The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

Brought my wife in to get treated as she had chest pains. They took great care of us! Very caring…read moreand great staff!

Quick check in on site! Good deal...they are tech savvy and have the iPad check in deal...it also…read moreaccepts your cc for payment after your done tuning in...after I was done with that, I was in the room and dealing with the audiologist within 3 minutes...WWWHHHHAAATT? Yep for real...hearing test done quick, comprehensive results discussed...super comfortable...now comes the hard part...yep...gotta get used to the fact that I need hearing aids oh well...se la vie!

I made an appointment to see the doctor. Only got to see an assistant who couldn't answer my…read morequestion. Won't go back!

Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.

Dr R, her NPs, and nurses are fantastic. Her office runs like a well-oiled machine: on time,…read moreorganized, and always great at explaining what's going on with my health in plain English. The Dr and her NP's prescriptions have been spot-on every time -- effective, helpful, and with little to no side effects. Also worth mentioning: they've helped me in a couple of mini-emergencies, including after hours and even on a weekend. Also, and I can't believe I'm typing this... had to get my prostate checked on my last visit and it was honestly the smoothest and most surprisingly pleasant prostate exam I've ever had. Professional, respectful, and somehow even a bit fun. Didn't know that was possible. Lol.

Today I finally got smart and changed my primary physician from Dr. Lisa Buell. Despite going to…read morethis office for years, I have only seen this doctor once. The one encounter she was rude and rushed the visit. I always see Andrea, the NP, which was fine until they recently began messing up my prescriptions. She refused to refill medications that she prescribed and failed to pull records within the network. Every time I needed anything, there was always an issue. The office needs a whole makeover. Hoping my new doctor will be amazing. Don't go here unless you want to have long waits, lost prescriptions, and refusals for refills. I really don't know why I didn't change sooner.

We were on vacation from out of state and my wife was feeling poorly so we found these folks on…read moreYelp. The facility is world class. Spotless, new equipment, beautiful offices. The staff is amazing. Started with the receptionist who was able to work with our insurance and recommend a nearby pharmacy. Then the nurses and doctors were fantastic. Attended to my wife's needs and hopefully she will be on the mend soon. Service was fast, professional and a pleasure. Thanks to the great staff at CITRA!

I had to wait three days to get an appointment and I specifically needed a rapid result. I drove…read morehalf an hour to come to them because they offered rapid results. My appointment was at 3:15. Less than 10 minutes before they text me and tell me they are out of rapid tests. They have several hours to let me know they wouldn't have enough when it was time for my appointment. I could have chosen a place closer to home if all I was going to have to wait another three days for results. This is an obvious management lack of planning issue. These people are better off serving burgers or sweeping the streets. Avoid this place and ignore anything they may promise you.

Fast, efficient and caring…read more Thanks for the excellent care you gave my son. There was no wait, we were able to walk right in and get seen. Very thorough and competent staff.

Dr Talati & team are amazing! This ER Near Me is great for…read moreall ages - all staff have great bedside manner, attention to patient needs & they work quickly! The kids room is great too!

Incredible service. Very speedy as well. Everyone was very kind and understanding and helped, I…read morereally appreciated that everyone seems to really care for the patients. I didn't feel judged or like a burden like some places I have been to. I went in for what I thought was a sinus infection and they actually listened and ran tests and helped me get treatment. They then prescribed me with medications to help. I've never been to a more patient, empathetic urgent care. I highly recommend if anyone is needing the immediate care. Their hours are also amazing as I find it pretty difficult to find good places open past 5pm as well as open every single day, even the weekends. So that's a really nice perk as well.

Great service, quick scheduling online, once arrived and check in through the app I was to go into…read morethe urgent care. Staff members at the front desk were very quick to complete their part of check in and I was moved into a room where the MA took vitals ran test, very thorough with letting me know how long the test could take for results and when the Dr/np would be in. NP came in right before test results and she was great as well. I really appreciate their time especially since I was feeling really sick. I highly recommend!!

Amazing doctor with everything great. Has great care, my experience was so amazing and had a great…read moretime I loved it.

I have been seeing Sarah since we moved to Texas in 7 months ago. I've never had a doctor who was…read moreso kind, listened, and truly feels like she cares about my health. My daughter sees Terri and she absolutely loves her too! she's made suggestions that have changed my daughters daily life. love this office!