Excellent location with respect to Ronald Regan Presidential library. Comfortable stay. My wings, beer and cookie were delicious. Thank YOU Jason for making it extra special with also turning the fireplace fire on. We shall be returning! read more

Our room on the second floor smelled of sewer gas. Every time we left the room and came back the restroom smelled strong- I'm not a complainer but this is unacceptable being that I'm seeing others have mentioned this dating back to a year ago. We were changed to another room that smelled musty and poorly maintained. I don't think this hotel follows the courtyard Marriott standards others do- not to mention the potential health risk of inhaling sewer gasses. This will probably be the last time we stay here. read more

$1100 for 4.2 nights of ummm sleep? ALSO included (but saved for my last night) multi-hour bathroom gas burps @ a complimentary backed up sink of god knows what.... A couple of hours later I made my way to the front desk and requested that my room be moved and 'comped' for the (one) night I was just robbed of due to the buildings FAULTY Plumbing where I showed them pictures and video of the bathroom inside my unit making HOURS of burps and smelly gasses and filling the sink with god knows what disgusting-ness FROM 2am-6AM! (see video/photo below) Exhausted and tired all I wanted to do was move on.. aka get into a new room and take a shower WITHOUT broken sewage lines and hopefully catch up on some rest that I DIDN'T GET.. Buuuuuuut NOPE.... My request for room replacement was DENIED. .. Reason given? I was already 'approved" for late-check out... Now furious but still holding one's composure I asked if the late-check out (that was given as a "freebie" the day before) 'was now being REASSIGNED AS COMPENSATION TO THE LOSS OF MY ROOM?!?! Now an assistant hotel manager appears and reaffirms that they will NOT be reassigning me to a different room to shower/get ready nor will I be compensated a free night to REPLACE the one I just lost without my consent read more

Courtyard by Marriott Ventura Simi Valley - Backfilled sanitation @ the Marriot Courtyard in Simi Valley CA June 21st, 2026 - Hotels Near Me - Simi Valley, California

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One of the worst courtyard stays we've ever had. Where to even start...we arrived late in the evening and were given a room on the fourth floor. The minute we stepped off the elevator we were hit with a strong smell of mildew and just bad odor. We got to our room and the smell was even stronger. We were pretty tired but after looking around and seeing cleanliness was lacking overall we decided to ask for another room. The ladies at the front desk were short with us and didn't seem pleased but obliged and assigned us another room on the 2nd floor. We get into that room and the smell is better but it was filthy. There was what looked like blood on the comforter and stains on the walls. It looked like it hadn't been well cleaned in a while. The next morning I let housekeeping know that the comforter was dirty and there was stuff on the walls. She looked so annoyed and said that they would try to clean it better next time. She also asked me when we checked in and said that it was too bad because we wouldn't get service until the following day per the hotel's policy. I asked her for a new comforter and she did provide that. The front desk has awful customer service and seems genuinely annoyed to be interacting with guests. When asked about checking in early I was told that it was $30 and there was "other people who already paid that were ahead of me." As a Gold Elite member we are usually met with at least a "of course we will try our best." Our problem was not that we were not given early check in, our problem was the rude and dismissive way in which we were treated. We were staying here for a wedding with a large group of family also staying and they all had a similar experiences with cleanliness and bad customer service. On our way out the police showed up for a situation on site. The quality and service did not feel like a typical Marriott property. We will not be returning. read more

Let me start off with the supervisor of this Marriott hotel Judy Cane. She is extremely rude when you request any information from her. I called to request early check in asked for front desk when she answered the call and told her what I needed to do and she immediately transfer me to a voicemail system told me to follow the prompts. The system kept disconnecting me and having call back numerous times and this supervisor was not only not helpful but was getting irritated that I was taking up her time. She wouldn't even let me finish my sentence and rudely send me to the voicemail prompt system that disconnected my call. I finally got through to a different hotel staff who helped me with my early check in request. I was charge an extra $30 for this. Upon my arrival Judy the supervisor was working the front check ins and she was very cut and dry showing no hospitality. No other staff working other than her & she appeared miserable taking it out on the hotel guests checking in. If you are in the industry of hotel & hospitality please only hire more appropriate people to work at your hotel who will represent you better especially the manager of your hotel. What a disappointing first hand experience I had coming here. Not all Marriott's are the same being a Marriott Bonvoy member this was the worst experience ever for me. The way this supervisor represents the hotel needs to be shared. The room I stayed in also didn't appear clean there was trash in the trash can and no toilet paper in the bathroom I had to call room service for towels too. Like the room was half way cleaned. I paid an extra $30 for early check in to a half ass ready room. The Internet was also not working most of my stay here. Nobody available when I called room service. I don't recommend this Marriott to anyone. Motel 6 would be better at this point! I give it a zero stars. read more

I don't recommend this place. Very noisy hotel. Garbage trucks woke us up at 5 in the morning. Also, large trucks dropping off their loads at Walmart early in the morning. Then loud maids talking loudly at 8 in the morning. Walls are paper thin too. The bathroom floor was full of hair. Maids never cleaned our room the whole 3 days we we're there. We lived like pigs! Nice lobby and the people working there are kind but they need to clean up their act! read more

Upon arrival, we were informed that housekeeping service is now provided only every other day. Since our stay was short, this meant that we received no housekeeping at all. The lack of daily service significantly diminished our comfort. Our single bar of soap had disintegrated, leaving us without enough for basic handwashing. We also ran out of clean glasses and had to request replacements from the front desk. The staff member's reaction when we asked for four glasses was less than welcoming. In addition, both trash cans were overflowing, and I even had to replace the toilet paper roll myself--something I've never had to do at a Marriott property. Overall, we paid over $500 for our two-night stay and felt that all we received was a bed and a set of towels. Even small touches, like complimentary water, were inconsistently offered to guests. read more

Courtyard by Marriott Ventura Simi Valley - What was left of our soap by day 2 of our stay - Hotels Near Me - Simi Valley, California

I called this courtyard Marriott before booking to make sure they could accommodate me and my two kids arriving between 11 and 11:45pm on July 18th. They said they'd happily accommodate us and that an attendant would be at the front desk to help us check in and get into our room as soon as possible. When we arrived at 11:40pm, the attendant did not know how to use the computer to check us in and it ended up taking 17 minutes to check us in. I don't know if it was the system or the attendant but this took way too long, regardless. Having two children who are exhausted and waiting for their bed wait that long was unacceptable. I worked at a hotel during college so I know what the standard is for most hotels. Then we got to our room and my son pulled back the sheets to find chips all over the place. This made me worry that someone else had been in this bed and it was not fully clean! At the rate we paid, this should not have happened. I would've been fired if a room had this much of a chip mess in the bed! There was also black hair in the bathroom. Just a really unclean hotel. It looks really nice from afar, and from all of the professional pictures that are featured on their website but it's not. I tried to reach out to management to see if there could be an explanation for this mess of a room, but all the manager did was say he was sorry. We will not be coming back. read more

Courtyard by Marriott Ventura Simi Valley - Tortilla chip crumbs in the bed. Was our room cleaned from the last people who stayed here?! - Hotels Near Me - Simi Valley, California

I am a Marriot Bonvoy Member and have stayed in many levels of the Marriot Hotel Chain. This ranks as one of the worst of the Courtyards. I booked this hotel because it was near the Ronald Reagan Library. I recommend you find a nicer hotel and drive in. Location is poor because it's near the freeway so you hear some noise. Rooms are dated but it is the bathrooms which really need to be updated. The worst is lack of staffing. The first room they gave me the toilet valve was not working properly. Flapper got stuck so the toilet kept flushing or the valve gets stuck and no water fills the tank. Called the front desk and they reassigned me another room. The new room was still old looking but at least everything worked. When they gave me the new room they apologized but asked if we had used the room to some degree. Told them we didn't touch the bed but housekeeping might still need to freshen it up. The Front Desk lady was a little bit annoyed because she stated, "Housekeeping is gone for the day and won't be back till the morning." Kinda made me feel it was my fault she now needs to get this defective room fixed and cleaned. In the morning I went to the dining area and waited 3 minutes with no one at the counter. Eventually, I left .... Considering how much they charge for food and drink, you would imagine they'd have two people there !?!? Very disappointed for a Marriot Hotel. Even if it is on the lower end of the spectrum of the chain. Positive note is if you like Panda Express, it's just across the back parking lot ! read more

First, the good. The staff was very friendly and check in easy and quick. The beds were comfortable and sheets clean. However, the bathroom had a gas/sewer smell that was not disguised by the plug in air freshener they had plugged into the bathroom wall. We had to keep the bathroom door closed the whole time but when we would come back into the room , even though the bathroom door had been closed, the room smelled bad- like methane. read more

What a stay. Not sure where to begin. Front desk last night at check in was some of the worst customer service I have ever received anywhere. We were in town for a Christmas party and being a Bonvoy member I chose a local Marriott. Knowing the evening was going to go like this I would have taken the family to a motel six. Room was dirty eyelashes on the shower wall... the entire hotel smelt of weed. Obvious water damage in the room. I would avoid this hotel if possible. read more

Courtyard by Marriott Ventura Simi Valley - Eyelashes on the shower wall - Hotels Near Me - Simi Valley, California

Check in was quick and easy. Plenty of parking (free) King room was clean. The tv was on the side and needed to be pulled out to for us to see from our bed; weird configuration. Ordered additional pillows and arrived within minutes! Grabbed coffee at the Starbucks downstairs but very limited on what is avail and prices are higher than your normal Starbucks. I didn't dislike my visit but preferred the property before it better (Fairfield) A lot clise by and Walmart next door if you forgot to pack anything read more

Not a 4 or 5 star by any means! Simi doesn't have great hotels, just saying. But if you must for family visits, this place will do. They're not immaculate, but clean. Small, no free breakfast, but they do have one for purchase. Free parking, right off highway, and quiet. read more

Staff super friendly. Breakfast, on site, made to order, delicious choices. Rooms, amenities clean and orderly. Centrally located.

LOCATION! LOCATION! LOCATION! :D If you plan to visit the Reagan Library, this is the nicest and closest hotel near it. Located in a hilly enclave of Simi Valley, it's close to the freeway and across the street is COSTCO for a quick gasoline fill-up! Because it's north west of Los Angeles, you don't have to deal with any of THAT traffic! To me it's like another spacious world. . . It's quiet, clean, & not too far from BASTA restaurant (18 min), Bamboo Cafe (10 min./DELICIOUS lemongrass garlic chicken), CARRARAS (Moorpark) Italian bakery, gelato (WOW! PASSIONFRUIT GELATO!) & restaurant (8 min.). It smells WONDERFUL when you walk into the lobby (but they won't tell you the name of it, because it is made JUST for them. . . "Oh-rats!"). The room is large, clean and has the most comfy beds ever! There is free Wi-Fi and parking, but no continental breakfast. I took a star off for that. You can pay to have a 'made to order' breakfast. This is the second time we have stayed here and will most likely be back! :) read more

After reading the reviews(bug in one room and out dated) I wanted to view the room for myself. I been a bonvoy member over 10 years (platinum elite). Whenever I book a room or prior to booking i request to view the room. At this courtyard the customer service rep stated " we are not allowed to let you see the room prior to booking only after you pay". I drove an hour to this location courtyard in Valencia ca allowed me to to view two rooms. I didn't book there because the rooms had an horrible smells. So I will not book this hotel if I can't view the cleanness of the room. This hotel also mandates guest wear mask. Customer service wears his mask. There are restaurants in walking distance. read more

Courtyard by Marriott Ventura Simi Valley - Front entrance of the hotel - Hotels Near Me - Simi Valley, California

I originally booked a king size room for a wedding. I was told by the bride I was added to her list of guests. When I arrived I was told the hotel had been overbooked and I was put into a two full bed room, which wasn't told to me when I arrived. I discovered it when I opened my door. They refused to change it even tho I have paid and booked my room in full. My mini fridge was unplugged the whole time. When I asked about the gift bags the bride and groom provided to the hotel they said I wasn't on the list and there were no bags left. I later found out from the bride she had called that morning to make sure there were enough bags for the guests checking in that day, and made sure my name was on her list. When the bride and groom themselves checked in, they didn't receive their own bags!!! They made the bags!! Where did they go?? I'm an event/ wedding planner in the area. I am constantly looking for hotels to recommend to my clients that will be helpful and reliable. I will not be recommending this hotel in the future. read more

I would not use this location anymore. I booked a one night here to attend a party because we live far from the party's location. Drove for more than an hour to stay for the night. When my husband and I got there, we were told that they can't accommodate us for the night. Our reservation was cancelled due to overbooking. They were overbooked 4 rooms and they couldn't accommodate us. She said I didn't have a phone # or email to notify me of cancellation. I was like.. you can't book a room without a phone# or email. I was so mad.. We just left. And she told us, "there a Best Western down the street, they have rooms available?" We got kicked out of this Marriott!!! Bad customer service read more

I do a ton of traveling up and down the coast for work. I typically stay at Fairfield in Moorpark (amazing btw) but I wanted to explore the hotels closer to the area I will be working at tomorrow morning. I saw photos of this one and let me just say , do not let the outside fool you. Looks like the outside and lobby area was nicely remodeled but the rooms were cheaply redone if not at all. The lock on the door is on its last life (not cool!) furnishings are cheap and falling apart. Bathroom tile is cracked and discolored. Just not worth 250 a night. read more

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Covid-19 protocols: All staff members wore masks. My room was very clean. Customer service: Superb! I had booked a room with a king-sized bed. Unfortunately, their king rooms were oversold, so they gave me a room with two queen beds and offered me a breakfast. I felt their offer was fair and reasonable. They earned a five star review for the way they took care of me. The room had a minor defect. The light switch on the wall between the queen bed headboards had a loose ring holding it in place. This affected the switch's ability to turn on and off. I tightened the ring finger tight and notified the front desk after I completed my mobile check out. The woman at the front desk was grateful that I had reported the room defect. Note: I have learned that attitude plays a huge role when customer service issues arise. A little respect and kindness go a long, long way when something goes wrong. The location off highway 118 is very convenient and there are a couple fast casual restaurants close nearby. read more

Courtyard by Marriott Ventura Simi Valley - Front of Simi Valley Courtyard by Marriott. - Hotels Near Me - Simi Valley, California

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I was in town for a relative who was in the hospital. The location is great for all of Simi Valley and Thousand Oaks. The hotel staff is friendly and helpful. I want to extend my appreciation to Alan on the maintenance staff. I had a few issues and he was so helpful and efficient! read more

If this review for the Courtyard Marriott was solely based on first impressions, it would be 5 stars all day long. Alan checked me in and could not have done his job better. Above and beyond. This hotel is in a good location but in a busy walmart shopping center. You exit first st and loop over to it, you can only enter off Cochran so don't pass it or else you have to re-loop. The room is cute and they have Paul Mitchell mini bottles for shampoo. The free wifi worked in intervals, I had to log in several times over the course of a few hours. When I checked in I went up to my room and found change on the floor in my room (quarters). Weird. I saw no other weirdness so I looked on the positive side that I made some money. That night, it was hard to sleep. THe A/C is forced air and does not do its job. I tried opening the door to the nice big balcony but it was too noisy from the freeway right outside. Temperature is very important to me. The next few nights were the same. The worst part was the gym. The gym is tiny and has too much in it for a tiny room. THe TVs in the machines only have one channel. The AC in the gym DOESNT WORK. Its like hot yoga without the yoga. I got breakfast one day and it wasn't great for being made to order, sit down. It was $13 bucks plus tip too. Thankfully, there was a hipster coffee shop across the parking lot (Coffee Connections) that I went to the other days. WHen I checked out there were two young girls just texting at the front desk. I gave them my key cards and they didn't even bother asking me how my stay was. Too bad Alan cant work all day. I would only stay here again on a cold winter's day. read more

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Physically a very nice hotel. The building is new and the amenities inside are very clean and well-kept. My only complaint after my three days day, is this is probably the least friendly hotel I have been to, maybe ever. No one looks Up or will greet you when you come in, when they do come out of the back room it appears that you were bothering their much more important work happening back there. If you ask for some thing, they make you feel like you were putting them out. The little café has very limited choices, and an hour and a half before they close in the morning, they were out of just about any food items they offered. They basically had instant pour- over Starbucks coffee or tea. Why bother staying open till 10 if all your food is gone at 8:30? There are only four items to choose from, so it isn't that hard to keep it stocked. And again, the woman at the bistro was less than friendly or helpful. I stopped a housekeeping supervisor to ask her question, and she said I don't work on your floor. I wasn't asking her to come in the room, just where I would find something. It would be good for the owners/franchisee to know that an attractive building cannot make up for uncaring service. read more

We are long-time Marriott members and have chosen this brand for decades due to the consistency of having no artificial fragrances pumped into the lobbies or rooms. So it was a shock to check-in to this hotel and encounter a scented lobby. I reminded the clerk that I requested a fragrance free room with no air freshener and she said that "ALL OF THE ROOMS NOW CARRY the Bonvoy Signature Scent." I told her I couldn't stay there if that was the case, but fortunately some of the rooms had just been remodeled and they hadn't yet been equipped with the fake scent sticks. Being allergic, I can't breathe that or I will get sick, but who needs to breath that stuff anyway and especially in a bedroom while trying to sleep? read more

It's exactly what you expect from a Courtyard Marriott. Clean and friendly staff. The reason it's not a 5 is because the bar service and on site food is limited. read more

We checked in really late in the night and had a hard time finding the location thanks to the error by googlemaps. Anyways, the front desk was kind to guide us through the route. The hotel is nice with minimal décor but clean and well kept. I didn't particularly care for the coffee shop but was happy to get the laundry done after a week long trip with 2 kids. read more

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This is the most disgusting hotel I have ever stayed in. When we arrived, we found hair all over the bathroom. I spoke with Atefeh Kamankesh, the General Manager, and I was assured they would clean the bathroom. After they supposedly "cleaned" the bathroom, we went back to the room and there was still hair everywhere! I picked up the phone to call the GM and there was even hair on the phone!!!!!!!! SO DISGUSTING!!!!! Do not stay here!!!!!!!!!!! Absolutely repulsive!!! read more

We just stayed 5 nights at this property with our San Diego Allstar Team! We had such a great stay! Judy at the front desk was outstanding with all customer care and related needs. Anytime we needed towels, pillows, etc.. it arrived almost immediately. Housekeeping is scheduled on request - we had them come pick up our room and change all bedding once during our stay and they did a great job! When traveling with kids, the pool is where it's at!! It was always clean - plenty of towels each day and the staff didn't scold anyone for the ins and outs. (been to a few hotels for baseball travel where staff aren't as forgiving with children). We did not have any issues while staying at this Marriott. Beautiful lobby, Starbucks coffee and breakfast to order on site - and spacious rooms with close proximity to the baseball fields and all other shopping (Costco, Target, Walmart, freeways, etc). Thank you for making our travel a success Marriott!! read more

People stay at Marriott because of the brand. You expect the same service each time and when you make a reservation, you don't expect hidden fees. Charging Guest for staff masks which cost fifty cents each and also not disclosing until after staff charge your cc is bad service and sneaky especially during a pandemic. Guest are NOT responsible for covering Marriott staff masks and cheap plastic kitchen gloves. Shame on Marriott! read more

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Solidly middling. Our check-in experience was quick and efficient - definitely nice after a long day! Sadly, we were checked into the wrong room. Sooooo.... it was back to the lobby with the bags and the baby. At that point, the clerk reached down and flipped a personality switch - rapidly pivoting from efficient to snotty. After entertaining her protests that 'any upgrades you paid for are only requests and not guaranteed', one of her cohorts jumped in and did her job for us. After the rocky start, everything was perfectly uneventful. Just they way I like my stays in a hotel of this caliber. read more

The staff are always helpful and guest-centric. I appreciate the consistency across this bonvoy brand and Marriott across the board has the absolute most comfortable beds. I've stayed in many hotels and their beds, no matter the chain provides a reliably comfortable nights sleep. They have a fridge and microwave in the room and there's a Walmart very close by to get snacks etc. read more

I have stayed at numerous Marriott hotels but never one this run down. The couch was torn, headboard stained and dirty, elevator broken and staff didn't even know that they offer a digital key.in fact she was sure they didn't offer it but after checking in it was on my phone. So disappointing:( I was going to have friends over but honestly it is embarrassing. read more

One of the least favorite Marriott hotels I've ever stayed in. They had a bistro in which you could buy food rather than giving breakfast as part of the hotel stay. And the church session they had Sunday morning would have been great to know ahead of time. Nothing like waking up early to pounding music below you. The bed was really uncomfortable and we had to ask for extra towels (there were 4 of us) everyday. I'll never stay at that location again! read more

I AM EXTREMELY UNHAPPY WITH MY STAY AND THE CUSTOMER SERVICE HERE! This location sucks! I had to stay here for one night while planning my sisters bday and the people above me were up all night shaking my entire room with what sounded like p90x exercises. I called the front desk at 1 am and they said oh we can give you free breakfast in the morning. I said ok fine but I will be requesting a refund as I have to drive all the way home almost 4 hours without ANY sleep. I called the manager and spoke to her several times and she refused my refund. I had crappy coffee and a gross muffin as a free breakfast that is BS! This is crap service and I'm not happy with how they handled this! Plus my call is as never even returned when I was told and I had to keep calling. I will be calling corporate or complain to the BBB about this. Such crappy service! read more

The check-in staff was absolutely wonderful. Gail at the front desk was so nice and accommodating and efficient that I have to mention her in this review. She even fixed me up with a coffee early in the morning when things were not even open. The rooms was clean and spacious and the bistro was very inviting even though we did not eat there. There was ample parking and all services were conveniently located Will definitely stay here again. read more

We stayed there for 1 night as we were attending a wedding. The hotel is very nice. The rooms were clean and everyone was very friendly. We reserved a room with a king bed but were told nothing is guaranteed so we got 2 queens. That's ok. I would definitely stay here again. read more

Very much enjoyed our stay!!!! Cari at the front desk is so helpful and friendly. She really went over the top to make sure our stay was flawless from check in to check out. We had a slight hiccup regarding breakfast and she was on it. She immediately resolved the issue by handling it with such professionalism and grace. The room was super clean. 12/10 recommended staying here. Can't wait to go back!!!! read more

Yikes - while the room was lovely all around, we learned that after 8pm there is only one person on duty through the next 12 hour period! We had an internet issue - only the woman at the front desk could attend and she was not technically able to resolve. I've never heard of this before for a hotel - it meant we had to go to the front desk to collect extra pillows since there was no room service. The big concern was that there was no kind of back up security whether for us or the young woman holding down the fort. I will never again stay at a property without enquiring about resources overnight! I can get my pillows but what happens if some violent issue erupts, some fire or other threat that needs some oversight other than calling the authorities? What if no one knew that the young woman was safe entering a guest's room with no employee knowing where she had just been? Not good all around - this is not a way to cutting corners with operating expenses. read more

The staff was super friendly, the room was very clean and quiet. The location was also very good with plenty of restaurants. I had a very nice stay. read more

My introduction to the painful lesson that not all Courtyard Marriott locations are created equal. The lobby is very nice, and the bar is certainly above average. But once you go upstairs, you'll find lodging that looks and smells like a motel, littered with Marriott's signature art so you can pretend that it's worth the price. Breakfast was just so-so...it had items that you don't get at other breakfast buffets (usually limited to breads and fruits), but lacked the items you would expect universally...like cereal, waffles, and muffins. It's not like this is a BAD hotel by any means. It just doesn't live up to what it should. read more