The Shop is the ONLY automotive repair and customizer I will ever use!…read moreFrom this day forward, I will never try and save money by using a lesser shop! The cost may be a bit higher, but when the job is finished, it's actually finished! No need to revisit it constantly! One And Done!

Fabian did a wonderful job quoting me for repairs. He's also a wealth of information for auto…read morerepairs and an all around nice guy. The shop is clean and tidy, always a good testament to how a business will treat their clients and cars. While in the waiting area, a couple came in for some work on their car. They also raved about the place and the people working there.

Our insurer, State Farm called the Honda Dealer in Bradenton (which does not have its own auto body…read moreshop) for recommendations. This was their first choice. So glad they suggested this team. Our brand new (700 miles) car was rear ended by a Ford F150 at 45 mph (along with 5 other vehicles - we were first). While the exterior damage doesn't look that bad, the wheel was destroyed, rotor was wrapped around our bent suspension, and the total exceeded $8,000. The insurance company received their estimate the next day, and authorized most of the genuine Honda new parts, but substituted several less expensive after-market parts. The manager, Adam, called me to express his dissatisfaction with ANY after-market parts and suggested I call the insurer. After a quick call to our agent, State Farm approved the entire list. I received weekly update calls along the 6-week process of ordering parts, back orders, delivery delays etc... We got our car back in mint condition, still missing (back ordered) an interior trim piece. We returned for a quick hour snd they replaced that too. The staff was so friendly, service was consistently excellent, and we heartily recommend these folks for any repair job!

I want to thank Shawn from Pontos auto body for being so kind & knowledgeable. He explained…read moreeverything to me and also suggested a few extra things that were helpful in my situation. Highly recommend Pontos for you auto body work

Terrible customer service!! employees lost the my keys for 3 days and didn't even start looking for…read morethem until I called them to ask for an update since they didn't do or say anything. And no they did not apologize, they made me feel like I was in the wrong. They still didn't give me an update for an additional 3 days. !!!Terrible Customer Service!!!

The staff are not truthful and do not keep their word. Make…read moresure you car is fixed before taking it back from the repairs. They did not make all the repairs.

Had my oil changed they put 18 quarts, should have been 15 quarts…read more Charged me 2,200 for 2 injectors. Big mistake going there.

Very disappointed. Would not recommend, will never go back. I called and got an appointment for…read morean estimate. When I showed up the first thing I heard was, 'this will cost a lot of money' without asking any questions. As I inquired about using used parts to save money, I was left standing as the representitive walked away and said, 'we won't estimate this for you'. What kind of business does this? What decent human being leaves you standing there without any explanation? Obviously they don't need new business.

Had to have a daytime running light replaced, I was in and out in less time than I expected…read more The service and customer service is top notch. The price was very reasonable Great job

Kelly, Dominic and the gang did a great job saving my wife's 2007 PT Cruiser from the scrap heap…read more She loves that car and was distraught when a fender bender threatened to send it to the crusher. The folks at A&M worked hard to find parts and a process that was in the price range that let her keep the car...and it was done quickly and smoothly. Now it looks better than it has for years...befitting Detroit Classic Iron!!

My 2007 FJ was ready for a serious refresh after nearly two decades. I spent over a year talking…read morewith and researching multiple shops trying to find the right team--someone who could handle the scope of the project with the right balance of quality, service, and price. (I had ideas but no clue what actually worked!) Then I finally found **Frost Auto** -- and they absolutely delivered. They handled everything: fresh paint, engine, tune-up, and brake maintenance, upgraded exhaust, new lighting, new moldings--a full overhaul at a fair price AND guarantee all of their work. (Classic, collector paint job started @ $25k) Admittedly, I was nervous about this investment, but after meeting the team for an estimate, a couple of follow up chats, that concern quickly turned into trust and enthusiasm. I shipped parts and mods straight to them, asked plenty of questions along the way, and Kim/Pete were patient and helpful EVERY time. Pete's recommendations actually improved my original plan, and their honesty about what they could and couldn't do made all the difference. The results? Beyond expectations. My FJ feels brand new--and honestly looks better than it did when it rolled off the lot. It's ready to run another 20 years. (Still a few small upgrades/color pops to come, but I couldn't wait any longer to share my experience.) If you're looking for ANY type of automotive care, don't think twice: Frost Auto Care is the place. Pete, Kim, and the entire Frost team deliver top-tier skill, reliable timelines, and genuine customer service--all with a smile and integrity. I live in Pinellas, it's worth the drive. *Rims and skid plate: C2 Powder Coating (recommend!!)- www.powdercoatingsarasota.com **Custom leather seat covers: Katzkin

I recently had my vehicle serviced for some minor bodywork and was thoroughly impressed with the…read moreexceptional customer service I received throughout the entire process. From the initial quote to dropping it off and picking it up, the team was consistently friendly and welcoming. The work itself was outstanding, completed in a timely manner while leaving my vehicle looking like new, with no signs of the original damage. Their prices were not only fair but also competitive, making it an excellent value overall. I would definitely return for any future needs.

Great job, reasonable rates, done in a couple of days! Very conscientious and friendly. I'm…read morerecommending him to my friends.

Excellent service, communication and price for 2024 Toyota Highlander body work. done in 2 days!!!read more

When my car was hit from behind, both insurance companies suggested AutoNation as an option to get…read moremy vehicle repaired. Scott was very professional throughout the process. I was able to set an appointment, leave my vehicle for repair, and pick it up all within a week. They even provided shuttle service to and from the shop to my home. Most importantly, my car was fixed to my satisfaction. I am very happy with the results.

AutoNation Collision Center Bradenton is really on the other side of Sarasota on 41. Very far…read moreaway. It took really long to fix the car. They did a really beautiful job but I felt the wait was to long.

They sold me a truck with engine damage because they used the wrong oil. I bought a 2024 Ram 2500…read morewith the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says you cannot use 15W40 oil because it would cause engine damage. They refuse to undo the deal. They changed the oil with the correct oil and are acting like everything is fine now. After speaking with the local Ram dealership they said that the wrong oil would cause it to void the powertrain warranty and cause engine damage and potentially engine failure. They do not want to help me address the situation other than the oil change that they already did.

Nice people that you can trust and that's hard to find.Brandon is a nice young man who is always…read moreable to help and give me assistance when I have questions.