PLEASE READ!! If you're looking for a used car, DO NOT go to this place with out an experienced mechanic or just DONT go at all . I bought a car from these people in November 2012, it was used and i bought it As-Is for 4k, but me being dumb i didn't purchase any warranty, They did say however that i had a 2 week window to put warranty so i waited because i didn't have all the money for it then.
LITERALLY 4 days go by and i decided to go see my girlfriend in Torrington, while driving up there along side my brother i got all the way to Waterbury when my car suddenly jerks, decreases in speed, smoke coming from the hood of my car, and coolant spew all over then place and all over the ground. I was lucky to pull over to the emergency side of the highway and call for a tow truck. I tow it back to R & N where one of the mechanics told me to leave the car there (the rest of the scumbags were out to lunch) so i did and my brother and i walked home.
Hours later i get a call from the GM Lou, asking what happened. I told him everything word for word how it happened, he kept repeatedly asked me the same questions. After about a good 20 minutes on the phone he came to the conclusion that I blew the engine. Are you fucking kidding me. I know i'am young but you cant be fucking serious about a blown engine in the matter of 3-4 DAYS. Lou then tells me he "feels bad" and will look at my car to figure out whats wrong. My car was there for a few days while they were trying to "figure out whats wrong" with my car. Through out the entire 5 day process he never called my cell phone to let me know any progress of my car, instead he calls my father to speculate what damage was done . He tried lying by saying its weird how this just SUDDENLY HAPPENED because they did a full "safety check" on the car, and everything was "fine" to them. Even when i told him the truth he still claimed that i must of driven the car with the Temperature gauge at max, when i KNOW the meter suddenly jumped. When he learned that he simply said "well we weren't there so how do we know." My father called Lou later on to talk to him about what happen only to be fed a story of i dont knows and what ifs. He made sure to let my father know that i blew the engine, based on what he sees. My father, angry, told him how can an engine blow within a short amount of time. How can you sell a vehicle without prior knowledge of possible damage. Lou avoided these questions and instead, kept asking what were we trying to spend on fixing it.
Around the same time my brothers car was messed up and we brought it to the shop that he bought his car from in Milford. I was talking to the GM of that place about my situation while picking up my brothers car. He told me that he must of known my car was a lemon prior to me buying it, but proving it would be a challenge. He told me to take the car away from them so that they couldnt do anything else to it in case i wanted to sue. So i did. Brought it to his shop where he did his own inspection and he'll get back to me as soon as he finds something. Days later he calls me and asks me to come down so he can show me whats wrong. When i get there he pops the hood and tells me that one of my cylinders was misfiring and my heat fans weren't working. After about an hour talking i left and told my father. When he called Lou again to discuss the car Lou THEN says "oh yeah one of the cylinders misfired " what.the.fuck. Before we took the car away it was "i dont know what could've caused this" to "misfired cylinder" get the fuck outta here. After hearing what Lou said, i couldnt take it any longer. I built up my evidence and was prepared to do whatever steps to make him pay a fine or shut him down. But before i could i wanted to at least negotiate because i felt as though i shouldnt pay for anything because its ridiculous to pay for a car i had no longer than a week. When i get there he says that if i go to the DMV then his offer to replace the motor for $750 would void and i'll gotta go somewhere else. Thinking with my wallet i agreed. After a few days i towed my car back to his garage where in about a week and a half it was fixed. He showed us the old engine which looked exactly like the "new one" he put in and pretty much told us what he "thought" happened. He pretty much rushed me and my father out, we wanted a receipt in which they just typed one up. Wow. When he showed us the car, and popped the hood he made sure to tell me not to "Race" in it even though i didnt trust the car to begin with so i damn sure wasnt going to race a Taurus. A few weeks after my car was fixed i took it on the highway. My car then jerks and fights when i go past 60 mph . Now i see why he said not to go so fast on it. Since i saw Lou and R&N its been like that...
A month has past since then and on New Years Eve, i go to surprise my girlfriend in Torrington, and on the way AGAIN my car jerks, slows down to a stop. Im now looking for a Transmission garage to d read more