We stayed 2 nights here recently and it was a pleasant experience. I wasn't sure we would stay for 2 nights at first, so I booked a Saturday night first and then a few days later added a Friday night when there were no more queen 2-beds room left. The first night, we got a room on the 3rd floor with a King bed and sofa bed as that was all that's left and when we got there, it turned out to be an accessible room which would not have been a problem except that the shower was wide open (understandably for wheelchair access) with just a curtain, so water got all over the floor of the whole bathroom. The toilet was also very small, and the sofa bed was not comfortable, so we decided not to stay in the same room (that was an option) for the second night.
We were able to leave our luggage at the front desk who stored them for us while we went out for the day the next morning. When we got back we were given a different room still on the 3rd floor, with 2 queens and a walk-in shower with sliding glass doors so that was a much better experience. We slept better and the room felt cozier. The hotel was pretty quiet the whole time we were there, except for during breakfast time, there really were a TON of people on Saturday morning, as expected since the hotel was fully booked Friday night according to the front desk staff. Gym was smaller but had several treadmills, 1 elliptical machine, and 2 pelaton bikes that required subscription so that was pointless. There were some weights and a yoga ball and a rowing machine too. Pretty decent fitness center. Indoor pool was quite dirty the one evening we swam there. I had my kids rinse right away afterwards. That was disappointing. No hot tub that I could recall.
The included breakfast was good both mornings, and most items were served in Le Creuset Dutch ovens to keep warm. There were scrambled eggs, sausages, tortillas and bacon bits, pancakes, and breakfast potatoes. There were also cut fresh fruits and yogurt, with the more typical items such as cereal, breads, milk, tea, coffee, and oatmeal w/fixings (granola, dried cranberries, almond flakes, coconut flakes (more special item not usually seen), and brown sugar). However, staff had a hard time keeping up with demand on Saturday morning, but they were still trying hard to refill everything as quickly as possible, so that was commendable, but you could tell they were pretty stressed out. Sunday morning was much more pleasant as there were significantly fewer guests. However, they didn't have scrambled eggs and the blueberry compote was the same dish as yesterday w/no blueberries left in it at all, so it was basically a bowl of blueberry juice. Instead of sausages, it was Canadian bacon (round slices of ham), and strips of delicious French toast instead of pancakes. The other items: Steel Cut Oatmeal, fresh fruit, granola, and yogurt were also available.
One bad point though is there are no microwaves and also the fridge is just a tiny fridge with NO freezer in it, so our frozen treats melted overnight and were barely cold when we had to check out. Also the tiles in our first room's shower were not clean, both wall and floors needed more deep cleaning. But second room was a lot cleaner.
Overall, we enjoyed our stay, the front desk staff was polite both days and they were even able to store some frozen treats we had bought the first day that needed to be frozen while we switched rooms. There's a Costco close by as well as a mall (kind of a smaller basic one) with a movie theatre. read more