Last minute in Kilgore TX before heading back home, we made the smartest decision to try the famous…read moresteak in JR. Best steak ever! Excellent service, amazing interior design with exceptional hospitality and even romantic view of the lit derricks

I've been to Jack Ryan's 5 times over the years and this was my favorite spot for fine dining in…read moreEast TX. The service was always great, the food was top notch and the drinks were fantastic. Kilgore and Longview in general just do not have much fine dining. Jack Ryan's was the diamond in the rough. At some point in 2024, Jack Ryan's made a decision to close doors to the general public (outside of private events). My partner and I were crushed as this one of our first picks when it came to going out. In late 2024, they decided to revert their decision and re-open to the public. We were elated. I came here on NYE with my fiance. The hostess working here at the time had a terrible attitude. Our server was mediocre. The food was good - but we could tell it was a different vibe from before. With it being a holiday - we assumed that was the reason for the less than par experience. 3 weeks later, we came back with my brother from out of town. He had a refined palette - so I did what anyone would do trying to impress their brother in ETX - and took him to Jack Ryan's. I made reservations for 5 weeks in advance to be told by the same hostess from weeks before that I had no reservations and could not be seated. After some push back, we were seated near the bar area. It turns out our server was actually the solo bartender for the night. What a nightmare that was. She was absent for most of the night. Drinks were slow. She was nice and this was not her fault. Her company set her up for failure. It was very disappointing! About a week later, I called to complain to the manager, Jason. He apologized profusely and told me to give them another shot. He would make sure we were taken care. While we likely will give them one more chance - I'm pretty much done with Jack Ryan's. Their service has been terrible. The food doesnt have the same magic as before. The bathrooms weren't as clean. I would question coming here and dropping a few hundred dollars until they can get their sparkle back.

Good grief this place has run downhill faster than a mudslide. Met a friend there for lunch and I'm…read moreglad I also decided to get a small salad because I couldn't eat the other food. The fried fish was thin, over cooked and hard. I mean I was pulling it trying to get a bite! I couldn't even eat the stuff, and wasn't even attempting to try a desert in fear of what that would be like. Run down on the inside but the service was okay. They really need to remodel, get a better menu and a new cook. Pic is what I got and didn't eat. I should have given my money back to my friend

This place is such a great find! They have buffet-style dining or you can order from the menu. As a…read morerule, I've never cared much for buffets because most of the food is sub-par. McKay's is the exception!!! The food is fresh and all tastes homemade - even down to the mashed potatoes and gravy. I am amazed by how really good everything tasted. The folks working there are so nice and make you feel right at home. It will be worth your time to go to McKay's!!!

Hadn't been here in about 25 yrs and it's still as great if not better than it was then. They've…read moreexpanded the space and now have live bands. When I saw they had fried green tomato's that's all I needed to see, I was sold. My fiancé ordered a cheeseburger and couldn't even finish it, it was huge and that man can eat! The service was good and the place was spectacular.

Friendly staff. Fast service. Quality ingredients and well prepared and presented. Will definitely…read morebe back.

Stopped for dinner while traveling…read more I had the grilled shrimp with baked sweet potato and grilled green beans My company all chose steaks They were all happy as well. Great service NOT Brittany was a Great server!!!!! We would return

Services, best steak in Longview, fun crowd, live music and have always loved the easy going…read moreatmosphere

I love old downtowns. It's nice to see old businesses repurposed. The food was very good as was the…read moreservice. I'll be back next time in town.

Overpriced food and drinks that weren't that good. Wait staff was slow and uncaring. Wont be back.read more

This is a solid 1 star review. The place was empty except…read morefor a table of two (should have been an obvious sighn). Server was nice but very timid. Was not impressed that I couldn't get what I wanted. I wanted the Mac & cheese balls - they were out and I got a explanation of how its a specific cheese thats used and is hard to find so they never have it to make them - ok take it off the menu if she never has it to serve. Disappointed. Next I wanted a cup of chicken gumbo. Server tells me "she hasn't told me if shes made it or not"...im sorry what? (As someone who served/bartended for 20 years, you always know what's available at the start of your shift). So now being very disappointed again, I settled with the Philly Cheese steak and fried pickles. My son ordered the wings and fried rice. My husband and daughter were going to split the seafood boil and we got her the chicken tenders with fries as a back up because shes been begging for a seafood boil and we wanted to treat her to one after her school musical. Let's cut to the food - mind you, nothing came out at the same time. It took far too long for the fried pickles to come out. They were VERY salty and extremely crunchy. (Over cooked). A good 15 minutes later came out the oysters for my husband. He liked them - nothing special. My sons rice was next, a good 20 minutes after the pickles. This was probably hands down the best thing they have on the menu! Then came his wings - he said they were good. They were definitely drowning in a hot sauce bath. Next thing to come out was my daughter's chicken strips with fries. She said it was ok. She only ate 1 chicken strip and a few fries. (She wanted the seafood boil!) Then came out the seafood boil. The #3 on the menu. Hubby pulled some crab out for our 8yo daughter to have the first bite. She chewed once and spot it out because her mouth was on fire. This led to tears of it being toooo spicy! Hubby took 2 bites and the same thing. He spit it out because it was too spicy. Extremely disappointed at this point. Then came my sandwich. Something simple, right? Nope, not for this place. Burnt bread - too hard to bite into. The sandwich was dry AF and the meat was over cooked. I had one bite and Hubby took one bite. We were not impressed by anything here. The server came to ask me about the food when I was going up to get our bill and pay. I told him it wasnt great and the seafood was too spicy. He stated he told the cook to not make it spicy since a kid would be eating it. I said "it was fu@!ing covered in seasoning". ((OH we were also sitting outside so the lighting wasnt tooo great)). So then, the cook/owner whatever lady asked me about it and I told her how it was. She said "I can rinse it off in the pot", I told her it was fine, we were done. She basically told me she didnt season it much and its how it is. Well, bish, yoir cooking is trash. And to top it, the other couple in there said and I quote "bro, can we get 2 waters? This is too spicy"....sooooooo shes over seasoning her chit, and over cooking easy stuff. My advice to the cook, maybe you should listen to the customers. We spent almost $130 on food plus $25 tip to the serve. He told me he couldn't do anything other than take the drinks off the bill. (Insert eye roll)... it wasnt about the money or getting anything for free. Its the cook/owner taking accountability and maybe just MAYBE apologize that you did in fact, over season the chit out of the food! Zero stars. Sadly I had to put one star to do this. Will not return or recommend to anyone. Good luck keeping that place open when you dont serve everything onto the menu, over season and have an empty restaurant at dinner time on top of having slow cook times. Also, all the food should go out at the same time.

Got rice with chicken. Rice was undercooked a few minutes. Not enjoyable at all. I had added…read morechicken but not much flavor and offset by hard rice. Nasty, threw most of it away. Wife got surf and turf. Two shrimps, middle of the road. Two onion rings, small and floppy. Burger was like a frozen party and only half seasoned. Overall, garbage foe the price. If I paid three dollars, I wouldn't complain!

Rudest most unprofessional individuals. 1 no one should ever give out their PIN number I don't care…read morewho the heck youTHINK YOU. ARE. 2. Just because you assume one doesn't speak Spanish you do not get to call people names. You say you are going to do something by a certain time - you do it. It's called CUSTOMER SERVICE of which you know nothing about. I'd give you a big fat ZERO if I could.

Pouring down rain walked in the door to greet customer service good prices and my family loved all…read moretheir meats I was recommended to go here and I am recommending the public go there they're that wonderful.

This was my first time at this location but I've been to a bunch of other locations before. Even…read morethough this is a chain restaurant I have to say that it has always been great from the food all the way to the staff each restaurant that I visited in different states has been awesome. We went for a late lunch early dinner yesterday and was seated immediately. Waiter Andrew was amazing and very friendly. We ordered Burgers, steaks, chicken fried chicken, salads, appetizers, drinks and everything was delivered at the right time. We were served the appetizers and were given plenty of time to enjoy them before our main course arrived. Our drinks were kept filled and dirty dishes were cleaned up immediately after use. Now on to the food, We started off with a cactus blossom that was fried perfectly, serve piping hot with amazing Cajun sauce. We also ordered a appetizer combo that included boneless buffalo wings, tater skins and fried pickles. This was served with ranch dressing and everything was delicious. So for our main courses we had two sirloins and grilled shrimp plates, one steak and rib plate, one classic burger plate, and one country fried chicken plate. Sirloin and grilled shrimp was amazing. Steak was cooked perfectly to medium and the shrimps were nice and juicy. The steak we had topped with mushrooms and onions and this meal was served with a side salad topped with ranch dressing and a loaded baked potato. The sides were pretty amazing as well and we're a nice compliment to the meal. Sirloin and grilled shrimp number 2 was also amazing. This steak was cooked well done and was just as enjoyable as the first plate. For the sides it was also a loaded baked potato and mixed Steam vegetables. Sirloin and ribs was the next entree ordered and the steak was cooked perfectly medium rare was delicious didn't have any gristle or much fat to it. The ribs are indeed fall off the bone and we're very tasty. As for the sides loaded mashed potatoes and a bowl of chili was requested. The only negative about this meal was the loaded mashed potatoes. They were really dry and did not taste very good. The chili on the other hand was absolutely delicious. Country fried chicken was child approved! It was served with an absolutely delicious brown gravy on top and it was fried perfectly crispy. As for the sides there was a salad and loaded french fries. All American cheeseburger was cooked perfectly well done without being too dry. It included American cheese, lettuce, tomatoes and onion. It was served on a Texas size bun. This comes with steak fries that we upgraded to loaded fries. This definitely was a juicy thick Burger that tasted fresh and amazing. We also had the legend margaritas and wow they really are legendary. These were definitely strong Margaritas filled with three different types of Patron vodka. I do have to give a shout out to our waiter Andrew. He was very kind very helpful and very patient taking our very large order. He delivered our food in a timely manner and kept our drinks filled. ***** FYI to the person who left a negative review and has claimed to been eating at this restaurant for 25 years stop lying. This restaurant hasn't even been open that long!!!!!

The kitchen has communication issues definitely. Ordered an entree Caesar salad with salmon,…read moredressing on the side. I was presented with two side Caesar salads, one with dressing and one without. Waited another 15 minutes and my entree salad finally arrives...with dressing...and a lot of it. 5 minutes later the correct plate gets to me, salmon is very overcooked but not sending it back. Its also salty but again ill eat it. The server Bri was serviceable and accommodating. Id say the only excellent thing here is the bread and butter The ambiance is like every tr you've been to in the past, bonus is there is zero fruit infestation at the bar, these folks are keeping it clean.

Love this place! Been coming here for years. The burgers are great and so is the catfish. They…read morehave quite a menu to choose from. Great service and very friendly. Highly recommend.

Everything was fantastic! They have great service, great prices and great food! Today we went and…read morethey had two burgers two fries and two drinks for $12.99! Unheard of!! Frito pie was amazing had great tasting chili lots of cheese, onions and jalapeños... Onion rings were hand battered light and crispy .. Burgers were char grilled and tasted amazing! Fries were crinkle cut, fresh tea .. zero complaints! Sadly phone died before I could snap photos! I'll be back and will update my review with photos!