All seemed to be going well--at least until Blossom developed some worrisome respiratory symptoms. PARC did a great job caring for our eldest super senior cat, Druscilla, who had an health scare during our vet's last vacation in October 2024. Dr. Melanie Aschenberg did a fantastic job with Druscilla. She explained her treatment protocol and was very understanding. The vet tech was also wonderful with Dru, so we knew we had to contact PARC again. Just like the time prior, PARC staff were incredibly professional, accommodating, and understanding: from Alyssa (sp?) who accepted our intake call, to Cheryl (sp?) the vet tech, and to Dr. John Strohneyer, who was extremely professional, informative. He was really great with Blossom (who can be terribly skittish). Dr. Strohmeyer thoroughly evaluated Blossom and explained his diagnosis, prognosis and treatment plan. He also informed us of available options so that we could make informed decisions. Once again, PARC provided our cat exceptional care. If you're looking for great pet health care, I enthusiastically recommend PARC.

I have gone here since 2019, and have spent 14,491.56 since then. Never have I felt so…read moredisrespected. A completely empty ER, the Dr just standing around with his hands in his pockets for almost 40 minutes. Do they think we can't see what they're doing with all the transparent glass? Came in around 12am for an emergency visit, wasn't shown a room for the first 20 minutes till I brought it up twice, as I can physically see them just standing around. Dr then threatened to call the cops cause I took his picture when I asked what was taking so long to be seen. I left after 40 minutes and went to a different er where my cat was seen immediately. They call themselves a "hospital" which is a joke to call this any kind of hospital. Refused to give me his name and his license as is required in the state of Texas. Dr Rizwan Shazad more like Dr Death. Stands around with his hands in his pockets like this almost permenantly it seems as I arrived at 12, and left at 130. When I asked for his name at the front counter, he came up to the counter after I got his name and threatened to have me arrested cause I took a picture of him. Stay away from this place, for the prices they charge, go to a more professional ER.

We have unfortunately had to come here a few times, but we are happy they are there when we need…read morethem. We ended up there on Xmas night since our dog ate a fruitcake (raisins are highly toxic and that was the first ingredient). They took her in quickly and induced vomiting. They gave us all the options. Our dog did great and is going well. We rescue and have seniors so we have been in also when we know it's time for euthanasia. They are very professional and caring. I don't trust many places, but they have treated us and our pets well.

Very very poor experience! Took an hour to even look at my dog. No communication. I'm still here…read morenow. Going on 1.5 hours without a single word from anyone in the clinic. I brought another dog here three years ago late at night that was experiencing a breathing emergency. They never treated my dog and it died while at the clinic. Do not bring your pets here! You've been warned. Go to the ER in Flower Mound.