This Marriott Courtyard continues to be our go to hotel when staying in downtown Nashville. The location is perfect...just a couple of blocks off Broadway, but far enough away from the big crowds. If you're looking for a quick drink, Printer's Alley is right across the street. The hotel staff was very attentive and the room was made up every day. Very convenient having a Starbucks location right downstairs. I'd definitely stay here again! read more

What they got right: Locations! And reasonable rates for the downtown area. Our black-out curtains kept out the lights from the street well. Areas for improvement: More electrical plugs. We stayed in a room with a king-size bed on the 8th floor overlooking Church street. Earplugs were provided. You can hear the drum beats from some of the bands at night. To us, it wasn't loud enough to wear earplugs for. There were six drawers, enough closet space and a fair amount of electrical plugs near the desk and nightstands. That was all we found. So the coffee maker would have to be plugged into the plugs on the desk. Not convenient for working. Otherwise the room was clean and a good value. read more

Courtyard by Marriott Nashville Downtown - Closet, drawers and tv. - Hotels Near Me - Nashville, Tennessee

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Loved it here!! My third stay in Nashville, and the Courtyard by Marriott was not only immaculate and super cozy, but also had GREAT service, and the location was PERFECT!! Just a couple of blocks from Broadway and right around the corner from Printers Alley! Reagan Hollister, Operations Manager, truly went above and beyond to make our stay extra special!! read more

Courtyard by Marriott Nashville Downtown - Hotels Near Me - Nashville, Tennessee

Beautiful old bank building with a nice lobby. No pool which is a bummer. The room is long and skinny with poor bathroom lighting, and not enough clothing storage, but they have to work with the architecture of an old building. A great location. Close to Broadway, but out of the chaos. read more

Great location and comfortable rooms. Starbucks and a nice bar attached to the lobby and steps from Printers Alley.

Terrible customer service. Was charged for water after I was told it was free, came home to random charges after my "final bill" was sent to me, and management was not helpful. Literally did not get my order at breakfast two days in a row (but didn't get refunded for that). Person checking me in refused to issue me the breakfast tickets I paid for when I booked the room. I had to spend all night on the phone with customer service, who told me where on the paperwork the employee had to look. It was there the whole time, she just did not know how to do her job and didn't believe me that I paid extra for breakfast ($60 total). So basically I had to spend my vacation time doing their jobs for them. Incredibly frustrating experience, and management doesn't seem to care. Will be staying elsewhere because of the poor service. read more

Courtyard by Marriott Nashville Downtown - Hole in the wall - Hotels Near Me - Nashville, Tennessee

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Excellent location near Printers Alley. As noted by others, a beautiful restored bank building. We had a king suite which was best described as L shaped. They could have done more with the space, several odd places with no furnishings. Very friendly service. read more

The hotel was great for the price, we were very happy with the location, you're just a short walk away from all the bars and restaurants. The room was clean, the gym was decent and all the employees were very friendly. The real standout though was the customer service provided by John (hopefully I'm remembering his name correctly)! We had a small plumbing issue in our room and he went above and beyond to make it right, in addition to hand delivering some items we needed to have delivered. read more

Awesome overall! Location is perfect for anywhere you want to go downtown. Great service-- bar staff was extremely friendly and helpful with questions, front desk made sure we had everything we needed, valet made sure we at least had an umbrella. read more

A few blocks away from Downtown so crowds, noise was acceptable. Close enough for a 5-10 minute walk to all the bars and restaurants. Don't miss the music on Printers Alley, right behind the hotel. Starbucks in the lobby, valet parking. Converted bank building which lends itself to a cool vibe. Good spot to stay! read more

Perfect location. Two blocks off Broadway on 4th. Close enough to walk, far away enough to not hear the craziness from Broadway. Spacious and very clean rooms. Printers Alley is located right behind the hotel. Customer service is excellent. Cute lobby which you can hang out in. Only down side is there is no lounge / bar area to hang out in. Otherwise hotel is perfect for what we needed!! read more

My wife and I stayed at this hotel this past weekend with my brother and sister-in-law. We use my Marriott reward points for the stay. We checked in on a Friday afternoon around 5 o'clock. The next morning I went down to get something to eat from the Starbucks located in the lobby. While there I had to use the men's room located in the lobby. Once I entered, I encountered a homeless man bathing in the wash basin along with all of his belongings in a backpack I thought to myself that the security of this hotel certainly needs to be beefed up quite a bit. After checking out on Sunday morning, my brother and sister-in-law were accused of leaving vomit in the hotel room, and that they would encounter a $250 cleanup charge since it was considered a biohazard. Nothing has been provided validating this cleanup charge; nor has any evidence been provided that establishes the location or timing of the incident for the room question. DO NOT USE THIS HOTEL!! IT IS UNSAFE AND THEY DO NOT CARE FOR THEIR GUEST AT ALL!! read more

We stayed here for the first time. Was disappointed with the lack of service. The staff was friendly. The issues were small, but they never addressed them. It was very hot during our stay. The hallways and elevators were hot. The carpet was stained and dirty in the room. There was noise in room that caused from the sprinkler system vibrations. Hopefully they can do a better job of training their people. The water stand was empty. And the hospitality people were supposed to take care of it. I'm not sure who that was. read more

This review just went 1 to 5 stars! The hotel was nice & convenient to everything... but our first 2 nights the AC WOULD NOT DROP BELOW 77! They send someone, brought a fan, kept saying nothing was wrong --- but we finally had enough & insisted that they switched our rooms. Neverrr offered anything... Until Piper checked us out! She was so sweet & offered to make it right -- at least a little something!! read more

I stayed here during the infamous T-Swift weekend. This place was really busy with weddings and groups of families. The rooms weren't anything special but it's a nice location just a walk away from downtown. They said they were booked out 8months in advance. I think that says more about how hot Nashville is than this Marriott in particular. read more

Clean, located near many restaurants and well appointed hotel. My only issue was how loudly you can hear cars, the band playing across the street, laughter from restaurant patrons...like they are right outside my room - I'm on the 7th floor. Other than that - good clean place to stay. read more

This hotel is very noisy. Up against the street and hear road noise and people on the street below. Also claim they are newly renovated rooms and have which they are not 100% renovated. Bathrooms have fresh caulk and floors in bathroom are old. There is new carpet. Lighting in the room is dim also. To top things off they charged me a $25 early termination fee for no reason. When I called they told me it was for early check in which I did not check in early. We arrived before check in to leave our bags with the valet which we did. We received a phone call and text in the afternoon that our room was ready. We didn't get back to get the keys to our room until almost dinner time. When I called to get this adjusted they insisted I had early check in. In the end they refunded us the fee. read more

Our car was vandalized in the valet parking garage. The garage is dark, has zero security and is the perfect place for something like this to happen. I couldn't believe how sketchy it was when I met with police to see the thousands of dollars of damage to my month old car. Of course no one is responsible for damages. If you stay here I wouldn't recommend valet parking. read more

Courtyard by Marriott Nashville Downtown - Hotels Near Me - Nashville, Tennessee

My trip to Nashville was booked about two days before I left. I had SPG points burning a hole in a pocket and desire to make it down to the country music capital of the world for New Years. I had an early flight and arrived at the hotel very early and way before normal check in. I skipped requesting my typical high floor and was just thrilled they had a room for me around 10 - 10:30 am. Regardless of the floor or upgrade, I LOVED my room. First off, it was light, bright and modern. Also, my room was spacious with a short internal hallway to the bathroom that made the room feel very elegant. The only part of the room not updated was the bathroom, which could have used a minor facelift, but was functional and clean. I loved having the sink outside of the room, allowing for more than one person to get ready at a time. Like with all Marriott's, the mattress and bedding was super comfortable, and I had no issue getting a good night's sleep. My room had a fridge, which was hidden in the bureau and came in handy for my leftovers. FYI, there wasn't a microwave in the room. The room is set up for travelers and had more than enough outlets for all of my devices. The best part of this hotel is the location, and it's s a five-minute walk to everything. There are good restaurants very close by (less than a block), it's a 5 minute walk to Broadway and the Ryman, 7 minutes to the Country Music Hall of Fame, 10 minutes to the Musicians Hall of Fame, and 12 minutes to Bicentennial Park, which is where they host Nashville's NYE event. Everywhere I walked felt safe, and I always knew I was never more than 5-12 minutes from the hotel. This is a tiny thing, but one of the days I was there, it poured all day, and the staff chuckled when I asked if the hotel had umbrellas -- what a simple thing to offer to keep guests happy while traveling. While this might not be the fanciest hotel in Nashville, for me it's the best bang for your buck. read more

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Wanted to write a review to shout out our Hotel check in clerk, Mark (didn't catch his last name but he's from the US Virgin Islands). I'm typically not the person to write a review but he particularly brightened what was a stressful day with his enthusiasm and personality. He was extremely helpful and made it a joy to check-in. What an unbelievable first impression! Whatever they pay him is not enough. One of the kindest people I've ever met in my life. I will 100% be coming back anytime I'm in Nashville and will be recommending to any of my acquaintances! read more

Great location ! Walking distance to downtown and they have a Starbucks in their building !! What more could you want. They do not have parking for the hotel but they do offer valet which is I believe $40 a day which honestly isn't too bad. If and when we return to Nashville I would most definitely book here again. Staff was great and super helpful. read more

The nicest thing about this hotel is the proximity to Broadway and the lobby. To start off when we arrived, we were given a room which was previously used as storage for TVs, and for the employees to utilize as a break/sleep area. This was disclosed to us by the employee at the front desk who said that we had no choice but to utilize that room since they were fully booked. The first room we were given had a musty smell, patches on the wall, rusty door, hinges, dirt that was on the ceiling from the air vent, dried blood on one of the comforters, and completed with a full view into the office, building 10 feet from our window. After a night in this room, we were able to get a different room the next morning. Did not that much better but slightly cleaner. The staff was as accommodating as expected, but nothing extraordinary. To be fair, it looks like all of the money went towards the lobby in renovations. Beautiful light fixtures, modern, and comfortable, seating areas, and a Starbucks. There is also security placed by the door, which is nice when it gets darker. read more

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Just spent a few nights at the Courtyard Nashville Downtown. The people at the desk were very hospitable and friendly. The room was a little dated, the bathroom especially - very small tub and dirty looking tile. The HVAC worked on high fan only and was directed right at the bed, the room stayed humid but got cool. We were on the 10th floor so we heard no noise. The biggest problem came when we were brought our vehicle from valet. This hotel only offers valet parking, they say that the vehicles are parked in a very safe garage that is gated. Obviously it isn't. read more

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Olivia greeted us and our outstanding stay (of one night only, sadly) started right then. Marriott should be VERY happy to have her working with customers! She was a wealth of information about the area and gave us terrific information about parking, eating, looking around, etc. The room was HUGE...the location was perfect. Can't wait to come back! Thank you, Olivia!! read more

The hotel was nice. It's right in the heart of everything. When we walked into our room it smelled great and they had like spa music playing it was awesome! They had valet parking because it's downtown. It's $39 a night. The staff were great! You may ask why I gave it 3 starts since it's so awesome. It's because after we left we were charged several times for fees they can't even explain why they were taken out. Even though we paid and have a receipt showing everything we paid for including the parking. They tell us those random payment should fall off buy today but we shall see. Not at all happy about this. One of my friends had the same problem after we left as well. They too even more from her smh oh I forgot to mention our neighbors were having a party like 2 in the morning loud music and lots of people in their room it was crazy. Woke us up. The staff had to ask them to keep it down. They did stop after a while but it was not right away read more

Courtyard by Marriott Nashville Downtown - Hotels Near Me - Nashville, Tennessee

I was really impressed by this courtyard Marriott. The service at the front desk was on point. All employees worked hard to get you in and out. Answered your questions quickly and took the time to make sure my trip was enjoyable. The parking is tough but Valet was on it and worked to resolve any issues quickly. Thanks for a great stay. read more

Bonvoy members here, we always try to stay at Marriotts when we travel because they are usually the nicest and of course we rack up a lot of points and get free rooms. My wife has stayed in Marriott's all over the US including NY to LA sometimes 250 days a yr . But this one, Jesus H. Crist, @$410 per night w/ Valet parking this is by far the most expensive one we've ever stayed in, which is weird because it was the lamest, a very average room. Their "King suites" have Queen sized beds. They tell us that is the largest bed they have. We thought we were booking an extended King. We have a regular king at home and this bed is absolutely NOT a king. Turns out they call the ROOM and extended king because it's got a love seat couch in it. Not even a whirlpool tub, which for the price, I though it would have a tub for two. There is not even a pool or hot tub in the fitness center. No continental breakfast. Neither usb plug worked, the light didn't work, no little bottles of lotion or shampoo. If you open One of the bottles of water, it's $5!! You'd think for $400 they'd stock the fridge w/ not only water but beer and wine. And the shampoo and body wash is connected to the wall so if you want to take a bath, good luck reaching it. You'll have to keep getting up out of the water to reach it. Then on our second day we went out on the town and came back w/ a pizza, drinks and bags only to find our room Key wouldnt work! So because the shitty elevator takes so long we had to hoof it back down the 3 flights of steps. Just forget the elevator. It takes 15 min, maybe 20 for it to open. Crowds of people standing waiting for the elevator and when it does open, there is barely room for 4 people it's so small. I'm slightly crippled so going up and down the steps pretty much sucked but was better than waiting a half hour standing there! For your Money, go somewhere nice. This literally may as well be a holiday in or a super 8, I would imagine you could get for $100. Nothing to make it worth the insanely high price. Disappointment at every turn. The only good thing I can say is it doesn't smell in the room, and there were no bed bugs. That's abt it. For your money, and apparently Nashville thinks it's worthy of LA prices (it's totally not, and when we drove the PCHwy in 2020, the Marriotts between LA and SF were no where near this high priced. Most were in the $150 range and way WAY nicer)spend your money on a nice place. This is not it:-( read more

Courtyard by Marriott Nashville Downtown - Lame ordinary bathroom w/ bottles out of reach for a nice bath - Hotels Near Me - Nashville, Tennessee

People is what makes a business excellent. Gene or Jean (not sure about the spelling) in the front desk is the amazing professional who made our stay extra special. Thank you. read more

This place is a joke. We drove four hours to get to the hotel. I paid for a king bed . This hotel overbooked then moved us without telling us to a room with two double beds which is the first issue, then the room they moved us into had music playing right outside our window which kept me up all night. I complained in the AM and they seemed not to care. They did finally move us the second night to a different room and then above the shower there was some sort of bug on top of the shower. What a miserable stay and miserable customer service. I talked to the manager and she said it's common practice to move paying guest out of the room they booked due to being over booked. And one last kicker when first arrived they told us they didn't have our phone number to tell us they were moving us. read more

Can't get a breathing body at this hotel. You'll be transferred to a call center every.single.time. And just before the automated 5 minute voicemail trap transfers you to the call center it will ask if you want to participate in a customer survey. Sure. I'll waste more time answering questions that won't make a difference because if the company cared, I wouldn't be talking to a machine that doesn't get me where I need to go in the first place. read more

Stayed here on the weekend of my birthday November 17/18/19. Brought my Dodge charger Scat pack and used their Velet service for 52$ a night to only have my car stolen while in their possession!!!!! The hotel and valet service never apologized or offered any help at all. Horrible business and horrible customer service. They didn't even offer to rent us car to get home or a ride to get one. Zero stars stay away read more

Nice hotel about 3/4 miles from the convention center. It's easily walking distance from popular restaurants and nightlife, just not when in a suit and heels. lol The staff were all friendly and the room clean. The guy wouldn't accept a tip when he brought to my room a luggage rack (which apparently they don't keep in rooms anymore??). He said he wasn't allowed to accept the tip, which i thought was odd, but okay. This is a good choice of where to lay your head at night, whether in Nashville for work or play. read more

This would have been an easy 3 star review but for a few downsides. The location of this hotel is the best thing about it. You can walk to the Ryman, Johnny Cash Museum, the Country Music Hall of Fame etc. It's near many good restaurants and nightlife too. It also has a Starbucks and a bar with a stage and live music attached. Check in was smooth and the staff was friendly and helpful. Rooms were clean and a decent size for a city hotel. The color scheme in the room with the blue walls was a nice touch. They have a market off the check in desk with snacks and drinks. The downside for me are a few things. 1. The airconditioning worked well but was so loud coming on and off it woke you up. The bathrooms are a bit dated,there is not a lot of counterspace and terrible lighting for make up. 2. Because we used points we were given a room that was smaller and somewhat near elevator/ice etc. My husband is used to being upgraded due to his status with Marriott but we understand its a weekend so were not expecting that level of service. That said, his status wasn't acknowledged (typically they offer something on properties like extra points, a cocktail, free upgraded wifi). I think the deal is that points are treated like you are not a paying customer which is too bad given the amount of money he spends with Marriott 3. I have called for 5 straight days to get a copy of my folio as I lost it and I cannot get anyone to send it even when I speak to someone. It's too bad really as that's a very easy request. read more

I enjoyed my stay at the Marriott downtown Nashville very much! The location was great for me because the hotel is very close to fun attractions like Broadway and the Ryman auditorium. I was able to walk everywhere I wanted to go. The Uber drive from the airport was inexpensive, I paid $36 for a large car. It would be cheaper than that if you went with a standard size car. The hotel is located far enough away from the strip that you won't be disturbed by noise but close enough to easily walk there. The rooms were clean, I like the Paul Mitchell toiletries, I didn't hear any neighbors through the walls, the mattress was a bit too firm for me but the pillows were nice and comfy. I left valuables out in my room and it was cleaned without any issues. I would recommend this hotel to anyone staying in Nashville. read more

Five stars for the hotel, but only two stars for the valet service. There seems to be a lack of communication between all the valet people that they even lost our keys one day. The hotel is in a perfect area of the city only two blocks from all the excitement on Broadway but without the noise and craziness. There is a Starbucks in the building so you can stop and head to your next adventure. They also offer complimentary breakfast during the week and weekends. Ask for times though. To combat the Nashville heat the AC is always left cranking in your room to make you feel human again when you arrive after a long day of walking around the city. read more

Where do I start. Memorial day weekend. Paying a Gazillion Points to stay. One of 3 elevators are out of service. Parking is 50 bucks per night. Now the best part! Our TV was out and they had no spares and no other rooms. Lobby is not the cleanest. We are leaving a day early because of this poor replica of a good hotel. Don't spend the money cause all you get is a bed. period. Other good hotels. Oh yeah, no ice. read more

Stayed here for 3 nights during a business meeting held in the Cashier room. This review is for room 122. For the bathroom, there is no towel rack or hook to hold a hand towel in the sink area. So, you either have to run into the washroom to your towel hanging on the back of the bathroom door or leave your damp hand towel in the small wooden shelf to the right of the sink. Also, the door hook on the back of the bathroom door is the only towel hook or rack, the rest are wooden shelving. There is no fan in the bathroom, resulting in poor ventilation. The shower head has one pressure setting and it's a strong jet of water. Housecleaning left the tub drain plugged, so I had to reach my hand into the dirty tub as it was filling up with water to get it to drain. For the living area, there are two armchairs and plenty if empty space in front of these. The floor here is also bumpy/uneven. The desk area is decent, with a small pull out table and office chair. The TV is a decent size, but the images are always blurry, which is disappointing. Also, other than the news, the TV channels offered seem to be showing old TV shows or movies. The bed is soft, so for me, I found it decently comfortable. The thermostat only allows you to choose between heat or AC, and when it is on, it is extremely loud. You'll definitely need ear plugs to be able to sleep. The main air vent directs air to the living area and to the bed. But, the bathroom and bathroom sink area remain at a colder temperature. The room has a single window that overlooks a small alleyway and the wall of the adjacent building. The overall room seems clean enough. There is a small coffee maker and a fridge. No in room safe. Also, this room connects to the neighboring room via a locked door. Lastly, the free guest wifi was really slow. When I said I didn't have a preference for a room when asked during check in, I ended up being placed in the room that faces the hallway to the public restrooms and the bar/bistro area. It actually isn't that loud during sleep time, but definitely sees more traffic than other rooms. read more

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I would love to give a better rating as the hotel it's self is very nice & the rooms are roomy & very clean! However; the experience with several staff members made my experience diminish. When checking in we were told we couldn't have a roll away bed after I had specifically called to make sure we could have one. The lady made it out to be my problem that they could no longer honor it and was extremely rude and did not want to try and help me figure out another solution. In addition the valet was not helpful. read more

I booked this hotel on Expedia for $250 a night, plus taxes. It is in a good location, close to Printer's Alley, not far from Broadway and within walking distance to good restaurants, such as Pucketts and Deacon's New South. Most of the staff was helpful and friendly, the room comfortable, with a desk area, closet, coffee maker, mini fridge and modern decor. Our room- 315- was by the elevator and was noisy due to people getting off and on and also, it was facing the street, so we had that noise as well, AND the air conditioner powered off and on all night, so didn't get the best sleep. Also, the light came in through the window shades, although I tried to block it, so bring your eye shades. Another tip, if visiting Nashville is to make restaurant reservations ahead. We tried to go out on a Monday night, and there was nothing available until 9. The lobby area has snacks and gifts available for purchase and there is a Starbucks (open to the public) in the hotel. There is Valet Parking available, but it's expensive and the valet worker directed us to a nearby parking lot that was cheaper, so that was what we did. It was kind of expensive for the room we got, but I think that is just Nashville. The OK rating is due to the fact that I didn't get a great night's sleep and the Front Desk person the day we checked out wasn't very helpful. read more

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This place upped themselves to a category 5. They don't deserve to be a category 3. We experienced. Dirty stained sheets. They did fix this immediately. The people next door screamed like Neanderthals until 4:30 am. Finally "security" interviewed. For the price they charged. I expect better. read more