I scheduled an appointment online 3 weeks ago for today @7:15, I arrived @ 6:50 checked in on their…read morecomputer, then asked the receptionist if she needed my paperwork, she said "no,you can hold on to it, we'll call". At 7:15 I went to the window and told the other receptionist that I had an appointment for 7:15. She said they were behind and were seeing people with 7:00 appointment. After another 30 minutes, they called my name, was not seen for another 15 minutes sitting on the chair. So, what's the point of making an appointment??? Next time, I'll find another lab that at least is more respectful of my time.

had labwork done this morning at the Lakewood LabCorp location on South St. you should always make…read morean appointment. the appointment system worked smoothly and i was called within 10 minutes of being there. my tech was T.J. and she was great. friendly and professional; i almost did not feel anything when she drew the labs.

I had an appointment at 9:20a on a Wednesday, got there about 10 min early to check in at their…read moreself check in pads. I was called in by 9:28a, assisted by the phlebotomist, drew 3 tubes of blood, and then out within 5 minutes which has been the quickest service I've experienced even with a room filled of people waiting. The waiting area is much larger than lab corps and other quest locations. Overall it's much cleaner and bigger than any other place I've been. I'll definitely be booking future appointments at this location! Quick, clean, and professional!

MAKE AN APPT. Waiting room was packed. Screen said 28 people on (walk in) waiting list. I can't…read moreeven imagine the wait time... thankfully I didn't have to. I had an appointment, Friday around 12ish I've been here dozens of times and have never had to wait more than 10 min's. Once inside, my phlebotomist got me in and out of her chair within 7 to 10 mins.

I picked this place off a long list from my insurance... wasn't sure what to expect but I needed…read moreX-rays so went here. First, let me say this place was amazingly clean, and even had refreshments in waiting area. The young lady at the counter was friendly and professional. You hand them your ID and health insurance card... and the rest is done on your phone.. so easy!!! I don't feel the wait was very long, especially for a weekend at an urgent care. I was seen rather quickly and my entire visit, including X-rays, results, medications and paperwork was just over an hour. I think I take longer at my regular doctor sometimes!!! Everyone was professional, friendly, knowledgeable and helpful. The doctor explained everything to me, they gave me some shots to get thru the day... and I think this was an amazing experience! Highly recommend and will definitely use them again.

In terms of customer service, the service was exceptional. Mandy and Jessica took care of me and I…read morecannot overstate how impressed I was by their welcoming service. Unfortunately, 2 days after visiting, my experience left me frustrated and scratching my head. My main complaint is I was prescribed fluoroquinolone antibiotics (Cipro) for a sting ray sting, without any mention about the well documented risks associated with lasting tendon rupture and collagen matrix disruption. It was only once I'd done my research that I had to call to see if we can switch. One of the PA's (Paula, also exceptional) took my call and even said she was glad that I caught that and did not understand why I was prescribed Cipro when there are much safer alternatives out there. When I had gone in, I was also given a steroid shot to help with inflammation and left in the room for some time. I started to get quite nauseous and felt close to fainting. I had to step outside and call for someone, just to be told "yeah this happens often, forgot to warn you" and "you beat me to checking in on you." What's worse is I came to find out combining fluoroquinolones with corticosteroids (steroid shots) have been documented to a FOURTEEN (14!) FOLD increased risk of tendinopathy and tendon rupture (D. Baggio, M.R. Andana-Rajah, 2021). Why on earth would you combine a fluoroquinolone and corticosteroids? If there are safer antibiotics, why fluoroquinolone alone? The whole experience just feels medically untrained or professionally careless. I'm completely bewildered, and quite frustrated.

Easy location to get labs drawn and then sent off somewhere. Sam does everything for you and ships…read moreoff your lab work. Easy and convenient. It is not in the best neighborhood and parking can be a hassle if it's busy, but Sam is great and good at her job and friendly.

Clean as heck. The process was so cool. I was the only one here at 1:30pm on a Thursday. He has a…read morelocker you put your stuff in while doing the pee test and I think that's cool. Processing for the test is 1-3 days process. Your employer gets the results. Interesting place.

I could've went to a closer labcorp to my home but decided to come here because of the reviews and…read moreI'm so glad I did. I was greeted by a woman at the front desk and taken cared of in the best way by my phlebotomist. I didn't get his name but he did so well with keeping me calm. I'm not afraid of needles but blood does make me a little anxious. The flow was quick and process was easy. I was in and out in less than 30 minutes. I highly recommend this location especially for those who care about customer service and great care.

I was recently diagnosed with cancer and came in for some additional bloodwork. The lady at the…read morefront desk with black/gray hair was incredibly rude and called me a racial slur.

Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

This was my second time coming here. The first time I walked in and told myself I would never do…read morethat again, lol. This time I made an appointment and was in and out within five minutes. So I definitely recommend scheduling ahead. I deducted one star because the restroom only has a hand dryer and no paper towels. I find it unsanitary, especially in a medical office where patients are providing urine samples. There should be paper towels available so people can dry their hands and open the door properly. Also, parking is in a paid lot.

Make an appointment and remember your appointment code! Don't forget your ID and medical insurance…read morejust in case. If you don't, you will most likely not be seen or wait hours just to be seen. And that's not just this location, it's all Quest location's that do that. I've experienced that with the appointment, you'll be seen right away or in a few minutes at this location compared to other Quest Locations where you have to wait several or even a hour which is unbelievable. What I like about this place is that they're quick with their work and have an easy time finding your vein to get your blood. I've tried other locations and they've always had to poke me a couple times just to find my vein or had communication issues. I've never had any problems with this Location as I'd come and be out the door in a couple of minutes.

Pretty satisfied with the care, only had to wait 5-10 min to be see from my appointment time . The…read morecare was gentle , no issues, very nice people. Will continue to come here as needed

Once upon a time, it was time for another blood work up. The office is efficient and the…read morephlebotomists are really friendly. MAKE AN APPOINTMENT before coming here. Otherwise, you will wait a long, long while. The end.

Made reservations 2 weeks ago for blood work. Booked at a time that allowed me to make another…read moreappointment later in the afternoon. Arrived 10 minutes prior to appointment and was one of only 3 others in waiting room with appointments; all the others were walk-ins. Appointment obviously meant nothing. I was finally called into a room 40 minutes after my appointment. Waited another 10 minutes for a technician to draw my blood. Flobotomist could not find a vein after several painful attempts. He had to call on another person to draw blood from my other arm. She came in 10 minutes later, laughing like Dr. Hibbert from the Simpsons. I let her know that I was not happy about their service. She laughed even more saying that's too bad, they are awfully busy. I told her about several walk-ins being treated before my appointment time, but she didn't seem to care. I ended up having to cancel my physical therapy appointment because of the delays here. Why bother going through the trouble of making appointments if can walk in and get served first?

Had a drug screen for a job, as a walk in, I was in and out in ~15-20 minutes. I got a better…read moreoffer, had to perform another drug screening. Today I was in and out, in under 10 minutes! Great service and they value your time! Just check in at the kiosk with your ID

I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl…read moreso half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time.

Wow talk about fallen. What's going on here? ER was busy, always is. Dr see you pretty fast for…read moreinitial visit. Update should come sometime in next 1 to. 13 hours. My blood sugar dropped for no reason.. 30. I was in a very altered state. It still is low but I don't want to stay just biding my time. I am not getting home meds on my regular schedule. Here is. Kicker, moved out of er to room, NO CALL LIGHT, NO TV. BUT THEY GAVE ME A BELL TO RING.

The administrators and CEOs need to stop skimming the profits and invest that money into more…read morestaff. The ER averages 18 hours to get through. This is unacceptable. But, once you do get in, the care this staff provides is top notch. It's the reason why the ER is so backed up. This is THE place to get the best care in the area. Now, if the owners could only realize that their business is supposed to help people, not their stock holders we would ALL be better off!