Karin is the BEST! Been seeing her for years and she does blonde better than anyone. I get my normal highlights/balayage and then come in for color corrections after box dying my hair black and she kills it every time. Yesterday I went in and let her do whatever she wanted, and it's like she can read my mind. I love it. Whitney, one of the assistants is also so nice and gives the best head massage while she's washing you out at the bowl. Pricing is very reasonable. Make sure to get a blowout by John before you leave. So worth it. read more

Couture 360 - New hair - Hair Salons Near Me - Lake Zurich, Illinois

Worst haircut ever! She the women didn't give what was asked, and also was so racist. I'd give her a negative zero if I could.

Brandy is amazing!!! The salon is amazing. My hair is super thick and has a natural body wave. So if you cut it wrong, I look like a frizzed out mushroom. But if you cut it right then I can air dry, with product into beautiful fat ringlets. Brandy can do that! She's very gifted at listening to her clients and giving them what they ask for. The salon is fantastic too. It's very clean. The bathrooms are nice. And the lather lounge is so soothing. I don't know if they train the girls or if they're all just gifted, but these girls give epic scalp massages with your hair wash. This is an amazing gem. read more

Couture 360 - My super fat thick hair blow dried into order. - Hair Salons Near Me - Lake Zurich, Illinois

I have been going to Couture 360 for about four years now and I have never really had a good experience. Every time, I leave either feeling neutral or negative about the services provided. I keep going back mostly out of convenience and due to the fact that finding a stylist is difficult and I'd rather get a so-so haircut than go to the trouble of finding someone new. I have been looking for an excuse to stop going there and I finally got one (which I'll get to later). The main service I have had there is haircuts. I hear good things about the colorists, but I can't speak to that. I have had four different people cut my hair and, again, I have never been impressed, especially for the price. As I said earlier, I was looking for an excuse to officially stop going there (as if I needed one), and it finally came. I had made an appointment for a blow dry / style a few days out. The night before, I needed to wash my hair and also figured that whatever products my stylist wanted to put in my hair would hold better on the second day as opposed to immediately after washing it. I arrived to my appointment with clean, dry hair and told my stylist I didn't need it washed. She responded, "Oh, good, that will give me more time to style it." She asked me what I wanted done and I told her I basically just wanted her to curl it and make it look smooth. I asked multiple times if that was OK, especially since I didn't have it washed and dried. She kept saying, absolutely, that curling was easy, and continued on. She jokingly said a couple of times that she liked a "grungier, messier" look and I laughed and said, "I guess there's a time and a place for that, but today I definitely want smooth." As she continued, my hair kept looking rattier and rattier and I should have said something, but by the end, I had decided I was going to have to go home and redo the whole anyway and I didn't trust her to continue going or to try and fix what she had done. I wanted simple, smooth, basic curls and she gave me a ratty, grungy, hairspray-laden mess. She put a few bobby pins in the back, I said, "Looks great!" so that I could leave, and I went to check out. When I got to the front, the "computers were down," which is hilariously not the first time that has happened to me or to the other people I know that go to this salon. I was starting to get impatient at this point because I had somewhere I needed to be and now I had to add in an extra 45 minutes to redo my hair. A woman finally helped me and said my total would be $65. I was shocked, as I had clearly scheduled a "blow dry / style," which is listed on their website as $30. I was also there for maybe 25 minutes, didn't even have my hair washed (yes, at my request, but still), and they were trying to charge me more than twice the price. A woman who I assume is the owner explained to me that if they even "touch" a curling iron to my head, the service doubles in price. If the price was going to double, my stylist should have told me that, knowing full and well and I had scheduled a blow dry / style (not sure what the word "style" even means here, according to them). I told them I should actually pay $0 because of how bad my hair looked, but I was willing to take responsibility for the fact that I didn't stop my stylist sooner, so I was willing to pay $30. Long story short, they finally honored the $30, but only after wasting an extra 25 minutes of my time. The owner also offered to fix it, which I opted out of because a) I didn't have time and b) I didn't want to give this salon any more money. I FaceTimed a couple of people on my way home to see if I was being dramatic and if my hair actually looked bad. Both of them agreed that it looked terrible. One of them saying, "my first grader could have done a better job," to which I agreed. The hype about this salon doesn't match the services. The prices don't match the quality. Goodbye, Couture 360. The only reason I gave two stars instead one one is because the interior is well-decorated, they play feel-good music, and they don't push a particular line of products quite as hard as other salons do. Other than that, do yourself and favor and find somewhere else to go. read more

This was by far the worst haircut of my life My bangs are uneven, and there's bald spots above my ear toward the back. Her razor skills were awful How bad is it? Almost 2 weeks of growth and I'm still wearing a hat The worst part is I called the salon and no one called me back. I wanted my money back So all in all the worst experience of my life I'm astounded that the owner never returned my call. I'm going to add on here: The owner called back, saying she's been traveling, that's fine I find it strange no one in her shop new this I am sticking w/my review Owner was very upset with my review but really didn't care that I had been in a hat for 2 weeks All she cared about was the review read more

See all

Christina was amazing! She provides realistic feedback on what she is able to do with your hair (in my case, how light I can go) and really works with you to get to where you want your hair to be. BRING CASH FOR TIP, you can't add it to your card transaction I payed for a foilage/balayage ~$140 , I have medium length super dark Asian hair read more

I used to love this place. Recommended it to all my friends. I don't appreciate being told someone is giving me a service without telling me there's an extra charge. When I'm getting my hair washed and the girl says I'm just going to apply this mask but fails to mention that the mask is an extra charge it's insulting. I've gone here through the years and when the management changed the prices changed and it's shady how they are just adding them onto your bill. My haircut is almost doubled!!!! When I ask to dry my hair because I don't really want to leave the salon with a wet head I don't expect you to charge me $35 for it. I've stopped going here and so have all of my friends. It's a shame when you start to lose your loyal clients. read more

If anyone is looking for a salon with talented people to work on curly/thick hair, this is the place! It's not easy to find Colorists and Stylists that have the ability to work with my hair. Everyone is very talented here. I usually go to Christina for my color/highlights and LOVE her, but anyone here is great! I wouldn't go anywhere else. read more

I'll start with the only good: Brandy gave me a good haircut. She's a nice person, puts forth excellent effort & is talented at cutting hair. The bad: The management is responsible for this place, as management is for ANY business. This place is NOT for guys! I've been getting my hair dyed for twenty years & I know a little bit about it. They charge A LOT of money for a guy's haircut & dye. It's the most I've ever paid by over 20%. Anyway, I wouldn't have had a complaint if the dye process was professional. However, this dye process was the WORST I ever had. I did a better job when I bought the dye from Walgreens and slopped it on myself, with my eyes closed. I don't blame the (dye) girl, she tried hard...but close only counts in horseshoes & hand grenades. They are nice in there, OH...are they nice. But I'd rather they be rude & do a good job. Back to the dye...I had dye all over my forehead & ears, for days. I've never had that before. Couture claims to be a 'high end' hair salon. Not with dye jobs like that. Again, I wouldn't have written a review, IF I had a professional dye job, but this is the worst I ever had. They tell you, "It comes off in the shower." Later that day, I worked out (sweated), swam for 15 minutes, showered & still had hair dye on my ear for 3 days. Never had that before. I was told to come back after my haircut for the dye. In total, I was there for almost 3 hours. I've NEVER been in the salon for more than 90 minutes. I could've gone to supercuts, got a better hair dye job for 35% cheaper. read more

This salon is the bomb! Team here is always beyond friendly. Stylist Tara B. is a perfectionist when it comes to cut & color. She somehow manages to be fun at the same time. I highly recommend Tara, & the salon. read more

Couture hair Salon is one of the best in the region, they are so professional, attentive and friendly staff. They're also organized and very clean. in order to get in, you have to book a couple weeks in advance . But it really worth to wait that long for the out come. I recommend everyone to try out to get great hair styles and colors, they're so amazing ! read more

Jen has been doing my dip nails using SNS for the last couple of months and they have been perfect. They have lasted weeks with great color no chipping or lifting. I have used other dip products, but the combination of SNS and Jen is the best. Don't be fooled by going with a Groupon and not getting Jen and SNS. I would highly recommend Jen. read more

This is my first visit to the salon and I have finally found a great salon, with a great stylist, and a great colorist!!!! From the moment I walked in the door through to when I left, I experienced exceptional customer service with expert advice and recommendations by both the stylist and colorist. My stylist was Victor, colorist Kristina, and shampoo person Cameron. All three took such great care of me that it reminded me of what I've had to put up with at so many other salons--pretentious people with attitude, crappy front desk service, and passionless stylists/colorists. It was truly a pleasure and I am THRILLED with how my hair came out. Kristina gave me a recommendation and I took it with very happy results, a beautiful auburn color. Victor actually examined my hair and listened attentively to my hair problems and what I was trying to achieve. He expertly cut my hair and really took care of me. Overall, I am impressed with the staff, service and professionalism from everyone at Couture 360. LOVE MY HAIR!!!!!! read more

I booked an appointment for a blow dry and style last minute on a Saturday for a wedding sight unseen--I grew up in LZ but haven't lived there in years so I didn't know anything about Couture360 besides what I read on Yelp. I could not have been happier! The interior of the salon is really beautiful and modern and everyone who worked there was extremely nice to me. Their "lather lounge" where they wash your hair is heavenly! It is set apart from the rest of the salon with dimmed lights and spa music so you can enjoy the luxurious scalp massage as they wash your hair. It really made the experience feel special. Melissa did a great job with my hair, which is suuuuuuper long and difficult to curl. She was patient and listened to what I wanted. She also gave me some good tips for styling my hair in the future. I would recommend this salon to anyone and everyone! All the stylists and staff were so nice and I really liked the ambiance of the salon too. I wish I was in LZ more often so I could go all the time! read more

I have been a faithful client since November 2010. My experience with this wonderful Salon started off wonderfully, and has not disappointed along the way. The entire staff is helpful and friendly, wonderful customer attention. Corey is my stylist - he's fantastic. I'm so glad I finally trusted him - because I have a haircut I love, and have received MANY compliments. Christina and Carolyn have both colored my hair - and I am pleased with the results from both colorists. I could go on and on, but just give them a try. You won't be disappointed. read more

Very nice salon, but you get sticker shock at the register. I paid$180 for a root touch up and a FEW highlights. I was charged$50 extra for a bonder and for toner, which I feel is part of the highlight process. While I was getting my hair colored, I mentioned my natural color, only for her to say "your natural color is gray". Yes, thank you. I was trying to discuss my natural color in reference to my skin tone. So since the stay at home order I've done my own and think I'll continue. read more

I have finally decided I am going to write reviews when I have positive experiences not just bad so here it goes. I have been coming to Couture 360 for about 3 years now and getting my color done by Christina for longer than that. I love it here. I love how I feel after leaving, like a superstar. I am always last minute about my appointments because I like to have fresh hair for whatever event may be coming up, they always find a way to squeeze me in. Before Christina, my color was BLAH. I wanted my blond to POP and not be so dull. I had been going to another colorist for many years until I moved to Minnesota for a bit and came back needing a fresh start. Christina took care of that. She is definitely a blond specialist (TAKE NOTES BLONDIES!) . She is also realistic. If you want a certain color, she won't lie to you and tell you it's possible when it's not. She is very honest when it comes to letting you know if the color will suit you or not. I'm no longer always looking for something new, I found something that works and works very well and I'm sticking to it! Brandy cuts my hair. I have very thin, fine hair so finding someone who knows how to cut it has always been hard for me. When Brandy started cutting my hair, for the first time ever, my hair felt thicker and healthier. It didn't look so thin anymore. When styling my hair, I am able to get more volume than I could ever before. My cut is simple and not crazy, yet it took 23 years to find someone who could master it. The best part - this is also the longest it has been since I was a kid but it doesn't look stringy- that was why I had kept my hair at an awkward length before... no stringiness here! I also get my eyebrows done by Cindy and they have never been more perfect. I have very long but sparse eyebrows so they don't need a lot of waxing just trimming. I had a few really BAD experiences and I am really picky about who touches my eyebrows. The best part is that all these people are in one place... and I get to spend the WHOLE DAY at Couture 360 getting pampered... there's fine wine, tea, coffee and water along with Hershey Kisses that I can not stop eating once I start! A few weeks ago I won a Lather Lounge treatment so I finally used it last weekend. Diana was the one who did it and it was amazing. I won't go into detail because I feel like the one of the best parts is that I didn't know what to expect. It was definitely needed - a definite must when you have time. I also want to thank Rose who is constantly checking up and making sure everyone is not just okay but great. If there is anything ever wrong, it definitely gets fixed as soon as possible! THANK YOU! Watching the other stylists- you know that they are the cream of the crop (that's the right saying right?)- they are always doing something to refresh their skills, fashion shows, classes, etc etc etc. I could go on forever about this place but I'll stop myself now before your eyes glaze over! read more

I have curly hair. Not that tame, non-frizzy celebrity hair... I have intense, hard to handle, thick curly hair. With that said, I had THE best cut and color I've ever had (no exaggerations). Emily did my color and she has an eye and understanding of color that most people triple her age and experience can barely manage. I vaguely explained a look I was wanting and between her and Kara, they knocked it out of the park. Emily took her time, explained what she was doing and why she was doing it. She was personable and truly enjoys what she's doing. She's a bright woman with insane talent. Cameron did my cut. I had two very different looks I was interested in. I explained them both and we opted for a significant cut in length. Now, I've had more botched haircuts than I've had good... This was phenomenal. The cut is healthy, natural and easy to maintain. He also helped give me tips and tricks when I'm styling my hair on my own to get the same type of look. He helped me feel confident in using my diffuser (which has sat in my bathroom for years) and gave me information on different products to use. Both Emily and Cameron have an infectiously positive persona. They both love working at Couture 360 and it's evident in the pride they take in their work. I haven't been to a salon in over 5 years because of not so favorable experiences. I can tell anyone in the area (or out of town) that this salon is unlike anywhere you've been and you'll sense that within minutes of stepping in the door. Kudos, Couture 360. Keep up the amazing work and keep setting the bar high. I've never been so pleased with my now tame and manageable curls in my life. I'll be back without a doubt. read more

I will never go to the salon again. I went to they are hoping for a highlight and a cut. I rescheduled my appointment at 6:30 PM and didn't get done until 9:30 PM. The girl I had was named Riley, she was ripping out my hair and it was the worst experience I've ever had at a salon. she was really aggressive with my hair and I found clumps of hair that were falling out, a few days later. when I asked for my cut which I had made an appointment for along with the highlight, they told me that they were fully booked and could not do my cut and then proceeded to ask me to schedule another appointment which I declined. read more

I love this salon. I've been seeing Kara B. for a while now, and I'll never go to anybody else. She's a super perfectionist and always does a great job. She has great suggestions whenever I'm not exactly sure of what I want to do. The salon itself is really nice and the shampoo area is a relaxing spa type separate area. I still drive out from the city just to go here. I haven't done any of the other services except hair cuts/ color, etc. but if it's anything like the rest of the salon I'm sure it's great! read more

So many good things to say about Couture 360 I don't know where to start! I have been a client of Christina's for the last 8 years and every time I walk out I absolutely love my color. My balayage looks amazing coupled with the haircut I get from either Brandi or John! I've seen both stylist and always love the cut I receive. I also converted my husband from a super cuts guy to a Couture guy and he agrees its the best haircut he's ever gotten. I also am a devout dip nail polish girl, and Jen delivers every time! I have to say customer service is a very big deal and I feel like I'm at home when I'm at Couture. Everyone is greeted at the door with a smile and a "can I get you a drink." And now to top things off its a female family owned business! Thank you Couture for always making me look and feel so beautiful! XOXO - LG & GG read more

Let me start off by saying I don't get my hair professionally done very often because it's expensive, I have very long, dark thick hair which I find unmanageable, and I'm just nervous that it will get messed up. I generally don't do much to my hair. I went to Couture 360 to get my hair cut and colored for my wedding back in November of 2013. I just got some blonde highlights and I was especially nervous because when you dye dark hair blonde it has the tendency to turn orange or slowly go brassy over time. Kara did my color and Kenny did my cut and I was very happy with it. The staff make you feel very welcomed. They take your coat immediately, offer you a beverage which includes lemon water, wine, or they will even run to the Starbucks across the parking lot for you. They ask you if you would like to use the restroom before hand, give you a tour of their salon which is actually quite nice. They don't have mirrors everywhere like other salons, only at the hair cutting stations. I actually like this a lot because when you're getting color I know I look quite silly with foils in my hair and would prefer to not stare at myself. Everyone is friendly and it's not awkward while you're sitting there. Their shampoo area is the best I've ever seen in any salon. It's a separate room that has dimmed lighting and tranquil piano music. While you get your hair shampooed it's very relaxing and they always include a small scalp massage during the process. I have noticed other people get extended version of these (as I'm sure they pay for it) but it seriously is awesome. Last weekend I felt I needed a change and feeling adventurous, I decided to go of the Kim Kardashian brown to blonde ombre hair color with cut. Kara did the color again and Brandy did my hair cut. What I ended up with was not what I wanted at all which was getting my whole head bleached. As I mentioned before, having dark hair and going blonde ends up in nothing but orange. The cut Brandy did was exactly as I expected. I was in shock and the time and thought perhaps I was over reacting about the hair color. I paid and left as I also was in a rush and had many things planned that day. Over the remaining time of that weekend I just slowly grew to hate the color I had on my hair. I actually took Monday off of work to go to Sally Beauty Supply and buy hair dye. I just couldn't go into work as I am in management and work for a very conservative company. Ombre hair was about as racy as I could get. That Tuesday (they're closed on Sundays and Mondays) I contacted the salon and spoke with the manager, explained that it was not what I expected and I think that Kara had a different interpretation of what I was wanting and that I would want to come back to get it fixed. They were beyond accommodating and went above and beyond to make things right. When I walked in I have to admit I was afraid of having an awkward experience as I am the complaining customer. They were welcoming when I arrived and I was greeted by the manager I had spoken with. I sat down with Kara and she had actually brought the lead stylist, Victor, with her so they could both consult with me. I explained what I did not like about my hair and they made suggestions on how to fix it. I expressed concern that my hair was damaged and since I already have thick, dry hair that I wouldn't be able to recover from all this processing. They took this into consideration while doing the consultation. Victor was great and made decisions based on my personal hair texture and dryness. He even vetoed some of my suggestions because he knew they just wouldn't work for me. I appreciate that as I'm not very hair savvy. They came up with the plan and got started. It was not awkward with Kara as I had thought it would be. Honestly, the girl is very talented. If you see her she has a very trendy look about her in a way that's very fashion forward. During the time she was working on my hair she told me about the training she has undergone, how she keeps up with the latest trends, and how passionate she is about her career. I admire that in people that take pride in their work and go above and beyond to make sure they are in the forefront of trends within their career. I was not worried in the least that I would walk out that day loving my hair. She even did a deep conditioning treatment to help the damage that may have affected my hair. Victor did my cut and he explained many things about my hair and how the texture and color influenced the type of styling that my hair needed to pull off the ombre look. Kara blow dried my hair herself and when I saw the final result it was exactly what I wanted. I love love love my hair now. So being through the worst case scenario at this salon and seeing how they took care of it I am comfortable continuing to get my hair done there. I really think they care about the work they do and want to have happy customers. read more

It's been a week since I had my hair colored here. I've been to this salon for countless waxing appointments, and haircuts, and never have I had a bad experience until this one. From the moment I sat in the colorists chair, she had told me she wasn't positive if she could do the whole coloring service (my hair and the hair extensions I had brought in) because she had another appointment right after mine. When I had originally called to book the appointment, I made sure to tell the person who answered the phone that I also had extensions I wanted colored to match as well, so I could be sure extra time was given in order to do that. When it came time to color the extensions, my colorist had another woman who also worked as a colorist at the salon examine them, and they even had me sign a waiver just in case if, as the colorist called it, "they get trashed". Once again, for the second time during the appointment, she had mentioned she didn't know if she had time to color the extensions to match, but that she'll see when her client arrives. As far as the color goes, it's definitely NOT what I wanted. Compared to the picture I had showed her of the color I wanted, it's way too dark, and the only time you can even see the burgundy color I originally wanted is when my hair is lit by the sun a certain way. In indoor lighting, the color just looks dark brown. Her application of the color was very messy too, I left with a decent amount of color stains on the left side of my forehead, some on my ear, and even my boyfriend pointed it out when I got home. While in the salon, I had noticed one of their stylists dropped their comb on the floor while cutting a clients hair, dipped it into the barbicide for 3 seconds, and then resumed using the same comb on the client. When you drop a comb on the floor, you do not pick it up until the appointment with your client is over. $133 dollars wasted on a messy coloring that doesn't look anything like it was supposed to. Add the sheer unprofessionalism displayed and the "get it over with" attitude of my colorist, it's safe to say I will not be back, and neither will any of my friends. read more

Passed this salon for some time - Decided to try it today. Am glad I did. Got a really good haircut. My stylist listened to what I was looking for and Delivered!!! Really hard to find a hairdresser who does a good job cutting short hair without making you feel like you were scalped or had you hair cut by a 5 year old. Will definitely go back- read more

Jon is amazing! And he's also a very nice, professional funny guy. Loved my hair trim and dry - what s treat for a new mom.

If I could give this place 0 or negative stars I would. The salon came recommended by a friend whose hair always looks amazing so I had high hopes mine would look the same. I normally go to places downtown but just didn't have the time or the $. I made an appointment with Victor. The salon itself seems very nice and some employees were attentive at the front desk in offering me a drink, to take my coat etc. When I finally sat down, I brought plenty of pictures to explain what I wanted to him. My hair was badly damaged at the ends, about waist-length. I told Victor I wanted layers starting at my chin and going down no shorter than the MIDDLE OF MY BACK. I have a lot of hair but it's very fine, and I am always terrified of going to new salons in fear they will cut off too much. I do not like short hair on myself, it's simply a personal preference. Well, my worst nightmare came true. Despite showing exactly where I wanted my hair to end and plenty of pics with the same, I did not get what I asked for in any shape way or form. Since he was working in the back I had no way of seeing what was going on. I had a friend with me to keep tabs on it because she knows how nervous I get. Unfortunately she came in late after the damage was done. I must have looked nervous when I felt my hair getting snipped because my friend asked what's wrong. I just laughed and said I was very nervous about getting my hair cut in general. Victor immediately came around to face me, leaned over and in a very defensive tone asked what I was nervous about, because we had already discussed the length. I assumed that meant he was doing what I asked and he was just trying to reassure me. Boy, was I wrong. I wanted to walk out of there with healthy, long hair blown out and curled like Lilly Ghalichi or a Texan beauty queen. What I ended up with was choppy layers starting at my chin and barely extending past my shoulders. My entire back has no hair. My hair has not been this short since I hacked it off in high school for a change, and I'm well into my 20s now. Needless to say I have been devastated. I barely held it together in the salon despite him talking about how great it looked and everyone complimenting me commenting about how much I had taken off. It's a little hard to say you can't stand how it looks or that you are extremely disappointed when you have multiple employees standing there saying it looks amazing. I felt very pressured to agree even though I was extremely upset. I spent the entire ride home crying my eyes out and I am NOT a cryer or a very emotional person. It's absolutely horrible. It's been about a month and my hair is still limp, choppy, and I had to go out and spend $300 on human hair extensions to be able to curl it or get the volume and styling I want out of it. It's growing back very slowly and the wait is agony. This was the worst salon experience of my life second to a botched dye job elsewhere and I will never set foot near this place again. At least it was only $65 down the drain. Bottom line: If you want an experience where the stylist does not listen to you and does what he wants because he thinks he's doing you some kind of favour, then go see Victor. As for me, I'd rather throw $400 at a someone who knows what he's doing and cares about satisfying his clients in the city. read more

If you want a balayage this is definitely NOT the place to go. Stylist had zero clue what she was doing. I am a natural blonde, I specifically told her I wanted extremely light, platinum ashy color put in. I said I did not want any golds or warm tones. She did the complete opposite. So after someone else blowed dried me, I left unhappy. Once in the car and seeing it in natural light, I couldn't be seen like this, I had to go back. Once back, she never apologized, said I was too dark to get the look I wanted ( I'm blonde always been blonde, never had a problem!). This was not a balayage, these were streaky brass highlights. She argued with me for a bit, I had to show her a picture of what an actual balayage was before she could begin again. So 6 hours later, I'm leaving the salon, with a terrible color, all highlights, all the way up to my roots, this will take me months to fix. No manager came by, no apologies. I am shocked and so upset. Absolutely brutal. read more

This salon is great -- an attractive, clean, friendly space with a professional, well-trained staff. Victor is one of those talented stylists who give cuts that make others stop you on the street to ask who does your hair. He makes great suggestions for flattering new styles that fit my hair texture and my lifestyle. He is also a warm, funny conversationalist. I've also had my color done here and was very happy with the results. Finally, the Lather Lounge is great. Relaxing atmosphere, wonderful aromas, and the only sinks I've ever encountered that don't feel like they are causing spinal damage! read more

Andrea is awesome! Went here for the first time a couple of weeks ago for a cut and color. Andrea was my colour specialist and she was great. Amazingly attentive and customer oriented. I explained what I wanted, she made suggestions and I ended up with a combination of what I envisioned mixed with what she knew would look best on me. Nice color for my brunette hair. The oil conditioner that was used by Stevie was also great, leaving my hair softer than normal for a few days. The ladies here are great, with very good customer service and knowledge about their craft. I would recommend! read more

Very disappointed. Color wasn't done correctly with roots showing. It was fixed only after I requested. Sat in between color and cut for half an hour with wet hair. Also was unsatisfied with the cut. Overpriced and unprofessional treatment of customers. read more

I have never been to a salon that has been more attentive to my needs. Not only do they spend a meticulous job on your haircut, but they also ensure that you walk away completely satisfied, even if it means coming back for a complimentary visit. These people are wonderful; would definitely recommend! read more

I really enjoy the atmosphere and customer service I receive. Christie, my Nail Technician, is one in a million and goes above and beyond what is expected to make a client feel pampered. She does an amazing job with pedicures and shellac manicures. The hand collagen treatment as an add on is the best!! Cindie,my Esthetician, gives the greatest most relaxing facials and massages. Both are just a great part of my routine maintenance that I can't live without!! read more

Very nice salon with friendly staff. I only came in for a manicure. This is one of the best manicures I've ever had. Katelyn did a great job, was very thorough, professional and nice to chat with. I am not local to the area, otherwise I'd come back frequently! I highly recommend this salon for their expertise. read more

I have gone through many spa professionals, at least 40 for waxing. So I can compare who is good and who is not. Cindy is in my top 3! She takes her time , she is very through, plus she uses hard wax. which is a bonus for any one who gets super red after soft wax. Highly recommend!! read more

I've been coming here for a few years already. LOVE, LOVE, LOVE Victor. He's the best at what he's doing. He knows exactly how to do a good cut so you hair will look great even after it grows. I used to live in the city and now I live in the west suburbs, and I still drive over an hour just to get a hair cut from him. Would recommend Victor to everybody, you won't regret. read more

When I moved from the city, I wanted to find a salon that was nice but not stuffy. My first experience here wasn't so bad - the shampoos won me over! I did enjoy my stylist and she does a great job but it's the front desk staff that really offended me the last time. I was checking out and I needed to break my $20 for a tip. Sorry, my hair cut was good but not almost 50% tip good. And the woman said 'WE DON'T HAVE ANY CHANGE." I was puzzled and affirmed that someone must have change around somewhere. "YOU CAN GO TO THE ATM ACROSS THE STREET," she says, as it's 8pm and dark in the middle of winter. ATMs only give out $20s anyway! In the meantime the other member of the staff got up to go look. Keep in mind the woman has my $20 bill this whole time and then she takes a phone call. I'm standing there for an awkward 5 minutes while she is on the phone, waiting for my change to tip the stylist and shampooer, and the man rudely questions me "Can I HELP you with something?!" I've never been so offended. I just paid so much money for a simple trim on my hair with NO styling and all I want to do is tip someone and you're going to treat me like I'm bothering you? No thanks, not for me, I will never be back again. read more

I gave this place 3 tries before I wrote this review as I really wanted it to be my goto place for hair color. My hair color requirements are pretty simple, I get a single color close to my natural hair and the goal is to cover all greys. The only reason I picked this salon is their So Pure color line which is a line that suits my sensitive scalp. My 1st visit (Kara was my stylist) and I explained all my requirements we picked a color and it's was fine expect for the wash which was done by a different person and was rushed. I went home and felt a slight itch/ burn at the back of my head and realized there was color on my scalp and on my fingers when I touched the back of head as it was not washed well even after me mentioning by sensitive skin and the need to wash throughly ! I washed again at home and wrote a detailed response to their survey, which they never responded or acknowledged. My 2 nd visit I went back only as I had to travel the next day and needed to get a color appointment near my home. I went and explained to Kara that the hair wash needs to be done properly this time which she promised to pass on to the person who will be in their lather lounge. This visit the wash was great but I noticed in 2 days at lots of areas were not touched up and I could see my grey roots !!! Not sure what happened and if Kara was skimping on the color or did not mix enough to cover the whole head !! The 3rd time I only went because Kara had left and I was hoping I would have better luck with someone else, but a week after that visit I noticed she had also skipped areas around my ears and I could see my grey roots. I only goto a salon because I might miss sections at the back of my head if I colored at home , but this was worse than anything I had ever done at home as roots were not touched up in the front and sides of my head !!!! Waste of money and through all this I have never heard an apology or any offer to fix the mistake..... I will say every time I was there a guy ( I think his name is Jon) was cutting hair and did a great job from what I could see but this is not a good place for hair color. read more

The fake drips from this place like an ice cream cone on a hot summer day. They are only concerned about their wallet. I agree with the one reviewer about the owner. There's a few good stylists and that's about it. They don't like you to question anything. Most people today do not know how to treat a customer.. this place is no exception. You can do way better. read more

Would never recommend this place. I went to a trainee and she was fabulous, however the person who was overseeing her was overbearing, rude and made me feel uncomfortable and the trainee uncomfortable, not to mention didn't listen to me or the girl cutting my hair ( which I had the pleasure of teaching for over a year in school, so I know what she can do) She talked down to the girl for having a long hair model come in and not someone with short hair when that's a conversation to be had in private. I'm a cosmetologist myself as well as a educator. I wanted 2 inches cut, that's what the stylist and I agreed on. 4inches later ( the lady told her how much to cut and where to cut) and face framing that the trainer did was not only uneven didn't ask me how short or where to start the face framing. She was very rough going through my hair and it hurt. They don't give you capes only gowns so you still have hair everywhere and the lady getting color across from me made a remark look, it looks like I have a stripe going down my head. As the stylist laughed it off and joked about oh just wear it up, you hardly have it down anyway. Being a hairstylist is about having freedom and creativity to cut someone's hair and put your signature touch on the cut, not being told this is not the way we cut. Even if there's a protocol there's always ways to make it your own and that's not the case at this salon. read more

I so wanted to love this place as I am new to the area. Staff was super nice, salon was set up cute. This is my first place that had a separate color station. The colorist was very nice, my partial highlights were done nicely except for the fact that my sideburns were blonde. Just personal preference that I like more of a weaved in highlight. She walked me to a very dirty station. The stylist apologized but you could tell there were two haircuts done, so the first was never cleaned up. My haircut wasn't much to talk about, even though I asked the stylist to tell me what she thought I should try. I literally received a bang trim and about and inch and a half off. That was it. Again, just personal preference but when I spend a crazy amount on a hair cut, I want something new, different, cute. She just didn't have it in her and I certainly didn't want to push her out of her comfort zone. I did end up purchasing some shampoo/conditioner/serum, which I so regret as I am not happy with the products. My bill was almost $250.. I don't mind paying for an awesome salon experience, but this wasn't one for me. read more