I'm considering looking for a new doctor. No offense but Dr. Covington may need to retire at this point in her career. She doesn't possess the skillset of a doctor who cares. read more

For the past 2 months I have been trying to schedule an appointment with Dr. Covington, and every time I call, they never answer the phone, and I leave a voicemail, and they won't return my calls. This is a horrible location that plays with people's health. I'm a 42-year-old female registered nurse. I can't imagine what an elderly person goes through with this location. I have been going to her for many years, and after she changed locations and got new staff, everything went downhill. read more

I had a very bad experience with this Dr and her staff. Both are very unprofessional and lacking in supposedly caring for patients. I ended up in the hospital for 3 days and reached out to the Dr for help and NEVER received a reply or ANYTHING. Even the staff could've responded. The response I did receive was only AFTER I sent her a text stating my disappointment and that I was going to give a negative statement regarding the unprofessionalism and she stated the same thing she's been stating for years. Understaffed and transitioning. STILL??? I live in walking distance but will drive 100 miles ANYWHERE else before I go to this sorry excuse of a Dr and her office and staff. And she only got 1 star because the system wouldn't let me post but I give her ZERO stars. read more

Dr. Elizabeth covington 3762 stocker ave is the worst she should be evaluated I've been going there since 2018 but I would always see the Practitioner so about a year ago everyone left and now I'm seeing Elizabeth covington and she is horrible. July 22nd 2024 she was supposed to put in a prescription for my Claritin after waiting an hour I get medication for me to stop smoking cigarettes no Claritin this is not the first time she has ordered medicine for me that shouldn't have been prescribed also all of a sudden she can't find my yearly physical results after she called me back in March and gave them to me I take my yearly in February every year it's so much more but I'm saying she shouldn't be working in that office alone she needs a Practitioner or another doctor read more

Im currently 4 months pregnant; it's been a difficult pregnancy and not once have I seen right or referred right by her team. They at first had referred me to a Dr.Norma Salcedo as my OBGYN. She had told me that my pregnancy was a failed pregnancy and that I'd have to have an induced abortion and sent me to a hospital. I'm there at the hospital and they tell me that I have to change OBGYN; reason being is that I'm pregnant and that everything looks fine. I speak and tell my concerns to my primary care Dr. Covington regarding my OBGYN. They tell me that in order for me to get referred I'd have to personally contact my medical and insurance and see who I'd be eligible to see. I do just that, set up an appointment and go through the whole struggle and process of this. Wait a whole month to be seen appropriately. Only for my new OBGYN TO TELL ME THEY CANT SEE ME !!! Why ??? Reason being they never got a request or referral letter from my primary care Dr. I've been calling since 10/11am and no answer. read more

This office is fantastic. Dr. Covington is so caring and kind. She really listens and takes her patients health seriously. The staff is wonderful and works hard to get the best medications for their patients. We are lucky to have Dr. Covington and her wonderful nurses and admin. Shout out to Tyra, Daija, Gwen and Wendy! read more

This woman is sooooooo mean. I asked her for help with a multitude of issues I had been waiting to talk to "my" new doctor about. After waiting 7 weeks for an appointment, She told me I needed discipline. She embarrassed me and made me feel bad in front of my 12 year old daughter, by calling me out on what I had asked her for help for in the first place. (Smoking). The staff is equally as rude. Mimi will warm up to you after a while,( the Hispanic lady is extra extra nice), but this "Ayana" girl is the nastiest ever. She's been sitting at the front desk- in front of the entire office and waiting area snapping at everyone who calls. She has zero social skills. She's basically a rat. One of those girls that goes to some random med assistant school on Crenshaw, then acts like she's in a power position. You slide glass, boo. Calm down. When I first got here- yes-I'm here, I got to the window, told her what I was here for, and we spoke at the same time... She didn't like that. As a result, I stood there holding the form- THAT is $20 to fill out-(a signature), while she answered the phone, typed something into the database, and came back to me when it was convenient for her. I hate this place. I can't wait to change doctors. If it weren't for my daughter desperately needing this form filled out to bring meds to school, I would be happy to never see this doctor, or any of these people EVER again. STAY AWAY. STAAAAYYYY AAWWWAAAYYYYY!!! For the record, in this day and age, with so many businesses in competition with each other... so many services available to us by soooo many different service providers...... with the pie being the same size and the slices getting smaller..... the internet, reviews, social media, and sites like yelp... You should probably consider treating your clients, customers, and patients, with the respect they deserve. Then- maybe- your reviews won't be by people preaching to people to AVOID you and your business. Also- hire a cast of individuals who will actually smile at those of us that chose you. Maybe a charming, friendly... hell- warm person. You are a doctors office, after all. God Bless that mess... you're welcome. read more

Horrible attitude. So rude! Made me get a physical when I came in when I had a cold, lectured me because my roommates smoke, and as a result, ordered an x-ray to show me my lungs. She ordered blood work for no reason, which I ended up being charged for. I will never go back to her. Don't waste your time or money! read more

This woman should not be allowed to provide medical care to a rock. She is callous, cold unprofessional and does not care one bit about anyone's health. Why she even chose this profession is beyond thought of reason ad she displays no sense of understanding the OATH of a DOCTOR SHE TOOK! Under her care, my grandmothers health ditoriated so rapidly before we know it.she was in chronic kidney failure, immediately into dialysis and we lost her. I will never forget the call from HER telling us we needed to get my grandmother to emergency. .she was just able to get to her test results! GET AS FAR AWAY FROM THIS WOMAN ASAP! YOUR LIFE DEPENDS ON IT! read more

If I could give this MD negative stars I would. I fell in Nov with a injury to my ankle. I was out on disability for the fall. I came to visit her today to get my disability extended. I brought my MRI, xrays, diagnosis from the orthopedic surgeon and she would not extend my disability. I was even in a brace. Besides keeping me waiting almost 30min when the office was empty, she spent the majority of the time telling me how overweight I was and that I needed a trainer. So how do you suppose I can afford a trainer when I am on disability and how am I suppose to work out when I can barely walk. And on top of that she took my 100$ for nothing. Horrible, old lady. read more

If I could give her 0 or negatives, I WOULD, with NO hesitation. This lady crossed boundaries, gave bogus information, and humiliated me. For the sake of your sanity, DO NO go to Dr. Covington. I left that appointment feeling embarrassed, crazy, and mortified. I waited 2 weeks for this appointment because I was looking for a primary care doctor. It didn't help that I had just been in a car accident and was in excruciating pain. I was crying during the appointment because of the amount of pain I was in, and she was more concerned with my tattoos and body piercings. She was making assumptions about my personal life and discussing getting blood work drawn and a pelvic exam which is not why I was there. I was there for headaches and physical pain from a car accident I was in. Save yourself the trouble. Don't GO HERE. read more

The one star goes to the nurse. She was really nice. Other than that the rest of the staff are terrible. The girl in the front rude rude rude. The doctor was terrible as well. I went in for an irritation and see if I can get some medicine and she didn't even check the irritated skin. She did a physical which I didn't even ask for. All I wanted was a cream for my irritated skin. Second : I asked her to write the name of the cream and she didn't even have a note pad. She wrote the names on the paper that goes on the bed. Terrible! Never coming back. Please don't waste your time coming to this doctor. My insurance assigned me this doctor. I regret even making an appointment. And even worse wasting my $20 and the whole morning in that place. read more

I would give this office a zero if I could. Dr. Covington is rude and dismissive and her staff are incompetent. Do not go here. Save yourself the agony and frustration. read more

I was contacted by Dr. Covington's office because she took over the patients of my former Doctor. Months later I called to make an appointment, but no one answered the phone. I left a message stating who my former doctor was and that I would like to schedule an appointment. No one ever called me back. A few weeks later I called again and said I wanted to schedule an appointment. I was put on hold and then the lady on the other end tells me that the person who does the scheduling for my former doctor's patients is on the other phone. She takes my contact information and says the scheduler would call me back. 6 hours pass and I don't receive a phone call so I call back AGAIN. I was then told that all I had to do was come to the office Monday through Friday between certain times to fill out paperwork and to bring my medical records and they would more than likely be able to schedule a same day appointment. I was irritated that this wasn't told to me the first time I spoke with someone, but I decided to go in the very next day since I had the day off from work. I get there fill out my paperwork on an old electronic "notepad" that resembled an old school See N Say toy that had a very temperamental touchscreen. After I'm finished the girl at the front desk says the soonest available appointment is nearly 2 months away because Dr. Covington is "highly demanded." I explain my situation and what I was told on the phone by someone, but all the front desk girl could reply was the same tired line, "Dr. Covington is highly demanded." I ultimately walked out with nothing since I had wasted and hour of my time driving down there for what I thought was going to by my appointment to see a doctor. Honestly, who has drop in hours to fill out paperwork? EVERY doctor that I have ever been to has the patient come in 15-30 minutes BEFORE the appointment to fill out the paperwork. Unless I am DESPERATE and have no other choice, I will NEVER be visiting this facility again. An hour there, an hour back home and gas wasted all because of INCOMPETENT office staff. What a waste! read more

Incompetent doctor and staff. The doctor will try to get you to come in for no reason and also charges too much for services that are supposed to be completely covered under HMOs. If you refuse to pay $35 for a TB test (real example) she'll direct you to a free clinic. read more

I scheduled an appointment with Dr Convington to get a prescription allergy medicine. She never wrote the prescription. Instead she demanded that I get a pelvic exam, pap and blood work. I told her I didn't need any of that since I have a regular OBGYN. She insisted so I agreed to just the blood work. After my visit, I left her office with a huge bruise on my arm from her nurse that couldn't find a vein if her life depended on it and NO ALLERGY MEDICINE. To make it worse, a month later I received a bill for $240 for the blood work that I really didn't need! read more

Update 01/15/2017: It gets worse...I recently got a referral letter to schedule for radiology to have a "special..." image taken (mammogram). I had a mammogram taken approx. a year ago and was told everything checked out fine. At my last appointment with the Dr. Covington she mentioned nothing about the imaging, whatsoever. SMH! She really is pathetic. Apparently she's just getting around to reading my chart. The pursuit for a new doctor continues. Be warned. read more

It was one of the worst experiences of my life with my mother being ill working with Dr Covington and her staff for some apparent reason she could not keep her staff they changed through the years I do agree in 2005 it was OK ,but down the road it got worse!!!..... She would charge $20 for any type of application or form they need to be filled out. But down the road my mothers illness got worse complications of liver disease or legs got swollen.All Dr Covington could do was give her water pill prescription after water pill prescription, anshe wasn't there she had a nurse practitioner that would still give her water pills. My mother passed away last year June 10, 2015 The complications of living disease and keep and kidney malfunctions, overall I'm saying Dr Covington seem like she did not care about my mother's well-being, it was all about the money read more

I recently had my first visit with Dr. Covington!! I have not been to the dr in awhile, yet my visit here was AWESOME!!! The staff made it very easy to schedule an appt by offering me to come before my appt to complete my medical history on a tablet (much better than all tht paperwork) so that on the day of my appt I was all prepared for my visit. Dr Covington was GREAT!! She was easy going & very easy to talk to, Which made my visit very smooth. We went over my history in detail & she ordered some much needed tests. I am glad I choose her as my PCP. The staff are warm & friendly & make it comfortable being at the Dr.. I would definitely recommend this office. read more

Dr elizabeth covington should be ashamed to be a dr she doesn't have a heart she don't care about no one she told me she too busy to here my problem only thing she care to tell you is about your weight u fat i ask for refills for my medicine she dont even know what medication am taking she don't do anything but send u out to see other dr the minute she walk in the room she walk right back out cause again if your weight is not what she wants she doesn't care about any other problems u are having she is sad just sad i had to change dr cause messing with her i could die a dr have to be caring for her patients but not her she must be unhappy at home for how she treat people read more

This place is horrible... Took 2 hours to request referral and pick up lab form for bloodwork. Don't try to make an appt....you'll be waiting for weeks!! Other patients in the office also complained of incompetent staff and a non-caring doctor who seems to make up reasons for you get certain procedures....to get money$$$...they are not in the business of healthcare or saving lives. Im getting a new doctor. Please heed the warnings and go elsewhere. read more

Covington has been my doctor for over a year now and I can say with confidence I will no longer be going to her. The initial visits left a bad impression, the doctor's attitude was poor and honestly I felt scared to return to her for follow up visits. A year later I went back for an annual physical due to insurance and convenience issues. Her attitude definitely improved, as did her staff with the exception of one nurse who seemed angry at the world and took it out on one of the sweeter nurses. This time around the doctor was basically dismissive about the issues I brought to her attention, and even towards the end of the visit forgot she had prescribed me anything until I basically had to explain again what was wrong in front of the entire office staff. On top of that the prescription had nothing to do with the issues I've been experiencing, and since this was a few days before a month long trip out of the country I'd planned I had to suffer the entire time. I'll take my business to a more competent doctor thank you. read more

This Dr. Covington is just full of shyt, her staff are so rude ass, especially that so-call manager assistant they have and that old lady trying to fix all problems and she is not all that professional. The staff has no manners, no professionalism, they are so ghetto how they talk. After my experience with the so call Dr. rude does not provide patient quality time, she wont not listen to my questions, i was soooo sick and this bytch Dr. can not provide prescription for my medication. I called back for a follow-up with labs and it was a waste of time. the following week, I change providers, I personally will not recommend this Dr. to anyone not unless its a desperate and even though People go to ER or nearest URGENT care. Dr. Covington should close her darn worthless clinic and go home she dont function and has the worst customer service there. THIS CLINIC SUCKS 100%, AND ITS NOT A JOKE.!! Good Recommendation need to fix your nasty clinic and fire all that nasty rude ass employee and hire NEW and well manner employee they make you clinic and yourself look all fuked up. Or Just Closed your nasty clinic and go home. read more

This is the worst office ever. She has a NP that works there that seems as if she has no sense. The doctor is rude. It takes a long time to get my referrals. I am switching to another doctor. read more

This place needs to be shut down. I have gone to Dr. Covington for years just because she's in the community, but the competence of the staff is beyond disbelief. They have repeatedly been rude and careless with my health needs, from losing blood samples to charging for services never received. I am unsure of how this place is even still open. Then seeing that I'm not the only one who has experienced this type of service is even more baffling. They're not going to be happy until they seriously hurt someone or get a lawsuit. I wouldn't recommend then to remove a splinter. Please go elsewhere. read more

I agree with the other reviewer... 1 star for the nice nurse that took my blood pressure. As for the rest of my doctors visit, I couldn't tell you because after waiting for 2 hours (30 min. of that 1/2 naked on the exam table) I was told that the doctor had a family emergency and needed to move my apt. to the next day. I'm not so insensitive that I can't understand that emergencies happen.... BUT this was not my first attempt at seeing the doc... my FIRST apt. was ALSO canceled by the doctor due to an emergency. At least that time I was lucky enough to receive a phone call the day before to cancel. This time I took time off from work and was in her office for 2 hours before being told. After reading the other reviews, I see I am not alone in thinking that something is really wrong here. I'm going back now to get my co-pay back and cancel my 3rd attempt at seeing the good doctor. I also called my health insurance company and made a formal complaint. They are opening an investigation into this doctors office. I suggest you eat an apple a day to keep this doctor away. read more

OH...where do i begin!! Dr. Covingtons office leaves much to be desired. I am a social worker and i have two clients which i have been attempting assist in navigating through the Covington web. One had waited a month and a half for a referral to and Oncologist for Cancer treatment. When he was referred, he couldn't make an appointment/see the doctor, until he had his medical records. Do you think Dr. Covington's office assisted him...NO! Though i appreciate the hiring of young people, i believe they should be well trained before they are in the public eye. The front desk staff are TOTALLY professional!!! I just hope your business with this office doesn't involve the fax machine, persons there do not know how to send or receive faxes. My last encounter involved me calling them and sending a fax at the same time to ensure they received it. If you're told you'll get a call back, YOU WON'T!! My other client was referred to a Hospice provider, by Dr. Covington, imagine his shock when he received that call...HE'S NOT DYING!! Please read your patients charts so you won't make a huge blunder like that with another patient. I've got more examples...but I'm just to tired to type. read more