A Volvo dealership that doesn't know about the cars they sell ... purchased a used radio for my…read morebrothers Volvo and it happened to be stuck in French everywhere I read says to go to the dealer or get software I called gengras and the guy had no clue what I was talking about and even tried to lie to me learn about the cars you sell or you shouldn't be selling them

The last few times we've come, service has slipped, alot. An oil change used to consist of new…read moreoil, filter, inspection, vacuuming, and exterior wash for $40. With the coupon on their website you could get out the door for $35. Over the last 6-12 months it's been a hassle to schedule an appointment, i leave messages and don't get a call back. Oil change has gone from $40 to $58, and this time they didn't vacuum or wash. Time to find another shop to service my vehicle.

I bought a 2013 Range Rover Sport from Wael at Yara Motors in May 2023. I have driven about 3,500…read moremiles since then, and have waited to post a review, to ensure that any problems had time to present themselves. I can happily say that the car has performed admirably in that time (no small feat, given the notorious unreliability of JLR products). I can confidently say that I bought a gem. I live in MD and found the car online. I've bought used cars at a distance before (sometimes sight unseen), and as a car enthusiast I'm used to traveling when the right one pops up. This one matched the model/color/spec I wanted so, despite it being in CT, I reached out to Yara Motors and explained that I was interested. Initially, when I explained over the phone that I wasn't local, Wael - the owner of the dealership - was a little hesitant. Perhaps he's had poor experiences with out-of-state customers in the past. I understand. People are flaky. Nonetheless, I persevered, and he seemed reassured when I booked a flight to CT for two days later. I arrived to find a small, independent dealership stocked with used, low mileage luxury cars (Audi, BMW, Mercedes etc.) that appeared to be in nice condition. I spent an hour looking over the Rover myself, during which time I hooked it up to my OBD scanner to check for error codes (there were none) and chatted with Wael and his mechanic about the car's history. They were friendly and welcoming. The front suspension bushings had been replaced in preparation for the sale (they wear quickly on these heavy cars) and an alignment had been performed. The alloy wheels had more curb rash than I expected and the front tires, while within legal limits, were worn unevenly (likely as a result of the car being driven by its previous owner on worn suspension bushings). But otherwise the car was in mint condition. Even the original window sticker was still in the car along with the factory toolkit, manuals, and all-weather floor mats. Wael would not accept a lower amount for the car but, in his defense, he had priced it fairly already. I bought it on the spot, with Wael kindly driving me to the bank to collect the money order. My drive home was enjoyable and uneventful, and the car sailed through an MD state inspection right away. When I took it to my local Jag-LR indie mechanic for a lookover, he confirmed that I'd bought an excellent example. Since then, I've changed the oil and tires, obtained and programed a second remote key fob, and bought an additional set of wheels with winter tires. After my first oil change, I sent the used oil to Blackstone Labs for analysis. The report confirms that the engine is wearing in nicely, and all the readings are in spec. I'm very satisfied with my purchase and would definitely buy another car from Yara Motors again. Thanks Wael!

Good business isn't easy to come by nowadays nor typical post pandemic, and I am historically…read moreskeptical of doing business with dealerships, especially smaller ones. Wael and his employees run an HONEST and Humble small used car dealership. My experience with Yara motors was as stress free as possible. Prices are fair here and I have peace of mind knowing that I can bring my vehicle back and trust him to make the repairs (if necessary) . Yara make you feel that sense of trust which is a rarity at bigger dealerships . Yara motors has earned a lifetime customer in me and my family. This place is a hidden gem. Believe the great reviews of this business!

Took my vehicle hear for a DEF hose issue, they had it for over a week and couldn't find the issue…read moreor diagnose it. I said enough with the BS I came to pick it up after I was tired of being jerked around. They gave it back with wires cut and the bumper falling off and tried to talk me into thousands of dollars worth of repairs that it NEVER had when I dropped it off. BEWARE.

I brought my classic BMW here for service after completing a cross-country drive in early June. I…read moreowned and lovingly restored an 80's BMW cabriolet, but decided to gift the car to my dad after picking up a new project car for myself, and he's always liked the car. I placed an inquiry on their website when doing a search a few weeks ahead of my trip, hoping to find a shop my dad can bring the car to when he owns it and I am not around to help DIY. I wasn't able to find much information from this Yelp page, but felt confident in the shop's ability to handle an oil change and overall inspection of the car after Jackie and I had a phone conversation about scheduling the appointment. Thanks for taking time to answer my seemingly nit-picky questions - its really important to me! I asked for an oil change only, but was not given the option due to their policy. I was quoted $150 for the oil change and inspection service - was told this is mandatory for their intake of a new car/customer. I would have taken off a star for that, but later saw the value in this when I was provided with a comprehensive report including photos(!) of any faults the tech found with the car. Fast forward two weeks: Shop called and confirmed the appointment a few days prior. On the day of drop off, I was provided with shuttle service home. Upon pickup, I was provided with my car clean and with detail provided of the fluids and filters used in the oil service. I'll be back. (or at least, my BMW will be!) Thanks.

This place will repair your car and will repair it at a fair price. You don't need to worry about…read moregetting ripped off. That is as much as I can say for a compliment. Customer service in my opinion is not good at all. This is just my personal experience, just the basic thing like remembering your phone number they don't do that right. They write your phone number on a piece of paper in front of them and never remember to call you. I had to give them my phone number every time I go there. I got my car repaired there 2/23/2011 and I had to call to find out the status of my car, no one bothered calling to let me know it was done or even call me to let me know what the repairs will be. They did extra repairs without my knowledge, I am glad they did what they did, but they should have at least called me. Also, my car needs another part, I asked the person there to look the price for me and call me to let me know (on 2/23/2011), you guessed it, no one called. I went there yesterday 3/16/2011, in person, to ask the same lazy guy there to call to get the pricing for me. He took my name and number on a piece of paper and said yeah definitely he would call, I was 99% sure he wasn't going to to do it, and hence, the motivation to write this review. I didn't even step out of the door, he immediately return to a conversation with his buddy in there, in a way of him showing me I was annoying him. I didn't think an auto repair place that you have given them plenty of business in the past will get annoyed at you potentially given them more business. Well, that is my view. I did not get a call (I waited all day till close of business) and that means they don't care. I prefer a place with better service, and at minimum, will take your phone number only one time and will remember to call. There are plenty of auto repair shops out there that have better service with better people. I would NOT return back to this place and give them any business. If you value good service like I do then this may not be the place for you. This has been my unique experience with this place, if others have better, great, but I did not. The lazy person they have in there working for them just cost them a customer, if they don't care about that then they should not be in business. Thanks to Yelp, you can easily search for a place with a good reputation. I've noted this and would save completely unnecessary headaches by going to places that are not very good.

Our daughter goes to college in Hamden and we wanted to purchase her a car for the school year,…read moreproblem is, we live in California. No problem here, Rich Jr. walked our daughter through the process, helped her purchase the car without us and then told her to come by through the school year to keep her car in great running condition. Rich Jr and his dad have been in the area for over 30 years and they truly exemplify what a Family Owned Business should be! If you need a good used car, visit R&N Motors.

Can't say enough about my car buying experience with Coventry! I found the car I wanted on their…read moresite, spoke with Scott who was a true hassle-free gentleman. He sent me many extra pictures of the car, both inside, out and full undercarriage. He also had the car taken to a Chevy dealer who went over the car front to rear. It was is indeed, in superb condition! We struck a deal, and me being in California and not coming east for three weeks, they stored the car for me, detailed and serviced it. Upon arrival, I found the car to be far and away BETTER than I had expected! I highly recommend Coventry to anyone looking for a car. Scott was a pleasure to deal with and also sent me pictures of my car as the weeks ticked by ever so slowly to the day I would arrive there. Great Dealership! Great people!

Seems like an honest car dealership (yes the statement may seem "oxymoronic"...)…read more Focused on German cars. Go for it!

This auto dealer is the best -- we bought an SUV from here and were more than happy with the…read moreservice, the vehicle, and the price. The prices go by what the dealer puts into the car, not the car's actual value, so it's really the best deal you can get out there. Hope to go here for all of our cars in the future. I highly recommend them.

I wouldn't recommend buying a bicycle from these guys. I unfortunately bought a car from them last…read moreyear and definitely wish I did a little more research. It was a horrible experience to say the least. From them working on "holding" the car for up to 2 weeks one time, only to get the car back with the same issue, twice! To a litany of other problems with the car.. They tried to dissuade me every chance they had my car. I'm assuming in hopes I'd get tired of their games so they wouldn't have to keep putting $ into it, after the sale. I'm guessing they pretty much go from the auction to the sales lot. I'd be surprised if a mechanic even looks at them, other than to turn off "reset" the check engine light that is! Buyer beware! Take someone with you to look at the car or make plans to have it looked at... or better yet, TRY ANOTHER PLACE

Julian was so awesome!! My husband and I were afraid that with our credit scores we would not get…read moreapproved. Julian not only approved us, be he gave us a great interest rate with a payment that was less than we expected on the exact truck that we wanted. I could not be more happy with Julian and we will be life long customers for sure! Thanks again Julian!!