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    Moxy Nashville Downtown

    3.2 (139 reviews)
    ModerateHotels
    Open Open 24 hours

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    Bathroom

    MAKE SURE YOU REQUEST A WINDOW WHEN BOOKING! Windowless rooms are a thing at this hotel. My room was literally in the middle of the hotel behind the elevators. For someone who is claustrophobic, it was not an ideal experience especially when I was told by the front desk that no rooms with windows were available which meant I was stuck. I was with a group and the others in my party also had windowless rooms. Giving 3 stars for cleanliness and overall hotel location.

    These two were treated like royalty @moxynashvilledowntown . If you visit Nashville and want a great hotel with five star personalized attention and service ( but not the $400 price tag) this is your hotel. I've been in the hotel and restaurant business for 26 years and I have to say that the way we were taken care of with genuine concern from the staff was unparalleled. I worked for the Ritz Carlton, Boutique hotels in Savannah and Philly and the passion of the staff in this property surpassed them all. These people were not following a corporate script. They were doing everything they could to ensure that all of your needs were surpassed. Special thanks to Darlene (who made sure we had everything we needed in our room and the doggies were happy). Thank you to Topher, Worthy, Tyler, and Cade for your kindness and attention. Don't change. This is a hidden gem and you will get a Nashville experience that you will remember. I promise.

    Hannah H.

    Just alright. Great place to stay for a short trip. Giving 3 stars as the location is so convenient! Came from the west coast and landed late - passed closing of valet parking so we had to park several blocks away overnight which wasn't my first choice. 2 free drinks & a discount at the hotel guest only rooftop! The elevators smell like vomit. the rooms are tiny and there isn't storage of any sort. Our "city view" was a brick wall of a new building. It was also nice, being as close to Broadway not being able to hear the craziness! Overall wouldn't stay here again. Giving 3 stars for location.

    Brad H.

    Depending on your bartender you will have a good visit or just a visit. Some flat out just don't talk or care which is sad being this is not only a bar but a hotel. Drinks are expensive and you can find a much better deal On Broadway or at other hotels. Sad to see this bar going downhill- especially when hotels need the business and support the most. If your Staff does not even want your hotel to succeed then you have a major issue at hand.

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    8 months ago

    This place is perfect for proximity to Broadway. A little strange to have a room without a window but it was comfortable

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    1 year ago

    Loved room and convenience! Need to have windows cleaned... couldn't even see out of them

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    2 years ago

    Great location. - Steps from Everything. Looking forward to a few days of having fun!

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    2 years ago

    Great location. But ... no refrigerator or coffee maker in room. Also room is very dark and no closet. Nice bar and great location.

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    Page 1 of 4

    Moxy Nashville Downtown Reviews in Other Languages

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    Review Highlights - Moxy Nashville Downtown

    Great location, right across from the Johnny Cash museum and right next store from Kid Rock's bar.

    Mentioned in 7 reviews

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    Conrad Nashville - Meeting Room

    Conrad Nashville

    (93 reviews)

    Music Row, Midtown

    Getting into the hotel was a bit of a rocky start, coffee was spilled on me but... life goes on and…read moreit was at least lukewarm warm. I don't think I could leave a bad review when they all try so hard to make sure your stay is great. It seems genuine too. Also it's so gorgeous everywhere you turn. They have a house car that can take you to a few locations around the city. Pool is beautiful and they have just the right amount of restaurants inside. Only thing missing is a small gift shop. I unfortunately forgot a few things. Thank you, it's a lovely place to stay. Matthew with the concierge is phenomenal, we loved his recommendations. He provided us with a list of Broadway which was so helpful. I am pretty exhausted of being on my phone and using the list was convenient. Brian at the bar is really fun to talk to and very experienced. Excited to get 1 drink tonight.. Afterall I am an Utah native. "E" at the front desk was awesome as well. He helped me manage a few things that spontaneously came up and he handled them all with grace. He also gave me a recommendation to get some artwork done. Everything did work out with that too and it couldn't have been more perfect! Thank you for listening closely and taking care of all the fine details. You're such an asset to the Conrad. I'm sure we will be back.

    The service at the Conrad Nashville Hotel is like staying at your family's house. They treat you…read morelike you are coming home. The food at the Blue Astor was delicious. They had many gluten free options. The morning before they made gluten free French toast (sorry I didn't take pictures that morning, it was beautifully delicious too!) They were fast, efficient and friendly! Gary and Derrick, the bellman, are the sweetest people ever! They remembered our names, treated us so nice and never made us feel like a bother, no matter what we needed. So attentive and such a pleasure. They make us want to come visit again soon!! Wish I had more pictures of the lobby and rooms because they are gorgeous!

    Hilton Nashville Downtown - Guest room

    Hilton Nashville Downtown

    (261 reviews)

    $$$

    Downtown, Sobro

    Stayed at this hotel on a business trip. Had to wait in the lobby on the first day but it was a lot…read moreof us meeting together. The room was very organized and spacious. It was just a typical hotel, nothing too unique about it. It did the job and the location was perfect for staying in Nashville. I loved how it was honestly walking distance to all the bars and restaurants. Didn't really do anything special. I was in their conference room and it was big enough to fit for my division. I can't say the bartender for the first conference night was great but the ones at the restaurant below was much better. Front desk - staffs were friendly and helpful. Checked out on the app. I wouldn't mind staying here again for work. Great team bonding over espresso martinis! haha

    Maybe I stayed here years ago for a Union-Management Safety Conference. Of course, Downtown…read moreNashville has grown and with the Hockey Area and Country Music Hall of Fame right across the street and Broadway a block away, this is one convenient and large location. I was able to book our 4 nights through a combination of Hilton Points and my annual free night off my Amex credit card. Such a deal! And as a Diamond member, I had use of the Executive Lounge and a $30 food and beverage credit. We all had a very pleasant stay. The room was roomy and comfortable, the shower water was hot and strong, and we slept well. Our window faced towards the Hockey Arena, and there was selective Broadway-related noise in the evening. That became background noise soon enough that really didn't affect sleep. However, I suspect that this Hotel is due for some refurbishment as the armrests on the couch were worn and at least one cabinet molding came off. Housekeeping sometimes came late in the day, and after they skipped us after the first night, we made it a point to remind them. As for the $30 food credit, we used the convenient coffee kiosk by the elevators often. Fruit, cookie bars, coffee, and other snacks were often available at the Executive Lounge, although I found this to be one more basic offerings that I'd experienced with Hilton. We didn't really figure out how to have a proper breakfast here, but there were plenty of excellent choices within a short walking distance. The Italian restaurant (separate review) was a pleasant surprise one night for dinner, in terms of value, good food, and excellent service. Then there were the 3 elevator banks, one of which was out-of-service, and required knowing that there were 2 call buttons to keep track of. Parts of the day did require some waiting as every floor (of 10) was often in play. As we headed back to the airport yesterday, I agree with my brother-in-laws comment that with all the location and room positives, this hotel lacked a certain character. Maybe it was size, maybe it was good service without a lot of personality, or maybe because of where they are, they can mail it in occasionally. Or maybe the little things we noticed started to add up. I'm a loyal Hilton Honors member, but if there's a next time for Nashville, I might look at some of their other nearby options.

    Omni Nashville Hotel - Omni Nashville Hotel

    Omni Nashville Hotel

    (524 reviews)

    $$$

    Sobro, Downtown

    I thought I'd Have stayed in every great hotel in Nashville…read more. The moment I got dropped off was checked in by the wonderful graceful Laurie at the front desk . You feel as if you're steeping into a very cool place as soon as you walk in the door ! Lobby was full of very cool families. .. cowboys and cowgirls ..very classy looking bar ! The room was beautiful and more importantly very quiet . We are a few blocks from Broadway and you're in paradise ! The next morning had a great breakfast .. service food and a wonderful waitress ! Great ambience and treated my friend with Jerry with great care !! Back at hotel And had a wonderful time at the bar ! Met some interesting folk from out of town ! Bravo to Omni and it's great staff

    I purchased the Omni with Love package. I did not receive a phone call from a concierge to help…read moreplan our stay. I did not receive the guaranteed late check out. I was charged extra for the strawberries and champagne when I had already paid for it by purchasing the "With Love" package to begin with. I was charged an additional 56$ for in room dining that I never even purchased at all. I also didn't receive my $50 credit that the "With Love" package is supposed to come with. I brought these issues to the staff's attention upon checkout when I received my bill and saw so many things wrong with it. The person who answered the phone (night auditor) was leaving around 7am and told me he couldn't help me and that I needed to call back later to speak with a manager. He did not take notes or pass my issue along to anyone, so when I called back later, no one was aware of what happened. To make matters worse, it took a manager 1.5 hours to resolve the issue after my initial phone call at 7am. I called the front desk 3 times and after 1.5 hours with no call back or resolution, I had to go down there myself and demand to speak to a manager. This was my first wedding anniversary with my husband and we will never forget it because of how bad the service was. Even with the additional charges being removed and the manager refunding us about $100 in bar charges, it wasn't enough to make the situation better. We should have been refunded for the entire "With Love" package and charged a standard room rate for our entire stay since the entire "With Love" package was not delivered as promised on the Omni website. The manager tried to help us and did what she thought made sense (removing the charges and comping some bar drinks from our tab), but that doesn't make up for ruining our first wedding anniversary. I NEVER should have had to follow up on any of this. The "With Love" package should have been experienced as advertised and if they couldn't do that, I shouldn't have been charged for it at all. It changes your nightly room rate to a higher cost than what standard guests are paying. I still paid "extra" and didn't receive what I paid for.

    JW Marriott Nashville

    JW Marriott Nashville

    (196 reviews)

    $$

    Sobro, Downtown

    We arrived in Nashville where we were booked through another hotel but under circumstances out of…read moreour control, we had to come to KW Marriott for one night. Shana was the one who helped us upon arrival and my gosh she was amazing. So polite, inviting and overall gave us such a good experience and feel that we ended up cancelling our other hotel to continue our stay at JW Marriott for the remainder of our stay in Nashville. She really needs a shoutout by the way she treats people! Exceptional. Room was great and pool was fun too!

    The elevator not stopping on our floor, stopped on 11 and had to walk down a flight of stairs.,…read morealso nobody never came and unlocked the mini fridge with the bar. asked three different times. tv would not work in room, constructinear the velvet stand which made everything a nightmare. valet's attendant was worthless had to go find someone to take my truck. oh they were at the velvet stand just playing on their phones. The bar on the top floor the host or whoever he was said there closing and no service at the bar. May we just look around for a second? he followed us to the bar and the bartender asked if we wanted a drink uh sure but I thought you we're closin. No sir you have 15-20 minutes I turned and looked at the host who said they were closed and I asked if we could sit and the end of the bar and he said that section is closed. so we ordered our drink and stood there drinking it and the bartender said we could have a seat at the other end of the bar where the host told us no. I've had better service at Fairfield Inn in Arkansas coming and headed back home than the stay in Nashville. Never again will I stay at the JW Nashville. Tried to let a manager know how their service is below Marriott standards and he could care a less Why shouldn't he care when we're paying 800.00 a night.

    Moxy Nashville Downtown - hotels - Updated July 2026

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