Saw a Honda CRV- EX advertised, called and drove to Berlin, Ct. Did the deal, excellent service,…read morerecommend this group for sales and service without any question. Have lots of Hondas for sale. Give them a ring (860-828-1276) and ask for Tamal.

Took forever!! Wrong parts!! Price was higher then quoted!! Owner was rude and was unwilling to…read moreexplain problems

This place will repair your car and will repair it at a fair price. You don't need to worry about…read moregetting ripped off. That is as much as I can say for a compliment. Customer service in my opinion is not good at all. This is just my personal experience, just the basic thing like remembering your phone number they don't do that right. They write your phone number on a piece of paper in front of them and never remember to call you. I had to give them my phone number every time I go there. I got my car repaired there 2/23/2011 and I had to call to find out the status of my car, no one bothered calling to let me know it was done or even call me to let me know what the repairs will be. They did extra repairs without my knowledge, I am glad they did what they did, but they should have at least called me. Also, my car needs another part, I asked the person there to look the price for me and call me to let me know (on 2/23/2011), you guessed it, no one called. I went there yesterday 3/16/2011, in person, to ask the same lazy guy there to call to get the pricing for me. He took my name and number on a piece of paper and said yeah definitely he would call, I was 99% sure he wasn't going to to do it, and hence, the motivation to write this review. I didn't even step out of the door, he immediately return to a conversation with his buddy in there, in a way of him showing me I was annoying him. I didn't think an auto repair place that you have given them plenty of business in the past will get annoyed at you potentially given them more business. Well, that is my view. I did not get a call (I waited all day till close of business) and that means they don't care. I prefer a place with better service, and at minimum, will take your phone number only one time and will remember to call. There are plenty of auto repair shops out there that have better service with better people. I would NOT return back to this place and give them any business. If you value good service like I do then this may not be the place for you. This has been my unique experience with this place, if others have better, great, but I did not. The lazy person they have in there working for them just cost them a customer, if they don't care about that then they should not be in business. Thanks to Yelp, you can easily search for a place with a good reputation. I've noted this and would save completely unnecessary headaches by going to places that are not very good.

Our daughter goes to college in Hamden and we wanted to purchase her a car for the school year,…read moreproblem is, we live in California. No problem here, Rich Jr. walked our daughter through the process, helped her purchase the car without us and then told her to come by through the school year to keep her car in great running condition. Rich Jr and his dad have been in the area for over 30 years and they truly exemplify what a Family Owned Business should be! If you need a good used car, visit R&N Motors.

Avoid this dealership! They sold me a 2008 Lexus RX400H with 60k miles for 16k dollars, the man…read moretalked me out of buying the warranty stating his daughter drove a Toyota Highlander a very similar car and it's a great car. Well not even 5 years after this purchase my hybrid battery is dead because of water from the rain, the Lexus dealership took apart the car to find that this dealership sealed the water break with silicone they patched this car up and sold it to me. My mechanic never saw this because it was inside the trunk of my car. These people are criminal! I will never buy another car from a used car dealership again.

I bought a 2013 Range Rover Sport from Wael at Yara Motors in May 2023. I have driven about 3,500…read moremiles since then, and have waited to post a review, to ensure that any problems had time to present themselves. I can happily say that the car has performed admirably in that time (no small feat, given the notorious unreliability of JLR products). I can confidently say that I bought a gem. I live in MD and found the car online. I've bought used cars at a distance before (sometimes sight unseen), and as a car enthusiast I'm used to traveling when the right one pops up. This one matched the model/color/spec I wanted so, despite it being in CT, I reached out to Yara Motors and explained that I was interested. Initially, when I explained over the phone that I wasn't local, Wael - the owner of the dealership - was a little hesitant. Perhaps he's had poor experiences with out-of-state customers in the past. I understand. People are flaky. Nonetheless, I persevered, and he seemed reassured when I booked a flight to CT for two days later. I arrived to find a small, independent dealership stocked with used, low mileage luxury cars (Audi, BMW, Mercedes etc.) that appeared to be in nice condition. I spent an hour looking over the Rover myself, during which time I hooked it up to my OBD scanner to check for error codes (there were none) and chatted with Wael and his mechanic about the car's history. They were friendly and welcoming. The front suspension bushings had been replaced in preparation for the sale (they wear quickly on these heavy cars) and an alignment had been performed. The alloy wheels had more curb rash than I expected and the front tires, while within legal limits, were worn unevenly (likely as a result of the car being driven by its previous owner on worn suspension bushings). But otherwise the car was in mint condition. Even the original window sticker was still in the car along with the factory toolkit, manuals, and all-weather floor mats. Wael would not accept a lower amount for the car but, in his defense, he had priced it fairly already. I bought it on the spot, with Wael kindly driving me to the bank to collect the money order. My drive home was enjoyable and uneventful, and the car sailed through an MD state inspection right away. When I took it to my local Jag-LR indie mechanic for a lookover, he confirmed that I'd bought an excellent example. Since then, I've changed the oil and tires, obtained and programed a second remote key fob, and bought an additional set of wheels with winter tires. After my first oil change, I sent the used oil to Blackstone Labs for analysis. The report confirms that the engine is wearing in nicely, and all the readings are in spec. I'm very satisfied with my purchase and would definitely buy another car from Yara Motors again. Thanks Wael!

Do not go. They will give you the run around. No…read morewarranties. And will give you a price and change it! NOt recommended!

We found New England Auto Sales almost 10 years ago and have purchased 6 cars from them!!! I have…read more100 % total confidence in Brad, Josh and John. At one point, I asked Brad about a car he had just purchased. He said he needed to check it out first because he needed to identify what was wrong with it. I called back and eventually he said there was something wrong with the car that he couldn't identify therefore he wouldn't sell it to me. We then found something better! We've been back for service and I totally trust that if something needs fixing, they will fix only that thing and charge me fairly. Brad just showed me an issue the BMW dealer suggested I get fixed and explained the concern. I drive 120+ miles round trip in my daily commute. This type of peace of mind is priceless. I recommend New England Auto Sales without reservation.

This auto dealer is the best -- we bought an SUV from here and were more than happy with the…read moreservice, the vehicle, and the price. The prices go by what the dealer puts into the car, not the car's actual value, so it's really the best deal you can get out there. Hope to go here for all of our cars in the future. I highly recommend them.

I wouldn't recommend buying a bicycle from these guys. I unfortunately bought a car from them last…read moreyear and definitely wish I did a little more research. It was a horrible experience to say the least. From them working on "holding" the car for up to 2 weeks one time, only to get the car back with the same issue, twice! To a litany of other problems with the car.. They tried to dissuade me every chance they had my car. I'm assuming in hopes I'd get tired of their games so they wouldn't have to keep putting $ into it, after the sale. I'm guessing they pretty much go from the auction to the sales lot. I'd be surprised if a mechanic even looks at them, other than to turn off "reset" the check engine light that is! Buyer beware! Take someone with you to look at the car or make plans to have it looked at... or better yet, TRY ANOTHER PLACE

Julian was so awesome!! My husband and I were afraid that with our credit scores we would not get…read moreapproved. Julian not only approved us, be he gave us a great interest rate with a payment that was less than we expected on the exact truck that we wanted. I could not be more happy with Julian and we will be life long customers for sure! Thanks again Julian!!