Spa Service was recommended by my local pool store for a leak in my hot tub. After leaving a…read moremessage, they called back immediately and scheduled a visit soon after. Jon was the tech, he called when they said he would, he showed up on time. Polite, friendly, professional, knowledgeable and WAY more reasonably priced than the other companies I called. He fixed the leak, offered some spa advice, and cleaned up after. Highly recommend!

Shawn from Spa Service has been to my place twice to service my old Catalina spa. The second time…read morewas because, based on his first performance, I insisted that he return if at all possible for the next call. If you watch the man work, its immediately clear that he knows what he is doing. And even though that knowledge and skill is how he makes his living, he was very good about answering questions I had; and even providing tips that would ensure that I would need his services less! I found his honesty and helpfulness refreshing, and after three years since his last visit, I'm hoping I can reach him again to fix a difficult-to-service leak. PS- I wrote this review for two reasons: 1.) because I was that satisfied by Spa Service's performance, and 2.) because the poor review from the Veterinarian below, in particular, annoyed me. It never ceases to amaze me how people can make emergencies of their own 'needs', but not feel a sense of urgency to pay the person that fixes the problem. To then have the audacity to give the business a bad review is shameful. Keep up the good work Spa Services, and give Shawn a raise--lol!

Bob Clement knew what he is doing and good at it. His crew works efficiently and get the job done…read morein a timely manner. Everything is cleaned up and hauled away. If you want a gear job call Bob Clement

Everything was awesome, They were fast ,efficient, professional and clean !! Can't say enough good…read morethings !! Thank you for all your help with our liner . I would definitely recommend these guys to anyone needing there pool serviced !!

Very responsive and arrived on time as promised. Reasonable cost and professional worker. Fixed my…read moreissue quickly.

Well, the day after we posted the review about them not showing up, they called to (re) schedule…read more This time, they did arrive, and on time. The plumber did not have a mask but was willing to put one on. The original diagnosis had been defective or clogged cartridges in the leaking faucets. The plumber replaced the parts, but the faucets are still leaking. Now he says the entire faucet must be defective. So they misdiagnosed the problem and still charged for the failed repair. Still charged what seems like a LOT of money $500/hour, for one plumber, and this was an alleged discounted price. The plumber blamed the make of the faucets (Moen, usually considered a good brand, we got them at costco), and offered to expensively, but with an alleged discount, replace them with Delta faucets. overall, a disappointing and expensive mistake. Added a star for masking and showing up. Will look elsewhere in future.

Wow, this company is fantastic.....February in Michigan, and my outdoor hot tub starts blowing…read morebreakers and stops working. I originally called my local hot tub retailer, and after getting screwed around for 3 days, I found John Grussner at Stateside Spas. I told John what I thought the problem was, and he immediately dispatched one of his guys to my house the next day. Sure enough, it was exactly what I thought. Ryan fixed it all up, and John called me and texted me, to make sure that I understood everything, and was OK with the repairs. He also keeps following up and answers all my questions about chemicals, treatment, etc. This guy is like a throwback to when service companies actually performed a service, not just part replacers. If I could give John 10 stars, I would. WOW!!!!

John quickly returned my call as my hot tub shut down in late December. He talked me through an…read moreeasy fix. He's very knowledgeable and if I would maintain the tub as I should, there wouldn't be a problem. Will keep his number on speed dial for future issues as the tub is 21 years old. VERY PLEASED!!!!

Love this Company, Very Prompt, Great Customer Service and Job Completion is Wonderful!!!…read moreThank You

I would not recommend this company to anyone. I asked for an estimate on our condo community pool…read moreand this elder lady came out and tried to enter the pool area, without talking to us, the janitor and me (I am the treasurer on the board) We watched her try to go in through the fence. We told her she had to come in through the office. She measured the pool with a measuring tape, and did not give me an estimate or break down. She talked about the pump and blurted out $40,000. All the all pool restorations prices ranged from $26,000 to $28,000. And she said go ahead and get one of those cheap companies.

Industry electric showed up on time and did good work. We had a quoted price for installing 1…read morepre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". Industry electric showed up on time and did good work. We had a quoted price for installing 1 pre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". The workers did a great job, and were very polite. However I can't suggest anyone use Industry Electric because of the shady pricing and business practices. If Jeff would've informed me of the pricing details in advanced we would've had an entirely different convo **edit after the owners comments: your guys asked if I wanted to have the fixture moved, didn't say it would increase the price or how difficult it would be to do. While we are on the topic, there are now 2 holes in my ceiling from the fixture being moved. When I asked the workers about them they stated I should have someone else come and fix the holes. I guess your company only makes holes, and can't fix them. A reputable cmpny would've established a price prior to the work being done. You intentionally increase the perceived difficulty of the work w/o specifically stating it will increase the price. I am the customer, you are the provider, the provider is responsible for keeping me informed of price increase. I wasn't going to be critical of the work, but since you replied with lies, let's just have at it. -In regards to the glue removed from my ceiling, that's a lie, it's still there see picture below. Removing the medallion took them 20 seconds, i watched them pull it down. - In regards to the boxes being missing or broken, how is a customer, who has no electrical experience supposed to know that? Any other provider would've said, hey Ryan this box is broken, I'm going to fix it but it's going to cost X amount of dollars. Oh and you are going to have to hire someone else to fix the ceiling since we don't do that. Your guys arrived to my house then called you and told you the extent of the work. You called me, and told me the only extra price would've been $75/ hr for dressing the chandelier that had the crystals. I specifically asked you if the hrly was only for the dressing of the 1 chandelier and you confirmed it was. If you would've been upfront, I would've understood the extent of the work, We could've agreed to the new price, YOU could've performed the work as stated, and I would've happily paid for the service provided. -in rgrds to $: if you are charging me $450 for the fixtures, then that surely would've included the drive time and from the shop and some of the time that you worked? Nope guess not. that should put us at 4 hours of billable time per man. $600. $1050 total. It's not about the $, it's the way it was handled. It's not my fault that you underquoted a project and lost a team of workers for a day. That's on you!You are the 1sr cmpny I have come across that operated with surprise pricing at the end. Lastly, tell your employees to show up at the job site wearing masks. I shouldn't need to tell them to put a mask on, and I shouldn't have to have them talking to me all day without one on. It's literally the law.

Jeff updated my electrical at my home, he provided me with a honest quote and did not exceed the…read moreestimate. The was job was clean and pass inspections with no issues.

Mr. Evans came out to my house got the drains open quickly and gave us a guarantee over 90 days…read more That's old school most problems don't do that and the price of the job was great. I will call him back for all my rental properties.

I recently had EVAN'S SEWER & DRAIN COMPANY come out to my home AFTER I called Roto-Rooter and they…read moreweren't able to resolve a "regular" backup occurrence in my old house... EVAN'S SEWER & DRAIN were reasonably priced and solved my issue in under 30 minutes. Mr. Evan's was highly knowledgeable in his work and communicated to me ways to alleviate my sewer issues in the future. I certainly appreciated his service and WILL DEFINITELY utilize his services in the future. Rachel Wright Pontiac, MI

Finished work is outstanding. Also on time or early and communicated well. Scheduled a few months…read moreout but worth the wait. Would definitely recommend and use again!

Daniel was exceptional. Very friendly, knowledgeable, and repairs were complete in a timely fashion.read more