MEMORIAL DAY WEEKEND STAYCATION I'm enrolled in different rewards programs such as airlines and casinos. One of the programs I'm enrolled in is Asia Miles. I hadn't earned miles through my Asia Miles account for close to 18 months. If I had not earned miles by May 30 all the miles I earned through Asia Miles will reset to zero. One of their partners is Courtyard by Marriott. I reserved a room for two nights during Memorial Weekend. The reason I booked Courtyard Newark Silicon Valley was due to the swimming pool as I needed something to do on my staycation. I came here Saturday afternoon. The guest room is spacious enough. The bed was really comfy. The staff was really nice. The lobby was clean and organized. I even like the Keurig coffee machine inside the room that had some coffee pods. There's a cafe opened in the morning when you can buy coffee and hot food. Despite all the positive attributes of this Marriott I gave the rating I did because I came for a staycation. After I checked-in on a Saturday afternoon I tried to swim in the swimming pool. Noticed I said "tried", but the swimming pool was cold. I ended going to the whirlpool. The next day on a Sunday I came back to the swimming in the afternoon. I noticed the debris from trees in the pool. There are a lot of trees around the pool. With the abundance of trees this pool needs to be cleaned constantly. During my stay there not only was the pool cold but also dirty. If I had to stay at another Courtyard by Marriott it wouldn't be here. read more

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not good costumer service I stayed there August 14-16. I called them for some extra pillows never came I had to go down myself and get them. also they told us that breakfast was included. also some friends were there and they had the same issue. so costumer service bad and not breakfast included. read more

Do not waste your money! I booked here and they didn't even have room for me they told me to come back so I went to dinner came back and was there at 10:30 pm in the lobby. Carl's at the front desk said she had to cancel my room? WITHOUT A REFUND Had to reach out to a third party for arbitration. Apparently they don't employ supervisors at this hotel so the front desk staff treat the clients however they please. read more

3.5 Rounding up to 4. The Man who checked us in last night was super nice. I liked him. The lobby was nice. Again, you all know how I feel about Hilton. It was nice that this place had a Keurig, and the tv was big. However, this needs a face lift in their rooms. I was less than thrilled about the shower, because there wasn't a bath tub. The curtains had holes, and pillows was a little stiff. read more

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It was a very pleasant weekend at this hotel. We were here for a weekend getaway. Very quiet, peaceful. No loud music, no parties, no kids running around the hallways. Our only disappointment was that the lounge and Cafe area in the lobby is only open Monday through Thursday night and closed the entire weekend. Makes no sense to ne. It would have been nice to have a glass of wine while enjoying the nice lobby area. read more

This was an easily accessible, clean, comfortable bed with lots of quick food options nearby I. Walking distance. Large continental breakfast with options. read more

Clean rooms. Quiet hotel. Respectful and helpful staff. Thankful for usb ports on desktop and electrical outlet at nightstands.

Karla at the Front Office is absolutely the best! Courteous, sympathetic and very customer service oriented. We stayed at the hotel last weekend for the handball tournament. Our last game was at 12:30pm on Sunday. We asked about any possibility to check out later (to take quick shower right after the game and before the flight) and she was able to accommodate us. This was much appreciated because all flights to San Diego were cancelled due to heavy rain and we ended up driving. Imagine four girls who played 40 minutes intense game stuck in the car for 7 hours? We can't either and it is all with gratitude to Karla! Thank you! read more

I want to give to give one star initially. But the front desk staff is so friendly. So I give two stars for their customer service. We checked in at late night, and it's pretty smooth process. After entered the room, we smelled some bad smell inside the room. It smells like someone's p-e-e. We kept the door open for more than an hour to circulate the air. But after we turned on the AC, I started sniffing, same as my friends. We checked the AC filter, it is clean. So I have no idea where is the sour smell came from. The good thing is, the second day when we woke up, we didn't smell that much bad smell anymore. The coffee machine is not that clean, so make sure clean it before usage. The green tea pod is pretty good. You can make your own coffee or tea using their free coffee/ tea pod. Mattress is pretty comfort as well. I slept very well. Parking lot has plenty space for parking. If you are not too picky, then this Marriot hotel is a good choice for a short stay like 2-3 days. read more

Courtyard Newark Silicon Valley - Hotels Near Me - Newark, California

One price quoted over the phone and reserved for a month will turn into more than a $150 variable rate. Room is nasty; human discharge not ever cleaned up, foul smells, stains, sticky surfaces. Other guests are nasty and even worst LOUD! Elevator is dangerous. Would never rent a place here ever again, would rather sleep int the rental car. read more

Come on Marriott, please do better, Why is your Elevator out of service??? We were here for 3 days & the elevator still not working! As much money that your company makes, Your guest are not receiving the Best Service!!!! The hotel is booked & we had to wait 15 minutes for a dam elevator, you're taking our money but we're not getting the service we deserve, no hand soap, no toilet paper, also the key didn't work, & we had to go twice to get a key, & only one key is given, it used to be 2! The windows also need Professional Cleaning!!! read more

Disappointed to say the least. Smoked filled hallway & all the front desk did was have maintenance spray excessive amts of some sort of chemical up & down the hallway in a feeble attempt to mask the smell. EPIC FAIL! It made matter worse. Did the front desk offer some sort of partial restitution NO! Just a lame half hearted apology & the assurance that the violators would chgd $250. HEY Hilton why not pass some of that $$ to those who smelled 2nd had smoke & then your chemical warfare! read more

I'm sorry to see some others had unpleasant experiences, I had a great stay. Room was clean and well kept, staff was very nice, and it is an excellent location. I do agree with another reviewer that the cafe (or whatever it's called) inside was a bit pricey for the food and beverages they serve. But hey, that's convenience right? I'll stay here again read more

Courtyard Newark Silicon Valley - Hotels Near Me - Newark, California

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ZERO STARS. Worst 5 day stay ever. cleaning people will walk in on you BEFORE 12pm w the DND sign, w LATE CHECKOUT. A male and female maid nearly walked in on me while i dressed even after i said to wait if i didn't have the latch on my door they would've came in regardless. this happened every single day this is disgusting & extreme invasive of privacy. i didn't pay to be harassed every morning, opening my paid for room door without permission or say. another huge red flag is getting a room where all the utilities don't even work such as the toilets being super clogged backed up , disgusting. it's most toilets here because i stayed in 3 different rooms due to things not working in every room. the tv broke after a day, the fridge has to be turned on every 2 hrs which spoiled my food, phone didn't work, & when i needed cleaning service i was lied to on the phone being told i would get a clean room just to get back to a dirty, untouched, room as i left it. they never came to clean!!!! but they'll harass you. this goes for the telly tubby front desk worker who works the night shifts always with a mask on. he refused to give me the managers information when i asked- he was unnecessarily rude and dismissive. obviously he was scared of getting in-trouble because he knew he was being rude. very unprofessional workers. Staff attitudes matter just as much as amenities, and experiences like this leave a lasting impression. I hope management sees this and addresses the lack of consistency and professionalism at the front desk, especially for guests who have shown loyalty to the property. It's truly the people running this place who make it pretty bad along with amenities. I'll make sure to never stay here again in my life. read more

The Courtyard is a great hotel to stay at as their staff is friendly and their rooms are well kept. As you enter the hotel, there is a mini snack bar next to the front desk along with the shared microwave. The shared microwave is definitely a downside to the hotel, as I really wish they had personal ones in each room readily available. They also have a Starbucks located in the first floor, but l've noticed that their staff never arrives at their opening time (6AM?) as advertised by the front desk. As for the rooms, they have their own mini fridge which is great for short stays. I can definitely overlook the two downsides of this hotel as The Courtyard is conveniently located next to restaurants/fast food chains and I can easily drive a couple minutes to the Starbucks nearby. P.S. Hopefully this hotel will look into fluffier pillows because their pillows are a little flat and stiff, but not at all unbearable. read more

If it wasn't for the room they didn't have for me, the extra $90 preauthorization charge on top of a $200 preauthorization charge already , the loud family party in the room next to me, or the fact that they didn't stop the party, this place would have been pretty nice. Even when I told the manager about the party that was going on past 5am, he just looked at me said OK. No apology or anything. Didn't even really address the matter at all. The Marriott company has plenty of other places to stay, I'd try another spot if I were you. read more

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We recently stayed here last week and unfortunately I left my charger in the kitchen area. We had a late check out at 4 PM, I felt confident that my charger would have been saved since I called first thing in the morning the next day before the room being checked out to someone else. I was put on hold for 10 minutes so I had to call back and remind them that I was put on hold for a long time and no one came back. The receptionist mentioned that she spoke to housekeeping and they had just finished cleaning the room and that there was no charger left in the room which was impossible because I knew the exact area where I left the charger in the kitchen. Very unfortunate and disappointing that my charger was not returned to me as I had left it in the room. read more

I am retired now but I will never forget that freezing night I spent in my rental car after this location cancelled my confirmed stay because I could not answer their call due to me being in an important meeting. I had never been a no-show in the dozens of times I had stayed there. Marriot couldn't care less even though I was an " Elite" rewards member. So glad I don't travel for business anymore. Spend your memory elsewhere. read more

The place is nice and clean, but extremely outdated. The rooms, bathrooms, the elevator need a major renovation.

This Courtyard has definitely seen better days... The rooms are all outdated and I'm surprised that the elevators passed inspection -- the one of the left seems like it could give out at any second. The snack corner is extremely basic, and not very well stocked with lots of empty space. The lobby itself seems decent, but I didn't come here to sleep in the lobby. The receptionist was unremarkable; not particularly rude or outstanding. Usually whenever I check-in if it's not too busy I get a complimentary upgrade because of my status, which did not happen here. This was disappointing, but of course it's not always guaranteed. Regardless, because of this and the condition of the rooms, I will not be staying at this location again the next time I'm in the area. read more

As an Ambassador of the Marriot product hats off to the crisp clean professional service this location brings. Like the more high end places i have stayed like big cities ie LA, this place rocks. even the small breakfast bar taste amazing and that Jocelyn was so awesome. After a recent bad experience THE EDITION HOTEL, this place for a mere fraction of the cost surpassed the friendliness, professionalism, yeah without the view but who cares when they treat you like a royal guest. Thank you staff and management for putting my hopes back into good customer services. read more

This was by far the worst hotel Experience that I've ever had. I booked my stay as part of a wedding party. Upon my arrival, the receptionist quoted me a price $100 more than what was booked and my check out would be a day earlier. Then once I tried to pay , the receptionist told me that my card was demagnetized and if I didn't have another card my reservation will be canceled. ( I had actually just used the card prior to my arrival to purchase gas.) I asked to manually input my card or let me use Apple Pay and was told that's not an option. I called the director of the wedding party who called and they finally said they would put it in manually after about 2-3 hours. I'm the mean time I waited in another member of the wedding parties room . They curtains were covered in dry blood . I had to help them move out of that room. I finally got a room , I slept and woke up itching really badly. I called down to the receptionist to address this but the receptionist told me that I wasn't registered in their computer as being a guess. That was the last straw i immediately went down to canceling my reservation. He was then able to find me in the system. Other people that attended the wedding also told me of itching and seeing bugs. I wish I could give this place 0 stars !!!! read more

Courtyard Newark Silicon Valley - Some of the blood on the curtains. - Hotels Near Me - Newark, California

We had a quick overnight stay this weekend. Pros: The room felt clean. My husband liked the reading chair. Free parking. Not busy or loud. Nice and helpful staff. Cons: The odd sink fixture had my kids and myself confused. And the toilet seat is in desperate need of replacement. (See picture) The reading lights near the bed buzz, but when lights were off the room was nice and quiet. My kids were creeped out to find a spider on the wall when we were settling in for the night. Guessing this room doesn't get a lot of use. read more

Courtyard Newark Silicon Valley - Toilet seat was bubbly and peeling. Not sure how this is possible. - Hotels Near Me - Newark, California

I am not impressed at all. Especially since Expedia had such great review on this hotel. Not too clean. The tiles in the bathroom were gross, there were hella stains on the carpet. Stains on the bathroom walls. I really wish I would have taken more pictures. My whole floor smelled like marijuana. To top it tf off, when I woke up this there was a baby ROACH in my bathtub and I am livid about this!! I live in apartments and if I were to bring a roach home, that would mess everyone up. WOULD NOT RECOMMEND!!!! read more

Courtyard Newark Silicon Valley - There's the baby roach... just chillin! - Hotels Near Me - Newark, California

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had a great 10 days for work here. VERY friendly front desk staff, super clean, beautiful pool, great work out room. congrats and will come back! thank you read more

Booked this hotel because of the location, needed a place in Newark that was also affordable and had good reviews. Checking in was fast, even allowing us to check in early. The room was average size but the bathroom was small.Really odd having he sink outside the actual bathroom. Bed was comfortable, nice having a keurig and a fridge in the room... used both the entire visit. They even left extra k cups in the room, nice touch. Hotel is about 30 miles outside of San Francisco, we took a uber, not a lot of traffic. The hotel is right next to a Sprouts grocery store, lot's of great food options here. Even though there is a Starbucks in the lobby, sprouts has a great selection of breakfast items. I would stay here again if I was in the area. read more

I stayed at the Marriott from 03/24/21-03/30/21. On the 28th when I got back to my room after a long day, I realized someone had cleaned the bathroom & sink & my electric toothbrush, makeup, face wash, cleanser- basically my entire makeup pouch, Dermatology face creams etc. was missing. The Assistant Manager on night shift asked me to talk to the Morning Manager, Morning Manager said he will have to talk to Housekeeping Manager & the main Manager & will get back to me. I left my contact information & till today they haven't had the decency to let me know what happened to all my stuff ! Will never be staying at this Marriott ever again!! Highly unprofessional!! read more

Unfortunately my five star review from January needs to be updated after my less than stellar stay this week. Upon arrival on Tuesday I was told I couldn't checkin until 3:00 pm. Now I understand this in most cases however, as much as I hate to use this but I am a Titanium Elite member and have never once been told it's too early to check in (the girl didn't even ask for my name or anything just told me flat out 'nope'). PLUS, I had selected 11am As my arrival time in the app which noted my room was ready for me. In addition, the room I was put in was in need of a major deep clean. I'm a germaphobe so I know I can be a tough critic but this seemed like basic stuff that should be taken care of; brown spots on the toilet bowl, stains on the bathroom wall and the carpet felt disgusting under my feet. Don't worry, I've attached photos for reference. Safe to say I will NOT be coming back. read more

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This particular courtyard is an absolute jewel. It is outstanding. It's funny because this courtyard doesn't really know what it is. It thinks it is a full-service Marriott. The front desk service, the bistro service, the room attendant and everyone on the property is so nice. Somehow in everything they do they just give a little bit extra and everybody is smiling. I've never had a Courtyard with turndown service and candy on my pillow but you have it here. I hate to even give them a review because I'm sure it will be full next time I come here on the other hand they take such good care of you I can't not tell everyone. Please just keep it up wonderful place read more

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Thank you, Maria (morning shift), for being so patient and friendly. I didn't get the young lady's name for the evening shift but she was just as kind! I only subtracted one star because the rooms my friend were at both had a busted light (which we didn't really mind) and the toilet for one of the rooms was so weak that it wouldn't flush all the way. read more

Reservations went well, Son came in with my 3 grand daughters from out of state 3 day drive. Son is on oxygen and asked for a cart for their luggage and hotel clerk said she didn't know where it was then said they didn't have one. Got into room, ac barely blowing out air, 4th floor room and hot. Hotel lobby is also very warm and had manual fans blowing cause ac did not work. Clerk not taking anything seriously and taking time to call manager. This is ridiculous and this place is pretty bad. read more

The rooms were super clean and the staff was very friendly. I was impressed with the level of service here.

The check in girl wasn't too friendly but she got me check in fast so no problem there. I'm a member of the Marriott hotel and they usually give me two bottles of water complementary but didn't get , also had already mobile checked-IN earlier and requested a few toiletries but didn't get. Although she gave me the toothbrush sets. The hotel is not a top notch brand spanking new so it's kinda dated but not too too bad. I was happy to see a bathtub once in the room. Parking is free considering Bay Area which is nice. Free wifi and the iHome next to the bed is always a plus for me since I can charge my phone and set the alarm and listen to my music via Bluetooth at the same time. Love those iHome . One thing I really like this hOtel over the others is the sensor lighting in the hallway in the room and the bathroom and the sink area when I get up in middle of the night to go pee, it lights up with sensor which is nice not tripping over things. No complimentary breakfast here but it's not a big deal for me since I like trying new restaurants in the area I'm staying at. There was a heated pool and the hot tub but didn't get a chance to use them. Overall it's a nice hotel near restaurants and stores like Sprouts right next door. It was a perfect location to get to the Coyote Hills Regional Park where we hiked and visited the 2,000 year old Ohlone villages site. read more

Room are consistently clean, but bathrooms are quite outdated and inconveniently designed. While I can understand having the sink outside of the bathroom, there was zero place to put my clothes. No shelves or hooks at all. In the lobby you will find a Starbucks and large lobby with couches to relax. Within the rooms you'll receive Andies Candies on your pillows nightly. Mini Keurig and fridge in your room too. Across the parking lot you will find Sprouts grocery store for any needs. You can also head over to the several fast food type joints for convenient dinner, like Chipotle. read more

had such a bad experience bed bugs in my bed and there was breast milk in my fridge and there was left over cheetos

Gloria at the front desk is the best! Smooth & quick check-in and she had great customer service, thank you Gloria!

I usually stay at hiltons for work, but I was unable to find one with state rate in the area and resorted to this Marriott, and boy, am I happy with my stay! This Marriott is really nice. It is super upscale and modern, from the wall colors to the decor. (Totally my style! ;)) Upon checking in, I was given a complimentary bag of snacks for just being a Marriott rewards member. Um...being a gold member at Hilton, I don't even get a bag of goodies like this! At Hilton, I'll sometimes get offered a bottle of water and a choice of snack/candy. But I got a fun filled bag here! When I got to my room, there were two more bottles of water! Scored, I didn't need to go to the store to buy water, as I usually would have. Ok...the bed is so comfy! Especially those pillows! At Hilton, the pillows are flimsy and I almost always wake up with a sore neck, but not here! The pillows were firm enough to be comfortable and relaxing. The room is very upscale and very nice and pretty roomy for a standard room. Absolutely loved it! They do not offer free breakfast here. Overall, this hotel exceeded my expectations. Clean, modern, hip, friendly and I felt well taken care of. Oh, and I gotta add...there's a keurig coffee machine in the room. Say whatttt?! read more

Courtyard Newark Silicon Valley - Complimentary snacks upon checking in for having a Marriott rewards account. - Hotels Near Me - Newark, California

would've gave it 0/5 stars if i could. stayed here in 2021 with my family and it was a horrible experience especially thanks to the manager TJ and the young asian-american girl (who I think name was Karissa i'm not sure) upfront as well. TJ is not fit to be a manager if he's not gonna listen to guests when there is a complaint or problem. he wouldn't let me speak and then was even more rude because i got upset. he reminded me of a 5 year old child. the hotel also took extra money off my card AFTER i left and did not wanna fix the problem at all when i called. the other staff were very nice and helpful but those two made the stay very horrible. read more

I booked this hotel when my parents came to visit me this past weekend. Here are some pros & cons Pros: Location - right off the 84 Clean - It was pretty clean Front Desk - Front desk people were very nice Laundry - they had a laundry room if you needed to wash your clothes. Cons: -The drive way to get here was strange. You had to cut through a ally looking road before you ended up at the hotel -My parents came up here to watch me do my vows in church so, we were not out of our room till early afternoon. One of the room attended managers knocked on my door and asked if we need service because the room service girl needed to go home. I thought she had a attitude. - No breakfast included. They have a little bistro where you can order coffee/food but it was pricey and nothing looked that great. -the vanity area and closet are SUPER small. read more

This place was disgusting there was stuff smeared on the walls and the 3rd floor smelt like garbage, the smell was so bad it made my stomach turn. The Ac in the hotel was broken so it was extremely hot and humid elevating the smell of putrid garbage. The people were kind over all but the hotel and room was absolutely disgusting and unacceptable. I highly highly recommended you stay anywhere else but here!!!! read more

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