This has got to be one of the best hotels I've ever stayed at. The staff is amazing and made sure my stay was the best ever.

No complaints about this place. The room was clean, modern, and spacious. The pool area has a fire place to warm up at after swimming. The hot tub is tiny (fits 4 max) and could use some maintenance, but better than nothing after a long day. The few interactions I had with staff members were friendly and fast. read more

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I am a Bonvoy Marriott member and stay in many Marriotts. Tess at the front desk might be the best Front Desk person I have ever encountered at a Marriott. The hotel is clean, modern and the location is great. read more

This is tough, because I'm a Marriott loyalist, but after staying at both the Courtyard Santa Rosa and the Hyatt across the street, the Hyatt was a way nicer stay. Room aside, the location is perfect. It's right in Downtown Santa Rosa so you can easily walk to the local restaurants and bars. The Branchline is a must for your morning coffee and pastries and Stark's is great for a cocktail and dinner! The staff at the Courtyard was very friendly. Our original receipt was not correct. It didn't subtract our comped food and beverage based on my elite status, but they were quick to fix it! read more

Another consistently wonderful stay. This place somehow manages to feel both peaceful and perfectly located -- quiet when you need rest, convenient when you're on the move. But what truly makes it special is the people. Every staff member is kind, attentive, and genuinely welcoming. Service always comes with a smile, and it never feels routine. The food is excellent -- thoughtfully prepared, made to order, and handled efficiently, even when the pace picks up. A special thank-you to Val, who always makes sure my room is ready just right -- comfortable, convenient, and welcoming from the moment I arrive. Alma is a quiet hero, keeping everything spotless and making sure my room stays a calm, cozy retreat throughout my stay. And then there's Tess -- truly one of a kind. Tess has an incredible way of making you feel seen and cared for, even on the busiest days. She somehow knows when you've been running nonstop and gently makes sure you've eaten, stayed hydrated, and taken a moment to breathe. Her warmth, humor, and genuine interest turn brief interactions into memorable ones. We laugh, share travel stories, and she brings a sense of ease that makes the whole place feel like home. Staying here feels less like a hotel and more like being welcomed back by people who actually care. Ten thumbs up -- and heartfelt thanks to an exceptional team. read more

Tess at the front desk was great!! She made the stay perfect! I travel a lot and that was excellent customer service! Thank you!!

So Marriott. As a side note, we live like 10 miles from this hotel. We were 1 stay short of maintaining our Gold status so my wife booked us 1 night here before the year ends. This hotel is in wine country. Maybe not in the middle of a vineyard, but still wine country without the expense. The hotel is clean, the staff is great, and for small bites the restaurant was great. The person at the restaurant was great as well. If you're looking for a reasonably priced hotel, within typical driving distance to the wine scene, this place works. Staff 5 Location 4.5 Room 4.5 Food 5 (for what it is) 4.75. Now, I will unfortunately round down, but I do not reluctantly, to a 4 I definitely would recommend the hotel. read more

Decent place to stay if you need to be up in the area. My sister and I stayed here for a weekend that included wine tasting in Healdsburg but also some activities in Sonoma. Santa Rosa was a nice central location for all our planned activities and the Courtyard being located close to the freeway made it easy to get around. It's also walking distance to Santa Rosa downtown which has a lot of coffee shops and restaurants. The rooms were clean. The beds were comfortable and the pillows while not great were fine for a couple of nights. The bathroom was small but functional. No breakfast included but we were able to walk to a cute coffee shop a couple blocks away by the train station. There is an outdoor area with a hot tub, pool, and some seating by a fire pit but it was too cold at night in mid May to stay outside. The gym was also adequate. Overall, not a bad place to stay but nothing terribly special. Also no recognition for Marriott status from the staff. read more

Front desk service was excellent and room was very clean. Unlike other Marriott hotels, this one does not have complimentary breakfast though we enjoyed a delicious and reasonably priced breakfast with EXCELLENT service at the bistro. Unfortunately I left my electric toothbrush behind and when we called to ask them to hold for us we were told that no toothbrush was found. This was very disappointing and incongruent with experiences we have had at other Marriott's. We once left behind my son's expensive coat at Marriott Santa Cruz and they not only recovered it but held it for us for over a month! As longtime Marriot Elite customers we make every effort to stay at a Marriot whenever possible and plan to drive through Santa Rosa regularly now that our daughter will be attending college up north. It's disappointing to know that Marriot Santa Rosa cannot be trusted with our stray belongings. read more

This hotel made me feel like nothing more than a source of additional revenue to the corporate bean counters. I get it, that is what we are to all corporations, but this was different. They charge extra for parking. I don't like when hotels do that and I typically leave a poor review because I feel that it is dishonest to advertise a certain price, then charge more when the customer arrives. I had to pay for the truck, and then I was told I have to pay extra because my truck had a trailer. Additionally, you have to pay extra for the coffee in the hotel lobby. That was the first time I experienced that. I went to starbucks instead. All of the breakfast items cost extra and there is no continental breakfast. read more

Check in time supposed to be at 3pm, but I called around 6am to see if I can check in early. The guy answered the phone said he will put my request and asked me to call back at 9am. I called around 11am then I think the next shift person saw my request and said yes. I checked in around noon. The room is nice and clean. I very appreciate the team work and I received a fantastic service from over the phone, the front desk and the room service lady. It's a very short trip, but it's a good experience for me. Thank you to Courtyard by Marriott Santa Rosa!!! :) read more

Courtyard by Marriott Santa Rosa - Nice room 2/18/23 - Hotels Near Me - Santa Rosa, California

We stayed here for a dental conference. Great staff, easy to find, and clean rooms. What more could you ask for? Thank you everyone for the hospitality. We will definitely be back! Also, the hotel is close to some great bars and restaurants - so a definite plus! read more

My wife and I spent one night here recently and were very pleased so I am surprised by the low ratings. The location is great - easily accessible to the freeway and within a short walk of downtown. I believe the hotel has been newly remodeled as everything seemed new if a bit impersonal but this is a chain not a boutique hotel. Our room was comfortable and quiet. As others have mentioned there is no free breakfast but there is a Starbucks onsite. Breakfast is my favorite meal and hotel free breakfast buffets are usual mediocre so this was no great loss to me. We took a short walk to The Omelette Express and had an excellent breakfast. All in all our short stay was fine and I would return. read more

Love the consistent high quality of Marriott like this place has. Secure private parking lot for guests only as this place is close to many restaurants nearby . Loved my breakfast burrito with crunchy potato tots and bacon . Coffee was also high quality and tasty. Gym was adequate for me also. read more

I was here for a conference and this was the overflow. The receptionist was nice when I first arrived. The accommodations were decent. There was a microwave and mini fridge. The shower had low water pressure. I had to stay in there longer to ensure the soap was getting washed off. On my last night I discovered this yellow stain on the comforter which grossed me out. I had already slept there 3 nights so it wasn't something I was going to have changed out. read more

Courtyard by Marriott Santa Rosa - Yellow stain on the comforter. - Hotels Near Me - Santa Rosa, California

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Rooms are clean, some of the staff are helpful and friendly. However, being a long time Marriott customer I would expect a better experience. I travel, often, I've reached ambassador level and room upgrades are a freebie. I was told by this location after being checked in that the policy is that I must request it. A few hundred miles south, night before, that wasn't the case. I saw a completely different check in experience from the people to my right. Complimentary water, the woman was very kind. After asking for rates for long term stays I was dismissed by Tess, rudely, as she went to get her supervisor. I would not send anyone here. read more

Pretty good hotel overall. It is clean, decently located, and the staff is friendly and helpful. The rooms have had a refresh since the last time I was here four years ago, and it looks good. I especially like the sliding door that separates the bedroom from the toilet/shower area. This allowed me to shower this morning without disturbing my partner who was still asleep. Finally, the room has both a fridge and a microwave, which is very convenient and better than other hotels. The downsides are: they have added a $10/night parking fee since the last time I was here. Boo! The free wifi is very slow, clearly intended to get you to spend money for acceptable WiFi out of frustration. As with all hotels, the coffee comes with a packet that has enough fake sugar for 2 cups of coffee, enough creamer for 1/3 a cup of coffee, and enough sugar for 1/2 a cup of coffee. I really wish they would fix that by providing sugar and creamer packets that aren't bundled in a set. read more

Stayed here on a mini-vacation from SF for a weekend and loved how centrally located this Courtyard is to downtown Santa Rosa. Great food and wine is within walking or short drive distance and it's also close to the train station (which makes it really ideal for folks who just want a relaxing trip). I stayed in a room with a king sized bed and it was nice and well equipped. The fitness facilities are decent and the bistro made a good two egg breakfast for me. Rates are reasonable and the staff are nice and friendly. On the needs improvement list would be that the walls are pretty thin and the AC can be loud (it might be an issue if you are a light sleeper). The strategic location near the train may also be a noise issue during the week. I'd definitely recommend this location for a quick weekend getaway. read more

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The rooms are quite clean here with no weird smell in the bathroom or anything. The location is central to downtown Santa Rosa. It's on a busy intersection so plan on not sleeping with the window open (it can open a jar). Check-in / check out process were a breeze as was the parking. While the hotel is nothing to write home about we would certainly stay here again. read more

Friendly front desk. Val was very welcoming. The people running the bistro were also friendly. We were warned upon check in about the train and indeed it did wake us several times but we were glad to know in advance instead of being surprised by our room's proximity to the railroad tracks. Comfortable bed and pillows. Shower was decent but we would have preferred not to have to step into and out of a tub to shower. Walls and ceilings could use more insulation as our neighbor sounded like he had leaden feet when he decided to get ready for bed around 4:30 am. Parking was tight. AC unit was a bit loud for a room that costs about $300 per night. Overall it was pricy for the experience. read more

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The host was really friendly. She gave us as much water as we wanted. We were in town for the Tour de Fuzz cycling ride so we needed to stay hydrated. The room was clean and there were two doors for the bathroom which would be good if you need extra privacy. read more

I had 2 room charges that I never did and refused to remove them. Also, you have no complimentary breakfast like the other Marriotts do.

Gabrielle is a great bartender. Good location for walking to downtown. Freeway close for wine tasting too read more

Wonderful, easy location to get to. Held a huge party in the conference center. It was lovely and clean, does not disappoint. Guest room was lovely and clean when I stayed overnight! Staff was amazing, friendly, they went out of their way to help with anything needed. There are many restaurants in the area, which was wonderful and in walking distance. read more

Bed bug attack. It was a very nice hotel. We walked to the downtown area and had a Italian dinner. In the morning we drove to a excellent breakfast spot as well which was recommended by the hotel clerk. We had a dip in the jacuzzi too. Tthe room was very nice. I think it was remodeled because it appeared newer. there were some tiny stains on the bedding and a little rip but that's OK. The electrical was tricky and I didn't care for that oddity. You have to leave your key in a specific spot so the electricity stays on. This means you need 2 keys so if you leave you have one to keep in the room to charge your stuff. However this wasn't a sure thing because my cell still didn't charge idk? the bathroom was nice clean everything seemed perfect however after getting home a few days later we started itching all over our bodies and developing these red bumps at first I thought maybe it was some flea bites because sometimes people bring dogs into the hotel room so I thought. We must've got bitten by some fleas however these bites Are definitely not flea bites. there round bright red and itch like crazy. I looked up bed bug bite wounds and sure enough!!! I felt tickling in the bed but just thought it was from the chlorine from the jacuzzi. Yikes! read more

Courtyard by Marriott Santa Rosa - Bed bugs - Hotels Near Me - Santa Rosa, California

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Hotel is in a nice location with ample parking. We didn't experience any problem with noise (we wish the A/C was a bit more quieter but it was doable) which interestingly enough they have a few pair of ear plugs in their nightstand. Although the hotel looks relatively new, the room can use the benefit of a few touch up. The sink being outside of the restroom can be your best friend or your worse enemy. It's good that you can use the sink while someone else is using the shower facility but it can also be an annoyance if you wake up ahead of everyone else trying to use your electric tooth brush or electric shaver. The beds are comfortable but the room felt a bit cramped. There's very minimal width between the bed and the end of the table and I find myself having to walk sideways between the bed and the tables. The TV is nice and big, and the refrigerator worked well. The in room coffee maker is a nice touch but I wasn't a fan for their brand of coffee. The Mobile check in was easy but using the phone to unlock the door was a hit or miss for me (luckily I asked for a key). They do have a nice gym but their swimming pool had an odd shape to it. Looking at this hotel, there's nothing that screams "I'm worth $300 a night" and quite frankly I think it's over priced when the Hyatt across the street was about $75.00 cheaper. read more

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Staff is awesome and no complaints on the room and facility. Well run place, you can tell in the details.

I often stay at Marriott Hotels and this location is very modern and nice. But to not have free breakfast is honestly ridiculous! I went to the counter to check the prices and 14-15$ for a breakfast burrito is disturbing. I really am disappointed in this location. If you plan on staying at Marriott just go to Sebastopol Marriott they offer free breakfast and the staff is very friendly. I wont be staying here again. read more

Great hotel and bistro staff. Hotel staff made sightseeing and restaurant suggestions. Bistro staff were friendly and efficient. Nice breakfasts and espresso drinks. Really liked the breakfast flatbread and loaded breakfast tots. read more

We really enjoyed our stay at this hotel as it was centrally located to all the places we had on our itinerary. The staff was extremely friendly and accommodating. They would ask about our excursions everyday and would recommend fun places to visit. Tess & Gabrielle get 10 stars with their hospitality and smiles. The restaurant and Starbucks coffee was awesome and convenient. We were truly impressed with the housekeepers cleaning our room everyday as well. Truly, Shareen & Debbie read more

Annie and Carly were absolutely wonderful. They deserve a raise We were in town from the city and they treated us like queens read more

Easy to find location with clean rooms and courteous staff. Found it odd that they charge $10 for parking and there are gates for entry and exit but the parking lot is wide open to anyone walking by to potentially cause a problem. There is a hotel Starbucks inside with a menu of food options. read more

We were very pleased with The Courtyard in Santa Rosa, our room was very clean, which made both of us very happy. We stayed at a hotel across the street in the past, we paid more money for a DIRTY room, I was not happy with them., but The Courtyard was very clean , the people that work there are friendly and very nice, the receptionist was very nice and made sure that we were happy with our stay there. We would definitely stay there again. We give it a read more

I'm sad to hear that they've increased their prices for fire victims :( There is a pool and jacuzzi, fitness room, and recycling can by the lobby, open desks, two computers and a printer by the front desk. No complimentary breakfast, but downstairs Cafe with items ranging from 4-15 dollars. Fridge is hidden in cupboards underneath TV. I had to unplug it, because it was noisy at night. The place is remodeled. The room is nice and dry and no smell of cigarette at all. Towels were really nice and bright white. They have Paul Mitchell shower products, which is not too fragrant and good quality. read more

We stayed here while visiting family in Santa Rosa. This turned out to be a really great choice for a big room with a sleeper sofa, close to things and with a view of trains out the window/balcony. This is a pretty standard slightly older Marriott. That is to say the rooms are nice and clean and the whole place is great. The key places where it's better than a standard Marriott are all about location. It's walking distance to a lot of downtown Santa Rosa, so we were able to walk with the kids to Russian River Brewing to have dinner and drinks without worrying about driving. We also had a small balcony that overlooked the trains. The good part about that is that it made the kids super happy to see the trains go by every time. The bad part was that the trains went by even when we were trying to sleep. Still, we'd happily come back and stay here. We splurged for the larger king room and would do it again to have space for the kids. read more

Ran out of toothbrushes..? How do you run out of a main toiletry item. Terrible look. Bad service not having something people often forget. Customer service was really nice, minutes the fact the hotel "doesn't have toothbrushes.." guess I'll use my fingers. Thanks Marriott read more

Gets 3 stars for front desk staff and location. All staff at desk during our 4 days were friendly and knowledgeable. Even offered free detergent when I asked about a laundry. Walking distance to some great local restaurants and about 15 minutes to some fabulous wineries. Only Starbucks offered in Lobby. Shipping crates took up a huge portion of the parking lot. Cleaning staff not very attentive. Missing shampoo in bathroom. Tub was not cleaned. Room showing Signs of wear and tear. Would I stay here again? Maybe. Would check out the Hyatt across the street first. read more

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I'm absolutely appalled at the lack of customer service and cleanliness at this hotel! My husband and I stayed here this weekend and noticed there was a horrible smell coming from the AC unit in our room. We pulled the filter out and were shocked to find the filters were filthy. Viral particles could potentially be trapped in these filters and put guests at risk of COVID-19. When I showed the woman at the front desk this photo she didn't even acknowledge the severity of this issue. I highly recommend staying at the AC Marriott on Davis st. Instead of this filthy hotel. read more

Courtyard by Marriott Santa Rosa - Air filters filled with grime and dust. Disgusting. - Hotels Near Me - Santa Rosa, California

Do not stay here! I was here for the Thanksgiving weekend and woke up to red bites on my arms, stomach, back and chest. My wife was bitten, too! I'm not sure if it's bedbugs or spiders but the bites are itchy and painful. To make matters worse, the toilet paper in the room is like something you'd find in a County facility. It's sandpaper rough. In a word: Uncomfortable! read more

I love Courtyards and they are normally my go- to hotel when I travel. This one, while it had a nice clean room and friendly service, is unfortunately near the bottom of my list. Checkin was quick and painless with friendly staff. Cookies were available which was a nice touch. It was late and I had a long drive from SFO, so I went right to sleep in the comfy bed. Then....4:30 a.m. happened. And with it a train going by on the tracks right next to the hotel with horn blaring. This continued every half hour or so for the rest of the morning. At some point I went down to the Bistro to get some breakfast. The food there is good, typical of other properties. The tables were not getting bussed and there were several with dirty plates that stayed there a while. Even when the plates were finally removed, crumbs remained. It just looked dirty and cluttered. I understand that management can't help the hotel being right next to the train tracks. That's not on them. But regardless it's not pleasant to be awakened by the train. They do have nice clean rooms and friendly service but given the noise, I would stay elsewhere in future. read more