The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

So I left a positive review the other day because my 2 experiences with this place were good. TODAY…read morenot so much. The girl in the front really put me off. I called to ask if they can do labs and testing she said YES. She said on the phone they could do a blood draw and test for potassium overload. When I got there she said I needed to be evaluated and the dr. Would decide if I needed to be tested. I ask how long would results take and she said 3 to 5 days it goes to a third party lab. So NO YOU DON'T DO LABS!! If you lie to me once you don't get a second chance. I will be looking somewhere else for my urgent care needs. Training is key. UPDATE: The response isn't what I was told. It wasn't a miscommunication problem. Your girl, I came in contact with needs training. She is the first person the public comes in contact with. I don't remember her name but I remember her attitude. I ask specifically if you did labs and testing her answer was NO we send it to a third party. So Instead of leaving an advertisement for your business in the response you should use your time to train your staff. I don't need to discuss this further you know what you need to do.

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

KJ was great! Showed up on time and ready to go. She is a concierge Phlebotomist that I fully…read morerecommend.

KJ provided outstanding in-home lab service. She was punctual, friendly, and thorough, ensuring a…read moresmooth process from start to finish. Her excellent communication and follow-up with me, the doctor and lab made the experience seamless. I highly recommend her services for anyone in need of in-home lab work.

This was my second time using Tender Touch Phlebotomy Mobile Services, & I honestly would not trust…read moreanyone else to draw my kids' blood. Both of my children were under three & a half years old during both visits, which says everything about how skilled & gentle she is. Both of my kids had their blood drawn in less than 10 minutes total, which is unbelievable for children that young. One poke & she gets it done. Calm, confident, gentle, & extremely professional. She is always punctual, on time, & professional, which I truly appreciate as a parent. I love everything about this service A through Z. I will never again try to schedule appointments at labs, sit in waiting rooms, or expose my kids to sick people just to get their annual blood work done. Having this done in the comfort of my own home is priceless. During the second visit, my husband was present. He was not there the first time. He was left in complete WOW at how smoothly, professionally, & effortlessly she drew blood from two kids under three & a half years old. I highly recommend this service to any parent, especially those with young children. This experience takes all the stress out of blood draws & gives you total peace of mind.

I can't imagine, literally can't imagine where we would be without Sherrell and Tender Touch. My…read moreson has severe autism. He's 16. It would be impossible to get a lab draw from him outside the house without sedation. And sedation is far from easy as well. My son needs lab work every 6 months to monitor since he is on multiple meds and we would not be able to do this if it weren't for her. Sherrell comes to our house, understands our situation, and manages to get blood from him and does it all calmly and safely. I believe she is based far away from us (we're in the valley) and she comes early in the morning anyway so that we can try to get him before he starts eating because we need fasting blood work. I took the time to write this because we have so much gratitude for this service.

Briana was absolutely amazing! I love her energy and she was very efficient. She followed up with…read moreme the same day to let me know she had sent out my lab work. I highly recommend her!! Thank you, Briana!

Briana was punctual, friendly and best of all gave me a poke that I didn't even feel! Usually…read morephlembotists have to give me a few pokes but Briana got it on the first go and I seriously didn't even feel it! Loved that she came to me...saved me a lot of time. She took my labs and even sent me a picture of the FedEx tracking so I track my labs in route. I've used other mobile phlembotists but Briana has been the best. Would highly recommend her.

I chose SinglePoke for a blood draw and had a good experience. The service was straightforward and…read moreprofessional. Rania was my phlebotomist. She was personable and I felt comfortable throughout the appointment. No anxiety. She used a butterfly needle and found the vein on the first attempt. Based on my experience with many blood draws over the years, she is skilled. No bruising at the draw site. My arm healed rapidly compared to previous draws elsewhere. I would use SinglePoke again.

Rania was wonderful, she was very personable and had a calm demeanor while be very professional. I…read morewould highly recommend her for any blood draw. She was able to talk to my son and remained calm and professional while he was crying and fighting to avoid the blood draw. While I hope I dont need to do another blood draw anytime soon, I will certainly recommend and go back to Rania. Thank you for the care and going above and beyond and dropping of the blood for shipping and providing receipts/pictures.