I love everything about the Canopy. This was my first time staying here in Philly, and I think it…read moremay be my go-to hotel whenever I am in Philly. Ciara at the front desk is AMAZING. She was social, hospitable and provided recommendations for different things in the city. The hotel is convenient to everything and very walkable. We had a time! The room is spacious enough for two people and has a modern decor. The decor throughout the hotel, however, is like an ode to hip hop culture. If you know me, I love sneakers, hip hop and everything that is the culture! The decor speaks specifically to Philly icons -- Will Smith, Meek Mill, The Roots, Jilly from Philly (Jill Scott), etc. Whoever was the interior decorator did a great job with honoring those icons and the hip hop scene. The restaurant inside the hotel was great too. I don't have any complaints besides the steep valet prices. I will visit again.

My stay at the Canopy Hotel in Philadelphia was exceptional from start to finish. As a Hilton…read moreDiamond member, I really appreciate it when a property recognizes loyalty -- and this hotel absolutely delivered. I was upgraded in advance without even asking, which immediately set the tone for a seamless, elevated stay. The moment I arrived, the front desk greeted me with a warm welcome and a genuine thank‑you for being a loyal Hilton guest. That small gesture goes a long way, and it made me feel valued right away. This hotel has a boutique vibe while still offering the consistency and reliability of the Hilton brand. There's no Diamond Lounge here, which is totally fine -- the property makes up for it with thoughtful touches, great service, and a fantastic location that puts you right in the heart of the city. Plus, the $15 food & beverage credit is a nice perk that I definitely put to good use. Overall, the Canopy Philadelphia blends style, comfort, and hospitality beautifully.

We needed to stay in this immediate area so I could chauffeur family around. So, stay we did! The…read morestudio suite room was spacious with a 1/2 fridge, dishwasher, microwave and sink plus an assortment of dishes. It was great for leftovers and enabled me to eat frequently, since I'm trying very hard to maintain my weight. Parking is on site but... our rental car was too tall to handle the 6'3" height limit. No problem, there are other lots in the area and I like to walk anyway. To Hilton's credit, they mention this on the hotel web site. What stood out was the cleanliness and the service. All was clean and ready for us. Plus, Rahkya behind the desk was very gracious and helpful. Gus the bellman was personable and helpful. Shawnette and Aaron in the breakfast buffet were friendly and helpful. Everyone we interacted with, including the staff at the onsite restaurant were friendly and professional. I wish I could say the same about Philly drivers. I've been driving around a lot and that hasn't been much fun. Almost nobody makes eye contact or makes room. I've seen worse in other cities but bring your A game if you plan to drive here, in these small historic streets. Life is good with a comfortable stay using points.

I want to be clear that this review is for the Doubletree Parking on Broad St…read more Had reason to park there recently while attending the ballet followed by dinner. We were a party of 4 in two separate cars: one party paid for parking in advance as a 'ticket and parking' package. The other did not. We arrived about 11:30 am for a Sat matinee. Lot was rather full, but more, the spaces were very narrow, which seems to be the case more often. There are only two elevators, and they also are exceedingly small, holding 5-6 adults max-which is an issue when the shows end and everyone is queued up to leave. Our biggest issue was discovering that the prepaid parking expired at 4 pm. Since we were staying for a post ballet dinner, we asked and were told that we would simply need to pay for the 1 hour difference. If only it had been simple; but no. Besides the fact that the booth attendant had a friend inside chatting to the point that we needed to honk to get attended, the attendant had no idea what to do with a prepaid ticket holder who was attempting to leave past the allotted time. Their default was charge us $30 (the rate charged the car without the prepay), making it $30 for one hour. We declined to pay that as that was not the posted hourly rate...and had to sit for more than 15 min and only due to the exceedingly long trail of cars queued behind us did the attendant finally charge the posted hourly rate and allowed us to leave. Provide better training on what-if" scenarios, extend the parking package hours from 4 to 5 to accommodate meals. Do better.

Staying in Philly for two nights over a weekend for work, I enjoyed staying at the Hyatt Centric…read more Here's why. 1) Check-In: When you walk inside past the mural, take the elevator or the stairs to the second floor. Here, you'll find the lobby. Three staff were behind computers checking in guests. Only waiting two minutes, I was up and within minutes, I was in my room. The staff member helping me was delightful and speedy. 2) Rooms: My room on the fifth floor came with a kid bed. It was comfortable, and they left four pillows on it. The room came with a desk, a couch with a table, a TV, ample closet space, and a restroom with the shower separate from the toilet. They provide water bottles in the room. There's a fridge to cool them in. If you're like me, it may be hard to find the ironing board. Push open the mirror door by the closet. 3) Space: The hotel is modern, art-forward, and comes with a bar/restaurant, a little food market, an ATM, and 24/7 fitness center on the third floor. 4) Location: It's centrally located with many restaurants, shops, and bars nearby. Many of the tourist spots are close. If the weather is nice, walk a few blocks to Rittenhouse Square Park for live music and more.

Pros: -Excellent customer service…read more -Clean room -Tons of space in room -Nice fridge for storing smaller sized food, beverages, water bottles (2-16 oz bottles on each shelf) -2 free bottles of water daily -Nice tv size -Keurig with pods available (or you can bring your own to use) -Nice city view -In a walkable, uber/lyft accessible area, where plenty of shopping and restaurants are available -clean room -short ride from train station Cons: -Flat pillows -Bed was a bit too firm for me but might be perfect for anyone who likes it I would stay again for the pro's especially the convenience of walking in close proximity to restaurants and shopping near the hotel. Tips: Elevators are a bit quiet so pay attention to see when it arrives or you'll miss it.

Apparently not what it used to be. The property has been on the market for some two years and they…read moreseem to have stopped doing maintenance while they try to sell it. Pros: good location, good staff, free happy hour each night with snacks and wine. Cons: stained and discolored carpet and bath tile. Very limited options for breakfast. No fruit at all. Waffle machine seems to burn on the outside and stay raw on the inside.

The Alexander Inn has been a favorite of my wife and myself since 2019…read more We checked in Friday afternoon, Jan. 23, 2026. To be fair, there was a pending snow storm over the weekend, so reservations were few, and it's 17 degrees outside. The first observations weren't good. The bedspread appeared not to have been washed, the sink leaked water and, worst of all, the room was cold. REALLY COLD, maybe 55 degrees. (I don't carry a thermometer.) We did advise the front desk of the issues, and they did attend to the bedding, but were unable to increase the temperature. (Note: We did ask other guests about this. Some said their room was "fine" temperature-wise, and others said their room was "hot.") The breakfast offered to all guests is basic: bagels, English muffins, hard-boiled eggs, juice, tea, and fresh fruit. Their coffee was delicious and an attendant was on top of the breakfast bar at all times. We thought the front desk and custodian did their best, considering the challenges. Nevertheless, the rooms weren't up to past standards. We're disappointed with our recent visit and hope standards improve.

We have stayed here twice in the last year…read more Our first experience was great, the front desk staff were friendly we conversed with the woman up front for 15 minutes about fun things to do and good places to eat. It was pride weekend so super good vibes. Only issue we had during that stay was that the steam from the shower set a fire alarm off which scared the crap outta me. Pillows are so flat that stunk. Check out was easy peasy and we knew we would be back. My second stay was... ok at best.. when we checked in i asked if i could get wine glasses to the room since it was valentines day, they said it wouldn't be a problem but when i actually called to get them, they said they couldn't do that and it was kinda giving " we don't trust the young-ins with glass" , Bummer. There was construction happening next door so we were woken up 4-5 times by what sounded like a literal jackhammer around 3am. I get they cant help that but DAMN it was loud. the valet was so backed up since everyone checks out at the same time, and it took us 45 minutes to get our car. We waited in our room until the website said it was on the way but we sat in the lobby with our things for a while instead. This time we aren't so sure if we will return... It's good for the price. Bathroom was clean, bed was clean, housekeeping was flexible with our plans. Rooms are tiny. I made sure to bring my own pillows this time.

Location was the biggest win here... walking distance to food, coffee, and all the essentials, so…read morethat part made life easy. Staff was friendly and check-in was smooth, no hiccups. Room was clean, decent size, everything worked. The breakfast was just okay, not bad, not amazing... same with the amenities. It felt more like a crash pad than a vibe, but that's not a bad thing if you're just trying to keep it simple. Clean bathrooms, which I always appreciate. Elevator was a little slow, but nothing tragic. For the price, it does what it needs to do. Just don't expect any wow factor or luxury touches. I'd come back if I needed a no-stress base in Philly. It's giving: the "white tee and jeans" of hotels... nothing fancy, but reliable.

This hotel is a disgrace…read more We booked what was supposed to be a 2 queen room with handicap accessible shower. After checking in and being sent to the 15th floor with my wheelchair bound mother, I found the shower was not the "roll-in" shower we were promised. After venturing back down to the first floor the front desk person on duty (who bless him tried to be helpful) wasn't aware of what rooms were available that could accommodate us. He eventually put us in a suite on the 7th floor. Sounds like an upgrade right? Nope. After getting mom settled, and letting her shower, I realized there was only one bed. There was also a sofa bed. Greaaaaat. The sofa itself was filthy (see photos), and the mattress itself (see photos) was worse. I also tried to get a cup to get water to give to my mom to take her medicines and the cup (see photos, admittedly hard to see) looked like it had water staining on it. I've contacted Choice Hotels about this horrible experience, but haven't heard back. I did however get an email asking how my experience with Resolution Specialist MJ was. So that's nice, no one contacted me, and they pretended that they did (see photo). I don't know how this place is allowed to operate. Stay far away from this place. Far Far Far Away

Stayaway - Room was…read moredirty upon checking in - hair balls on the floor of the shower and a curly hair in the cup - Room was booked from Tuesday to Friday, Thursday morning i got a housekeeper and another staff member asking me to leave and another phone call from the front desk asking me to come down and book another night, after calling hotel tonight they then returned my call to tell me it was their mistake - Ordered Grubhub and it was delivered to the front desk (Imani) and they had my name and room number, no call and when I asked Imani when it arrived she said it was there for 10 minutes (sigh) - Here is the kicked I needed to borrow a pen and Imani said we had to use the pen at the desk and that I could not borrow it. Not good... Edit I approached another person later tonight and he gave me a pen no problem now I am thinking Imani is racist.. the person I talked too said their is no policy to keep the pen at the front desk and I was even able to take the pen with me to the room

Great location, nice and quiet, very hip vibe, excellent amenities. Would definitely stay here againread more

Kimpton Palomar Philly is really about location and the people -- and the people are great. The…read morestaff were genuinely lovely, especially the room service attendant on 12/31. We had a quiet king room (no city view). No fireworks noise, though you do hear street noise. The room was on the larger side of small, but everything felt dated: furnishings, curtains, headboard, phone, fixtures, linens, towels -- all very '90s, including the tub/shower combo. The carpet was dingy and it definitely needs a refresh (ask for slippers). Room service came in a bag instead of on a tray, which made eating for two a little awkward. We had our two small dogs with us, and while the hotel itself is very dog-friendly (which we appreciate -- it's why we usually choose Kimptons), the immediate area really isn't. It's busy, loud, and there's no grass nearby. Rittenhouse Square is a short walk away, but when it's 12° outside, that's not exactly a practical solution. Food was average, the postcard station is super cute, and overall it feels like a solid 3-star hotel where you're paying for the location and the staff more than the room itself.

If you haven't gotten a chance to try the famous hot chocolate and cookies and the Ritz, I HIGHLY…read morereccomend it!! It is so decadent and the marshmallows are hugeee. Their regular food is great as well The place is also decorated beautifully, so whether you stop by to get a quick bite or stop to quick take a picture of the tree it's worth it!!

If you're traveling for business, this hotel is a passable option, but don't expect modern luxury…read more On the plus side, it sits right across from City Hall in a beautiful, historic bank building, and the room service has some great highlights like the fries and guac. The TV system is also incredibly fast, even if the screen is only 42 inches. However, the property needs some serious maintenance. The rooms feel dated, the bathrooms are tired, and the wall outlets are so loose that the plugs barely stay in. Sound insulation is also an issue, as street noise easily reaches the high-20s floors. Additionally, the immediate neighborhood can feel a bit unsafe after dark. It's a solid mid-tier choice for now, but it really needs an update to stay competitive.

Truly wonderful experience at The Dwight D. The hotel itself has a wonderful atmosphere that feels…read morelike you're in a home - there is an inviting lounge area downstairs (with some amazing tea that I could not stop drinking), a lovely outdoor garden, and a general cozy feeling from it being a boutique hotel. We adored our room with its glorious bathtub, and the overnight oats on the breakfast menu ....the best I've ever had. The location is excellent as well, a short walking distance from soooo many great places. However, I would be remiss if I did not write about Vittoria and Ken and how they ARE the experience of this hotel. They put such a high level of care into each guest's experience, it is genuinely incredible. They go the extra step in every direction you turn. They were kind, supportive, and gracious our entire stay. They have cultivated a beautiful place at The Dwight D. I hope to be so lucky as to return again soon.

This is a total gem in the heart of Philadelphia. Steps from Walnut Street shopping and Rittenhouse…read moreSquare with tons of amazing restaurants. Ken met us right as we pulled up and gave us a parking pass--we were literally in front of the hotel, and as it was a 24-hour Sunday to holiday Monday, our car was parked there for free our entire stay. The room was gorgeous with beautiful decor and art, an incredible comfortable king bed and the bathroom had one of the greatest showers we have ever experienced. Plus the price is incredibly low for what you get, and includes tons of amenities that chain hotels would charge you extra for-- L'Occitane products, fancy spring and bubbly waters, coffee and espresso and much more. And the common areas are just beautiful. Hands down one of the best hotel experiences we have ever had anywhere in the world.

Went to the Bellevue for a pharma event. They have this nice ballroom on the second floor. It had…read morethis amazing stage and the craftsmanship of the hall was impressive. They came around with a bunch of small items which were really nice to check out. They also had an entree area at the side of the ballroom. There was also more food in the main hall on a long table. I got to say this place had so much of my favorites from charcuterie boards, sushi, dumplings, pasta, raw oysters and so much more. The servers came around with small plates of clams casino, spring rolls, etc. It made for a very elegant event. The lady who was in charge of the sushi bar was very helpful in pointing out what each fish was. The event ended abruptly. I thought they would bring out dessert instead they got rid of the main food items even though some people hadn't gotten any food yet. Then they had people come table to table to offer small samples of desserts. I was really hoping for a dessert bar given how many entree options there had been.

I am absolutely blown away by the level of hospitality Bellevue offered! I made the unfortunate…read moremistake of forgetting my shoes for my cousin's wedding and to my surprise, the concierge offered me her shoes!!! Never in my wildest dreams would I expect such a gracious offer. This act of kindness saved my night and I'll never forget it! Talk about going above and beyond!!! From the ambiance to the staff = 10/10 experience!