Not an overall bad hotel but tired of gouging and bad service . All courtyards are now charging for parking as an add on . Also while wifi is provided it is absolutely terrible and slow . A come at the front desk is $5.00 and if you get breakfast or coffee is it appreciably smaller and more expensive than anywhere nearby , My bath too Was missing soap and they never clean rooms now "due to Covid " and labor shortages, I say vote with your wallet and start saying no to corporate gouging . read more

Stayed here recently and woke up in the middle of the night to find a bed bug close to me. Killed it and brought it to the front desk, and they changed me to a different room at my request. Left early in the morning and spoke to management later in the day. They were completely unaware of the problem. I was given a 20% discount eventually after the general manager was contacted. I had expected a bigger discount, but maybe this is a common problem. Nice hotel overall, I just expect more from a Marriott. read more

Courtyard by Marriott Portland Hillsboro - Bed bug found during my stay - Hotels Near Me - Hillsboro, Oregon

Several months ago, I was on yet another little road trip, and played the Priceline bid game again. (If it's not obvious, I love my last minute road trips!) When we arrived at the hotel, the employee at the check-in desk was very friendly and had all sorts of useful information for us. I liked that he was honest about there being some theft in the parking lot in the past, and that the two times it's happened, it was something like "Guest left expensive GPS system on the dashboard" or "Guest left expensive materials in a visible portion of their car." The... common reasons, I guess. In any case, I'm glad they were honest about it. Also, I enjoyed checking out the wine and beer options in the vending machines next to the check-in desk. I was almost tempted to buy one of the beers! The windows just looked out onto the parking lot, so I kept the curtains closed. The room looked nice and cozy, the internet was great for some YouTube entertainment and finding a breakfast spot in the morning, and the bed was quite comfortable. I'm glad they gave us/had a room with one bed, because I think it feels a little awkward when a couple gets a room with two beds. I don't remember much about the shower situation, but it was clean and standard. I believe they had quinoa shampoo, which amused me because I had no idea "quinoa shampoo" existed. The location was probably a 20 minute drive from the places we explored during our visit, but we were in a car, so it wasn't a problem. Plus, it gave us the opportunity to explore a little bit more of Portland! Would I stay there again or recommend it? Yes. There were no extremely outstanding features or a view, but it was a very pleasant experience, and I'd be happy to repeat it. read more

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Staff are very friendly and accommodating! Room pictures accurate. Bed comfortable, lots of pillows provided. Fridge and microwave in room. Larger tv than listed on websites. Internet is slower, but was still able to stream Netflix on smart tv. Price very reasonable & we chose to extend our stay longer than anticipated with no issues! They do charge $75/pet for the length of your stay, but this price was comparable to other hotels in this area. At the time of review, they have breakfast for a fee & dinner restaurant is not open due to staffing. Very close to Tanasbourne shopping center & movie theater with everything you may need within longer walking distance! Hotel is tucked away from main road which felt very safe! read more

RESERVATION for 3 days We called housekeeping to find out why did not clean the room and they said they do not clean until you check out. They reluctantly brought us clean towels and did not want to take the dirty towels. I am very disappointed by their service and attitude. I do not recommend this hotel for your stay in Hillsboro OR. read more

Staying here was a horrible experience for our team. We are here for a sports tournament. Our block of rooms was booked 6 months ago...only to get here on Friday at check-in time and none of our rooms were cleaned yet! We had to wait 2 and 1/2 hours to get into our room...and then some families were told they had to find lodging elsewhere after waiting all that time since they were overbooked! We were told breakfast would be provided. There was no where near enough food for the kids staying here. Our 12-14 yo boys are ravenous and there were only 4 packets of instant oatmeal and a few apples when we went to breakfast. For 2 teams with about 25 kids and their whole families. No microwave in our room to heat up the frozen sandwiches I got "just in case", and now we have to leave for game time. They closed the pool yesterday. We need to reimbursed for all of this. Who will make it right? read more

Room was absolutely filthy. Went to make coffee in the morning only to find there was still a coffee pod from the previous guest in the machine. Also looked inside where the water goes and it was disgusting. I do not recommend staying here. Find a different hotel. read more

AFTERNOON DELIGHT ROOMS Our Accessible room looked more like a kinky dungeon special. The toilet was definitely not for someone ready for a knee replacement, so low that getting back up is nearly impossible. Partial hand rails in the bathroom. Not well cleaned, there were "dirty spots" on the walls of the bathroom that appeared to be dried blood. When I mentioned this to front desk staff, her response was a shrug and rolling her eyes at me. Our group rate included breakfast, which turned to be "available at extra charge" and from what we saw consisted of frozen tidbits prepared by a bartender. Room had very fashionable furnishings that were absolutely not designed to be used. Drawers that were pretty but too small almost anything. Mattress was extremely firm, far beyond our extra-firm mattress at home. Getting a quickie, this is your place. Spending the night trying to sleep, I'd prefer a Comfort Inn. read more

Booked this hotel for work travel and had booked in advance (weeks). The night before checkin day they messaged me and told me that they oversold. They were going to move me to holiday inn (away from the coworkers that stayed in the same hotel). The front desk attendant told me they literally had booked too many and had no room for me. They had decided to move me since I was the lowest tier (member). She then told me that if she had a physical room available she would have given it to me but none were available. I left a voicemail on the general managers number letting them know that cancelling me the night before was inappropriate. I also checked after that as other coworkers were booking in the same hotel and they DID have rooms available at $500 a pop, they just didn't want to give me one at the time and decided they were going to give the room to someone else OR collect more money for the rooms. By the next day the GM had reached out to me to correct the issue and said that after further consideration they were going to accommodate me...so at the end of the day they made it right but the experience was less than stellar... read more

I'm super frustrated with this place. I made a reservation but I had to cancel due to a Covid exposure. I called their office 3 days before my check in date letting them know but no answer. I emailed them letting them know of my situation but didn't hear anything back so i tried to cancel online but because I had already emailed them about canceling to get a full refund it did not give me the option to cancel and be charged the cancellation fee. Anyways the day of my check in came and I'm calling but no answer I couldn't even leave a voicemail. I saw that they charged me for the stay and I got a email from them asking to rate my stay. I called them the next day and they answered so I explained my situation and the lady told me they will reverse the fee. It's been a month and I haven't gotten my money back (mind you it was almost 200 dollars so that's a loss in my book.) I've called asking about it but I've been told it's pending but my bank told me there's no pending charges. So hopefully this will get their attention. I'm sure it's a beautiful hotel but the fact I've been dealing with this situation and never even stepping foot in here is frustrating. read more

Nice place. If I was reviewing only front desk staff, likely would have been 5 stars. If not for them, probably 3 stars. Reserved a room with a roll-in shower and a sofa. Asked for early check-in (before 3 pm) but ended up arriving at around 4 pm. Went to check in, but they were "inspecting" rooms and were a "little behind schedule." They took our phone number and told us they'd call. Got the call around 5:30 pm. Checked in and they apologized, and offered us $20 in their convenience shop. Okay. Hauled all of our stuff upstairs, wife noted there was only a chair, not a sofa and ottoman as the room description indicated. Went downstairs, talked to front desk; none of the ADA rooms have sofas. Okay, not what we asked for, but another chair would suffice. Went to dinner, came back and Voila! Another chair! Awesome! Next morning got up and jumped in the shower. Got out and half the bathroom floor was covered in water. Shower curtain was too high, and the shower pan seemed to lack slope to the drain. Told front desk; they had maintenance move the shower curtain rod down (they remarked it was the wrong style shower rod, so they ordered a new one). Still had some water issues, but they were manageable. We were in town for a wedding as were a number of other guests. Apparently, one reason this hotel was chosen was due to proximity to the wedding venue, and there was to be a shuttle. When one relative asked about the shuttle times, it was explained there wasn't a shuttle. Front desk staff to the rescue again! One of the staff split her shift to be available for our families. Unfortunately, the wedding venue had three parking lots, and guests and shuttle never connected. Our family virtually overtook the lobby areas, and we on occasion became loud. Not a single complaint by the staff. They were attentive, courteous, and showed exceptional customer service, especially Sandy. She was a real trooper! read more

Stayed on May 17, 2019 -the walls are paper thin. Families with kids allow them to rough house and make all kinds of noise -sad. People are idiots when it comes to this. Other than that -the rooms are clean. They have that AC on the inside of the room -that gotta be upgraded -its horrible. The toilet and shower head are weak. They use Paul Mitchell bath products -thats a plus. But the maid didn't change out our container of body wash - Big screen TV in each room -thats always good. read more

The toilet didn't flush well. So I let them know. And they gave me a plunger. I had to use the plunger for three days.

Travel for work and I've NEVER had to pay for parking and breakfast. Why not just put it in the room rate? Pretty chicken shirt if you ask me. The toilet was clogged, there was a bag of garbage on the balcony and the coffee machine included wet grounds from the previous occupant. 2stars, tho, because I slept well through the night. read more

For a 4 star hotel that was $167 dollars a pop, I was expecting something a little bit more. I felt this was more like a 3 star hotel. I would have rather stayed at the one in Beaverton and pay a little bit less like $80 dollars a night. The biggest complaint is the internet was very unstable. I think it is a scam for you to pay for the $6.95 dollar a night for the internet and faster, but the internet kept on coming in and out. While watching Monday night football at the hotel, I did see the tv come in a out during the plays and very unstable :( My room did come with a balcony, refrigerator and microwave which was a plus as I went to the local gasoline station and got some drinks. The bed was comfortable and fell asleep easily. There is no free breakfast and everything is a little bit more. One other bad thing is that the shower I almost slipped and fell as well. read more

Not a bad spot, us pretty quiet. Sunday evening check-in was a tad rude about a second night that should have been in system. Made us do all the calling around, only to find it was at this locations end. Got fixed by AM, and the crew working then was great. Room is basic, but comfy. Pool and jacuzzi were ok, but the area needs a decent amount of maintenance. Second night in the AC would only work randomly. So did not sleep so well. Visit could have been better, but could have been worse. read more

I always choose my hotel based on whether they have a hot tub and the star ratings in Bookings. I called the hotel a week in advance to ensure that they had a working hot tub. When we arrived, we were told the hot tub was broken. Our room smelled heavily off bleach, but the bathroom floor felt sticky. They advertise in the website that they have a restaurant, but it really wasn't much of a restaurant and besides, it wasn't open anyway. The TV says that Showtime is complimentary, but when it didn't work, the front desk said that it was discontinued. Netflix didn't work either and there were very few channels. When I mentioned the problems they said we could go to a different hotel, but it was getting late and we were tired. I asked for a discounted rate and they did grudgingly give that to us. Later on the day at checked out, my mom's card was charged $70 more than the receipt they gave us. read more

Arrived here at 8:30pm and there is only one person working. The key machine is down so she has to let everyone in the room individually with her master key! Right now there's about 15 people waiting in the lobby for her to walk to every room! I feel bad for her but the management of this hotel is obviously horrible. Not a good hotel for business travel. Taking over 30min to check in read more

I've stayed at this hotel for over two years traveling back and forth for work. All of the employees are SUPER nice and this is why I choose never to stay anywhere else! Top notch service! Thank you to Myriah, Erin, Ray and Tiffany read more

We chose this Courtyard because some of the others had "noise" issues (airport or trains near by). Unfortunately our room had noise issues. Upon entering the room, the toilet was running. I jiggled the handle and that seemed to get the chain untangled, but the toilet was very loud and very slow to fill. Even with the bathroom door shut, I could hear it running after each flush. We also had a very loud HVAC unit in our room. More than just the usual fan noise, this one had a grinding or something each time the condenser kicked on. In the hotel's defense, we didn't have time to report these issues until we were leaving. They were very apologetic. The bed, bedding and pillows were very comfortable. We had a small balcony, which was nice. The courtyard in the middle was nicely decorated. I believe this is a Courtyard design thing, but the TV on the side wall didn't swivel, so watching from in bed is somewhat uncomfortable. The hotel is close to the highway and to many other amenities (grocery including a Whole Foods, restaurants, pharmacy, etc.) read more

All of these places look the same. I guess the predictability is a good thing. You pretty much know what you're going to get when you stay at a Courtyard: clean, reasonably well-appointed, plenty of parking. Not a bad venue for a small business meeting, too. They do a pretty decent job with the accommodation and feeding of a group. read more

I stay here every time I'm in OR for business, even risking the wrath of event planners who recommend other hotels. No matter! I am loyal to this hotel, and here's why: Hot breakfast with eggs, potatoes, and bacon. Juices, yogurts, waffles, and a fresh pot of coffee at your table. Marriott points. Nuff said. Clean rooms with cozy couches. Convenient parking near side entrances that are close to the rooms. A little market near the lobby that offers snacks, beverages, and items you might forget at home. Walking distance to the Old Spaghetti Factory, which does a great job with takeout. #1 Reason: staff remembers me and welcomes me back. Yippee!! read more

I am disappointed at the stay. Right after I checked in, the toilet didn't flush. The WiFi is super slower, even thought there's Netflix on TV, nothing can be loaded. When I called front desk to check on WiFi, they gave me a 877 number to call for troubleshooting. You can already guess the outcome of that, after a series questions of my name and room, they told me everything is working fine. Well, not on my end. read more

Courtyard by Marriott Portland Hillsboro - Netflix loading and loading. Super slow WiFi. Useless - Hotels Near Me - Hillsboro, Oregon

This is an excellent hotel and a great bargain in Hillsboro/Beaverton area, especially if you use Priceline. I stayed there at least three times now, and have been very happy with the rooms and the lobby. The hotel is within walking distance of a shopping center and a bunch of coffee shops (Starbucks). Not downtown Portland, of course, but a good location overall for the price paid... read more

This is the review for my recent stay at this property where my reservations were messed up and i was wrongly charged for a stay that i did not make. Being a Platinum member and always being loyal to the Marriott brand, did not expect this kind of trouble. I was denied having a reservation (for the night of 24 July and was then charged for no show). I had made reservations for 2 rooms in the same hotel and then had to move to fairfield (searching it on last minute) for that one night with half of my family staying here. It was all mis management and the front desk manager was too careless to check ( even after telling her repeatedly that i had made reservations for 2 rooms for 2 nights). It was overall a bad experience and caused a lot of stress to us. read more

Is this a new hotel? We were put up her for a local event and I was amazed how nice the rooms are! Everything is sparkly clean and fresh. Plus I think every room has a balcony overlooking a beautiful common area in the middle. Check-in took mere minutes and was done with a smile. Only two very minor things bothered me during our visit. Housekeeping didn't get to our room until about 3pm which is unusual in my experience. We usually leave a hotel room in the morning to go have fun. Then we come back after lunch to a fresh room. Maybe they were just busy. The other thing is every surface of the spa is coated in a non-skid texture that may be more at home on an airport runway than a pool floor. Be careful to avoid road rash on your hiney! The a/c units in the rooms work very well and are easy to use. Nice indoor pool for the winter visits. Starbucks in the lobby! Comfortable beds. Hide-a-beds in every room, I think! Recommended! read more

We have stayed here a couple of times on my trips to PDX. While it might look like it is out-of-town, I am used to driving in much larger cities so I find it easy to get around Portland from here since it is right off the highway. The staff have always been great, exceptionally friendly and always asking how they can be of assistance. The rooms are clean and comfortable, and the pool/hottub are a nice way to end the day -- especially after a tortuous day overdoing it outdoors. Added bonus: it is a short walk to the cinema a block away, plus there are places to eat and shop nearby if you don't feel like going into the city. I think that I'll be making this my main base for future trips to the area. read more

Friendly staff, convenient location for my offices, close to lots of food options, rooms are large, bright, and clean/well maintained. Only about a half mile walk to a little "city center" shopping area with multiple restaurants, some quick & easy, others sit-down style, including both chains and local eateries. I also really appreciate that there are dispensers for shampoo, conditioner, and body wash in the shower versus the tiny bottles that are often thrown out after 1 use, creating a lot of plastic waste. Wifi is complimentary, and was good for free wifi. Speed isn't stellar, but connection was good enough and was reliable/had good signal. I like a medium mattress and pillow, which I know is all personal preference, but I found the bed to be very comfortable and the room was quiet and peaceful. I really enjoyed my stay here and would stay again. read more

+ large King bed + clean, modern rooms

We are having a great stay! Rachel at check in was incredibly helpful and nice. She gave our two children squirt toys for the pool! Thank you! Lisa at the Bistro was also incredible. Great food excellent service, very personable and caring. She is awesome. Our children loved the small tvs in the bistro. We are really enjoying our stay. The rooms are clean, spacious, great Paul Mitchell products. We are here for the brazilian jiu jitsu tournament at Liberty high school. We will be back next tournament! read more

Wonderful front desk reception The day girl Cyndee was amazing to me upon check in. Extremely concerned with my delicate emotional condition. Came to my room to check on me after I checked in. The rooms were amazing clean and the food and drinks what I ate of them were excellent. No complaints here except for the noisy guests on the 3rd floor. It was a nice calm cozy place to come to after an extremely hard emotional morning. read more

The first, and probably most important, thing to recognize is that the hotel is managed by InnVentures. I stay at roughly 100 hotels a year/1000 over the past ten, and for some weird reason the consistent energy, and thus issues you will encounter, that more than seldom flow from InnVentures employees' attitudes strikes a distinct tone in my mind as being near the bottom of the pyramid. In fairness, however, I should say that someone earlier in the day of the night I checked in, February 4, 2022, had taken the time at the hotel to place me in a room type I requested when I called, although, also in fairness, I have made the same phone call and received the same response from 99% of the other 1000-plus hotels I allude to above. When I walked into the hotel to check-in, I was confronted by the most boisterous group enjoying themselves in the lobby I ever have encountered at a hotel. Also, later I discovered that the room I was assigned was in a location that actually made it probably noisier than most, although that may not be easy for hotel staff to recognize at first glance. When I spoke to Sandy at the front desk about moving rooms she informed me the hotel was booked solid, although the parking lot certainly would not have indicated that. She also seemed somewhat put-out and, ultimately, could only find one more room in the hotel for me to potentially move to, interestingly, essentially, in the same type of location as the current room-at-issue, but at the other end of the hall. Also, when I was speaking to Sandy the noise from the boisterous crowd in the lobby became so loud that, even standing feet away from Sandy, we could not hear each other speak. Sandy apologized to me. I said, "There is apologizing and there is telling guests that they are being way too loud." However, as I was to be informed the next day upon check-out, these were regular "hockey parents," obviously, as indicated by the hotel's familiarity with the guest-type, a consistent source of income for InnVentures and, essentially, by the tone of the front desk's response, something I was expected to put up with. I stayed in my original room and was subjected to consistent pot smoke most of the remaining time of my stay, including when the smoke woke me at 3:00 a.m. I left my business card at the front desk upon departing and informed the front desk about my neighbor's pot smoking, also stating that I did not feel I had gotten what I paid for. I further asked to be contacted by the Manager. This being the same conversation alluded to above in which I was told, essentially, that hockey parents at this hotel rule, the front desk employee simply "thanked" me for leaving my card, almost stating without explicitly stating it that I would not hear from anyone and, perhaps then it goes without saying, I heard from no one, although InnVentures did, of course, manage to expend the energy ensuring that it debited my bank account for my stay. read more

Standard Courtyard hotel, nothing spectacular that sets it apart, but no complaints either. Staff was friendly, and it had a nice open outdoor courtyard area to sit and relax. Meeting space is limited however. It has the typical Bistro cafe, which I find to lack variety and be pricy, but since it was a work trip made for an easy dinner. Cobb salad and chicken wings. The food was good, but a bit pricy, and if I'm not in the mood for something quick and easy it lacks variety. read more

Courtyard by Marriott Portland Hillsboro - Cobb salad and wings was good, but a bit pricy at almost $26.... - Hotels Near Me - Hillsboro, Oregon