I gave this hotel 4 stars because of the service and location. Let me start out by saying this…read morehotel is cozy, full of historical charm and has a little gateway to the beach. I booked a suite with a view. The tv's didn't work, the phone didn't work, the smoke alarm went off randomly at 5am and the refrigerator wouldn't get cold. My stay was 3 nights and 4 days. I was offered a downgrade to another room but that would have defeated the purpose of having an oceanfront view. The staff was super sweet, accommodating and offered a small credit for the issues during my stay however, I will not be staying again. Best of luck to you Casa Marina Hotel!

This is for the bar…read more Not a fan. Nice patio, but to stand in line to get my own drinks? So, no service. I had ordered an espresso martini, which had way too much cream. It looked more like a White Russian. Tasted too sweet. Also ordered a charcuterie board. It was awful. The meat was the consistency of Spam. And pretty much tasted like it. The cheese was subpar as well. If it wasn't for the view and good friends, it would've been a bad experience. It wasn't great as far as the food and drinks are concerned. Don't think I'll be back.

I was beach front on the 5th floor for a few days and I honestly feel like I got the best room. Mr…read more Serge, working the front desk was very amicable and accommodating in every way possible. The room was clean and the room service was excellent. The room service workers were all very nice and polite. I went during a lifeguard completion and I witness one of the South Carolina guests being rude and disrespectful to the staff member assisting in the breakfast buffet. I completely understand why there's a small fee for the beach chairs and umbrellas on the actual beach. There would be way too many arguments and fights for the chairs and the longevity of people using them or others that would hog as many as possible. We've always had to pay at every hotel I've been to. And I'm so used to having free netflix at the hotels that I was surprised that there wasn't a free account. And some of the charging cable ports in the room didn't work. The shower is not sealed and water leaks out from under the door. I also did not receive the wifi so I used my mobile data instead but it would have been irksome if I had brought my laptop. Had a great view though. haha I did get the view of the pier, so you can imagine how many homeless fights I got to see.

This is a very nice property in a great location. Located right on the beach with plenty of places…read moreto eat and shop, you can't go wrong. Rooms - clean and comfortable Breakfast - adequate Amenities - a very nice pool, a small market and a pretty nice bar Staff - nice! Wear and tear - higher than you might expect from a newer place. Leisure travelers are hard on a place and loud as hell too.

Had a really great experience from start to finish. The front desk staff were incredibly friendly,…read morewelcoming, and efficient--check-in was quick and easy, which always sets the tone. The pool area was one of the highlights--very clean, well-maintained, and a comfortable place to relax. The beach bar was also fantastic, with a great atmosphere and perfect for grabbing a drink and enjoying the view. The beach access itself was amazing--super convenient and made it easy to go back and forth throughout the day. The rooms had a nice coastal theme and were both comfortable and very clean. Overall, a great stay and I would definitely come back.

Great place for a quick stay, one elevator wasn't working as well on the website it said balcony…read moreincluded but upon arriving to the room there was no balcony but the space was great, got a king size bed with 2 tv in the room as well parking may be limited as well but they do refer to u can park either side of the building or across the street.

Mahjong, Margaritas & Ocean Views…read more Who says you have to leave town to have a getaway? For a local Mahjong tournament, we checked into Margaritaville Beach Hotel Jacksonville Beach and fully committed to the no agenda, beach state of mind. The Ocean Suite was exactly what this staycation needed. A king bedroom, separate little living room, spacious galley-style bathroom, and--most importantly--a balcony with front-row seats to some seriously gorgeous ocean views. I spent plenty of time out there watching the sunrises, sunsets, and basically convincing myself I was much farther from home than I actually was. Beach day? Covered. Literally. Forgot your chair or umbrella? Margaritaville has you covered with beach gear, plus a small pool if you need a break from the sand. The only party foul was in the bathroom. The cute whale-tail fixtures were very on-brand, but ours had a little leak and were surprisingly difficult to turn off. And the water pressure? Let's just say it wasn't exactly bringing the big wave energy. For fueling the Mahjong marathon, LandShark Grill was an easy grab-and-go option, and the coffee bar was perfect for getting caffeinated before the tiles started flying. Overall, it was exactly the kind of staycation I love: Mahjong by day, ocean views whenever possible, cocktails when appropriate, and absolutely #NoAgendaTravel Would absolutely do it again.

Perfect! Margaritaville Beach Hotel Jacksonville is unquestionably my favorite hotel I have ever…read morestayed at. The staff is very warm and welcoming and extremely personable. Everything; valet, front desk, restaurant/bar (Landshark), maintenance/housekeeping was amazing! A very special recognition to Kenlee, Jordan, Tia, Mike and the AGM Brittany. Everyone of you knows how to make someone feel very welcomed and at home. You guys are awesome! To the GM Ron: I don't believe I've met you but your staff spoke very highly of you, you should be very proud. Thank you all so very much for your kindness and hospitality.

The hotel environment was too nasty. The check out lady was nasty with gestures, as I lugged my…read moreheavy suitcases out to the car. The management was down and nasty too. The parking lot was too small. The room shade doesn't really offer privacy.

We stay here quite often. Always a clean stay with great staff. They have Walking distance to…read morethe beach and many food options. A short drive from shopping.

My uncle, who lives in Jacksonville, recommended this hotel for our visit, and it could not have…read morebeen any more perfect! I believe all rooms are suites and every room faces the ocean. We had a 5th floor suite with a king bed. The living area has a pull out couch, coffee table, desk area, TV, and an area with a fridge, microwave, safe, and coffeemaker, along with some storage. This was perfect for us because we were able to put our four year old in the pull out and our one year old in a crib provided by the hotel in the living space. That allowed my husband and I to have the bedroom--and the balcony--to ourselves. The only caveat was that the single entrance to the bathroom was in the living area. Luckily our kids slept through all our bathroom trips during the night. The balcony was wonderful. And the dedicated beach area for our hotel was fantastic. We were able to rent some beach chairs and enjoy our day. There's also a historic lifeguard station--still in use--right next to the hotel. Other perks of the hotel are the pool, hot tub, work out room, covered patio, and the bar/restaurant. They provide complimentary coffee in the lobby in the morning and the bar opens at 5 and the happy hour is 5-7. We enjoyed some happy hour drinks and wow! They are not shy on the pours here. My Sauvignon blanc was nearly filled to the rim--and they use a goblet of a glass! No complaints here! The hotel is also in walking distance to many restaurants. We had dinner next door at Bubba Gump and found other places super close by that we could walk. There's also a Publix super close by. Everything about our stay was easy breezy. So relaxing. We will definitely stay here again on our next trip to Jacksonville.

This hotel was such a fantastic experience! I had a suite with a separate living room. The rooms…read morewere recently renovated in this hotel and to my knowledge, all of them have an ocean view and have a balcony. The staff were extremely friendly and helpful. The hotel was also in a prime location with the ability to walk to restaurants and shops and of course the beach! I would highly recommend staying here and catching sunrise over the ocean.

I was nervous to stay in one of the cheaper options in town but I was pleasantly surprised! It's…read moreactually quite modern compared to rooms we've stayed at earlier in the week. The breakfast is 10/10 as it is a full hot breakfast. Clean, morning front desk are friendly, modern, beach access, oceanfront...checks all my boxes! We would come back! Parking: On site with parking permit obtained with check in. *Only 3 floors if you're expecting to be way up high!

Love this BW in Jacksonville . Excellent place to stay if you want a beach area property…read more The front desk employees are very kind and helpful. There is a small charge for parking . The free breakfast is a full compliment of items to choose from. The rooms are very clean and comfy. I have stayed here in the past and it still reached its full potential! There are restaurants and bars within walking distance.

Amazing, friendly the Staff is very helpful and very attentive, The amenities are very nice , me…read moreand my family find a place very nice very clean and very outgoing as far as the staff. I would highly recommend this hotel and next time I'm in Jacksonville Florida me and my family will definitely be staying here again. I would definitely give it a five-star review and two thumbs up. . Additionally I had the most amazing breakfast here at the Holiday Inn Express, biscuits and gravy and egg omelette and a glass of orange juice , oatmeal and a Danish.

Clean and comfortable room We stayed in 122. Overlooking the pool. We had a wonderful bathtub…read morethat I loved soaking in. There was also a walk in shower. Spacious room with a small refrigerator to cool beverages in. Coffee maker also in the room. Breakfast was tasty. Especially the cinnamon rolls. Staff was friendly and helpful when I asked for extra towels. Definitely will stay again when I visit family there.

I was able to spend the day here with a ResortPass and I must say the check-in process was smooth…read moreand I did have to pay and $10 fee to park. There were plenty chairs and umbrellas for you to lounging at the pool now what I did not like it was when I arrive. The pool was nasty so they had someone come clean it but that took about an hour and a half before you could get in the pool. Besides that I enjoyed the accessible entrance to the beach the views were amazing and I also like that the lemon bar was adjacent from the pool so that caused for a great happy hour. I would definitely book again.

My husband & I stayed 5 nights in May2026. We were there to have a relaxing vacation. The cost…read morewas over $400/per night (booked thru Expedia - cheaper than direct) which is a lot for motel accommodations, but we were excited for the location. Staff was pleasant but housekeeping was lacking or non-existent. Saturday/Festival - We had no idea nor were we informed of this huge festival that would take over the courtyard. The pool was closed for that entire day & we were not informed of that until we checked in. The courtyard turned into a "frat party" with port a potties directly beneath our balcony. The live music and noise was impossible to ignore. We did not get any sleep and were not able to use the pool, go to the Lemon Bar (PACKED), or quietly lounge on our balcony to read or enjoy the view. Additionally, we had a biking trip planned for Saturday morning. When we tried to leave the parking lot, we were told that we could not carry our backpack or supplies OUT or IN. After sending 2 emails, I reached out & spoke to Trina (Manager). I req 1 night credit for the festival. She told me I had to contact Expedia. I did so, they reached out & received no response to approve the credit after SEVERAL attempts. Expedia did end up crediting me some One Key Cash for the inconvenience so no complaints with them. Bottom line, very disappointed in how this was handled and I would not stay here again - festival or no festival EVER! Lots of great places in Neptune Beach - suggest you go elsewhere!