The hotel is located in a convenient area of dinners and stores. We parked on the street, and was…read moreable to update by phone, it was one a few blocks from the hotel. The hotel parking is $60/daily. Staff were welcoming and easily addressed our needs. Our room was on the 38th floor which gave an awesome view of the city. We had 2 queens. Beds sit pretty low fyi. My only gripe with the room is the bathroom, I didnt like how inside the bathroom there wasnt a table or a shelf in the bathroom to put toiletries. And water easily soaks the floor while showering. It wasnt as sunny as we wanted but we set by the pool the 2 days we were there and it was relaxing. Friday there was a dj, and overall it seems folks come here for day passes and the night time "club" like area. Overall good experience.

Hotel right near a lot of tourist spots in walking distance. There is valet parking, but there are…read morealso other lots nearby if you just want to park your car easily within a block. The lobby has a lot of comfortable seating if you're hanging out with your party or waiting for check-in time. The rooms are spacious with comfortable beds. Unfortunately, no microwave and the fridge is for sellable items only. The views out our window wasn't much, but both ends of the hallway give a great peak. There is also a pool deck with a bar. When we went, it was incredibly packed, so not much room to maneuver, but the water was so warm. It's a great amenity vs most hotels in the area. There was also live music in the evenings. Overall, the location and the comfort are worth it. Definitely a great stay.

This was a Birthday gift ,a weekend at the Sonesta ,its was absolutely the best birthday this far I…read morereally enjoyed myself the staff and the service was wonderful, the food and dinning was absolutely awesome, The best part was the bed OMG very great sleep, Thanks so very much Sonesta Gwen Staten ,Blessed Hands ps,we must come back when the pool opens up

Stayed here as part of a company conference trip (affiliate/preferred hotel with my company) Booked…read morea non refundable room expecting it to charge at date of booking. Come to find out 2 days before my departure THROUGH EMAIL that my card was no longer valid and if I did not call them by 6pm that night I would loose the reservation on a fully booked hotel that week. Email said to call hotel and ask for the manger on duty. Got this email at 3:45pm so with less than 3 hours I frantically called the hotel line only to be put on hold and loop back to the receptionist 3 times. Told there is no manager on duty but she would connect me to a supervisor. Loop again 3 times and told to call back after check in. Called an hour later, now 5pm same story but left my name and number with receptionist. Emailed the chain that sent me the original email and there must've been a manger on that line cause I got a call within 5 minutes of replying with what I experienced. Replaced card, fine all said and done. Check in and stay was fine. I like the historic feel of the hotel but the room was outdated. Shower leaked and could use an update. Staff were fine. Business like, so not overly friendly or rude. Mostly stoic. Today checking my bank card I saw an extra charge for $46 just called SONESTA. Check my bill again and see 2 separate destination charges $1.00 each and a $46 charge just called VISA. Call hotel and was told that they charge a Destination fee of $23 per night and that $1.00 was a hold until they actually process the fee. Go on their webiste and see "Center City Hotel Destination Fee. At our Center City hotel, room rates are subject to a daily Destination Fee of $20.00 (plus applicable taxes) ". Had no idea this was a thing now but majorly disappointed it included a "$10 daily food & nonalcoholic beverage credit in Art Bar or The Breakfast Cafe which I never knew I had or was told about how to redeem." It also says it covers coffee/tea in room, SEASONAL pool access, gym access and wifi for unlimited devices. (Things that used to be complimentary) Would not choose to stay here if I had the choice. Too many hidden fees other hotels are up front about. Lack of communication and threatening to take my room away if I didn't call back in less than 2 hours then NOT answering the phone was extremely unprofessional.

This place must have recently become a Quality Inn since the sign outside seems temporary. I…read morebelieve it used to be a Rodeway Inn before, as well as many other hotels before that. Seems recently renovated. Room was a good size, with a coffee maker, fridge and microwave. Cleaning could have been a little better, especially the drain in the shower where hairs tend to accumulate. Staff was friendly. The breakfast was ok although the breakfast area is too small to accommodate everyone; I ate my breakfast in my room. The best part about the hotel is the location. It is only 10-15 minutes away from many attractions. I would stay here again.

Even though the room was small, it was extremely clean, very very quiet and comfortable. The staff…read morewas very friendly and helpful. Also, the inn was very secure. It is PERFECTLY located in the center of the city making everywhere we went within walking distance. This was extremely useful as parking is extremely expensive in Philly and finding street parking and leaving the car there became very economical. 5 stars.

Booked 1 night to attend a concert at a local venue. The staff were friendly and welcoming. Our…read moreroom was clean and comfortable and we had a beautiful view of the river. I recommend adding the parking to your stay, it is in a secure parking lot and can only be accessed with your hotel room key. The hotel itself isn't located in the best area but we didn't have any plans to venture outside of the hotel besides leaving for the concert and returning for the night. It was a great location and decent pricing if you're looking to stay somewhere prior to a concert at a local venue as all of the hotels around the venue were priced significantly higher.

The battery for our room door died and we had to get switched to a new room; the TV in the…read moreoriginal room was broken as well. Service for the bar & grill was pretty good, however the wait time is unacceptable. The rooms were clean and well decorated. Affordable pricing

Brand-new and affordable, minimalistic hotel in a great Center City location. Around $120 per…read morenight - no room service (who cares), but there is a coffee shop and restaurant in the hotel. You have to book online - not by phone, Philly needs an affordable Center City option for hotels - much cheaper than the Sonesta around the corner. Not a lot of services (no dry clreaning, etc) but for a short trip to Philly - it is a very affordable option. Yes, some rooms have bunk beds - say what??? I would prefer a queen, please. No king size rooms.

I stayed here on a Saturday night with my boyfriend during their opening week. Our experience was…read morepoor. We were well aware that the hotel is minimalistic and doesn't come with a lot of bells and whistles; however, we felt like the minimum things a hotel should provide were not provided to us. The air conditioner wasn't working when we got back to our hotel room after a night out in the city. We had set it to 68 and when we returned, the thermometer was still reading 77. We called down to the front desk for assistance and was told that she would check if engineering was available, yet we never heard back from anyone the entire night. When we checked in, we were told that there is someone available 24/7 for any assistance and we learned that this was not the case. Also at check out, we were never asked how our stay was, and our air conditioning issue was never even mentioned which shows that our issue/complaint fell on deaf ears. Overall, it was a very disappointing stay, especially for the price point. The hotel didn't seem like it was ready for opening week and should not be charging the prices it's charging for the level of service provided. For just a little bit more, we could've stayed somewhere nicer. We will definitely not be staying here again.

Local Philly: I needed an hotel to stay in due to power outages on my area. No hotels would…read moreaccept my cat and I wasn't leaving without her, until I found Kestrel. It was a home away from home. Reservations and check in was contactless. I was in an area that was surrounded by restaurants and coffee shops and the reading terminal! Located in a quiet studio apartment loft with excellent amenities. It was a new experience for me not dealing with hotel staff. I recommend this place and is my go to for future emergencies or to just chill. Shout out to Chris and Dan for a fabulous stay!

I loved my experience with Kestrel Hotel…read more Booking was easy. I booked and paid for the room and a spot to park in their two car garage online. Fifty percent was taken out right away, the rest about a week before. The Kestrel Hotel provided detailed instructions, about a week out, on how to check in. It is all done electronically. You enter the hotel and room via a code. Instructions were very clear, I had no issue. The room I stayed in consisted of a bed, full stove and refrigerator, a small sitting table with two chairs, an oversized chair by the bed, a large closet, a booklet full of local recommendations and full bathroom. The kitchen was stocked with oil and vinegar, a bag of pre-ground coffee from Elixr Coffee Roasters, a Chemex and kettle to make a pour over and some canned drinks (which I didn't touch so I can't vouch for them). The bathroom featured body wash and shampoo from a local soap place. During the stay, emailed instructions arrived about how to properly use the climate features in the room. On the day of checkout, another email arrived detailing how to take care of my garbage and what I needed to know to properly check out. The location is awesome. It is right around the corner from the Underground Arts venue. Elixr Coffee is nearby. It is just a short walk to Reading Terminal Market, Chinatown, Broad Street and the Center of the City. I enjoyed my stay so much, I've already booked another night there in September.

TL;DR: Great space, but probably wouldn't stay here again mainly due to noise…read more I first heard of this place via Google AI before checking Google, Yelp, and Reddit reviews. Not as much feedback as larger hotel chains, but everything I found was pretty positive. For the dates I was booking I had 2 ground-floor options available, one facing Front St., and another facing the rear. I chose the rear to reduce street noise. First impression of this place was amazing. The space felt more like a tastefully decorated studio apartment than a hotel. The appliances are modern, bathroom spacious, and everything seemingly clean. However, there were 2 immediate issues that put me off a bit: Firstly, I booked an extra day due to arriving on a red-eye with the hopes that the room would be good-to-go in order to catch up on some rest. However, I noticed right away that the HVAC was turned off and it was a fairly cold morning. I turned on the heat, but after waiting 2 hours there was no noticeable change in temperature. I will say the hotel was very responsive to my text messages, and were able to fix the issue remotely once I did reach out. Secondly, none of the outlets in the unit worked. I'm unsure if was related to the HVAC problem, but I was eventually able to locate the circuit breaker and noticed the circuits for the outlets were either tripped or turned off. Between the HVAC and electrical issues- any hope I had on catching up on rest was destroyed. The final issue that sealed the deal for me not returning was the noise. In fairness, our unit(#2) is adjacent to not only the main entrance, but also the rear faces a common space. There is a little patio/garden area that at first glance seems like it might be private, but due to a lack of a gate/door- I presume it is a common space. Look, I lived in NYC for a decade and am no stranger to noise, but this was beyond tolerable. During both nights we stayed, but especially the first night where we were already sleep deprived, noise was a huge issue for my partner and I. Between the hours of 1am to 3:30am 2 drunk guys entered and exited at least a dozen times. I don't know if they were on a coked up, late-night scavenger hunt or what, but what I do know is one was named Will from hearing it repeatedly. At 2:30am they decided it was a good time to stand outside our window rambling about nothing. We were able to fall asleep around 4am to be woken up promptly at 6am with music blasting and someone shouting. I don't know if the morning noise was from a nearby business or another guest, but the end result was no more than 2 hours of sleep before a wedding. I texted the hotel and they again responded very promptly saying they'd look into it, but I never received any follow up. EDIT: No such follow up was promised to me, but would have been helpful. All in all, the space itself is fantastic and hotel very responsive, but due to a few misses in attention to detail and the noise, I would not return to this location. Also, look- I understand that noise from other guests is beyond the immediate control of the hotel staff. The staff was responsive, friendly, and helpful. The review reflects only my willingness to recommend another person stay here based on my experience, and not at all on the staff. EDIT: In response to the reply from the hotel: I just checked my phone and email and can confirm that I did not receive any such follow up. Perhaps it was to the wrong number? Either way I did appreciate the quick responses. I also changed from 2 star to 3. 2 is too harsh given the crux of my complaint was beyond the hotel's control- and given the staff's friendliness.

Wow! This was probably the best stay I have ever had. First of all it's absolutely stunning. The…read morefurniture and architecture of the spot is unreal. It was the most cleanest place I have ever stayed & especially during Covid times. The staff was both super helpful and accommodating. It felt like more of an apartment/ air b n b then it did a hotel which I truly loved. Full kitchen and so much space! Their guest experience is the most important and they were totally attentive to our needs. I couldn't recommend this place enough. Right underneath the train in Fishtown but it wasn't an issue whatsoever, actually very relaxing to have the sound at night. I wish there were Stay Lokal's on the West Coast! They need more of you there. Thank you so much, would absolutely stay over & over.

I stayed at this hotel while attending a business conference at the Convention Center. It was only…read moreabout a 10-minute walk to the conference, which made the location very convenient. During my research, they had decent reviews on my company website 3.6/5. When I first arrived, I was a little hesitant because my Uber driver dropped me off in what looked like an alley. The entrance isn't very obvious, and the building resembles an industrial office more than a hotel. However, I appreciated that the hotel requires a keypad for entry after certain hours, which added an extra sense of security. The front desk staff was friendly and welcoming throughout my stay. The common areas, kitchen, bathrooms, and closets were all clean and well maintained. The door uses a key less lock. There are also lockers in the hallway - I am assuming if someone arrives earlier than check in, they can utilize those lockers for their luggage. The elevator is older and moves very slowly, but the staircase is easily accessible. They have a roof top and gym, but I didn't get the chance to check it out after a long days at the conference. Some criticism - Upon arrival, I was assigned a room on the second floor. At first glance, everything appeared clean, but when I pulled back the blanket, I noticed a strong perfume scent and found short hairs scattered across the bed sheets. I went to the front desk to request fresh linens and brought the used sheets with me. Unfortunately, they didn't have an extra fitted sheet available, so they provided several flat sheets instead, and I improvised for the night since it was so late and I was weary from flying all day. The following morning, housekeeping came and replaced all of the bedding. I assume the hotel was fully booked since I wasn't offered a different room. The floors themselves and the rug was not very clean. The bottom of my shoes were extremely dusty. Other than that initial issue, my stay was comfortable, and the hotel's convenient location and friendly staff made it a good choice for attending a conference. Maybe I'll opt to stay at a Bonvoy partner next time since I'm more familiar with them and I won't have too many surprises.

I loved this hotel & am surprised that no one has reviewed it yet!!!!…read more The staff except for one was great & one of them was exceptional she went above and beyond to get something clarified for me. The hotel is clean you can tell it was an industrial location before but they redid it nice. It was clean spacious the rooftop was really nice. I loved it