I don't usually go on Yelp to review businesses such as this but I was blown away by the service I…read morereceived. From the initial phone call until the window replacement, I have never had anything be so easy in my life. They came to my workplace! They called when they said they would! They did a great job. Brendan was wonderful. I even called them back to tell them how pleased I was with the service. If my car ever gets hit by a rock again, I will know who to call!

Buyer Beware!!!!! They delivered the wrong glass, took my windshield off the car and broke it…read moremore, then they​ could not fix the problem in a timely fashion so I could use my car for established commitments. As a result, I needed to rent a car, something that I ONLY needed to do because of JN Phillps' failure to deliver the right glass. I asked them to compensate me for the car rental and Management refused. UNBELIEVABLE!!!!!

I needed a custom glass shower door for my bathroom. I called 3 contractors ( 1 recommend by the…read morebuilder) in early December. Citywide returned my call immediately and scheduled a person to come out that weekend to take measurements. He was there over an hour and a half carefully measuring the space to ensure a tight fit. I knew then I was in good hands. The quote came back at the exact amount I was told to expect by the builder. I happily handed over my credit card number. Citywide was able to order and install the shower door before I moved in, which another contractor ( who never called back after the first conversation) told me was impossible. Their work was flawless. They were very polite and professional and installed the door with no issues. I called a few days later to have them check for a possible seal issue and they sent a team out immediately. I could not have been happier with the service Citywide provided. I would not hesitate to hire them again. Don't look elsewhere, these people are fabulous. Shout out to Kelly in the office for her prompt and professional service as well.

Our home has several double pane windows in need of repair for fogging, one window that has 1 of…read morethe 2 panes broken, and many windows with missing screens. Not really knowing window repair lingo, I called and WOW- right off the bat I had a date for the estimate. She was friendly, knowledgeable and informed me of the entire free- estimate process. She confirmed the needed repairs, my address and phone, time for the tech to arrive, and stated again that the estimate is free. If the quality of the tech and work is anything like their customer service, Citywide is a going to be a double-5 star operation.

I needed a new windshield and I came across universal auto glass. They were out on site within…read more24hrs of my initial call. The whole process was approximately 45min. Very friendly and professional. Would and will absolutely recommend them. Additionally the cost was cheaper than 2 other quotes I received from well known companies. easy on the pocket.

From the owner: Universal Auto Glass provides windshield repair, glass replacement, and ADAS certified calibration…read moreservices in Southeast New England.

Fast and friendly!…read more Citywide is less expensive than all other auto glass companys. I am completely impressed and satisfied with their services. Recommended to all!

Had 3 of my vehilcles tinted and a remote starter done here. No issues. Will come back.read more

I had my 2025 CLE 450 tinted 35% this is hands down the best…read moretint shop the guys were awesome, my car came out magnificent and veryyyyy clean, no water spots a perfect job... going back to get headlights and tail lights tinted HIGHLY RECOMMEND

Don't tell your customers to make sure they're there when you're not going to be there, and then…read moreghost them. That's not how you run a business. I called and made an appointment for the same day. The person told me message him with my name and car info, which I do. He added please show up because they were going to have a busy day. I show up about 15 minutes early, message him that I'm there and get no response. I wait about 30 minutes, call, and get sent to voicemail. Looking at these reviews, I probably shouldn't have called them in the first place.

These people stole my $600 and never put my remote starter since last year, I called many time and…read morethey keep changing my appointments and wont return my money, BIG SCAMMERS! report them!