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    W Philadelphia

    3.4 (93 reviews)
    PriceyHotels
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    Reviews With Photos - W Philadelphia

    King suite with spa tub
    Larry L.

    My second single night stay here and it was as lovely of an experience as I could ask for. Being this hotel is located in center city, I choose it because its near most things downtown. Being a Marriott Bonvoy member is the second reason I choose to stay here. There are perks associated with, that I use to my benefit. So first contact is with valet if you drive to this hotel. They were courteous, professional, and patient. Both stays i let them park my vehicle as there is no public parking near by worth the headache for me. So I pay the $60+taxes for hopefully a peace of mind. Upon entering, you walk into the eccentric entry-way with low lighting, dark backdrop, and asymmetrical art furniture deco. Feels like you walk through a portal to another world. Its really amazing. Continuing on, there's no wondering were the check-in desk is, because as soon as you walk in, they're right there. Which I love. On the right is a lounge. To the left of the desk is the walkway to the elevators, a large sesting area, and the bar. I think k i might have stood in line to check-in for about 7 minutes. Not long, at all. After checking in, I was given a complimentary adult tropical drink, that was delicious. Then I made my way to the elevators. The elevators require your room key to get to your floor. I like this feature as its one more added security measure. Once off the elevator you walk down the low lit hallway to your room. Kind a cool romantic scene feel. Which follows into the entering the room. I believe it had a king suite on the 43rd floor. So when I walk in, and look to the other side of the room, I had this dope view of Philadelphia City. I swear, the W was on their A-game when they designed this room. Not only was it functional, comfortable, and well laid out. The thought that went in it to make it have sex appeal, visual cues, and amenities to for that amazing luxury feel. I believe the room price tag was around $217 a night+tax. And I can't lie, it is definitely worth it. One thing I forgot to mention with check in is that I was given the option to visit the pool. You need a wrist band for that, that they will give you. I truly believe that the W provides an amazing luxury stay-cation experience at a premium price. I definitely recommend the W if wanting that sexy luxury feel.

    Angela S.

    This hotel has been on my list of places to stay for a bit now and I finally pulled the trigger and booked a night here over the weekend since my husband got us tickets to see Beauty & the Beast on Broadway at the Academy of Music. I will start by mentioning the good, which was the location being prime. Its in walking distance of everything including where the show was, but due to the rain we took an uber. Valet works fast so getting out the car and into the building was a breeze. The lobby is beautiful and kept clean, but small. The elevators are quick and the pool is open year round. Our room was spacious, with an amazing view of City Hall. The bed sits low but is very plush. That's pretty much all the nice I can say about the hotel, based on my short stay. The cons I can point out were the hotel having me down for a basic room when my reservation that was paid for in advanced displayed superior. Me being a gold elite bonvoy member meant nothing, as I watched the agent beside me check in a guest who wasn't even a bonvoy member and offer her him upgrade from the BASIC room he booked while the agent assisting me kept telling me I booked a basic room. Gold elite or higher are usually guaranteed upgrades if available, so this was a turn off for me. After showing my reservation from the bonvoy app, I was given a superior room but the layout was different than advertised on the app. When asked if I could at least get the layout displayed, she disappeared for 15mins only to come and say no. However, there were plenty of the layouts available across the hall from the room we were given. The only perk I was granted as gold elite was late check out at 2pm, which I had to have a different agent add on later that evening. They did have jazz playing in the bar/lounge area on Sunday from 7-10 but the area is super small and there was no seats available. I got a drink from the bar and sat in the lobby benches to drink it and enjoy the music. We did go to the pool, which is beautiful; with loungers, cabana style seating, and a fire pit for the colder months. They also have speakers that play music as well. However, the pool was dirty. A lot of debree floating around, so we didnt stay in it long. Staff was also not that friendly. They just stare which is kind of uncomfortable. I felt out of place honestly. Only staff who smiled and spoke was this one women who I believe may have been a manager. We ran into her twice and she was pleasant both times. Valet was about $72 after taxes but I wasn't surprised, as finding parking in center city Philly is a nightmare lol. I honestly dont know if I'd stay here again but if I did, I'd try a warmer season.

    Pool at nighttime
    Matthew W.

    This is my favorite hotel in Philly. They literally have the best outdoor pool open year round. I visit Philly frequently for business and will already be returning again soon. The W is my go to hotel because of the customer service, room views, and the pool. You also can't beat the amenities here and the location is great too.

    Sunrise from the private terrace
    Alysha J.

    I stay at many hotels for work this was by far my favorite! From start to finish I experienced excellence. From a seamless valet drop off to checking in. It was a long wait to check in due to everyone arriving at the same time but my room was available early and the wonderful women at the desk apologized and was very empathetic and kind! Traditionally, I am not greeted that way. I was offered a pool wristband if I wanted and thanked for being a silver member and was upgraded! During my stay I wrote little notes in my room to the cleaning staff. Cynthia even wrote me a note back welcoming me! I took wine out to drink and fell asleep when I came back it was in the refrigerator again at the perfect temperature for me to consume. I visited the front desk on my way out to request shower caps and the gentlemen had it sent to my room while I was out. Upon checkout I was running late Elena sent someone to retrieve my luggage while I left the room to attend a meeting. At checkout a team member partnered to find my luggage since I did not get a pick up card and asked about my experience and opportunities. I told her not a thing I just wish I booked another day to stay in bed or at the hotel to enjoy all it had to offer. I usually don't write hotel reviews but wanted to take the time to highlight all of the team members that I came in contact with that made my stay effortless! Modern hotel. I miss the pink pens. If you have any lying around I will gladly take them off your hands!

    A most unusual collection of items for purchase lol
    Rebecca K.

    We had a nice stay at the W. We had read bad reviews about the valet parking, so we parked at a nearby lot and walked. It ended up being about half the price of the hotel valet so it worked out fine. Check-in was pleasant. We were given free welcome drinks and they were really good! Our room was on the 36th floor. Unfortunately we could not get in as the door was stuck. My husband went downstairs and the front desk person sent someone up immediately. After struggling for a bit we were able to get into the room. The room is very unique and interesting. The bed was very comfortable, as were the pillows. The room was fairly clean. The bathroom was okay, but the shower doesn't have a full door which was a bit unusual. Once the water got hot it was nice. We didn't watch TV since it was a short stay, but the TV was a nice size. There was a mini bar, and another drawer with some... interesting things for sale. Haha. The lobby was definitely loud and rowdy with a party atmosphere but it didn't disturb us at all. Checkout was done on my phone. It was a nice stay in a convenient location.

    Ben B.

    I expected a stylish, well-thought-out experience from the W, but everything about my stay felt like an afterthought. My room design was just... odd. The bed was placed in the middle of the room--not against a wall--which made the space feel awkward. The bathroom didn't even have a door, just a curtain, and the shower setup was inconvenient. The only towel hook was outside the glass, so you had to step out dripping wet to grab it. I have attached a few pics because I am certain most will not believe my bathroom door was an actual curtain. Downstairs at the hotel bar, there wasn't a single TV--during the World Series and Monday Night Football, no less. The other bar attached to the lobby had one, but it was literally a TV on wheels they'd rolled in. The first night of my stay, Monday night, I stayed in my room since the other bar was closed, the one with the TV on wheels, because I wanted to watch the game. It sure seems like they would sell a lot more drinks if they provided a place where people could hang out and enjoy watching a game. I want to say something positive, it's challenging. My room service didn't happen until after 4pm each day I was there. I even called down at 8am the 2nd morning, and when I brought up room service, the gal immediately responded, "we clean the rooms of guests checking out first". I never even asked my question. She obviously knew what I was going to ask, but she definitely did not believe in the listening first approach. For a modern, upscale hotel, the overall vibe was strange and poorly executed. Definitely not what I expected from a Marriott property.

    Charlie B.

    I liked this hotel, the common area was energetic, the gym space was upscale and clean. The room was nice too and a good view from the 47th floor. Although what I found peculiar is the bathroom door in the room didn't close, it was a sliding door with a big gap and no lock. Additionally the sink and faucet had an awkward design so water kept spilling everywhere lol.

    Bathroom in room
    Lizzie S.

    Very nice facilities and service except from Monica who was very rude. Someone else booked my reservation for me and they booked checkout for a day before. Someone who was not Monica said she made a note on my reservation that I would be switching rooms for the extra night and it appeared she'd said "Marriott gold member" to her manager right before, so I thought the matter was settled. Monica should not work in the service industry as she mishandled the reservation and situation, so I went to Hilton where they better serve Hilton Gold members. I would recommend the W Philadelphia for the facilities but highly recommend avoiding Monica.

    Expresso Martini w/cannoli
    Jenae M.

    The bar/lounge area is super chic and perfect spot to grab a nice cocktail. I love the expresso martini that comes with a cannoli. Perfect combo.

    Payal P.

    My girlfriend and I went to the W and the place turns into a live music nightclub at night. It was so busy. The live music wasn't good (like the singers werent the best) but I did like when they started turning on a mix of 90s/early 00s music. Even the bar was packed. There was a long wait just to have a table. I think people usually reserve the tables well in advance. My cocktail was pretty good as well. The decor in this place is interesting with its cool hanging lights. I also liked the secret room this place offers.

    Emma E.

    Overall I think the W sits in a pretty specific niche, so if you prepare yourself for what it has to offer I think you'll enjoy it. IMO it's not for everyone, but if you understand the vibe you're gonna get and want that, then you will love your stay here. Keywords to describe the hotel's aesthetic: dark, moody, sexy, sultry, luxe, glam. Let me say first that the W is really kind of like a splurge location for couples or under-40 year olds who are going somewhere nice for a weekend or so. The appeal is really not for people who are traveling for work, but for pleasure. I think you could bring your kids but certainly think it's better suited to a girls weekend or a couples getaway. If you're here for work or with your family, I'd recommend the element hotel which is actually right next door in the same building. The location is in center city, so be prepared for a really busy street and lots of noise on the street and the lobby. The location is prime though so you'll be able to walk most places in the city from here which is great if you are coming from out of town and want to explore. The rooms are quiet but depending on how busy it is you may hear other people in the hotel. The restaurant dolce is very good and the bar seemed well stocked. The customer service is amazing. I think his name is Wesley who works the front desk, he set up our reservation and assisted us during our stay. When we switched over to the element hotel (the W sold out) he actually helped us over there too since they share a building! The restaurant workers were also super nice. The rooms themselves are beautiful. The aesthetic is definitely moody and sultry, so don't expect to be able to get work done/be productive - but that's not the point of your stay here! If you're staying here I would be relaxing and taking in the comforts. The bed is soft the shower is huge and the decor is really nice. There is a minibar in the room and snacks for sale (along with some items geared towards couples). I wish we could've stayed longer but they sold out the rest of our trip so we switched over to the element, which Id also recommend. The W is fantastic and we had a great stay. I'd be back.

    Inside
    Margarita R.

    This review is for Living Room only. I came here to listen to live music. The artist was amazing and kept me enthralled in the music most of the time. Glad I reserved a table because there isn't a ton of standing room. The wine was great and sliders were good, but a bit overpriced. I was alone and met some interesting people. Overall, I'd return to listen to live music again!

    Dolce (restaurant downstairs)
    Sharday J.

    Honey!!! Go here... this is my new favorite! Firstly, read my last review about the horrible experience I had in Atlantic City. After checking out, I drove down to Philadelphia bc I was completely turned off and wanted to have a resort style workcation. My cousins and a couple of friends recommended this hotel and upon walking in, it was a breath of fresh air and a true 5-star experience. The whole purpose of me going to Atlantic City was because I had located a heated rooftop pool. I had given up on the idea of finding one. I was ecstatic to learn that this hotel has a stunning, oasis style heated pool! Omg! I had a blast swimming... okay... now to the review. Decor, design, architecture, ambiance and attention to design detail was A-1! Service was exceptional... the food at Dolce, amazing! I can't say enough about this incredible hotel. Please treat yourself if you're ever in Philly!

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    Stayed here in May. Great location! Excellent customer service! Clean rooms and modern rooms. Heated pool

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    Page 1 of 3

    Ask the Community - W Philadelphia

    Do they have a rooftop pool bar?

    They have a pool and bar but its not completely on the roof...

    Is there a shuttle to get to/from airport?

    No shuttle with the hotel. There are other shuttle services at the airport.

    How far from liberty bell? Can you walk?

    It's 10 blocks away, easily walkable. Stop by Open House on 13th just south of Chestnut in the Gayborhood for the best philly themed gifts on the way back (you will prefer them to the tourist center).

    Hi, are non-guest allowed to use the rooftop and pool if we plan to order drinks and food from the bar?

    Yes they sell day passes which really brings down the supposed high-end experience. The police recalled many times in the last summer season because of non-hotel guests that were being abusive breaking rules and disturb disturbing other guests.

    Don’t See Your Question? Ask Away!

    Review Highlights - W Philadelphia

    From the valet, to the front desk, the Wet Bar and Dolce hosts, the Spa, and room service server.

    Mentioned in 8 reviews

    Read more highlights

    Canopy by Hilton Philadelphia Center City - Guest room amenity

    Canopy by Hilton Philadelphia Center City

    (129 reviews)

    I love everything about the Canopy. This was my first time staying here in Philly, and I think it…read moremay be my go-to hotel whenever I am in Philly. Ciara at the front desk is AMAZING. She was social, hospitable and provided recommendations for different things in the city. The hotel is convenient to everything and very walkable. We had a time! The room is spacious enough for two people and has a modern decor. The decor throughout the hotel, however, is like an ode to hip hop culture. If you know me, I love sneakers, hip hop and everything that is the culture! The decor speaks specifically to Philly icons -- Will Smith, Meek Mill, The Roots, Jilly from Philly (Jill Scott), etc. Whoever was the interior decorator did a great job with honoring those icons and the hip hop scene. The restaurant inside the hotel was great too. I don't have any complaints besides the steep valet prices. I will visit again.

    My stay at the Canopy Hotel in Philadelphia was exceptional from start to finish. As a Hilton…read moreDiamond member, I really appreciate it when a property recognizes loyalty -- and this hotel absolutely delivered. I was upgraded in advance without even asking, which immediately set the tone for a seamless, elevated stay. The moment I arrived, the front desk greeted me with a warm welcome and a genuine thank‑you for being a loyal Hilton guest. That small gesture goes a long way, and it made me feel valued right away. This hotel has a boutique vibe while still offering the consistency and reliability of the Hilton brand. There's no Diamond Lounge here, which is totally fine -- the property makes up for it with thoughtful touches, great service, and a fantastic location that puts you right in the heart of the city. Plus, the $15 food & beverage credit is a nice perk that I definitely put to good use. Overall, the Canopy Philadelphia blends style, comfort, and hospitality beautifully.

    Hyatt Centric Center City Philadelphia - Health Club

    Hyatt Centric Center City Philadelphia

    (95 reviews)

    Rittenhouse Square

    Staying in Philly for two nights over a weekend for work, I enjoyed staying at the Hyatt Centric…read more Here's why. 1) Check-In: When you walk inside past the mural, take the elevator or the stairs to the second floor. Here, you'll find the lobby. Three staff were behind computers checking in guests. Only waiting two minutes, I was up and within minutes, I was in my room. The staff member helping me was delightful and speedy. 2) Rooms: My room on the fifth floor came with a kid bed. It was comfortable, and they left four pillows on it. The room came with a desk, a couch with a table, a TV, ample closet space, and a restroom with the shower separate from the toilet. They provide water bottles in the room. There's a fridge to cool them in. If you're like me, it may be hard to find the ironing board. Push open the mirror door by the closet. 3) Space: The hotel is modern, art-forward, and comes with a bar/restaurant, a little food market, an ATM, and 24/7 fitness center on the third floor. 4) Location: It's centrally located with many restaurants, shops, and bars nearby. Many of the tourist spots are close. If the weather is nice, walk a few blocks to Rittenhouse Square Park for live music and more.

    Pros: -Excellent customer service…read more -Clean room -Tons of space in room -Nice fridge for storing smaller sized food, beverages, water bottles (2-16 oz bottles on each shelf) -2 free bottles of water daily -Nice tv size -Keurig with pods available (or you can bring your own to use) -Nice city view -In a walkable, uber/lyft accessible area, where plenty of shopping and restaurants are available -clean room -short ride from train station Cons: -Flat pillows -Bed was a bit too firm for me but might be perfect for anyone who likes it I would stay again for the pro's especially the convenience of walking in close proximity to restaurants and shopping near the hotel. Tips: Elevators are a bit quiet so pay attention to see when it arrives or you'll miss it.

    Alexander Inn - City View? More like Street View!

    Alexander Inn

    (206 reviews)

    $$

    Washington Square West

    Apparently not what it used to be. The property has been on the market for some two years and they…read moreseem to have stopped doing maintenance while they try to sell it. Pros: good location, good staff, free happy hour each night with snacks and wine. Cons: stained and discolored carpet and bath tile. Very limited options for breakfast. No fruit at all. Waffle machine seems to burn on the outside and stay raw on the inside.

    The Alexander Inn has been a favorite of my wife and myself since 2019…read more We checked in Friday afternoon, Jan. 23, 2026. To be fair, there was a pending snow storm over the weekend, so reservations were few, and it's 17 degrees outside. The first observations weren't good. The bedspread appeared not to have been washed, the sink leaked water and, worst of all, the room was cold. REALLY COLD, maybe 55 degrees. (I don't carry a thermometer.) We did advise the front desk of the issues, and they did attend to the bedding, but were unable to increase the temperature. (Note: We did ask other guests about this. Some said their room was "fine" temperature-wise, and others said their room was "hot.") The breakfast offered to all guests is basic: bagels, English muffins, hard-boiled eggs, juice, tea, and fresh fruit. Their coffee was delicious and an attendant was on top of the breakfast bar at all times. We thought the front desk and custodian did their best, considering the challenges. Nevertheless, the rooms weren't up to past standards. We're disappointed with our recent visit and hope standards improve.

    Fairfield Inn & Suites Philadelphia Downtown/Center City

    Fairfield Inn & Suites Philadelphia Downtown/Center City

    (53 reviews)

    $$

    Washington Square West

    We have stayed here twice in the last year…read more Our first experience was great, the front desk staff were friendly we conversed with the woman up front for 15 minutes about fun things to do and good places to eat. It was pride weekend so super good vibes. Only issue we had during that stay was that the steam from the shower set a fire alarm off which scared the crap outta me. Pillows are so flat that stunk. Check out was easy peasy and we knew we would be back. My second stay was... ok at best.. when we checked in i asked if i could get wine glasses to the room since it was valentines day, they said it wouldn't be a problem but when i actually called to get them, they said they couldn't do that and it was kinda giving " we don't trust the young-ins with glass" , Bummer. There was construction happening next door so we were woken up 4-5 times by what sounded like a literal jackhammer around 3am. I get they cant help that but DAMN it was loud. the valet was so backed up since everyone checks out at the same time, and it took us 45 minutes to get our car. We waited in our room until the website said it was on the way but we sat in the lobby with our things for a while instead. This time we aren't so sure if we will return... It's good for the price. Bathroom was clean, bed was clean, housekeeping was flexible with our plans. Rooms are tiny. I made sure to bring my own pillows this time.

    Location was the biggest win here... walking distance to food, coffee, and all the essentials, so…read morethat part made life easy. Staff was friendly and check-in was smooth, no hiccups. Room was clean, decent size, everything worked. The breakfast was just okay, not bad, not amazing... same with the amenities. It felt more like a crash pad than a vibe, but that's not a bad thing if you're just trying to keep it simple. Clean bathrooms, which I always appreciate. Elevator was a little slow, but nothing tragic. For the price, it does what it needs to do. Just don't expect any wow factor or luxury touches. I'd come back if I needed a no-stress base in Philly. It's giving: the "white tee and jeans" of hotels... nothing fancy, but reliable.

    Cambria Hotel - 2 bed room

    Cambria Hotel

    (153 reviews)

    $$$

    Avenue of the Arts South, Washington Square West

    This hotel is a disgrace…read more We booked what was supposed to be a 2 queen room with handicap accessible shower. After checking in and being sent to the 15th floor with my wheelchair bound mother, I found the shower was not the "roll-in" shower we were promised. After venturing back down to the first floor the front desk person on duty (who bless him tried to be helpful) wasn't aware of what rooms were available that could accommodate us. He eventually put us in a suite on the 7th floor. Sounds like an upgrade right? Nope. After getting mom settled, and letting her shower, I realized there was only one bed. There was also a sofa bed. Greaaaaat. The sofa itself was filthy (see photos), and the mattress itself (see photos) was worse. I also tried to get a cup to get water to give to my mom to take her medicines and the cup (see photos, admittedly hard to see) looked like it had water staining on it. I've contacted Choice Hotels about this horrible experience, but haven't heard back. I did however get an email asking how my experience with Resolution Specialist MJ was. So that's nice, no one contacted me, and they pretended that they did (see photo). I don't know how this place is allowed to operate. Stay far away from this place. Far Far Far Away

    Stayaway - Room was…read moredirty upon checking in - hair balls on the floor of the shower and a curly hair in the cup - Room was booked from Tuesday to Friday, Thursday morning i got a housekeeper and another staff member asking me to leave and another phone call from the front desk asking me to come down and book another night, after calling hotel tonight they then returned my call to tell me it was their mistake - Ordered Grubhub and it was delivered to the front desk (Imani) and they had my name and room number, no call and when I asked Imani when it arrived she said it was there for 10 minutes (sigh) - Here is the kicked I needed to borrow a pen and Imani said we had to use the pen at the desk and that I could not borrow it. Not good... Edit I approached another person later tonight and he gave me a pen no problem now I am thinking Imani is racist.. the person I talked too said their is no policy to keep the pen at the front desk and I was even able to take the pen with me to the room

    The Dwight D - Cottage Suite

    The Dwight D

    (31 reviews)

    $$

    Rittenhouse Square

    Truly wonderful experience at The Dwight D. The hotel itself has a wonderful atmosphere that feels…read morelike you're in a home - there is an inviting lounge area downstairs (with some amazing tea that I could not stop drinking), a lovely outdoor garden, and a general cozy feeling from it being a boutique hotel. We adored our room with its glorious bathtub, and the overnight oats on the breakfast menu ....the best I've ever had. The location is excellent as well, a short walking distance from soooo many great places. However, I would be remiss if I did not write about Vittoria and Ken and how they ARE the experience of this hotel. They put such a high level of care into each guest's experience, it is genuinely incredible. They go the extra step in every direction you turn. They were kind, supportive, and gracious our entire stay. They have cultivated a beautiful place at The Dwight D. I hope to be so lucky as to return again soon.

    This is a total gem in the heart of Philadelphia. Steps from Walnut Street shopping and Rittenhouse…read moreSquare with tons of amazing restaurants. Ken met us right as we pulled up and gave us a parking pass--we were literally in front of the hotel, and as it was a 24-hour Sunday to holiday Monday, our car was parked there for free our entire stay. The room was gorgeous with beautiful decor and art, an incredible comfortable king bed and the bathroom had one of the greatest showers we have ever experienced. Plus the price is incredibly low for what you get, and includes tons of amenities that chain hotels would charge you extra for-- L'Occitane products, fancy spring and bubbly waters, coffee and espresso and much more. And the common areas are just beautiful. Hands down one of the best hotel experiences we have ever had anywhere in the world.

    The Bellevue Hotel - Suite

    The Bellevue Hotel

    (228 reviews)

    $$$

    Avenue of the Arts South, Rittenhouse Square

    Went to the Bellevue for a pharma event. They have this nice ballroom on the second floor. It had…read morethis amazing stage and the craftsmanship of the hall was impressive. They came around with a bunch of small items which were really nice to check out. They also had an entree area at the side of the ballroom. There was also more food in the main hall on a long table. I got to say this place had so much of my favorites from charcuterie boards, sushi, dumplings, pasta, raw oysters and so much more. The servers came around with small plates of clams casino, spring rolls, etc. It made for a very elegant event. The lady who was in charge of the sushi bar was very helpful in pointing out what each fish was. The event ended abruptly. I thought they would bring out dessert instead they got rid of the main food items even though some people hadn't gotten any food yet. Then they had people come table to table to offer small samples of desserts. I was really hoping for a dessert bar given how many entree options there had been.

    I am absolutely blown away by the level of hospitality Bellevue offered! I made the unfortunate…read moremistake of forgetting my shoes for my cousin's wedding and to my surprise, the concierge offered me her shoes!!! Never in my wildest dreams would I expect such a gracious offer. This act of kindness saved my night and I'll never forget it! Talk about going above and beyond!!! From the ambiance to the staff = 10/10 experience!

    W Philadelphia - hotels - Updated July 2026

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